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Freeway Insurance
1550 Opelika Rd Suite 3, Auburn, AL 36830, United States
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Freeway Insurance

Comments
Ka
Review โ„–1

I always receive Good Customer Service when I call.Today I was transferred to Lakesha Moore, and received โ€œGreat Customer Serviceโ€. She Looked up information I didnโ€™t have handy with no hassle. She was Eager to answer previous, existing and future questions pertaining to my car and another vehicle on my Policy. Prepared me for future Costs decisions, which is always Welcomed. ๐Ÿ™๐Ÿฝ

Ch
Review โ„–2

I dont have enough words to describe the wonderful service Lakesha provided for me. She is a pure delight to work with. She took care of my policy renewal with professionalism, accuracy, and speed. I was honored that we spoke on a personal level where she made me laugh and smile.She is a wonderful spirit.

Sh
Review โ„–3

Lekesha Moore is the most professional and sufficient person Iโ€™ve talked to yet. She kept me informed while waiting on the phone at all times. Didnโ€™t have me waiting long did what she needed to do and got what I called for completed. Need more like her.

Ly
Review โ„–4

Belinda Worley did a very good job on assistant me with my quote I highly recommend this company and her good work I got my insurance today thanks to her

Ko
Review โ„–5

Belinda Worley provided excellent service for me today . I was able to go ahead and get some insurance with no problems . Highly recommended!!

Jo
Review โ„–6

The company was very professional and thorough. Their rates were better than USAA and for a retired servicemember, this is HUGE!! Thank you Lakesha Moore, you are truly AWESOME!!!

Ti
Review โ„–7

MS. Moore was awesome very kind an sweet an very patient with me. Very understanding an she was a pleasure to speak too.

Er
Review โ„–8

Ms moore was so kind and sweet and got me a great deal very PROFESSIONAL KEEP UP THE GOOD WORKI WILL RECOMMEN YOU TO MY FAMILY AND FRIENDSTHANKS๐Ÿ’ž

Ro
Review โ„–9

Thanks Lakesha Moore for being a great help to me. You made the application process a breeze.

Au
Review โ„–10

Lakesha Moore was super sweet, amazing and fast.

Sa
Review โ„–11

Mrs.L Moore was a big help to me by helping me add a car to my policy and she was nice and very helpful I give her 5 stars thanks for ur help:)

Ni
Review โ„–12

Mrs. L Moore was awesome and delivery A+ sevice. Definitely my top recommendation.

Sc
Review โ„–13

Ive been insured here for years now!!! Every time Ive came in Ive been greeted with and smile.. I love the fact that they strive to insure quality service to all their customers...

Al
Review โ„–14

Ms. Moore was very helpful and gave me a great deal!

Pa
Review โ„–15

Ms. Moore was very friendly but also very professional! Offered me extra services but was never pushy or overbearing while offering, I will continue to deal with Ms. Moore as long as she can deal with my needy-iness!!! LOL ๐Ÿ˜‚ Thank you Lakesha Moore you ROCK GIRL!!!!

sp
Review โ„–16

The customer service was amazing. I went in there for a payment and It was nice to be serviced nicely during this pandemic it really made my day

as
Review โ„–17

Definitely my top recommendation. Thanks Mrs.Moore

Fr
Review โ„–18

My agent was Lakeisha I hope I spelled her name right ๐Ÿคฃand she was very helpful she helped me find the very best rate and we laughed and talked it made me feel like I was on the phone with a friend and everything went so smooth

Da
Review โ„–19

Lakeesha was professional, thorough, and took the time to offer an explanation for each question I asked of her.

ru
Review โ„–20

Lakesha was very helpful and professional, I would love to have her again help me.

Me
Review โ„–21

Mrs.Moore was very friendly and professional!

La
Review โ„–22

LaKeshia was very rude and disrespectfulโ€ผ๏ธ I was they only person in the building besides her and she never acknowledged me. Then she said wait just a moment 20 mins still no responseโ€ผ๏ธ Staying with Statefarm

Sh
Review โ„–23

Young lady now is the only person here to service others. Lack of experience. People just sitting waiting for service. Paying bills for a friend. Would not recommend this agency to anyone.

Ca
Review โ„–24

Great customer service!!!

Information
8 Photos
24 Comments
3.9 Rating
  • Address:1550 Opelika Rd Suite 3, Auburn, AL 36830, United States
  • Site:http://freewayinsurance.com/office-locator/freeway-insurance-Auburn-AL-36830/?utm_source=google&utm_medium=yext&utm_content=FALAUB
  • Phone:+1 334-523-7197
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9amโ€“6pm
  • Tuesday:9amโ€“6pm
  • Wednesday:9amโ€“6pm
  • Thursday:9amโ€“6pm
  • Friday:9amโ€“3pm
  • Saturday:Closed
  • Sunday:9amโ€“6pm
Service options
  • On-site services:Yes
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