I have never used this dry cleaners so I can not speak to its strengths/weaknesses in that area. However they recently got this large commercial van and have been parking it right outside the store. I frequent the Starbucks next door on almost a daily basis and Allure Salon, also next door, at least once a month. This van not only takes up a customer space, but also makes it hard to see when pulling out of those spots. I called and simply asked that the van be moved to the spots on the west side of the building where there are many more spaces and has much less traffic, to which the man on the phone responded that other people have complained about that, but he doesn’t complain when customers at other stores use the “dry cleaners only” parking space. I suggested that if they are receiving that many complaints about the van being there they should probably move it. Hopefully they consider moving it to a safer spot where less people are going in and out. I will not be coming here as they do not seem to be willing to accommodate for their customers.

I brought my coat and scarf in to be cleaned professionally on a Wednesday and was promised completion by Friday. On Friday I was notified my coat wouldnt be ready until Saturday because there was an emergency. Found out the fur hood lining was burnt by mistake because it was placed in the dryer and a new coat was ordered. The intention was to attach the fur lining from the new coat on my original but it was not the same. The staff was accommodating but I was disappointed because I would have rather paid the $30 fee if it was done correctly than go through this. I drove here 5x to figure everything out.

Horrible attitude and customer service.I walked in and said hello. No response. Placed my six shirts on the counter and asked for light starch, press, no laundry. First comment, We are not open on Friday. I said ok, when can you have them ready. Response, Monday. She counted and examine the labels a few times and printed out a receipt. I asked dont you need my number and name. Response: No, I have temporary number on the ticket.. As I left, I noticed the ticket had laundry for the shirts. I went back in. Told her there was a mistake on my ticket. She stated, Price still the same. We laundry anyway.I told her I did not ask about the price. I did not know what they use in their laundry service and had already cleaned them. I only needed light starch and pressing.She mumbled something and said, Take them back, all cleaners wet before pressing.I dont see them staying in business long with service like that.

Went to this horrid, rude and cranky lady for years only for convenience. We dropped off 2 pairs of men’s uniform pants to be hemmed. She measured and when we took pants home they were still 3 inches too long and still dragging on the floor. $20.00 charge. My husband brought them back and she wanted to charge ANOTHER 20 to fix them.Shame on us for not trying them on at pick up, but something tells me this *itc$ would have still charged double. We have been going there since around 2004..... glad we just moved and won’t give this horrid lady any more of our money-also disgusting watching her scream at her husband.

Been going here for years. I have had many cleaners before, none of which ever delivered consistent quality and reasonable pricing like New Cleaners.

Fine for cleaning, not competent as tailors.

Always great service for cleaning!