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Morins Auto Center
1122 Center St, Auburn, ME 04210, United States
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Morins Auto Center

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Da
Review №1

I had Morins Auto Center work on a 1949 Ford F1 . That is hard to trust with anyone. They were referred to me by multiple people Hands Down the best auto service from Auburn to New Hampshire

Br
Review №2

My son goes to Bates. His Jeep started steaming due to a lost radiator clamp. Wendy at Mike Morins was an absolute pro. She helped get that clamp replaced and even recommend that we swap out a couple of pulleys to ensure it was smooth sailing for the long road trip home.Trustworthy. Straight shooter. Empathetic/Caring. Professional.Wendy and Mike Morins had us covered and provided us with supreme confidence. Thank you.Apparently the good word about Mike Morins is already out at Bates. Students and faculty are regulars. And Mike Morins is keeping it in the family---as his grandson was solid baseball player Bates a few years back. Go Cats! And thanks again Mike Morins.

Ke
Review №3

I hadn’t even brought my car in, but I called with lots of questions asking for advice buying a car wholesale “as is” at a dealership down the way and the woman I talked to was very helpful. She talked me through my options, pricing for getting it inspected and for any work that might need to get done if the dealership sold it to me needing work.I wish I lived in the area because I would for sure go to them with how kind and helpful they were, even knowing I wasn’t even a paying customer yet!

Ke
Review №4

Absolutely blown away with the customer service, Mike was patient with me especially with all my bizarre questions. He went above and beyond to make sure I understood exactly what was going on. Cannot recommend him and his shop enough!

ro
Review №5

Tony is the best. He was very busy and still got me in. Diagnosed my vehicle in 10 minutes and charged me a quarter of what everyone else wanted to charge.

Ja
Review №6

Im from houlton 3 hours away starting a new job Monday. I was sitting here with a bad cv joint and nowhere to get it fixed. The people at morins auto treated me so good and made sure to get me right in. Within a couple hours I was rolling down. The road. Excellent service q d fair prices. Highly recommended!

Wi
Review №7

This is the most honest quality Car Care and service that you will ever find.

Je
Review №8

Love love love them !!

al
Review №9

Amazing service

Th
Review №10

Always have been honest with me. Mike and Wendy and the mechanics are all good people. Its not easy to find honest repair places but this is one. Take you car to Mike.

Ja
Review №11

Full disclosure : Im a mechanic for a trucking outfit. If theres one thing I hate, its fixing my own stuff on my time. Without my own tools at home, or a shop to use them in,, I decided to shop around for a place that wasnt a village of shade tree pirates to fix my ride. After speaking personally with previous customers of several garages, the one that stood out was Morins. I took the chance, dropped my ride off, and spent the night sobbing, hoping I did the right thing. Lo and behold ! I received several updates from the owner himself, giving me every detail of how things were going. At the close of the day, I picked up my truck, with his new wheel bearings in all four wheels, and so help me, it was like driving a new truck. The cost was reasonable, the work was right the first time, but what has me hooked was the outstanding service from the top to bottom. I made the right decision and saved myself a boatload of headaches. I will definitely recommend Morins garage to anyone with a reasonable repair to be done. Thank you for the help, Mike.

Ar
Review №12

Best place to go to get your car Maintained, Honest and hard working mechanics. The secretary is good and thorough. And you definitely cant beat the price!

Al
Review №13

Excellent service and super friendly staff. They took time to fully explain what was wrong with my vehicle without ever coming off as greedy/sketchy. Will definitely go to them as long as I live in the area!

An
Review №14

A great mechanic shop! Mike & Wendy help me keep myself & my family in a safe car, while understanding that were on a budget and dont need the most expensive parts. Always honest and forthright with us. Our kids like the donut holes and coffee (hot chocolate for them) in the waiting room. :}

Da
Review №15

We have been customers at Mike Morins 15 years. They are completely honest and reliable, and always fix our vehicles right the first time. They never, never push you to make repairs you dont want / need, and they are always accurate in their assessments of whats wrong and what your options are. Most importantly, my wife -- who knows not much about cars -- feels completely comfortable dealing with Morins staff, especially Mike & Wendy at the front desk who know everything about vehicles but understand that you may not.I cant tell you how many times they have helped us out of a jam, whether through a shuttle ride to work, tracking down a hard-to-find part, getting us in on short notice in an emergency, or whatever.If you are looking for quality repairs from 100% honest mechanics and all-around nice people, Mike Morins is the place!

Al
Review №16

I have been going to Morins for over a year and have yet to have a negative experience. Both Mike and Wendy are very knowledgable when I call with problems. They give estimates for repairs prior to service and have yet to charge more than the quoted price. I came in this morning without an appointment. Mike was able to not only squeeze me in to look at it, but also able to replace my alternator.

Pe
Review №17

Excellent service, polite and courteous staff. Today was my first time at Morins because my car broke down and I can guarantee that I will be back many many times. The shuttle is awesome and convenient!

Ho
Review №18

Excellent customer service. They know their stuff and theyre fair and honest. They never try to replace or repair things that you dont need.

Ro
Review №19

Great people to deal with!!!!

Sk
Review №20

I really didnt want to go to prompto, or something along those lines as the employees are usually low rate mechanics (dont know much). So after hearing about Mikes through the grapevine I looked online and saw decent reviews so I went. Had a scheduled apt for an oil change at 1pm, got there at about 12:58. They didnt take the car until 1:20, and it took until about 1:50 to get it back. They over filled the oil by a quart, I know it doesnt seem like a big deal, however it can harm your engine, and Im financing this vehicle so Id like it to last. Ive been to places in the past like sammys in windham, and I always have to check it and make sure. I dont like when plugs dont get put back in tightly or filters are reused, was just kind of not what I was expecting. They couldnt figure out how to reset my oil life either in the dashboard computer (2014 Kia Optima) once again, not a big deal at all. Just kind of shocked by the carelessness. Anyways customer service was good. The mechanics tried to come out and reset it, I was running late so they told me to come back later but it didnt really matter. They offered munchkins and coffee and drinks and had a neat little waiting room. 85 an hour is a good rate. Cant say Ill be going back though, that oil change took way to long and I have a more trustworthy mechanic who I would bring to for anything else.

Da
Review №21

They did an awesome job replacing my power steering pump.

Za
Review №22

Excellent service and very fair pricing. Mike Morin runs a trustworthy business.

Ri
Review №23

Great service, thanks

Za
Review №24

Been seeing Mike for my repairs for years. A little pricey but he does quality work you can count on.

Ja
Review №25

The most trustworthy group of people I have ever dealt with. They have shown me time and time again by telling it to me straight and making things right when need. I would not bring my car anywhere else.

Ma
Review №26

Very expensive I paid $40 for a safety check on my vehicle compared to a $12 state inspection beware

Bi
Review №27

We have been with Mike for many years and have come to rely on his expertise and excellent customer service.

Da
Review №28

Very fair, great people.

La
Review №29

Very honest fair prices nice staff they even offers ride if you need it and they are very thorough in their work

Al
Review №30

I would give this place zero stars if I could. Also, it appears that many of the 5 star ratings for this business are from people who DONT describe their experiences in any detail and say very similar things along the lines of, so reliable and honest/I never take my car anywhere else without stating real facts about supposed work done. Note how on their facebook page, everyone that gives this place a 1 star goes into detail about their visit and specific work done/pricing.I took my vehicle in this weekend to have a tie rod replaced and a state vehicle inspection. I was originally quoted $220-$230 for the tie rod replacement and $12.50 for the inspection (both of these things are standard price so I was initially happy to bring my vehicle here). Over an hour after leaving my car, I receive a call from Mike claiming that my vehicle is leaking fuel and the smell of gasoline is very strong. They also tell me my rear break lines are gone and my rear break rotors are rusted. I am then told that the fuel lines would need to be made by hand due to the age of my vehicle and that the total cost to repair both the fuel lines and the rear brake lines/rotors would be $1800.I call autozone and am told all the parts needed for these two repairs (fuel lines, brake hoses/brake lines, and 2 rear brake rotors) together cost less than $105.00. So, obviously $1800 and is a ridiculous quote, theres no way repairing those two things is worth $1700 in labor. I call Morins back and tell them to just do the original work I brought the vehicle in for (the tie rod) and they say okay. I then get a call ANOTHER hour later and am told by a rapidly speaking employee (who doesnt give me a chance to say anything) that they cant replace my tie rod because they would need to use a blow torch and the smell of leaking fuel is so strong that they dont think it would be safe to do. I end up picking up my vehicle 3+ hours after dropping it off to have had absolutely nothing done AND my sticker has been half scraped off by these people.Upon checking out (as I only had to pay for the inspection) the woman at the desk reiterates how bad my car smelled of fuel and what rough shape its in, telling me that she doesnt think its safe to drive. Yet, the ENTIRE time she speaks to me, she has her eyes COMPLETELY closed. She literally does not make eye contact with me the entire time shes rambling on about the poor condition of my vehicle. Which, is extremely weird and strikes me as suspicious/dishonest behavior.So, within an hour after leaving Morins, I took my car to VIP (a corporate regulated company mind you) for a second opinion. VIPs mechanics COULDNT FIND ANY TRACE of a fuel leak. They DID find that someone had spliced and inserted a hose on a portion of my fuel line, HOWEVER, they said the fix was holding up and saw ABSOLUTELY NO evidence of leaking, THEY COULDNT EVEN SMELL ANY FUEL. One of the VIP mechanics outright told me Morins was lying to me about the leak and was surely trying to take advantage of me/frighten me by refusing to replace my tie rod. VIP quoted me $420 to replace the hose with a standard fuel line and $365 to fix both my rear brakes, for a total of $785. A far cry from Mike Morins $1800.These people are deceiving and will surely quote you something above and beyond what they initially tell you AFTER they get your car into their garage. Steer clear of this place and if you dont heed my advice and DO still decide to use them, ask for a quote BEFORE bringing your vehicle in. And should they call and give you some bs price after your car is with them, tell them to forget it, get another opinion and save yourself some misery.

Jo
Review №31

They have dealt honestly and fairly with us for more than a decade. I trust their work and their word.

As
Review №32

Best customer care, amazing staff..

Ma
Review №33

Honest, highly skilled, efficient, Mike and Wendy are great !

ha
Review №34

Best service in town and reliable as well as honest

Pa
Review №35

Can really trust him!!

Ch
Review №36

Great customer service.

Jo
Review №37

Nice employees!!!

Information
11 Photos
37 Comments
4.7 Rating
  • Address:1122 Center St, Auburn, ME 04210, United States
  • Site:http://autorepairsauburnmaine.com/
  • Phone:+1 207-753-0433
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Planning
  • Appointments recommended:Yes
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