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Whitts Auto Service Center
461 Opelika Rd, Auburn, AL 36830, United States
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Whitts Auto Service Center

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Ke
Review №1

Great honest service repair my daughter’s MercedesDid not try to sell her something she did not need.Will use them as long as she is in Auburn Highly recommend this shop Thank you so much

Ry
Review №2

These are some of the most honest guys in town. They truly know what they are doing, and are fair at everything that they do. I highly recommend Whitt’s Auto Center.

Kr
Review №3

They give you options with prices and never try to talk you into the more expensive choice. They are cheaper than the dealerships. They service all types of vehicles and have worked on our Kia, Honda Odyssey, Mini Cooper, Toyota Highlander, and Ford F-150. Quick service too!

Ca
Review №4

I am from out of town and my check engine light came on. I pulled in, for $60, he checked it, it was a small problem that i didnt have to fix right away, so i went on my merry way. Very quick and easy and friendly service. Thanks!

Et
Review №5

Have not lived in Auburn for 2 years, and i miss having this service center nearby. Had many different vehicles, including some cheap/troublesome work cars, serviced here. Quick turnaround, honesty and fair pricing. Couple of times i went to drop off a vehicle and and after describing the problem was instructed to buy a $10 part and see if it fixes it, before paying them a diagnostic fee. If you live in the area I would not bother trying to find a better shop.

Ga
Review №6

Nice folks, fair prices.

Ly
Review №7

I went in because I thought my front wheel bearings were bad. David took my car for a test ride, put it on a lift and showed me what was wrong, which was not my bearings. He then recommended a tire place. Overall cost was zero. In doing so he earned my trust and business forever.

Le
Review №8

Professional. Clean office. Respectful staff.Great experience.I will use them next time I need a mechanic.

Ca
Review №9

I came here a few months ago to get a normal maintenance done as I hadn’t had one in a while, and was happy about everything as far as the service went, but after a few weeks my car started to have problems with the steering. I quickly realized that the power steering fluid was empty. My car didn’t leak so they must’ve forgotten to check it which seemed like something that should’ve easily been noticed. Good shop but knock a star for attention to detail.

Je
Review №10

Always fast and great service

Jo
Review №11

One of the best places in town… Just ask anyone. He is very honest and very highly skilled. If they actually cost any more than others than it is worth the investment

Bl
Review №12

Took my car here to get the brakes done. Told me it would be $700. Called around and a place right down the road was half the price. Both owners were extremely rude and were trying to take advantage of me. Also there is a $60 fee he charges you for just looking at the problem and does not even disclose it. Would not recommend to anyone.

Ke
Review №13

Extremely professional and definitely knowledgeable in this line of work. HIGHLY recommend.

An
Review №14

Highly recommend, great experience! Needed parts replaced, so shopped around for a bit - Whitts turned out to be by far the most reasonably priced, and they were most willing to work with me. Took my car in mid-morning and it was ready to pickup by closing time the same day.Would definitely recommend - these guys go the extra mile for you! Fair, reasonably priced, easy to work with! Definitely my first choice for any future car problems!

Na
Review №15

Very honest. My daughter brought her car in for suspected brake issues. They called and told me the brakes looked great but that there were two tire problems that were causing the issue. Saved me a lot of money. Will send her there next time we have a problem.

Me
Review №16

Absolutely amazing work! Whitt is a very knowledgeable and respectable person. My car has the check engine light on and blinking, so I brought my car to his shop. Dropped my car off at 8:30am and he diagnosed the problem shortly after explaining to me the problems wrong with my car. We then decided together on what to fix and he did started right after that! My car ended up being done around 2:30pm and I could not be anymore happy with their service.I definitely recommend Whitt and his crew to anyone!

De
Review №17

This place is wonderful!! The people are friendly and extremely accommodating! They called my cars dealership to see if anything was covered under warranty, and were still so helpful even though they lost the work because it was. I would highly recommend this shop. Great people and great service!!

Ri
Review №18

I had my 2008 Saab serviced for a radiator leak. Whitts was fast, honest, and communicated the cost for fixing the problem quickly. Id heartily recommend them to anyone.

Da
Review №19

Honest and fairly priced auto service. I heartily recommend them.

Ke
Review №20

David knows his stuff. 1st class workmanship and done right the first time...#1place for me to take my vehicles.

JU
Review №21

They do good work at Whitts, and you make an appointment which is great because they are punctual and you know exactly how long the job will take.

Do
Review №22

Great place yup take your car. Very honest owner, good mechanics and great service. I highly recommend them for all your car needs.

Ch
Review №23

Brought my truck to them with a worn wheel bearing which caused a few other problems with the brakes, they had the truck for less that 24 hours and had everything replaced and working. Absolutely incredible customer service, very polite and called me before anything was done. I was very impressed, will be receiving my business from now on

Er
Review №24

On my way from NC to FL. Fuel pump died on me at my hotel parking lot. Called Whitt and talked to Mr. Whitt himself. Very respectful and professional. Im mechanically inclined, however I was without my tools. I usually despise having to pay for repairs and maintenance. Mr. Whitt had my vehicle done in one afternoon and I gladly paid for his service. Great shop, great people.

Ni
Review №25

Been using Whitts for a couple years now. Ive priced dealerships and other shops along the way and always found Whitts to have good prices and the best customer service. No complaints here.

Wa
Review №26

My daughters 05 CR-V had a possible battery-drain/Charging system issue. Battery was dead after the car was sitting for 5 days. She got a jump and headed to Advanced-Auto. They replaced the battery (it needed to be replaced anyway) and then they did a charging system check - inconclusive...it *may* be the alternator .This is when we found Whitts - they confirmed it was not the charging system but rather a parasitic load on the system, a 0.6A draw killed her battery over 5 days. Whitts found the offending culprit and we were out the door for less than $60. Very pleased with their service.

Br
Review №27

Great service. Dropped my car off Monday morning, got a call that afternoon detailing what the problem was and the price for the fix, picked the car up Monday before 5. Did not try to up charge me, only fixed the problem I came in for. Will be coming here next time I need service.

Bl
Review №28

David Whitt, the owner has excellent customer service and knows how to treat people. He is also very knowledgeable about automobiles and always asks permission before they do any work on a car so you dont have to worry about added charges at this shop.

Ji
Review №29

David always performs high quality work, which is usually complete is a short amount of time. He always keeps us informed on the status of our vehicle.

Ge
Review №30

Good guy clean shop ....droped everything to get me back on the road asap which i really appreciated since i was traveling to maine and the fair price on top of all that was nice too since everywhere i called quoted me 150$$ more than him

Li
Review №31

At first I thought they did a great job for a great price. My car wouldnt start and I wasnt sure why. I took it in and found out the battery cables were loose. They tightened them for me and told me I should probably get a new battery because the voltage was lower then it should be. But they tightened the cables so much so that it is IMPOSSIBLE to get them off to take the battery in for testing and even bent part of the battery cable. We tried forever to unhook it till the point that the cable broke with the nut still attached to the battery. So now we have to replace both the battery AND the cable. 0 stars for further breaking my car.

bu
Review №32

First off I called the shop told him what was going on with the car he said he would test it and pull it for free as long as I was willing to let him fix it I agreed time comes to get the car and test he says he dosnt know whats wrong and i owe him 158 for test and towing I didnt agree since he said it was free but since he couldnt fix it I paid another lie dont nobody answer my phone but me so I know I didnt tell u it would be free ok well who just answer your phone on your so called hour lunch break? big liar would never go back or recommend him to anyone. instead go right down the street to tiger auto they do great work.

Pa
Review №33

This was what I experienced a while ago. It was until today I know I got ripped off...a lot. I am new to USA so I dont know a lot of common stuff. I bought a used car which had its check engine light on so I went to this small stinky shop and ask them to have a look. They told me that this is a very hard job (lie) and they have some fancy $100k dollar machine that can read the engine light code. So I paid them $150 for reading the code. Until now I found that Autozone can do it for free with exactly the same machine which itself cost less than $150. Lol. Very bad experience. Very blantant lie. I wouldnt trust these guys with anything. Your car is very important and car accident can cost your life so dont let liars touch it.

Na
Review №34

Pierce C,Quit being a hater. Its people like you that make these Google review things useless. Whitts Auto has been doing good business for years. Do you think that they stayed in business by doing bad work and ripping people off ? I have been taking my vehicles to them for nearly fifteen years. I recommend them to all my friends. I have always gotten quality work from them at a good price. People like you get on the internet and rant and rave about how everything sucks and that everybody is stupid. Have you ever written a positive review for a business ? Quit being such a hater.

Da
Review №35

The most helpful, cost efficient and transparent auto service in Auburn. Highly recommended for any vehicle and issue, big or small

bl
Review №36

They make sure youre car is road ready & safe!! Family friendly business.

sg
Review №37

My son had a radiator hose blow out late at night. I looked up internet reviews and chose Whitts. My son had his BMW 325i towed to Whitts Auto that night, they ordered the part the next day, and had it repaired the next. Good service at a fair price.

Te
Review №38

My Daughter is an out of town student. Whitts has repaired her car twice, no problems at all, reasonable pricing and promt service. The first time we used Whitts we had to have her car towed in and initially the fuel pump was suspected. After further inspection it was found that a wire to the pump had a short in it, he fixed the wire instead of installing a new fuel pump which he could have if he was dishonest saving us over 200 bucks. They know what they are doing and its nice knowing us out of town dads can rely on his honest services. Thanks David!

Ke
Review №39

Quick service and excellent repairs. Friendly staff!

Do
Review №40

Great shop and great customer service. Been taking my car here for big jobs for a long time.

Pa
Review №41

They fixed our truck. They didnt do like most places and say it needed more than it did.

Ca
Review №42

They have always been kind, reasonably priced, and I have never felt taken advantage of. Have used them over the years from oil changes to repairs.

Ka
Review №43

Very pleasant atmosphere and good service.

Ma
Review №44

Their website states they do engine overhaul. I just called and asked about a ring job on my truck. They only do engine replacement, not overhauls. They should remove that from their service listing on their website. It is not accurate.

Cl
Review №45

Friendly and very helpful!

Ke
Review №46

Good work, good price, good folks.

Ji
Review №47

Professional approach to all problems.

Cl
Review №48

We have worked with them for years

Ch
Review №49

Over rated

Information
10 Photos
49 Comments
4.5 Rating
  • Address:461 Opelika Rd, Auburn, AL 36830, United States
  • Site:https://whittsautoservice.com/
  • Phone:+1 334-502-8848
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Auto wrecker
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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