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Buckys AuburnKent
701 37th St NE, Auburn, WA 98002, United States
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Buckys AuburnKent

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Ra
Review №1

I received an oil change this morning and everything went smoothly and fast! I was in and out in less then an hour and the staff was very knowledgeable and efficient. Will definitely be returning!

Ke
Review №2

Pretty standard repair shop. I normally go to the one in Tacoma, so this location was a first. Gave me two options for my repair and didnt pressure me when I chose the lesser. You can also bring your own parts if you want.

Kr
Review №3

Seth and the guys here are great. Not only was the work done fast and professionally; it was one of the best customer service experiences I’ve had. Auto repair places are always hammered on for trying to swindle you. It may feel that way when you have an unexpected repair, but that is mot the case with these guys. Well done.

MR
Review №4

Had muffler, and pipe installed. The welding job was the worst I’ve seen. Splatter all around the welds, and not air tight. Several exhaust leaks. One where they welded the pipe, another where they welded on the hangers (they burnt holes into the new pipe) the last was where they installed the muffler. They never welded the top, and made my new muffler sound like sh*t. I’m done with Bucky’s

Be
Review №5

I have come to this location 4-5 times. The cost, service, kindness, quality and knowledge is Great! They listen to your story and help you and even refer you to other areas they are unable to provide.Thank you front desk Wally, team and mechanics for what you do for others to get them back on the road!!Star 5 every time I have come. I highly recommend them!😃👏🏾

Br
Review №6

What a great job! Prompt, fast and excellent service! I called in this morning, they said bring it down. 2 hours later I had new exhaust! I liked how one guy started on the truck, but when the second mechanic was free, he pitched in and they got it done twice as fast! Thats excellent service. The attention to detail was pretty awesome as well. They offered to paint the exhaust pipes, and included it in the estimate.

Bo
Review №7

They were really helped our 93 truck was running but not well (147k miles) found out the fuel injectors were stuck open & needed to replaced. It still is running alittle ruff but they told us it needs 2 run about 800 miles to make it run better.

An
Review №8

Always great prices. Friendly and thorough customer service. Seth the manager does a great job on my Suv every time. Ive even brought other friends and family in because I trust this place so much

Ka
Review №9

Ive always loved this company. Buckys will help you out with a reasonable price and in good timing. If you need to fix or replace something right away, Buckys is the place to go. They are through and straight forward. Im always happy for their services and quality.

Ju
Review №10

Brought my lifted 4runner in on a Saturday morning for exhaust work with no appointment. Seth was able to work me in immediately, gave me several options and kept me updated throughout the process. He gave me a great price and got my new Flowmaster exhaust exactly how I wanted it. Great guys and great service. 👍 👍

ca
Review №11

The entire staff here is amazing. They were so informative and clear when explaining what my car was going to need and how much it was going to cost up front. Their service was quick and well done.

Ke
Review №12

Went to have Buckys Muffler weld on a blunt for my wideband fuel ratio for my exhaust they wanted $200 for a 20-minute job .. I had another exhaust shop do it for $50. I will never be back to Buckys Muffler ever for anyting!!!

Ra
Review №13

Honest and straight forward with you about what needs work and what does not.

La
Review №14

❌❌❌PLEASE BE AWARE!!!!!!❌❌❌I paid $2000 for nothing, my car is still down & not running. Their mechanic’s don’t know what their doing & will make up all kinds of lies about your car to steal your money. Don’t waste your time & money. If I could rate it 0 stars I would. I hate that I’m writing a bad review cause I’m not that type of person but when you’re stressed & frustrated cause you put your trust & money(lots of money) into something & just get kicked to the curb like it’s nothing & now you’re car less & have to take the bus to work & to get around. Yea.. I don’t wish that upon anyone cause it sucks! My lesson to be learned & I’m sharing this so no one goes through what I’m going through.

eb
Review №15

My go-to place for car repair theyre very reasonably priced

ra
Review №16

Very professional and things are taken care of in timely manner.

Ma
Review №17

Called and asked if oil changes were drop in or if I should make an appointment. There was a coupon offer much like jiffy lube does. I was told to come on in. I get there and the tech said they wouldnt get to it until saturday. I came in tuesday. I would have happily made an appoinment over the phone and not write this review had I not made the unneccesary trip.

Mi
Review №18

I had an excellent experience taking my Jeep into Buckys the other week. The mechanic knew what he was talking about, and he did a good job keeping me updated on the repair.

Mi
Review №19

Great shop ! Clean quality work . Breaks in 1 hour . Manager was extremely friendly and helpful .

gr
Review №20

Probably the first honest mechanic Ive ever met! My daughter and I were leaving town on a road trip across the state and my AC went out at the last min on got Friday afternoon. Nor only did they fit me in on really last min notice but because it was a simple fix they did not even charge me. Super nice group of guys! Beat customer service ivw experienced in a long time. Thanks again! -Kristi OBrien

Cr
Review №21

Seth and his team was extremely helpful and kindThey made me feel comfortable to ask any questions and not feel lost about anything happening to my car 😁 eventhough they were busy and was close to closing time they didnt rush or made me feel rushed at all! Your team was awesome and had a smile on their faces to help out.Seth explained everything to me and I am so grateful and thankful I will be returning for anything needed done to my car!! 😁😁

Da
Review №22

Went to this business to get my heater core replaced, it took all that stores hours to get replaced, after all said and done 1395 dollars later they didnt put everything back together no radio no alarm and no airbag light, took it back they said they fix it, I took my truck out and found that they had broken my dash cover, now they dint want to replace it, DONT GO TO BUCKYS Ever it will cost you more along with the price you pay to get the work done just dont go to buckys. It will save you a headache.

Ut
Review №23

Called to check on the price of a coolant flush. Got there and it was fairly busy (3 cars isnt much but hey). The new manager and I discussed the vehicle I brought in and some of the issues to be aware of when doing the flush. Due to the virus, I ended up waiting outside.The new manager was highly personable and knowledgeable about older vehicles. We ended up messing with the tech a little (due to how extremely weird it is to get to a mid-engine vans engine bay for work) and got in and out of the work bay within 15 minutes (as they stated it would take).Manager ended up giving me a hell of a discount, vans coolant never spiked all the way home. Checked underneath and theres no leaks or boil-over anymore. I would highly recommend this place again and will be bringing it back for my final oil change before my big move back to Texas.

Ma
Review №24

They replaced my catalytic converter same day with parts I bought in about three hours. I couldnt have done this without them. Hands down, theyll treat you right.

br
Review №25

The guys that work here are straight out of prison. HORRIBLE CLUELESS SERVICE!!! BEWARE!!!

na
Review №26

Did an exhaust for my 2010 srt8 challenger.Beautiful job. It sounds amazing.

Ph
Review №27

Pretty good day replace I key Ignition both of us missed the back the fuel line was cut

Ra
Review №28

If you have the $ to spend, their prices are great! However, for those of us that are living paycheck to paycheck, it is more than we can afford.

Jo
Review №29

I came too get a Cadillac Converter..and the Job was done Well and Extremely fast...There nothing wrong with this location works..Im come back in tomorrow to get Spark plugs done..for me ...at this Location has been a very good Experience..😁Thanks Buckeys...Much love from the Huggins Family

Ke
Review №30

They were extremely helpful. Took great care of my needs. And were very affordable. I will be returning there for car servicing when ever i need it in the future. All I can say is they were AWESOME in my time if need. I can now stay warm this winter 😄

Ms
Review №31

Ive been dealing with my AC not working for about a year. It was miserable. Winter was harsh and froze me every morning going to work because I had to roll down my window to keep the window from frosting up in seconds. It endangered me on the road at night and I was worried about going into this coming winter unprepared especially because my driver side window wouldnt roll down without me opening the door. I called in and they were happy to answer the questions I had: Repair Type, When can I come in, and if they could help my situation. They answered positively and said I could send my car in, though they said most likely it wouldnt be started until tomorrow because someone wasnt in. I was a little dejected, but I was more happy about the fact theyd see me so quickly. So I drive over there (Passenger window down, of course) They were quick to get it all sorted to go, told me theyd call me when they could take a look at it and I left confident theyd get it done tomorrow, they were friendly and professional. However I was not expecting them to call me 2 hours later to tell me all the problems and the solutions thatd work for my car. They told me an estimate which was pretty cheap than most other places. They told me theyd get working on my door in an hour when they did teardown on the door- and sure enough an hour passes by and they told me give them 30 minutes later and theyd be done! They finished it not even 6 hours after getting my car- and they had quite a few cars come in. They were so quick, and so professional im really impressed. This is gonna be my place of choice from now on. These guys are great. Im used to being jerked around with repairs- and this was a nice change of pace. Id suggest everyone give them a try if you need something done

Ja
Review №32

They were exceptional and explained my repairs thoroughly and did not over charge. Great customer service also.

Ad
Review №33

They were very helpful and nice from the beginning! They showed me exactly what needed to be done and explained why I needed it or why I didn’t need something. Overall, it was a really good experience and I will be going back if I ever have a problem again! They also were done by the time frame they gave me which was a plus!

Be
Review №34

Excellent staff, patient, over hauls-checking on your vehicle 👍 to make sure the surrounding connections to what is being worked on is in good condition.......🙂

Po
Review №35

Great prices honest mechanics

He
Review №36

I updated because the guys worked with me. And I appreciate that.

Ma
Review №37

For the past year we have been very pleased with Wallys service at Buckys. Today we found the new manager, Shannon Douvia, to be helpful and kind. She gave us a good deal!

ch
Review №38

Thank u fast reliable service will come back

Ch
Review №39

Had a new radiator put in my car. Wasn’t holding coolant, went to one place wanted to charge me just to look at it. Went to Bucky they pulled it right in found the problem and even showed me what they were doing. Didn’t charge me to look at it or fix the issue, which was a loose hose. Thank you guys for being so awesome and helping me out

Te
Review №40

Did A Great Job & Worked With Me On Prices ! Definitely Recommend

Ph
Review №41

I got my truck stolen they had replaced Ignition key for it we completely missed the fact that whoever stole it cut my fuel lines.

Ga
Review №42

So far, best mechanic shop Ive found in Auburn

Be
Review №43

Great customer service clean and tidy store will come back

Te
Review №44

Excellent service and great staff.

Re
Review №45

This Place is a very unprofessional! Mom took her car and they left the oil filter loose and it leaked oil like crazy. BEWARE people or you will break your engine, if you take your car to this place.

Ir
Review №46

Took my Chrysler pacifica to get the radiator and hose fixed. Its been 3 days now and there are no smokes coming from the hood. And one last thing, they do offer finance if you cant pay off the labor and parts. Only takes 15min or less to get approved. Thanks Buckys!

Ma
Review №47

I took my car in Wednesday evening to have an oil change. I drove straight home afterwards. The next morning on my way to work the car start smoking from every vent in the car, under the hood, and exhaust in the back. I spoke to an automotive technician who is shored me that if the car started acting this way after oil change, the mechanics made a mistake and we’re at fault. I called them to let them know what had happened, They first said that they would pay for a tow if I paid for any repairs that needed to be done to the car even though it was their mistake that the repairs had to be done. Then they said that the mistake was my fault because my engine is bad without having looked at the car, and that they would look at the car for free but they were not going to pay for any towing. Highly unprofessional and very irresponsible staff. Please reconsider bringing your vehicle to this auto shop. It can cost you your car as it cost me. I know the allure of an inexpensive oil change is great, but the cons outweigh the pros with this shop.

Ji
Review №48

Very quick service, I will go again

Ma
Review №49

Cheap oil change

Jo
Review №50

The best muffler shop I have been through across the whole United States The manager is very helpful one of the best People skills and attention to detail that I have seen in a person excellent experience

Ro
Review №51

Friendly staff and very reasonably priced for what they did. Car was ready before they promised and answered all my questions

st
Review №52

The manager is so straight forward and tells you like it is...the crew is very helpful

Re
Review №53

A great place to get work done, Wally the manager is awesome, great customer service. Never had an issue work done on my trucks and his crew is always looking out for me in best way possible to keeping my vehicle safe and running.

Lo
Review №54

Do not go here! Seriously they will ruin your vehicle! Manager is an idiot who does not know cars. Our transmission line broke, he said he repaired it. Waiting on new lines to replace all. He couldnt get them in! Said come get your truck while we wait and Ill call when you need to bring it back. Drove it about 8 miles. Whole transmission blew! Cost us a fortune for new transmission. Took it to Auburn Drive Train. They are GREAT! I am warning you!!!!!! Not a joke!! This place is a joke. Learned about several other people who had horrible things happen to their cars after. I wouldnt even recommend an oil change here! No kidding!

Re
Review №55

Fast and friendly service. Thanks guys for an outstanding service and affordable price. Keep it up. Will see you again next time.

Te
Review №56

First of all they dont I would not recommend no one to this new management they dont remember the quotes that they give you second of all they dont test the things they fix to make sure that they are working correctly and their attitudes are very very bad not professional at all 😡👎👎👎

ti
Review №57

The radiator in my 1961 Econoline PU was blocked. As I called around the area, Buckys was the only place that would take ONLY the radiator. As the PU had extreme cooling issues driving it there would be bad. They cleaned and painted the radiator in a timely manner and area very professional type group of people.I do recommend BUCKYs in Auburn for engine cooling/heating problems.ThanksTim

Na
Review №58

Ive had them do work on three times for a radiator, emissions, and an alternator on a 1999 Nissan. I will continue to use them.Pros: Honest prices, fast/same day repairs, friendly service.Cons: No drop box for a key and no appointments, which means a wait in line on Saturdays as they do work first come first serve.

Cr
Review №59

When you go in ask for Wally. They moved this guy from Kent to auburn and Ill never go to Kent buckys again, auburn is where its at. Theyre customer friendly and theyre not going to BS you into things you dont need. Wally and his son work there and theyre amazing. My boyfriend and I wont take our cars anywhere else.

Me
Review №60

These guys are great. Every time we need something done this is where we go. Great service at a very reasonable price

je
Review №61

New management great staff great prices.

Tr
Review №62

Good service

Wa
Review №63

I love all you guys that leave us positive feedback 😊😉 thank so much for supporting us!!!PS if you are not happy.... Its simple.... Call me!! I do whatever I can to help you!!! I even do what I can for our people in our town... Ive lived in South Auburn my whole life. I see all of you at Walmart, Fred Meyer, Dennys, Ect. All over town... I live here right along with you guys.... I will try my hardest to keep all of you happy!!! Ive been with my company for many years and hide nothing. Customers are free to talk to my technicians and they are free to talk to you!! We have nothing to hide. So come see us anytime. I welcome anyone.Thank you again!!!🤗🤗🤗🤗😊😊😊😊

Ba
Review №64

Good work. Reasonable

Sh
Review №65

Mechanic were very clear and to the point. I am a regular customer here on Wednesdays only. My chevy is well maintained.

St
Review №66

Not sure where to begin. My vehicle was sent to this location and the exhaust was a mess. Some background info, yes, my cats blew and the engine was running rugged. Buckys replaced all four cats with non Nissan parts and it ran and sounded like crap, made weird noises, exhaust was 2.5 inches too long, heat shields got mangled and removed. A few months later I had 3 different mechanics look at it and all said the exhaust was messed up. 2 Nissan dealers recommended that it needed to be completely replaced because it was that bad. Buckys tried to sell me that the heat shields arent needed, but the problem is that; well, they are. Heat shields protect the body, engine, wires and wire connectors. They complained that they are a pain to put in and they get mangled when working on the cats; well, thats all wonderful, but a shop who specializes in exhaust shouldnt have any issue putting heat shields in ... since they repeatedly claim they are the experts and the dealers dont know what they are talking about or doing. All 3 dealers I dealt with all do exhaust in house. Buckys also tried to sell me on the fact that the dealers bring their exhaust work to Buckys ... 3 Nissan dealers laughed their butts off at that. The exhaust being too long? was told by Buckys it doesnt matter, but the problem is it puts added stress on the hangars and puts them at the wrong angle because they arent hanging correctly, so it does matter. And if you think youll have an ASE certified tech working on it ... guess again. Asked for the techs cert and he didnt have one, although the sign on the front door leads you to believe otherwise. The only positive thus far is that they replaced / warrantied the cat that started throwing a code 4 months later.

Le
Review №67

Awesome place! Would not have my service done anywhere else!!

Ra
Review №68

They always make sure Im well taken care of and explain their course of action. Thank you Wally and his team for great service!!

Ke
Review №69

They did a fantastic job! Quick and cheap with a very helpful and pleasant staff!

Ry
Review №70

Good place to go for mufflers. Fast and friendly.

do
Review №71

Do not go here..! They changed me $1200 for a brake job front and back...3000 miles later I had les Schwab look at them the front brakes was shot and the back were good never worked on the manufacturer clips were still in place...I was coned..

Mi
Review №72

Very busy and honest straightforward no B.S. kinda place.

Jo
Review №73

Very hospitable, fast and curtis a honus.

Ka
Review №74

Great service and good prices! Ask for Wally

Ke
Review №75

Ive always taken my car in for service at buckys and never have been displeased this time wally took on a total mess that two mobile mechanics left be hind and did what no other mechanics would do for us thank you again you guys are awesome always going above and beyond 😊

Sa
Review №76

Always take my car there and the owner is a very nice guy and honest .

De
Review №77

Buckys always take care of my auto needs

B
Review №78

Great people honest straight up no games.

Za
Review №79

Extremely rude staff. Overfilled my Oil and refuse to do anything about it, I would recommend going to somebody that knows what they are doing.

Ch
Review №80

Good place to get car repairs done. It is first come first served.

Tr
Review №81

The guy that put the muffler on my Jetta was really awesome it bending pipe it sounds sweet

Na
Review №82

They ruined my grandmas car. My Grandma died a few years ago and left my mom and dad her car. What went from a radiator leak turned into several return trips throughout the next several months and eventually the engine went And the transmission. This car was a 2005 with regular oil changes and less than 120k miles on it. I would not reccomend. Cost about $1600 all together before I had it junked. At least I got $250 from the tow company, so the repairs were really like $1350. THANKS BUCKYS!

Do
Review №83

Had custom exhaust built for a toyota 4x4 with a vortec 4.3 chevy motor in it . They did a perfect job of running the way i wanted it keeping it clear and up tight out of the way . Very impressed. Would recommend these guys for all your exhaust needs stock or custom they can do it . And prices are reasonable . Especially for custom work.

Je
Review №84

Wally is a great manager in Auburn.....he always takes care of the customer....great place to get your car serviced.

Tr
Review №85

I did not like there approach .! Pull the vehicle around back and give me the keys .? Thats what the day guy behind the counter said ...!...?? I turned and just left ...

do
Review №86

You can find the best deal there.

He
Review №87

Does not keep their word under new management. Called to see about getting oil changed and was told to come on in. Was told only one guy working, however we will do it no matter what. Got down to Bucky´s and was told to wait about 20 min but your oil will be changed. After 20 min wait oops sorry not able to do it now the guy doing the oil changes needs to get back home or to wherever because hes on Department of Corrections work release. Plus I drove like 18 miles to go to Bucky´s. Never had this problem before New management. Bucky´s you have lost a customer. Possibly a few more.

Li
Review №88

Kudos to the store manager Wally. I had my car serviced for a basic oil change at the puyallup Buckys. While there I was convinced that I also needed a power steering flush. When I got home the hubby checked the fluid and it appeared to still be old based on coloring as if they did nothing. We called the puyallup location for an explanation and very little was explained and advised that there was probably some sediment left behind. I was now very frustrated- it was supposed to be a flush- and seemed as if I was charged for a service that was not done.My husband ended up calling the Auburn Buckys and spoke with Wally seeking an explanation of the process. He explained the process and that it should not be dirty and should have been flushed. He asked that I come and see him ASAP and his guys will make it right. Auburn was not the shop to do wrong... but Wally was willing to fix on behalf of anothers error! I stopped by after work and went to see Wally. He was very busy and no room in his bays but took time to look over my car and diagnose the problem. Turns out the Puyallup Buckys did the service they sold me but used a brand of power steering fluid that was pale in color and appeared to be old. Wally pulled out the product and explained why we were confused.Kudos to Wally. He was willing to fix any wrongs that we thought were done. Turns out to be just a misunderstanding but Wally and his crew took the time to educate.

Jo
Review №89

They were very quick and friendly

Ka
Review №90

Good work on the car. I would use them again.

Mo
Review №91

Good honest place and good people working there..

Ma
Review №92

BEST SERVICE EVER ! Thank youuu ! #villalvazo

Ma
Review №93

I bought a Groupon for an oil change and vehicle inspection. I came in on a Saturday and although they were extremely busy they squeezed me in. They were able to change my oil but not diagnose some additional problems I was having. They kept my groupon ticket open and had me come back. Im a Green Beret and had not mentioned it because its my job and we are silent professionals. I came in Monday at 0800 to pick up my truck in uniform and was thanked for my service and the additional fees I accrued because of the additional issues I was having were waved. These guys are blue collar hard working patriotic Americans which, in my opinion, are hard to find in the Seattle city area. My wife and I are now loyal customers. This was something small they did for us but it meant a lot to me.

Th
Review №94

I’ve brought all my cars here for the last 19 years to have the exhaust done and they haven’t let me down yet. An A-1 establishment.

Te
Review №95

Great place to have car work done!

Am
Review №96

Walle great there he fixed my moms truck we will be back

KR
Review №97

Fast service

Te
Review №98

Wouldnt go to any other auto repair shop! I am an owner of a VW Passat that has needed minor and major repairs. . Buckys has been the most reasonably priced performing satisfactory work in a timeley manner..The staff is knowledgeable and friendly providing a pleasant atmosphere while waiting. Thankyou Wally..Steven ...and Andrew!

Ty
Review №99

Great service. Great deals. Family friendly.

Am
Review №100

Friendly service. Affordable. Excellent service.

Information
29 Photos
100 Comments
4.2 Rating
  • Address:701 37th St NE, Auburn, WA 98002, United States
  • Site:http://buckys.com/
  • Phone:+1 253-300-0885
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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