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Farmers Insurance - Timothy Jones
124 N Dean Rd, Auburn, AL 36830, United States
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Farmers Insurance - Timothy Jones

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Ce
Review №1

Almost 28 years ago I found a young agent, Timothy Jones, that had uncompromising integrity. Tim, and his staff, treated me as a person NOT a number or file. Tim worked to find the best coverage at the lowest price, always responded quickly to every inquiry and followed up to assure I was completely satisfied. Tim, and his staff, always performed with professionalism and warm friendliness. I moved away years ago but never changed my agent as Tim is my agent, an advisor, a confidante and became a long time trusted friend.

Ma
Review №2

Wonderful place to do business with. Tim is the utmost professional with a high degree of character and integrity. Very knowledgeable and ensures you have proper coverage. The staff is amazing also. Julie and Amber treat you like you are their only customer. I can’t imagine trying to save a few dollars by using some online insurance company. Whenever I’ve had a claim I can pick up the phone or go by the office and have complete confidence I’m covered. Awesome customer service and I highly recommend!

Sh
Review №3

Gave us updates on new changes and answered all our questions we had. Even had information we didnt know about that helped us out for the better.

Be
Review №4

Ive been with Tim for many, many years and never had anything but great service. Amber is great! A couple of weeks ago I had a comprehensive claim. I called Amber and in a little over a half an hour, I had an appointment to have my van towed the next business day. The day after that I received a very fair settlement for my totaled van. Amber is always great and the people in the claims department were also extremely friendly and helpful - Clay and Alexandria

Ma
Review №5

A Farmers Insurance client since....1984. Wow, how time flies.Im willing to pay a bit more for 5-Star customer service and a friendly face who knows my name. When I have (rarely), a claim, it is acted upon immediately and is taken out of my hands. This company knows what it is doing and while Ive heard horror stories about every single one of their competitors, Ive never heard anything but praise for Farmers.Not much more to say. Worth every penny.

An
Review №6

Tim is a top notch agent. He will find ways to save you money without sacrificing coverage. The claims we have had have been handled promptly and satisfactorily. His office staff is very helpful and knowledgeable. We have been insured by Tim since 2013 (home, auto and boat) and would give him the highest recommendation.

Mi
Review №7

Tim and his team are incredible. They are client-focused and go the extra mile to provide the best customer service. Tim is a fantastic agent and cares about his clients. Having someone here locally you can talk to in person and having confidence that he is looking out for our best interest is why we use Farmers Insurance.

Ro
Review №8

Tim and his staff have absolutely been fantastic to me in my time with them. After having several issues with my last insurance company, they welcomed me with open arms and have been superb in handling any issues I have had and any changes in my policy. I had an accident three years ago and I could not have been in better hands. They took great care of me.

A-
Review №9

BEST Agency in town! Love an agency where the Agent is actually available and so helpful and so kind and so available! Everyone that works here is amazing too-such a nice hometown feel when you enter. So easy to work with!

Jo
Review №10

First I just want to say what a great staff that Tim has at Farmers Insurance. When our incident occurred at our house, with in about 30 minutes, Travis Sisson was calling to let me know he was going to be my adjuster. He did a wonderful job, very prompt and professional. Julie, who is so nice,checked on us every day to make sure we were ok. Along with Amber who is another great team member, has saved me money on car insurance too. Tim really cares about his customers and they won’t let you down. Would recommend them to everyone!!

Ji
Review №11

Best insurance agent around!! Tim Jones and his staff are friendly, knowledgeable, and go above and beyond with their customer service. Car, home, business, and even financial services...they do it all. I am extremely grateful that Tim has been my agent for the past 10 years.

Ja
Review №12

Tim has great rates, and provides excellent service! I wouldnt want anyone else in my corner when I have a claim, and he does a great job explaining policy options. I highly recommend him for all your insurance needs.

Ma
Review №13

Tim Jones is an amazing man and someone you can be sure to trust to take care of all your insurance needs in the most effective and safe way.

Fo
Review №14

Tim is a great person he was very helpful to me Thanks Ti

ra
Review №15

They are good people

Information
3 Photos
15 Comments
4.9 Rating
  • Address:124 N Dean Rd, Auburn, AL 36830, United States
  • Site:https://agents.farmers.com/al/auburn/timothy-jones?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MTU1ODE3Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU=
  • Phone:+1 334-826-6888
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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