Very good! Lighting hit our house and they were very helpful. Got ourclaim in fast.

I will forever be a State Farm customer, loyal for life! Their customer service is amazing and they even give me a call every year on my birthday!! I just had my first claim with them after 8 years and it was settled in just a couple of days. Very easy to work with!! :)State Farm Fan,Kelly

Great food. Good service. Plenty of sports and fun videos to watch

Always quick to respond to inquiries with the correct information.

I would definitely recommend this agency for your insurance needs. The staff was friendly and helpful.

Thank you Matt for getting my new car insurance rate to me quickly and transparently

I have been with State Farm since I started driving when I was 16 years old and Im still with them Im now 59 years old, stayed with them because no ones been able to give me the service or policy Ive had for less money! I recently had a claim after hitting a Deer and my trucks fixed already ( Peters Body shop) did a great job & State Farm paid on the policy immediately when my truck was done, and called to make sure everything went well!

For over 40 years this agency has served us with the finest service. Joyce and her father Raymond before her have been friends more than just agents. The office staff is easy to work with and very responsive. They are the only ones we will have insuring our home and vehicles.

Great customer service! Went in to pay my bill and had very helpful agents take care of me.

Very friendly and professional, highly recommended. Competitive rates while treating you like a person not a number! Tell them Donnie D. sent you :)

She was very helpful explaining aspects of each policy and figuring out what is best for my needs.

Collette was extremely informative and helpful in resolving our situation. Kudos to her for her help.

A highly satisfied customer for almost 30 years! Weve always had excellent customer service.

Great insurance agency! Whether in person or by phone, the staff and agents are always friendly and helpful and provide regular reviews of our insurance to make sure that we always have the right coverage for our needs. Also a great supporter of local schools, businesses and community initiatives. A great asset for Auburn and DeKalb County!

You have always been good to me and solved my major problems to me at the time. For instant when I let my sister drive my truck to pick up some chair. Did u know in the state of Indiana that if your vehicle gets in an accident even though someone else is driving it it goes against your record. Hum that was big news to me, no more loaning my truck. That there taught me a lesson but state farm made it a lot easier to take they have always been really good. Ive been with them for over 30 years. Your whole staff rocks! Thanks

I love my insurance agents!

No matter how silly my questions may be, Joyce and staff answer completely and respectfully. On the rare occasion that I go into the office, I am still greeted by name! My needs are always taken care of with Joyce, staff, and State Farm!

This insurnlance company has taken care of my family for multiple generations. They constantly review our policies to make sure that we are getting the best coverage at the best pricing. Great company to have your back in time of need.

Very personal service over phone that met all of my needs quickly for car/rental insurance at a competitive rate. This office has made my insurance purchasing process simple and has even helped me fix issues with the policy quickly in the past.

After a switch in insurance companies, Lynette Ebert will be helping my dad and I save $600 every 6 months. She figued out tons of discounts for us.. I had to complete the Steer Clear Program for the student driver discount and it was seamless. She made my dad feel super comfortable and relaxed as she is very personable and kind. Thank you for such a great expereience State Farm!

I have been with Joyce Heftys office since 2008 - home, life, auto, disability, umbrella, and even liability coverage once for a hall rental. The professional, friendly staff have always been available and have gone to bat for us whenever weve needed to make a claim. They do not inundate us with junk mail and cold calls, nor have I ever been pressured to buy a product I did not need, nor more coverage than I needed.

Have been a customer for a long time and always have felt valued, appreciated and welcome by the staff and agents. I highly recommend this team!

We have been with them for years even after moving out of the area. Their personal touch and genuine concern for your family make them a great choice for your insurance needs.

The staff is very knowledgable and do everything they can to help you make life easier! The best insurance company I have ever worked with.

We have been with State Farm for over 30 years. We have been with Joyce Hefty - Covell for 18 of those years. They have been there anytime we need them and have communicated well with us when we have claims .

Joyce and her team search out the highest coverage for the lowest rate. They follow your claim throughout the entire process and make sure you are satisfied.

Joyce and her team do a fantastic job with taking care of their customers with Life Insurance. I highly recommend this office in the Auburn Indiana area.

Great place.

They have always been helpful & answered all my questions. They are great about following up any issues that come up

One of the nicest insurance agents you meet in Auburn Indiana she has a great staff that is very knowledgeable and willing to help in the situation definitely recommend State Farm Insurance and I definitely recommend Joyce Hefty Covell Office

Always there when we need them

Best insurance and great quality of service

We are pleased with the service provided. Never have had a bad experience, very helpful!

Always great service from the team at Joyce Heftys office. I have been a happy client for 20 years. They will treat you right.

Great company ! They stand up for you !

Small town service. Wouldnt go anywhere else! Been here for 30 years

Helpful and local office

They have a great personal touch.

Always received great service from this office.

Exceptional Service, Agent & Staff have years of experience!

Everyone seems to be really helpful!

Honest and super friendly staff!

Great professional staff.

Friendly and professional every time...Thanks

Good agents.