Discriminated this family they told me to put my child up adoption and provides anything in my home I called myself trying to get in touch with someone over David the supervisor and instead he contacted me and it was upset that I was talking about them telling me to give my child up for adoption and put my husband at home make that known they still didnt get my family Ive been with hope of Atlanta for almost 3 years waiting for help my husband is very sick and its not a lot that I can do. They only help people of other genders not straight not family it was a veteran in there talking about how he was having a hard time giving up please remove David even though I might not get the help but maybe it could help somebody else as people we should be home and as people in position to help other people they dont they have too much power we are about to be homeless again no help they didnt put out paperwork in David didnt put our paperwork in

WHAT A JOKE, THEY SHOULD BE CALLED NO HOPE ATLANTA. THEY FIND EVERY WAY NOT TO HELP YOU. YOU ALMOST HAVE TO BE DEAD LYING IN THE GUTTER FOR THEM TO HELP YOU, AND DONT HAVE A SLIGHT INCOME, OMG YOU CAN ALMOST FORGET IT. THE WORST PLACE FOR A VETERAN TO GO TRUST ME. OR MAYBE YOU JUST HAVE TO BE THE RIGHT COLOR VET. NEVER THOUGHT ABOUT THAT

It was open. The earlier you get their the faster you get in. They take people 10 at a time. I was their not very long compared to other places.

I have donated to this organization several times. I have requested a receipt to be left no receipts was left but items was picked up. Could have gave items to other organizations or someone that was in need. Will not be donating again.

My experience is strictly as an outsider. I am not a veteran, but I rent my property to a veteran supported by this organization. I don’t know what the issue is, but the rent has been late every month for four months, and I still have not received the rent for June. Just heads up for any landlord out there considering working with them. Just be prepared for delay.

To be honest I been there But I heard alot about what they can do...

I had two very disappointing experiences with this organization. They sent me an email offering to schedule a pickup. I scheduled, put items outside as instructed. They never showed up. It rained on all my donation items, two x boxes, one play station, all in working condition. I was out for day, hoping to return to a clean driveway. Then to add insult to injury, no one ever returned my call or responded to my email. You call them only to get no answer and a voicemail. I’m really disappointed with this organization. Communication is key. This items could have been given to a family in need. I’m sure they’ll get plenty more donation offers, however they will not be from me. Or anyone that ask for a recommendation from me.

I went looking for help for my daughter and I after talking to one of the ladies on the phone who said they could help me. Once I was there I told them my situation on my housing having mold and mildew the same lady I talk to over the phone was willing to try and help the other but the other one told me I need to contact a social worker and make them do their job and how she sick of having to do their work . I told the lady I didnt have a social worker she said how you plan on paying your rent i told her I have money and she said well if you need to move so bad why you want go get a Airbnb. She literally made me cry when I seen how heartless she was and told me just find a and your daughter a homeless shelter I run out in crying I couldnt believe the tie things she said to me .

They have an office in the slum part of Atlanta on Troy Ave. The staff isnt there to help you as much as collect your personal information and then send you on your way. I waited for almost a month based on a promise that never materialize. Meanwhile, they get federal money to help homeless veterans but keep the money for themselves. They are scamming the government and using homeless blacks to do it.

These people endures alot serving the general public of people in need ..They suffers verbal abuse yet still remain courteous & professional services..security is outstanding..employees are the best

These are doing it for the community and repairing people lifes.

The Office Concerns window view as well with the Supportive Hope Team

It took a special kind of evil for b.soles. to drive way out here in Lawrenceville to file eviction papers. Still yet to say sorry for her part in me getting covid-19 after taking 5 months to provide me proof of residence in a high risk county only to be denied services. When she had already been removed from my case at the request of my doctors. She still continues to harass me as well as violated by my federal HIPAA rights by telling my business to other clients. Who text me information thats only she knew but random strangers had privy too. Endangering my safety

Today there was a vehicle on I-285 south with license plate ending in 6310 with the Hope Atlanta information stickers around the car. This Hope Atlanta Vehicle was driving so aggressively and almost hit me. I had kids in the car. This driver also almost hit other cars. They caused many cars to swerve out of the way. Please take this driver off the road.

I got COVID-19 after a case manager refuse to give me a copy of lease for 5 months, to renew my food stamps medicaid. Running around a high risk county begging for food to only be denied.To even become a client you have to have a homeless verification letter.It took 5 months to finally get a copy. My federal Hippa rights were violated by this same woman who this day continues to harass me. She had discussed my personal information with clients who texted me calling gay slurs and speaking on my dead mother. They use your personal information as office chatter but this has gone extremely too far. Has anyone else had an experience like this

Very very great people this is the best organization in Atlanta

They had me wait for a long time still didnt help. I had to keep calling the following day to finally get the help I needed. Thats only because I had the program manager number.

Camelia Revels former case manager and Katrise Jones property agent steal 124k from the fund. AJC headline 1/22/2021

Got there extremely early upon before even opening they announced they wouldnt be doing anything for anybody who was there. Kinda was unbelievable after waiting for so long. Got through the door and the lady helping was rushing me out to someone elses desk she didnt even want to pick up her pen. They didnt open til like. 9:50 a.m. she pretended to give me other resources....it was weird and very wasteful...just kinda felt like everyone was waiting on lunch and didnt want to help anyone at all.

Kudos to HOPE Atlanta: Travelers Aid Organization! Ms. Erika Parks is a Professional, Organized, Efficient, and a Get-the-Job-Done-Right-the-First-Time Woman! The Clients are Happy! Great People Work Here!!

Taking forever to get housing. Im a disabled vet with a chronic health condition and yet people who havent been on the street a week are getting housed??

GREATEST HELP EVER!

They never answers the phone they have the funds but dont help the people

This is really sad. I came to get assistance & been waiting for 3 hours . This is ridiculous. They have one people doing all the cases . I came here for assistance. Why do I have to wait 3-4hrs in order for someone to talk to me . Came early so I can make it to nephews funeral. & this center toook my whole day away .

I have tried to get help last year in November and still no havent help me at all for my rent assistance 😭 now it is going on March 2021 I have called them back asked them what was going on with the help with my rent assistance know I got a eviction letter

I went here about 3 months ago for help I was told by the gentleman at the front desk that I would need to go find a place of residency and bring back all proper documents so that the intake worker could assist me. I went back the following week cause I had found something and was told that they didn’t have any funds available at that time after I had just spoken with the same gentleman the following week. Not a good source for single mothers and children they don’t help.

If I could give this organization no star I would. This scam of a group is a disgrace to actual programs that really want to help people. If you dont know anyone within the organization dont count on getting assistance. And if they do assist you they put you in housing that doesnt accommodate your family and have repair, roach infestation, and terrible management issues. When you do reach out for help from them they hold meetings running their mouths about how they are going to assist you but they never do. They take the money people donate to pay for their expensive cars, vacations, and clothes. Reporting it to their supervisor is a waste of time because all she will do is throw her credentials in your face like she has some sort of pull but she only helps those she knows. Take it from me look for help else where you will only end up worse then you were before you entered the program. After having issues with the housing placement and was on the verge of being homeless again I was told to go back to a homeless shelter and then reapply for the program then they can help me. A program that is suppose to help prevent homeless told me to become homeless again just so they could help. Wow. I guess that is what hope looks like.

I found this organization and its staff have excellent reputation by word of mouth. A friend of mind stated they made his grey skys, Ocean Blue. He stated not only did he get housing assistance but also job referral assistance by his case worker. In this trump world we now live in HOPE Atlanta is saving lives i encourage people to aid them in there journey.

Lousy. been here in Atlanta a few days and Im ready to leave, can.t find no help every source I ve called to get help to get off the street, homels Ive been turned down, every place I been to, has turned me down forhelp Lord have mercy.Jesus all the money the government is funding I do.believe the employees are keeping the money for themselves and their families I lived in Atl for 7 years in. the late 90s till 2003when people were still real

Hope atlanta is no help and dont care if u on the street they just want to keep the money for there self

Great work they do! Great for self development

Wouldnt have made it back home without them

Clean environment. Mr. Stowe at the front desk was very helpful and professional. Considering all the different attitudes and disrespect he was enduring he still remained calm and courteous!!! Thank you for that. I am homeless and unemployed and it means a lot when you go for assistance but you dont receive assistance but with a smile makes a difference to feel like they care. Mr. Stowe you are appreciated.

A Great help good on housing and helping u connect with family out of state

Im writing a no help review on all these sites that say they help but during this time wont answer the phone and wont give no assistance financially. Its month 3 of calling. Same results.

Mrs. Gordon and Mrs. Dash are to of the most awesome employees at Hope Atlanta. Mrs Gordon, especially. Ive never interacted with someone in that industry who could laugh, cry or basically share your feelings. Mrs. Gordon is a precious stone amongst semiprecious stones and cut glass. They are ideal when it comes to helping with emergency housing or getting back home (if youre stuck here).

This place is great. They serviced me with dignity and a lot of respect.

Thank You Again for Such a Push to getting back in Alignment of My Life ...I am a single parent. I have a College Age Son and Elementary age daughter. Yes! I started all over again but this time around Life has seem to knock me down a few times. I have tried for the last five years to Stay Steady Strong. .Medically and Mentally.. It hasnt Always been Easy.I love both of my children however, My six year old daughter has been My Life Line. She really has!! I would like to Thank the Staff at Hope Atlanta for a Financial Push and Stability Reboot . I feel a Great Weight has been lifted.I would like to Thank the Kind and Welcoming Gentleman in the Front Office. He Always presented himself in a very inviting form for my family needs. That goes along way with a person already dealing with numerous anxieties. Thank You!Ms.Stewart I want you to know that normally a person in higher positions do not interact with clients. They do not jump in and often seem not to care. (I worked most of my life, I know !) Now that I am disabled things sure have changed for me drastically. Thank You for listening to my concerns and always remaining professional and proactive for my situation!Mr Simmons went over and beyond to advocate for my move in requirements. That really touched my heart and I am very Grateful that I called you All in assisting my daughter and I on the path of rebooting and stability in our new apartment. It Feels Good, Right! Thank You All So Very Much!Ms.Saunders

I used to be very pleased with this agency. As of late, my displeasure is increasing rapidly due to mismanagement, incompetence, and lacsidasiness. You cannot be a public service agency and relax on the job. This is a major disservice to your clients as well as the community at-large.

The reason why I made an attempt to get assistance from this organization, was because of the founder John Hope Bryant. He was being interviewed on a reputable show. He explained his organization in details, of how they help people. I hate it when people stand on national TV, and they lie, about how its important to help others, but THEY DONT DO ANYTHING TO HELP YOU. LMAO! Its such a shame how black businesses, can continue to be so unorganized and unprofessional. I was requesting help to start a business, due to me being disabled. I spoke with Jewel Thompson like 2 years ago, twice, via phone. Two years ago, she was supposed to return my phone call and she never did. I spent all that time filling out their application, which is about the size of a book, but yet they never cared to even get in contact with me about anything. This is proof how unorganized this organization is. I did a follow up with them and they did the same thing lying to me saying that they were going to call me back and never did. So therefore, I can understand the reviews on here are true, about how unprofessional this company is. Im so embarrassed, how our black communities, continue to fail their own people. This is why the rich get richer while the poor stay poor. The people who have money, they truly dont care about helping others achieve greatness. Ive seen White folks go out of their way to help Blacks get to a higher level. This organization should be ashamed saying that they help people, when its clear that they dont.

This place gives you no hope whatsoever. When you walk in the man sitting in the front is there everyday only to inform you that there is no hope, no money and no services. He does not even suggest that you get a case manager. I wonder what are they doing for the community other then turning others away. This is very sad.

This place is absolutely terrible. They take SSVF (federal grant) money but they DO NOT help veterans. Their grant is over a million dollars a year to pay those worthless sloth of human beings that are sucking the country dry. They use the grant money for their staff that does not do anything. Totally worthless waste of taxpayer and donation money. The worst ever.

No one says hope Atlanta only helps with the mentally and physically disabled. I was referred to this agency and was told I have to basically have something wrong with me that homelessness doesn’t qualify. But reading these reviews nothing says that and I see veterans complaining that they weren’t helped. I agree with someone of these post it’s a scam or the truth is not being told. I have seen post where mothers with children have been helped due to homelessness and I also know of someone who received help and nothing was physically wrong and they are not a vet. They stated it took over a week but they received the help needed. Ok hope Atlanta what do you all do screen at the window based on appearance or is true you choose to use the funds for whomever you want? Something isn’t right. Especially when your info doesn’t state you only help vets or the disabled.

Helps with housing. They perfere you come in early as a walk in. Though if you have a caseworker to set up apointments. They work with you by apointments as well

The process was smooth as to me getting my name on the list but due to me moving back home to AVOID being on the streets I was removed from their program.

Navigating this organization was very confusing for me, which I was trying to do for someone else, so I can only imagine how hard it would be for someone who truly needs a helping hand to do alone. Im highly disappointed in this organization. I continuously reached out to them for MONTHS to learn more about the services they provide to better help those I see in need and I was ignored over and over again, then I received a rude email back. I have given up and will not recommend this place to others. I dont understand how an organization, who exists to help, does not have a servants heart. Especially when they are receiving federal grant money to help others. I have heard first-hand accounts of how they mistreated potential clients and failed to help. It breaks my heart and hope they open their eyes and ears to those who truly need their help.

I would like to get back home yo my loved ones. Im homeless. Thank God and United WAY for their support!

Over the years I have called so calledHopeAtlanta. The same man has been answering the phones forever with the same response No No No No No. They never have no money. What are yall doing with the funds? I think they spending it on themselves. If you dont never have no money why do you have a job? Why are you going to work daily and never no funds, thats contridict everything. Do they have overseers to regulate what they do with funds? This should not be called Hope

Im not understanding why they have so many bad reviews. I made a appointment and was able to see someone that next week, Ms. Gordon was a great help. I am pregnant and at risk of being homeless and she put me and my husband in a hotel and as long as I do my part as far as classes and my husband getting employed, we will keep the hotel. Thank u hope Atlanta!

Very caring folk about there business 💪 the helped me

With a hell-bent effort on exposing crooked non-profit organizations that I personally had to deal with in metro Atlanta, I almost forgot about this s*** hole. This corrupt 501 C3, along with many others in Atlanta, are holders of the ssvf program Grant designed to assist veterans with first months rent and deposit. After forking over all of my identification in 2015; DD214, two forms of ID, proof of income and a signed letterhead from a VA social worker, I discovered a week later my application was rejected for not receiving the before mentioned identification. Wow! it turns out many vets never received help from this place and other s*** holes throughout Metro Atlanta for the same thing. Looks like they have found a way to cheat the government and its Veterans. Losers!- Disabled American Veteran, Michael L Williams

Thanks hope Atlanta

I came there in June and I was told by the nice gentleman that I needed an appointment but I was given a packet with a list of places and everyone I called didnt have any opening.So I have been trying on my own to find a place but no luck.. Ive been calling and leaving messages no call back. I guess I will have to make a second trip back up there.Hopefully I can get some assistance.

They pretty much suck here & definitely LIE at the airport!

No help waited here for 4 hours. They only spoke to 13 people. Thats complete waste i needed help.

Mr Anthony, the receptionist is very pleasant. My case worker Ms Primus is awesome and a wonderful young woman.

DONT EVEN KNOW WHERE TO START WITH THIS ORGANIZATION

Just riding through checking out all of the sights ATL has for its visitors and residents I love living in Georgia its always something to do and its always great places to go like food shopping church movies sports etc ATL is the place to be #I love it

Amy Gardner and allison poole you are awesome and I thank you for your help and support God bless you

These people helped me when I couldnt help myself. I will forever be grateful.

Reached out to this program to get help while staying in a hotel. Being here only 1 month. The very next day after I reached out to them, I received a call from Child Protection-Not concerning housing but concerning the kids. They are not neglected, they are not mistreated, we are just going through a housing crisis. THEY NEVER ONCE CALLED ME TO SPEAK WITH ME OR ASK QUESTIONS ABOUT MY SITUATION.It makes me not want to reach out to anyone for help. I will never contact them again.

Wonderful organization and they have helped many

If you want in, then, go there around the 6 of every month and make sure youre super early and or funds are gone, trust me I know ...

No help for the sain..just interested in helping people that act crazy.

They have helped me not once but twice . Yes you are going to have toWait but as long as you are compliant and do what you need to do, they willAlways comeThrough. They have been a God send in both of my hardships and I truly thank them!

I am homeless with a 12 year old. I went to them for help to get back home because we have no family here only in midwest.....homeless and I walked there from College park only for them to tell me I would have to come with $380 on the tickets for them to help me. The full price was only 430. So they only pay $50. I may as well try to find someone to help with plane tickets that were only $200 total. Ugh. I hate this place.

I been waiting for someone to help me but they gos and help people thats walking in and I been setting here for 3hr

If you are homeless & want off the streets come to this place at 7am & get the help you need...

No Hope Atlanta. They will knowingly sell you FAKE autographs and then never pick up the phone.

Wow! I have been in there all week! only to be told I have to come back. Im two days from having no place to stay, I have one ride on my card. I not able to work now from cancer my son died. With no more family here Im trying to go back home. That clerk is heartless in her greeting WOW, she thinks every body is the same if I had money or help I would not asked I dont have a phone WOW. I might have to walkLeLani Smith, cheflonismith411@gmail. com

So this is one of them situations where these people have way more stars then they should. For starters I just moved to Atlanta March the 6th. After talking to a couple of locals I found out about this place. Upon calling I found out they had a program for people who just moved to Atlanta. I call and set up an appointment, but it was a month before I could even get in. I called around the middle of march and was scheduled for April 20th, that part was no big deal as I figured they had already helped everyone they were going to help for that month. Well I was told to bring all required documents and if not it would be a while before getting the appointment again. Now the man on the phone made it sound like come the 20th have all my documents and I would get help, NO. Come the 20th I get there just to find out the man that is over the program Mr.Harris isnt even in, why schedule me on the day he isnt in.. but anyways whatever, I fill out all the documents which is a pretty good size stack of papers. So the next day Im wondaring why I never received a call. So I call and the guy gives me Mr.Harris supposedly cell phone number, which I call 3 times and no answer. Finally I call back and Im mad and finally the woman gets him on the phone.. yall this man tells me its going to be 20-25 days before they even send the check to the home owner or wherever you are trying to get into.... why not say that when people first call. So at this point Im livid because not only did he fail to tell me this earlier so I could let the landlord know, but he tells me there is two places I forgot to sign.. now at this point I could cry, why not call me and let me know instead of not saying anything. I have a child and right now its hard trying to keep everything together without a stable place to stay. Well I call and let the landlord know it would take a couple weeks to receive the money and of course he wasnt trying to wait and he already had someone who wanted the house just in case I didnt get it. Well by the grace of God Im walking and I see this team of men working on a house so I stop and ask to speak to the head guy and luckily he was the owner and he actually ends up bringing me back up there to sign the papers and even sends an email with all the required info. Now today is May 5th, I have tried to get in contact with this man since the beginning of this week with not one phone call returned to find out the status of my app. My landlord has even sent this man a follow up email which he hasnt gotten a response to, then when you continue to call everyone acts like theyre mad as if this money is coming directly out of their pockets. Now granted I should of been a bit more prepared but I do start school back soon so wanted to come down to allow myself enough time to get things together before school started back, so I wouldnt have to struggle in school. To be honest this place will make you feel like youre asking for too much, and anyone that is already in a messed up predicament shouldnt have to feel that way. But it is what it is, hopefully soon it gets worked out.

I just signed up yesterday.. And already regretting my decision. Mr. Kenny Anderson appeared to be very nice and helpful in fact to make false accusations on who I am from our first meeting. I have a past present and future as most coming into this particular program. No one deserves to come here to gain NO respect or courtesy. I received a call today from another worker (she) was very rude ratchet and forceful towards me going to a shelter. Wow.. really? look the point of me coming is true indeed to receive assistance but how am i getting around to accomplish anything when HOPE Atlanta does NOT issue marta cards or any transportation aid. However, they want paperwork turned in and document requirements met! At their timely fashion not when you can get it or else you cant receieve help. Bottomline I was prejudge and mistreated for no apparent reason from day one. And furthered into another day... I ignored it the first day as minor misunderstandings or what have you but today was taken way to far about nothing. Mr. Kenny Anderson you should not treat people in the manner that you have with no known reasoing behind your underline motive. Ppl just because your in need does NOT mean you have to allow someone to belittle you down grade or misjudge you off their personal issues.. I went in wanting help and came out to be treated like a criminal of some unknown crime. I DO NOT recommend any human being to go to this program. Your not treated fair or common for any reason.

Gave me good directions

They care for the homeless and theyre gonna find me an apartment on August 15th 2019

They help house the homeless people and give them a since of pride

Worst brought me to Atlanta put me in a hotel help me find housing then told me there was no funding this case worker drives 2018 charger but cant help in any kind of way i really wish they never brought me to Atlanta now im stuck

Mrs turner did not given me any info or help

I called about a housing placement for them the person who answered the phone was a very negative he kept on direct me to a place where you have to be a current client I should not have to change my doctor to get housing from somebody and living room shut down and they will refer you to aid Atlanta which will refer you back to Hope Atlanta do not waste your time with these people these people dont do nothing for you

Hope Atlanta Im trying to contact you. My 5th Attempt, wish me luck.

Veterans should be treated better

I have called and left voicemails as well as emailed them and still havent heard from them. Their name is very fitting for them because I HOPE Atlanta eventually responds to me and lives up to their mission to help people.

What does EPA has to do with the affiliate between them and marta airbquality.

They werent able to help me.

They dont even help women with children and that is really messed up how can you discriminate and not help women with children .

After Reading the Comments Id Rather Live Under A Bridge with My Children.

Very friendly people they help you in any way they can to ensure that you are comfortable and get what you need to go or help you solve your problems within this city I recommend this to anyone thats in trouble or having difficulties in a new city

I really cant saying nothing about this place because i never bealt with them

This program told my husband they could help us with housing that he went to all there class and once he found a house they said it was no funding it was so wrong in so many way how do you call yourself hope Atlanta and you do a family like that

They Never Can Help Me! How Does All These Agencies Have No Resources? A Waste Of Time Going!

Although they could not help me..the staff was very friendly..n was concerned about my situation

They have many services!

Dont do what they say no one wants to help

Help people who need help

Hope is not what you will find here unfortunately.

Itll be alright if i can get a bus ticket out of here

Very friendly and helpful staff

Always willing to help!

Gives help to people with housing issues

Monday

This place should be under investigation!