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Rick Hendrick Toyota Sandy Springs
6475 Roswell Rd, Atlanta, GA 30328, United States
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Rick Hendrick Toyota Sandy Springs

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Na
Review №1

GREAT SALESMAN!! I purchased my first car entirely on my own at 19 years old, my salesman Saint was super helpful and informative. Obviously as a first time buyer I had a lot of questions and concerns, and he addressed and guided me through all of them until I found the perfect car for me. He gave me a variety of options to choose from; from SUVs to sedans until we both agreed on the right fit for me. I went with both of my parents who speak Spanish and Saint was able to communicate all details about the cars, and purchase to them both, which we greatly appreciated. Amazing experience overall, highly recommend this dealership and specifically Saint as a salesperson!

Am
Review №2

Hello, Im so excited to inform you that you have one of the most wonderful personal working for your business. Jordan Sellers is a hard worker. I highly recommend anyone who is looking to purchase a new vehicle to go see him. Jordan Sellers listens to your concerns, wishes, and wants for the type of vehicle that youre looking for. He is one of the most reliable and respectful personnel that you have. I highly recommend Jordan Sellers for any new vehicle.

Al
Review №3

I purchased my first car and by working with Edwin, my experience was amazing! He made sure I got into a vehicle of my choice for the best price. Although prices are currently inflated in this time, they worked with me to get the best deal possible and in the end I was very satisfied. This was a very pleasant experience compared to other dealerships as well. Pierre in finance was amazing to work with and Victoria was also amazing as she helped me set up my new vehicle.

Jo
Review №4

Best Car buying experience I have ever had! Kat was my salesperson and she was wonderful! Very engaged with the entire process start to finish! Everyone knows that buying a car at a dealership can be a very stressful experience, and I was expecting that to be the case. Instead Kat made it a delightfully fun experience! Oh and I love my new car!!!

Sh
Review №5

Fantastic customer service! I work at a hospital and when I got out of work last Friday I had an almost flat tire. I was able to make it home. I called my dealership (not Toyota) and I had to leave a message. My message was returned the next day around noon. In the meantime my husband called the Toyota dealership and was able to talk to Kevin Myler. Kevin was waiting for us with Juan to take care of my car. The tire was fixed on a Friday afternoon and the biggest surprise was that it was at no cost. THANK YOU for your great customer service and for taking care of the healthcare workers that are still dealing with this pandemic on a daily basis. Kevin and Juan were the highlight of my day for sure and were able to shine a positive light into the start of my weekend with their kindness and fast problem solving attitude. Our work force need more employees like you!!!

Zh
Review №6

I took my Camry in yesterday for 20k miles service. The service advisor Alex was super quick and helpful. The crew was fast and got me in and out in less than an hour. They also put my car through the car wash and got it nice and clean. 10/10 will go every time for service.

Is
Review №7

Juan Calderon has been my vehicle service advisor for couple and has been brilliant. Hes courteous and always willing to work with me. He seeks to understand my vehicle needs and my financial restraints to leave me happy as his customer. For this he deserves full marks. 👏

t0
Review №8

This was my 1st time using this location (Sandy Springs), and it was so pleasant. From the time I called to make my service appt, until the time I left... Everyone was down to earth and my agent Nicole has the best customer service ever. She treated me like I was a 10yr customer. I appreciate that because I work in customer service and Im big on it as well...

96
Review №9

This was my first time dealing with services directly with a dealership and it went exactly how I didnt imagine it going in the best way possible. You hear the horror stories of the pricing and the service time of dealerships and their services, but they are definitely worth it. My advisor for the day (and for sure the near future) was Lauren and she went above and beyond with taking care of everything I needed rather than wanted. She had some solid recommendations with specific reasoning and I felt comfortable following those reasonings. Had some minor delays due to mechanical issues, but definitely got everything in working order and kept me updated every step of the way. Definitely an experience, but a good one for the first go round.

Er
Review №10

I recently moved to GA from FL and I’ve been so please to experience an even better service than what I had with my car-dealer in FL. Rob Borre was GREAT!! Awesome personality, great customer service and most importantly I felt like he had my best interest at heart!! I think I’ve found my go to spot for my car! Thank you so much Rob! 🙏🏾

Th
Review №11

My first car in the US and I received the best customer service!!! I will never go to another dealership! Saint Diaz and Paul (the financial PhD guy) made a great team work! Everyone one was very nice all process. Specially bc I had my 2y old son with me, running around and crying. I can’t thanks enough Paul for all his assistance and patience with me. He is definitely the best ever!! I wish can give 10 stars!!

Ri
Review №12

I had a great experience purchasing a vehicle from Rick Hendrick Toyota Sandy Springs. From my initial phone call to check on inventory through the moment I drove away in my new vehicle the service was top notch! Robbie Hall was a pleasure to work with, knowledgeable, personable, and kind. I also had a great experience with Donnie the finance manager. He did a wonderful job explaining everything, he was personable, knowledgeable and thorough. Victoria was super helpful when I took delivery and made sure everything was set up to my liking before driving off into the sunset. I am happy to recommend Rick Hendrick Toyota as an excellent purchasing experience. 😊

Br
Review №13

This dealership is top notch in every way. When I purchased my vehicle, it was the best and easiest buying experience I’ve ever had. Every person I dealt with was knowledgeable, friendly and went above and beyond to make everything smooth and hassle-free.The Service Department is just as exceptional. They are always so attentive, kind, and fast! The professionalism and high standard of service is unlike any car dealership Ive been to. They truly care about their customers.I will never buy or service a car anywhere else because I can actually trust them. Highly recommend!!

Su
Review №14

Daniel is amazing. He has been helping me for years and he is one of the best professionals i have ever worked with. Daniel is so accommodating knowledgeable and truly has the best customer service. Toyota is lucky to have him as part of their service team . I will continue to always purchase toyotas. because i know i can great service with Daniel thank you Daniel.susan wolkin.

Su
Review №15

Convenient to my home. The service client was very friendly and warm, knowledgeable and took the time to show me services/repairs needed and explain them. Forgot to do the car wash included with the service/coupon however :/

Su
Review №16

Thomas Langan was my Client Specialist and I found Thomas to be knowledgeable, friendly, and interested in my wants/needs. Connect with Thomas for a great Toyota experience.

Cl
Review №17

Looked online and then went for a visit. Guadalupe was a great sales person and the whole team worked to get me a great deal on my new Tundra. Drive from Acworth to Sandy Springs and it was worth the trip. Great job Hendricks team. Keep up the great work!

Li
Review №18

Today i visited this place to service my car. Robert Boore assisted me and he is the best i have ever met. Customer service and customer satisfaction is his number one priority. I would recommend him anytime to all my friends. Will definitely come back here soon. I wish if i could give him 10 stars. No delays when dropping my car and when i got back he explained everything thats needed on my car so clearly. Thank you Sir for all you do.

Ro
Review №19

Our sales person Jared Denson did an excellent job guiding us through the process of buying a new car. We knew we wanted a Toyota because of our experience with owning Toyota cars and trucks. I would highly recommend Rick Hendrick Toyota to anyone that is looking to buy a new or used vehicle.

Ni
Review №20

Have been bringing my cars here for years and they’ve always done great work. Daniel was very helpful! Will continue to come back

El
Review №21

Took my husbands car here to get repaired while we were gone on our honeymoon (the car about broke down on the way to the airport). They were very communicative, professional, and quick to address the issue. Extremely satisfied with how thorough their services were in making sure our car was back in working condition. Thanks for helping us out in a pinch!

Jo
Review №22

Time & time again I’m beyond impressed with the quality of service from Rick Hendrick Toyota. Lauren Clifton never fails to one up my last service between her professionalism & attention to detail. Look forward to servicing my 4Runner here for years to come!

Na
Review №23

Kat did a wonderful job helping me find the right vehicle. I would highly recommend you ask for her on your next visit. 🙂

Ja
Review №24

This was my first experience with the service department at Hendrick Toyota and I’m extremely satisfied.I was amazed at the equipment that they have at the garage entrance that evaluates your alignment instantly without touching your car as you drive through the garage entrance. I knew that my car was handling terribly (Atlanta pot holes) but I didn’t realize it was that bad until I saw the evaluation on the computer.Service advisor Kevin was very friendly, spent a lot of time explaining the issues that I thought I was having with my car, and even walked me back to the mechanic to talk directly to him while he was still inspecting my car. The mechanic was thorough and extremely honest with me. I ended up not needing the repairs that I had expected at this appointment, which saved me so much money.I will be returning to this dealer for service on both of my Toyota’s. I’m very satisfied and comfortable with them. My car handles like new again.Big thanks to service Advisor Kevin Myler for getting an appointment so quickly and being so attentive and patient explaining everything to me.

Am
Review №25

Had the pleasure of working with Mr. Garrett black on my second Tacoma with Rick Hendrick Toyota, he gave me a full walk around of the vehicle explaining every key feature in detail and in a comprehensive way all the while giving me real world examples of the features benefits, he kept me updated and informed through the whole process! Garrett has years of experience in sales clearly demonstrated in his extensive product knowledge and care for the customer, Also worth mentioning Mr. Pierre in finance offered me warranties that would line up with my driving habits and carefully explained the benefits. I left feeling completely comfortable and satisfied with my experience and purchase. Rick Hendrick Toyota is 100% transparent in their business practice and the ONLY dealership worth purchasing from, can’t wait to purchase again.

Re
Review №26

Came in without an appointment due to a flat tire and Greg Hawes took care of me! He was so helpful and made sure I received the best possible service! Thanks Greg, you’re amazing!

Ma
Review №27

I had a great experience, everything was easy, everyone was knowledgeable, a big shout out to my salesman Thomas Langan he was very helpful and went the extra mile, Thanks again

Be
Review №28

Jordan knew how to capture my need and gave me the best option to choose from, I showed off his knowledge and his security.I really like the service.

Ri
Review №29

I was in the market for a new truck. I had gone to KBB and did some research on my current vehicle. The first person who contacted me was Thomas Langan from Hendrick Toyota. I told him what I was after and that was the end of our conversation. I went to other dealerships in my area with no luck and a lot of BS. Thomas called me just over a week after our original conversation and told me he had what I was looking for. I drive to see him and he was telling the truth. I would recommend him for anyone looking for a salesman at Hendrick Toyota. The rest of the staff was great who I dealt with and I have my new truck.

Me
Review №30

Kevin Myler was extremely helpful during my first visit at this Toyota. Definitely a great choice if you live in the Atlanta area and need the best place for car/servicing needs!

si
Review №31

I have had two different experiences with Alex Davidovici and both have been nothing but wonderful and pleasant! Such quick service for my car maintenance (under one hour) and amazing customer service! Thanks also to Nick and John also for making my visit today so easy and efficient! So happy to have such great service :)

Ka
Review №32

Best dealership experience ever! I got a new 2021 Camry and I am nothing but pleased. They were so nice and not pushy car salesman. As a young young female I recommend you get your car from here. We were only in there for a total of 2 hours. Great customer service, immaculate building, and a very friendly staff.I will be coming back here for my next Toyota.

Je
Review №33

I was pleasantly surprised by the service experience I had recently. I normally go in and barely get acknowledged or greeted but I came across a new service advisor named Rob Borre that gave me a new lease on life for this service department. He was professional, knowledgeable and even kind of funny in a quirky way. I will definitely send my Toyota driving friends his way to get top notch help. Thanks Rob!

St
Review №34

A dealerships services department is rated by the service you receive, starting with the front office by Daniel Pistillo and the work the technicians like Pat and his team put into your vehicle. I’ve been working with Dan for years, and my Land Cruiser FJ80 1993 is in good hands. What sums up Dan’s work is his excellent customer service; he is always on top of things, very professional, and has earned our trust. Thank you, Dan, for your hard work!

St
Review №35

Just got my new Tacoma. I love it!Thank you to Thomas Langan for all your. Very smooth and professional process from the whole Hendrick team.

Ca
Review №36

I had an appointment for oil change. Got there on time ( bit earlier), they took me in right the way. Right upfront John (I believe that is his name who checked me in since Lauren was out to lunch) that service was going to take longer then anticipated. Was offered a shuttle to/from my home. Very nice customer service all along. All service advisors help each other. Good team work.Just a bit disappointed my car did not get a complimentary car wash before it was given back to me. But so far, I am liking it! Thank you guys 💪🥰

Da
Review №37

Had such a great and easy time looking for a car. Mikal helped me out on what i should buy. Awesome to talk to. Will definitely come back and let my friends know to come to Mikal.

Ka
Review №38

Very fast service. My car was taken in right away. My representative was Alex D and he was so pleasant, fast and helpful.He got my car in and out very fast!Give Alex D a raise!As I am an older woman it was so nice to be treated with respect, not with condescending attitude.

Ji
Review №39

I just finalized my purchase of a BMW 440I from Hendricks Toyota. My salesman Blake Lewis was exceptional. He was knowledgeable about the car and did and excellent job in demonstrating its features. He made my buying experience pleasurable and EASY!! I was greeted by several associated as I walked up the the door and all of the staff were friendly and accommodating during my visit at the dealership. Many thanks for making the purchase easy and smooth. Thanks again Blake for your assistance! You are a real professional!

JD
Review №40

Just had a great experience Rick Hendrick Toyota. While waiting for my car to get serviced, an urgent situation came up that required me to get home. My service advisor, Greg, immediately got on the phone and arranged transportation for me. Well done!

Su
Review №41

Great service. Rob Boorre was extremely helpful and had the patience to hear the issue with my car. He helped take care of the reported issue. I would love to come back to Rick Hendrick for my service needs especially due to Rob :)

Br
Review №42

My husband and I worked with Kat Lynch when we purchased our Lexus. She was amazing! She took her time with us and made sure all of our questions and concerns were answered. If you’re in the area looking for a car and the best experience please ask for Kat!

Ta
Review №43

This place is amazing! We are a Toyota family and will not go anywhere else for service!We first went here for service with Kevin Myler who makes sure our cars are well taken care of and listened to everything we were concerned about. He is amazing and goes above and beyond for us every time!When it was time to trade in for a new Toyota, Thomas down in sales was so helpful and patient while we figured out what car was right for our family!I highly recommend this Toyota location for all your needs.

Co
Review №44

Mikal was my salesperson. He was GREAT! Very friendly, very personable, realistic, and forthright. I highly recommend.

Le
Review №45

I went in for my 10,000 mile routine check up (included with warranty) and fuel pump recall and the whole experience was smooth and straightforward. The man that checked us in and out was very nice and personable. Everyone was professional and efficient.

As
Review №46

This was an amazing experience! Kevin Myler helped me through the entire process of detailing my car and replacing the fuel pump in my car due to a recall. I cannot recommend this dealership more, they are incredibly friendly, have a great sense of humor, and informative!

Co
Review №47

Wonderful experience. Lauren Clifton is a saint and made this whole process the best. First real service for my Corolla and gotta say it was exactly the way they said about this vehicle. Easy to maintain and long lasting. Recommend this place 💯!

Fa
Review №48

Had a puncture tire and was in a hurry. They got it fixed within 1/2 hour. Alex was a great help. Always look for him when you go to the Sandy Springs Toyota.

Ma
Review №49

Daniel is the best! When I took my older car in for service, he did a thorough inspection and ensured that my car troubles were looked into and addressed. I now have peace of mind driving my car and will be going back to Daniel for future services.

Ma
Review №50

The entire team is very professional and efficient Amazing customer service. Thank you very much to Robert Borre for making our visit yesterday so smooth, you saved our day!

Jo
Review №51

I came in on a Saturday morning for a recall on my 4Runner. The technician that worked on it did not do their job properly which resulted in me having to bring the car back on Monday morning. However, my advisor, Alex Davidovici, was excellent throughout the entire process, and even greeted me by my name when I first arrived on Saturday. He ensured me that everything would be taken care of and even had the car delivered back to my home. Besides the initial recall work, everything was great and I will continue to choose this location for all of my Toyota maintenance work.

Ro
Review №52

Alex Is perfect person and so professional.All the time doing the things so fast and helping out a lot he’s such a blessing person I would like to recommend to everybody go to see the Alex. definitely you will be happy.

Al
Review №53

Quick service, easy to make an appointment online (they’ve updated the site recently, for the better), and Alex was a super friendly and helpful advisor.

Je
Review №54

I had a great experience, everything was easy, everyone was knowledgeable, a big shout out to my salesman Saint Diaz he was very helpful and went the extra mile, Thanks again

De
Review №55

I am very satisfied with my purchase of a new Tundra. I had been searching the metro area and no one had what I was searching for. I took a chance and stopped by this dealership after viewing one they had online. The truck was actually there and looked better in person. The purchasing process was easy and not an all day event. The dealership was also kind enough to deliver the truck to my home.

Na
Review №56

Had an oil change today and it went smoothly thanks to Lauren Clifton. I also came in for a safety recall, but there were no loaner vehicles available (my fault for not checking ahead). However, Lauren was able to get the part ordered, and next day delivery! she also got me a next day appointment to get the repair complete. Thank you Lauren!!

Ga
Review №57

GO SEE JUAN CALDERON!!Phenomenal service every single time! I always come back to him, and if he is not there i wait till he is scheduled!

Da
Review №58

Kevin Myler provides outstanding Hendrick Toyota customer service for my Highlander. He is easy to reach by telephone or using website scheduling. He clearly answers all questions and meets all commitments that he makes in providing service to my Highlander. He is one of the most professional service representatives that I have known. I would highly recommend Kevin to any Toyota owner.

Ka
Review №59

Great service. Juan Calderon always goes above and beyond, specifically this last visit. I am not going there unless he is available.

Kc
Review №60

Daniel did a great job as always with my maintenance, and had me done and out of the dealership in a timely fashion. Thanks Daniel!

Je
Review №61

This was my first time to this dealership and Daniel Pistillo helped make sure I got the best service while I was here! I’ll definitely be returning while I’m in the area!

Lu
Review №62

Even though I arrived late to my appointment (and no one mentioned or made me feel badly about it!) Alex gave me prompt attention and technicians completed the scheduled service in under an hour. Alex was personable and knowledgeable, answering my questions professionally. Thank you!

Ro
Review №63

Excellent customer service, Jordan Sellers was very sweet and thanks to him I was able to make the best choice

Mi
Review №64

I had the best experience! Robbie attended me his customer service is immaculate! I highly recommend him. He is very attentive and he listened to me.

Au
Review №65

Nicole is the best! Reliable, trustworthy, helpful, and just fun to be around! Its always great to come the dealership to see her because she always has my best interest at heart. Thank you!

Sa
Review №66

We walked into Hendricks Toyota and from the start we were met by kind and helpful staff. From there, we spent the next several hours with Kat Lynch as she patiently and thoroughly answered our many questions and walked us through the process. After that, Steve, Bryan Garcia, and Q made every second of the anxiety-inducing process of buying a new car a smooth and stress-free process, with such transparency. It felt like they were supporting and making our dreams possible. Every single person we interacted with today was incredible and kind and made the whole experience truly awesome! We love our new Toyota Tacoma!

Ro
Review №67

Jordan was the best, he knew how to convince me, excellent service, I congratulate you for having a great employee like Jordan

Ve
Review №68

Unfortunately, I will not be back. The system that this Toyota store uses is outdated. I went to get a sensor fixed and paperwork was put in front of me to sign and didnt let me know on the last page that my left tire was in red that the tread depth was low. The sales rep kept calling me Victoria. That is not my name and then he stated he gave me all these discounts...there were no discounts on the bill. That is the second time that happened to me at this location. My work number has never been updated although I have given them my cell number. That work number is from 15 years ago. Unreal.

Li
Review №69

I’ve been with Rick Hendricks for over 10 years. I love their service shop. I get the absolute best customer service and care there.Daniel Pistillo is my go to guy. I can always count on his smile and great personality. He takes care of his customers and gives me all options before I hit the waiting area.Hendricks has some truly great employees in service department.Thank you Daniel!

Pa
Review №70

Wow. Where do I begin? Lauren Clifton was hands hands down the most professional and friendly service advisor I have ever dealt with. She went above and beyond my expectations to ensure I was satisfied with the service performed. I will becoming back! I haven’t been this happy since I got my boat back!!! Bravo, Lauren. Bravo!

Je
Review №71

Robbie Hall was so great to work with and helped me find the best car fitting to what I was looking for. I couldn’t have asked for a better salesman!! Pierre was also so great to work with when going through the finances and through the signing process. Both very knowledgeable and awesome people!

He
Review №72

I had a super great experience at Rick Hendrick Toyota! Garrett Black helped me pick out the perfect vehicle! Garrett was knowledgeable and friendly! I strongly recommend.

Ma
Review №73

My first time coming here and Daniel Pistillo did an amazing job. Time efficient and amazing customer service. The fastest I’ve gotten my car serviced. Definitely an amazing experience and will be coming back.

Ja
Review №74

GREAT SERVICE ADVISOR!!! Gregory Hawes great customer service skills and fast. I plan to bring my car here to have it serviced from now on.GREAT SERVICE ADVISOR!!! John Green great customer service skills. He helped me with getting some touch up paint that I have been looking for and showed me how to use it and touched up a couple of spots for me.GREAT SERVICE ADVISOR!!! Nicole Delaigle great customer service skills. She helped me with my tire selection and informed me of a October special on the tires I plan to order from her.

Gr
Review №75

Lauren was a great service rep! She was fast, communicative, got me set up with everything I needed AND was able to address a problem thats existed for a while. Her timeline for repair was on point and most importantly, she did it all with a smile. In fact, the whole team seemed to be in great spirits which brightened my day! I will definitely return and request Lauren.

Sh
Review №76

Thank you, Kevin for the wonderful experience. Kevin went above and beyond to show me how to remove and add my phone to the blue tooth as well as reset my dashboard system. He was kind and personable.

RD
Review №77

My first car buy in this dealership and had wonderful experience. Everyone is friendly in this dealership and make sure you are taken care. With low stock on new vehicles at this time and prices going up theres hadly any incentive from any dealership. Yet Jared and Jason made sure our expectations are met and took a step to negotiate the price. Overall satisfied with the purchase and with this dealership. Highly recommended!

B
Review №78

There’s a reason I will drive an hour + both ways from Gwinnett county to the Sandy Springs location. John Green, Lauren Clifton and Kenny ? in the service department are the best. My oil change/ recall part replacement was projected to take over 3 hours. Rather than waiting and having to drive back up the following day for the replacement part to come in, John quickly tracked down a loaner car for me to take home and had my car ready by the weekend. Always exceptional service!

Gi
Review №79

Today I had my first car issue but Alex Davioich in the service department made sure that everything would be taken care of. He asked the right questions, was attentive to my concerns and had patience with my limited knowledge. He promptly offered to do a quick service check and cleaning (bonus!). Im sure the whole staff exemplifies these qualities but I would make sure to ask for him if you find yourself with a car problem. Thanks again for everything.

Fu
Review №80

Great experience during throughout buying process. Also amazing maintenance service. I always find help almost immediately. I would highly recommend them for great buying experience.

De
Review №81

Rob Borre was an excellent service advisor. He made me laugh the entire time I was at the dealership, but was truly professional. I will definitely return to see Rob for all my service needs!

Am
Review №82

Lauren c and the team at Toyota were great! They took care of me with excellent service and even washed my car for free! I will definitely return here for my car servicing!

An
Review №83

The service department is always extremely friendly and helpful. They are always looking out for my best interest, helping me understand options, and then explaining warranty coverage which I find confusing on my own. Jerry is the service manager and I always appreciate his help.

Go
Review №84

The service team is excellent! Staff member Kevin helped me understand all the car repair vernacular that am I not privy to. Highly recommend

De
Review №85

Donald Pistillo is the best, he always is top notch with his suggestions like noticing that I still had the original wiper blades and the car is now 3 years old. I always feel confidant with him having my car serviced.

El
Review №86

I didnt have an appointment, but the staff was still very professional. I needed an oil change and a tire rotation and they took care of me in a flash. They even washed my car at my request. I drive from Decatur to get the great service Rick Hendricks always gives me. Thank you!! Now, if you guys would start selling the small pick up trucks, Id buy one from you, but I hear you all will not be joining Ford and Chevy in this endeavor. I love my Scion IQ, but I have always wanted that small two seater pick up truck since I was 20 years old.

Bl
Review №87

Great place and the service is fantastic. I was a drive up with no appointment as I was traveling and wanted to get service done. Robert Borre made sure I felt welcomed and kept me up to date with the progress of my vehicle. I appreciate the teams work.

Ra
Review №88

The folks at Hendrick provided a great customer experience and delivered on locating a heavily sought after vehicle at the desired pricing when other dealership could. Randy Mink

we
Review №89

Robert Borre was excellent in my oil change service getting me in and out

Yo
Review №90

I had my car serviced (engine filter, oil change, and cabin filter replacement) done with Greg! Process was super smooth and Greg is super helpful and provides a very comprehensive service. The best! Thank you!

Ig
Review №91

Had a ton of warranty work done on my Tacoma. While it took longer than I had expected due to parts availability, Dan and the rest of the crew did a great job of providing me with a loaner vehicle and communicating with me throughout the time my truck was there. Shop is very professionally kept and it’s clear the employees there care about taking care of the customers vehicle.

Br
Review №92

After a bad experience at Cobb Toyota, I’m glad we wound up here! Everyone we interacted with and that helped us was very friendly and efficient. Kat helped with test driving and explaining the details of the vehicle, she is amazing! The process of purchasing was lengthy but not at all their fault as I was also trading in my previous vehicle toward the purchase. Everyone made the process easy and enjoyable. 10/10 recommend Rick Hendricks Toyota of Sandy Springs.

Ne
Review №93

Don and Greg really did an awesome job. They had me in and out within an hour less than an hour so I made it to work on time!!!!!! Love this place people are truly friendly.

Su
Review №94

I recently had a wonderful experience with Rick Hendrick Toyota. I was looking for a specific car. They went out of their way to locate it for me, and worked with me in my time frame. One of the best car-buying experiences I have ever had. I worked with KeOndra and Blake. I cant say enough nice things about both of them! The management seemed pretty nice too.

Na
Review №95

Alex was most attentive. He informed me of a fuel pump recall when I brought my Highlander in for a routine oil change. He then called me when the part was ordered, called me when the part came in and then had the car ready sooner than estimated. He worked to keep me informed and ensure I was satisfied. I couldn’t have asked for better service.

Ka
Review №96

Got a very nice automobile from this dealership. The staff that sign you in and follow up were very nice. The process started with Grant and 4 hours later continued with a very nice gentleman from Eufala, AL. But the process was very tiring and by the time I met with the Finance guy, I was exhausted and when it was time to get the car I didn’t know if I was alertEnough to drive home.I like the car and Grant did call back to see if Ihad any questions and has been helpful answering my questions. I couldn’t give a higher rating because of the time I spent at the dealership.

Ke
Review №97

I brought my vehicle in for service because the head unit went out. The screen was blank with no radio no other controls displayed. I was greeted by Mr. John Green who was very pleasant and very professional. He got me checked in very rapidly and had my vehicle checked shortly thereafter to diagnose the problem. My vehicle was repaired fairly quickly once the needed part came in. This was my first visit to this dealership and I was very impressed all the way around and especially with the customer service. John went way above and beyond in keeping me informed and helping me to get my vehicle repaired at a minimum cost to my absolute satisfaction. I highly recommend this dealership and I will definitely return for all future sale and service needs.

Am
Review №98

Rob Borre is the most amazing adviser that I have ever worked at Toyota service. He was knowledgeable and got the right diagnosis done for the issues. Perfect and best service ever received at Rick Hendricks Toyota

J
Review №99

As always Daniel is a JOY to deal with. He got me in and out in a jiffy. Professional, knowledgeable and always on top of his game. Glad to have him at Hendricks as my service provider!

We
Review №100

By far the best Toyota dealership for repairs in the metro area. John Green was super knowledgeable about our old 3rd Gen 4Runner, helped me choose the right repairs in the short term and plan long term improvements as well. Highly recommend this shop!!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:6475 Roswell Rd, Atlanta, GA 30328, United States
  • Site:https://rickhendricktoyotasandysprings.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 404-476-3921
Categories
  • Auto repair shop
  • Auto body shop
  • Auto broker
  • Auto parts store
  • Toyota dealer
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:7am–7pm
  • Friday:12–6pm
  • Saturday:7am–8pm
  • Sunday:7am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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