Been with Harvey Goodwin for YEARS from when I was the only driver on the auto policy to now having six drivers on my policy. Through the years have used Harvey and Allstate for renters insurance, homeowners insurance, commercial liability insurance, umbrella policies...always responsive, always makes things easy.

Ive been a customer of this office for about 10 years and counting. Harvey and his team have always, ALWAYS been the up most, professional, kind, helpful, and caring group of people that I have ever dealt within an insurance agency (and Ive worked in insurance for years). It always feels like Im talking to an old friend when I call in. They work with you where you are and will find the best package for you, not for their benefit. I highly recommend this branch whether you live in Aurora or not.

Very knowledgeable / professional staff. I always find the right answer for our Auto and Home Insurance

I apologize for the long review but I wanted to explain my entire scenario.My family and I sold our house in Batavia in order to build a house in Yorkville. While waiting for our house to be built we lived with my wifes parents in Aurora. Since we no longer had a house I called to cancel our homeowners insurance and Harvey talked me into a renters policy because he said all of our belongings would be covered no matter where they were in the world. We had 99% of our belongings in storage and the rest with us at my wifes parents house. After we closed on our house we went to move our belongings from storage to the house and discovered everything had been destroyed by water and subsequent mold. I filed a claim because there was a clause in the policy that stated if a structure was damaged by a storm (wind, hail etc) and water was then forced into the structure damaging property it would be covered. After numerous emails and phone calls, Harvey and Allstate refused to cover any part of our loss. Imagine being at your lowest point ever, everything you have ever owned destroyed and to basically have your insurance company spit in your face, my family and I were devastated. At the time we had a 2.5-year-old a 1.5-year-old and my wife was pregnant with our third, and we basically had nothing. This is the reason people hate insurance companies they should help you in your darkest hour and they did nothing. Harvey Goodwin and Allstate has some funny entertaining commercials but makes no mistake they are nothing short of criminals. Obviously, I changed insurance companies and I will never, (and am strongly encouraging you) do business with these con artists again.

I was very pleased recently to discover Harvey had gotten me a $70.00 discount on my homeowners insurance. Also, great rates on auto insurance.