user
Bimmer-Benz Auto Services
4787 Clark Howell Hwy #10, Atlanta, GA 30349, United States
Appearance
Bimmer-Benz Auto Services

Comments
Ja
Review №1

I am sooo happy my husband found this place. Father and son ownership. My first experience here was very professional. Services were completed quickly. They were informative on what my SUV needed and is much more cost efficient than the Mercedes-Benz dealership for service. They also have all the equipment and computers that MB uses. They have earned my business so far. I love consistently good service. I hope that they stay this way. I will recommend anyone who has a MB to check them out.

We
Review №2

Derrick and his staff are heaven sent! If you drive a BMW or Mercedez Benz, you need to visit Bimmer Benz with your car care needs! These people do good, quality work and save you so much money! Ive been taking my cars to Bimmer Benz for over 10 years!

As
Review №3

I took my vehicle here based on the reviews. I was not disappointed! They were professional, informative, and reasonable.

By
Review №4

Super great guy been with him for over 20 years now. He will fix you up and get you on your way.

Je
Review №5

I’ve known the owner over 20 plus years! I’ve been taking my car to him for years. He’s very honest and will not try to knock you upside the head with repairs. I call him take any new vehicle’s I’ve purchased to be checked out before buying. I’ve never been leader steered the wrong way! I absolutely refer all my friends and family to his business and have never gotten a complaint! Very reliable, trustworthy and excellent mechanic work!

Ke
Review №6

I can honestly say that Derrick the owner of this shop is the most trust-worthy mechanic I have ever dealt with. They have saved me a TON on my Mercedes Benz maintenance cost over the years. I refer people here all the time. They genuinely care about your automobile and will save you a ton of money compared to the dealership.

ja
Review №7

Great staff. They know what they are doing. I got my car back a day earlier than suggested. Im coming back without a doubt.

If
Review №8

This is my go to location for servicing my Mercedes CLA250, after constantly being ripped off from the Mercedes dealership and dealing with their long wait time. They provide great and fast service, everyone is friendly and they use all Mercedes parts, oils and fluids etc! So happy to have found them, and be able to support this black business.

Ch
Review №9

I went to Bimmer-Benz Auto Services for the first time 2 months ago and received great service. I had to replace the head gasket and seal in a 2011 328i BMW. The next day the line from the coolant tank burst. I took it back to Bimmer Benz Auto services and they fixed it for no charge.Great service and even better people!Charles

Jo
Review №10

They found an extended warranty I had on my vehicle I just brought it back from the dealership and the dealership said nothing about my warranty

Sy
Review №11

DERRICK has been taking care of my car for over 5 years. He us honest and fair. He has saved me a lot of money that the dealership would love to have.

st
Review №12

I take my 2015 BMW 528I here. They are reasonable and very knowledgable about BMW hands down!!!!The owner has help me out by saving TONS OF DOLLARS!!!

sh
Review №13

I also had an appointment today June 4th at 8:30 am. I called on Monday to ask if I could have my car towed to the shop before they closed. The receptionist said that I did not have an appointment for June 4th. I had to remind her of our conversation. My car was towed on Tuesday it arrived at 8:30 am for my scheduled appointment time. I called at 1pm to find out if they found what was going on with my car. The receptionist said that they have not looked at it yet. I called at 3pm the receptionist got mad and said that she will call me when they get around to checking on my car. I told her that I have been a customer for several years and have never had to wait an entire day for my car to be checked.UPDATE: I went in to pick up my car and the receptionist and I had a conversation regarding the incident above and customer service. She apologized and now I can give a five star review. The owner and Mechanics are amazing.

Ap
Review №14

Amazing service every time I come. From the reception area to the mechanics the service that I get is stellar.

mi
Review №15

Great customer service my car broke down on the freeway on Sunday on my way to Disney World and I got my Mercedes towed to there shop after hours and left the keys when they opened up the next day they called me and fixed it up in a couple days and charged me over the phone so i would not have to lose a day at the park and I picked it up Saturday when they where closed they left the key, the parts and the receipt in the back! and the car has been running great ever since!

Mi
Review №16

I was actually referred to these by a family friend. They immediately eroded my trust took several times just to get in contact with someone. By that time I was more than ready to just get rid of mt beamer. Do urslf a favor dont even struggle with a BMW.....broke mans wagon.

Ri
Review №17

Unfortunately I have to be a first to say I was disappointed. I found this BOB on social media and decided to drive an hour to my scheduled appointment that I made over the phone on May 15th. When I arrived the receptionist stated that she had no appointment scheduled for me. Long story short this trip was a 2 hour round trip and a huge waste of my time. No apology no offer to reschedule just a blank stare. This happened today May 20th at 11:15am. You gotta do better than this Bimmer. A very disappointed almost lifetime customer.

Pa
Review №18

Took care of my wife car for oil change. Very reputable.

An
Review №19

I had to take my car in November 9, 2016, to have the spark plugs and direct ignition coil replaced. I was able to get in without an appointment. This is my new auto repair shop. Thank you Derrick and Victoria for providing such great customer service.

Mi
Review №20

Owner Derrick gives personal attention.

Ch
Review №21

Excellent service. This is the only place I take my car for service and engine repair.

Le
Review №22

If you own BMW or a Benz this is the shop right here excellent service and I mean awesome went above expectations I want to thank you guys at Bimmer Benz for looking out for me and taking care of my car you guys are great deserve 10 stars

Ti
Review №23

Staff friendly but they randomly throw bogus prices before checking out your car first. I try supporting black owned businesses ! Never again!

Cy
Review №24

I guess their ok. I took someone to pick up their car. He has no complaints

An
Review №25

I am absolutely thankful for this staff! From the receptionist Tina and everyone! They went way beyond my expectations with my service of replacing my PDC Sensor and my fog light. They even put popped my bumper back in place. This will be my permanent service place for my BMW X5 35I

Ro
Review №26

Great service. Much better pricing than Mercedes dealers.

BI
Review №27

Hands down the best BMW/MERCEDES service in the metro atlanta area service you can trust courteous technicians & staff in house comfort plenty seating and a light refreshment area you wont go wrong heresometimes i fealt haggled at the dealer but not anymore recommendations to manufactures specs great family business

Pa
Review №28

Ive been here a few times and always good customer service. I will always support African Americans owned businesses.

Me
Review №29

Qualified and Certified!Thanks Bimmer-Benz

St
Review №30

Best BMW/Mercedes techs in the business.

Ma
Review №31

Great service! Professional staff!!

er
Review №32

I love, and trust the Team at Bimmer Benz!!

MA
Review №33

Bad first impressions

Information
12 Photos
33 Comments
4.5 Rating
  • Address:4787 Clark Howell Hwy #10, Atlanta, GA 30349, United States
  • Phone:+1 404-209-0864
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations