They were so wonderful, we got a flat tire on a Sunday and they were the only shop open and available. Despite being busy and not having many people working they were quick and super nice! 10/10 would recommend them so glad they were able to help us out!
There was a leak in one of cars my rear tires so I called BAT&W because they were one of the few open nearby tire shops on a Sunday. They told me to come by and I was in and out in about 20 minutes. Leak found, drill bit removed, tire patched and I was back on the road. Very friendly and great customer service!
Noticed we had a bald front tire and they took care of us immediately! Overheard them on the phone telling a customer they would stay a little later to help them out. Amazing customer service you don’t see very often anymore!
They had a used tire perfect for my cars flat and CHANGED it on the spot ...SUPER SERVICE AND PRICE
The guys here are pretty cool and will work with you
Excellent service! It took them 15 minutes to do the balancing. Very happy with their work. Very affordable!
We had a flat on Highway 80 and we went to Auburn to get some new tires and I went to two places and I felt like I was invisible and I went to these guys and they took care of me immediately. They were extremely service-oriented and got the job done fast. I give them 5 stars because two other places in town could not do this and they had the level of service that Ive been looking for in just about any business I would highly recommend them.
Great family business! I was glad someone was open on Sunday, hoping to get my sons motorcycle tire repaired. When we pulled up, the gentleman running the shop dropped what he was doing, looked at our tire, and went to work on it. He was reinflating the tire with the repaired tube in it in about 20 minutes. Thanks much for the quick service!!
Best pricing all around tires and alignments. Super friendly, quick, and professional. They have never tried to upsell me either.
Great fast service, great prices and open 7 days a week. Our go to tire shop.
Great little place and good prices
This is a great shop for an alignment. They’re fast and friendly. Mohamed does good work.
Great fast service fair pricing
Bought a used tire for $5 more than a local competitor and when I got home the next morning it was almost flat and it has a slow leak and goes flat every other day... Very frustrated bcuz sign in office said used tires are bought as is... Lame
Went to get my tire changed only for them to have left early because of the weather apparently they live over an hour and a half away and that’s a good enough reason to close business early unacceptable and unprofessional I don’t care how far away you live from your job that’s your burden not the customers
I went into this place asking them to fix my tire it had a screw and nail about a half an inch apart from each other unfortunately within less than 24 hours my tire was losing air again and continue to do so I went back into this place and upon inspection they said that there was a nail in my tire it was the same nail that was in my tire when I took it in there and ask them to repair it. They then told me that they could fix it for more money. These people are rip off and a scam dont go there theres much better tire places in Auburn this is a joke of a place and they are extremely degrading to women.
Been going here the last 3 years Ive needed tires on my car. I was going down to Sacramento for better prices but these people give the actual price over the phone. $450 is $450 when you pay no a surprise of $545. Incredible customer service and a great waiting room. Truly dont see why anyone would knock them for anything, they provide 5 star customer service with a great price and do it like professionals. I literally wont go anywhere else.
I had a flat spare tire because my valve stem had rotted out. I took the spare and put it in the bed of my truck and took it to these guys. They quoted me $20 to change a 10 cent valve stem. I called America’s Tire and they said swing by we’ll do it for free. Now that’s customer service. Took them less than 5 minutes. I know where I’ll get my set of tires and it sure won’t be Best American Tires & Wheels. Steer well clear unless you want to get ripped off.
First impression .....just your typical old gas station turned auto shop. But these guys are very helpful and honest! Rather than charge me for unnecessary service., He was decent enough to inform me that an alignment was not the solution to the problems I was experiencing with my truck. Having just done some frontend work, I opted to go ahead with it. Turns out, he was right !!!Only tire and alignment shop i know to be open Sundays. And they charge less than their competition.Also, I got a great quote on some mud tires while I was there!Ill be heading back very soon to make that purchase !!
Fast, friendly, professional service. I was stuck and they got me back on the road. Dont believe the bad reviews about this place. 5 stars for great service!
Nice friendly service
Muhammad is a BAD PERSON & BUISNES MAN. He let his family member quote me $35 for an oil change.(These guys have charged 34,40&45 for same 6quart oil change). After ten minutes of Muhammad explaining that his family member doesnt understand English and I left no phone number he felt his words out of kindness of my own heart Id pay $5 extra over quoted price. This is after the owner an older gentleman said if you tell us youve paid $35 and want that price well honor it.
Walked in, orders my tires and rims, they had them in two days, came in with truck installed within an hour!! Very accommodating!! 👍
My last time here was 4 years ago, but I have bought two complete sets of tires from them for my Subaru and ( new cheapest tires they had) price was low, tires balanced well, and lasted about 30k miles. Both times I was pleased, especially for the price.
Great tire place, fast and friendly with good prices. Five stars
These guys are very nice and fast. They have great prices also
Great people. Helpful and good prices
So for the second time I have been sold a bad used tire by these guys and I know from the first experience that they will not do a single thing about. A used tire should last longer then a week and should not shred apart when it still has great tred that makes me think it had a bubble when they put it on my car. The only reason I cam here over Souzas was because I have an odd size tire that is hard to find used. Next time I will just go to Sacramento. I knew when I went there that I shouldnt have because I have never cared for their customer service and they sell faulty used tires.
Very thorough, and informative and friendly.
Saved us on a sunday. Friendly staff, be prepared for a bit of a wait, but they had our RV tire in stock and they did a good job. would recommend
Another great reason to buy from the local guy - No wait, fair prices, they didnt try to over sell me and made recommendations of what front end service Ill be needing in the near future.
Always very helpful and reasonable prices! Would recommend to everyone
I have been going here for years and they mostly work on my cars which Im more then happy with the work the prices are so much cheaper then a shops by far..moe is hella chill and always willing to work with me. When I need tires they got the best no bs type attitude and are quik to help and do the job.yesssss!! When other shops tell me I need this and that moe and the mechanic take me and show me what the other guys say is wobbly and shake it with no wobble. Thats an honest shop not just trying to make a buck. So now I bring my car here and he price matched if others were cheaper. Just overall a solid person that I can trust.
Good work. Im satisfied and their prices are competitive
Closest thing to the mountains thats open on a Sunday with a decent selection of tires. (The *one* place open in Truckee on Sundays doesnt have much in stock.) The change took quite a while, but it was a very fair price, especially considering they could have really bent us over.
Completely shady, that is the only description I have of these guys, I took my duelsport to them to have the front tire replaced when I brought it there they quoted me 15-20$ and I went home, they called me to pick it up a few hours later but when I got there the owner and office manager tell me that they dont normally do motorcycle tires and it took longer so now its $80. $80 dollars for a tire mount, I work in the automotive industry and know better than that so I argued the fact that I never once signed a work order and was never called to approve this price increase and all of a sudden he wants to haggle on the price.That is not how you operate a legitimate business the BAR should pay these guys a visit and Im still considering contacting them. Bottom line find somewhere else.
Gave me qoute ofor used tire over phone same as it was in the store fast and very nice.
Great help. Processed warranty for blown tire.
Fast and best price around
I wouldnt recommend that anyone use this business services. The owner took advantage of my fiance in a vulnerable situation where she was trying to get home over the pass during inclement weather and the owner sold her the wrong tire chains. When asked about working on getting a refund he simply hung up the phone and said he didnt need to do business with us.Luckily CalTran sales chains on the pass or she would have been in seriously dangerous situation.I would highly recommend you steer clear of this business and their shady business practices.
Got the first flat tire on my tiny house on wheels. these guys made my day!
Fast reliable and fair price totally
I showed up here in september bought a used tire. $40. No problem. We came back n bought a matching set of used $80.00 for the set. Today we found that one of the matching tires has a bubble. So we hobbled up here to see what he would do. He told me no warranty $35.00 for a next to bald tire. Asked for $20.00. He said way to low. Told him I ll go to Souzas next door for $25.00. He said ok, but was unsure about it. Don t know if Ill go back.
Awesome service, great tires for a great price. =)
Service is good, price is cheap
Very friendly ownership and efficient service.
Worked with me and is open on Sunday!!
Needed a tire patched on a Sunday. The guy was fast and only charged me $20.
Great prices for their work but every now and then they keep breaking lugs on my tire and charging me 4th time already
Great business and honest staff
The best service on tires
The guys know their stuff
Nice and fast
Helpful and nice.
Love those guys
Nice and affordable prices