If youve seen one, youve seen them all. The difference is in the attitude of the staff. AZ needs to focus hiring friendly, knowledgeable customer friendly staff
Expensive and didnt have what they advertised
Customer service was awesome! They were able to help me and quickly! No hassle!
They had no charger to charge my battery!
I went to this store to buy a replacement part for my truck 🚚 and when I got out of the store checked the item and noticed that I had a used/damaged item in the 📦 box. Please make sure you check the auto parts before live the store.Note. They didnt even apologize for the mistake!😡😡😡
Great people and service day in day out. A lot of savings compared to others.
THAY HARDLY EVER HAVE RAVEN LATEX GLOVES XL 😡
They dont install batteries in cars anymore. They didnt mention it until the guy was handing me the battery after I purchased it
Very knowledgeable people Luis helped me out get the right oil and filter for my car,and advise me on other key maintenance items that I went ahead and got also. Will definitely be returning and continue to do business, best Autozone in Aurora
Called to verify product in stock, it was there drove over for purchase.
Best service in Aurora!
Everyone is knowledgeable and very helpful.....
Folks here are fantastic; They helped me locate new brake pads and lights on my sonata.It has been almost 1 month since I stepped foot into the facility, but I owe you a 5 star review for the customer service.Multiple people helped with locating the parts and everyone was very engaged in our Chicago bears conversation, excellent team communication, was a great convo to have.Was wonderful to see the whole store discussing Parkeys goof. The fact this popped in my head, a 1/2 year later, truly shows what a good team can do for your customers.I will be back, thanks again for the great memory and conversation.
Staff are unfriendly and make customers wait while they are doing who knows what. Had a horrible experience there picking up an online order.
Very smart folks. Only thing would be prices change on oil sometimes.
I only shop occasionally at AutoZones as Im not a gearhead or particularly handy with cars. Of the ones Ive been to, though, this was by far the best AutoZone Ive ever been to. It was 7pm Monday evening, and my daughters muffler was on the verge of falling off. Auto repair shops werent open when we discovered the issue, and we needed a quick solution to get her to work the next morning before getting the car to an auto repair shop. So, we tried our luck with AutoZone. We were greeted by Luisaniz. We told her of our muffler situation. She quickly directed us to different parts that would solve our problem. Luisaniz then proceeded to the parking lot to take a look at the muffler, got down on the ground, and hooked us up!! I rarely experience customer service like she delivered that evening. Luisaniz is fantastic. Shes helpful, courteous, knowledgeable, friendly, and takes initiative. Thank you so much Luisaniz -- you are truly a superb employee!!! Thank you AutoZone - great model to sell the parts and hire employees who know their stuff and are willing to help!!
Very helpful explaining differences between prices and warranties. No pressure. Very knowledgeable counter staff.
Always have had a positive experience with them. So helpful. I brought in a lightbulb for my turn signal that I found in my glovebox and was assuming it was the correct one...I didnt even know where when or who bought it or where it came from and wasnt sure that it was even the correct one...Im not sure it was even bought at their store chain.. But they were able to run the numbers located in the bulb and strange enough...it was the incorrect bulb... They located the correct one for me. Although overall I am pleased with their prices I was not impressed with the price on this particular item. They provide some great services and are quite knowledgeable.
Great employees! Always very helpful and kind. I always check here first!
Greatest Store in Aurora!! Staff is excellent and knowledgeable. Always helpful.
Nice place.
They were great and super friendly! They helped me with what I needed And helped me to install it!
Love that a woman at the counter, she very knowledgeable
Worse experience. They cant get a simple order right.
Good time found what i need and was happy. Clean store and fair prices on most items
You normal auto parts store ..people very helpful ..
Great service!! Christian has excellent costumer service.
Needed a headlight for my car, sales rep was not friendly or professional. Seemed like he was unconcerned. I was asking him a question and he walked away like I answered you already, VERY RUDE!!!
Wonderful team of professionals here with great attitudes!!
Quality parts and great prices
In My Recommend List :]
Marco is an amazing sales rep.
Guys were friendly and helpful.
Thank You Leo ... Always good service
Been there a few times never had a problem
Love this Auto Zone. Very helpful.
Very helful personal
Great service..
Gots what I need
Always find what I need
Extremely helpful / courteous
Great service.
Good customer service
Great customer service
Very friendly, even put my wiper blades on for me
Staff was very helpful
Good staff, helpful
Service is great
Fast service
Very good
👎👎👎👎👎
Excellent
In that place they never want to help you they are always lazy
It is a store where you can find great prices
They have everything
Great service
Great service
Great service
Spanish speaking. All are friendly and cordial.
Excellent