Wow, so many amazing things to say about this location! My most recent visit, I was accompanied by an associate, Tiffany, who was an absolute delight. She was able to give us the exact information and services we inquired about, and far beyond! She had amazing customer service skills, and was very knowledgeable about all the merchandise. A returning customer for sure!As both working class people, I can only hope she is being properly compensated for her amazing professionalism- which has made me not only a returning customer, but one to highly recommend their services!

My experience working with Osborne Jewelers Athens was first class. I called them from Nashville and worked with Tiffany over the phone to find exactly what I was looking for. Her professionalism and commitment to ensuring I got exactly what I wanted was second to none. Thank you for making this special purchase so easy!

My family has been using Osborns for years, they are always friendly and helpful!! We just went there this weekend and worked with Sarah, she was so sweet asked about my grandmother. Sarah helped us pick a beautiful setting for my Diamond that’s a perfect price!! They are also sizing another ring for me. We trust them to do us right every time! I’m excited to finally have the wedding set my husband wanted to give me when we first married. We just couldn’t afford to have it set, we married very young and have grown up together in our marriage. 💖 It was another awesome milestone moment to everything we have accomplished. Thank you Sarah for being a part of it and helping us out!! I would give ten stars if I could!

These guys are AWESOME!! My wife has 2 rings that were damaged. In 2018 we spoke with Amy (who doesn’t work their anymore) and she quoted me a price to repair both rings. I walked in there today (May 22, 2021) and spoke with a Osborne’s rep. (I can’t remember her name SORRY 😢) and she honored the price that I was quoted almost 3 years ago. I couldn’t believe it! I’ve had jewelry repaired there before in the past, and the service only gets better each and every visit. These guys are fantastic and extremely professional. I’m a customer for life! Thanks again Osborne’s.

Best customer service! Tiffany helped me find what I wanted for a reasonable price! I ended up buying a gold necklace that I love! I’m definitely going back! Go check them out! Ask for Tiffany P.

Osborne’s is our go-to jewelry store. They worked with me to custom design and create a beautiful ring which I adore! They also offer a variety of traditional and on-trend jewelry. I just purchased a pair of earrings today that are perfect for work and while there, I added a fun pair to my birthday wishlist. My husband will appreciate the guidance! Everyone who works at Osbourne’s is friendly and professional. We always ask for Sara because we’ve enjoyed working with her for years.

My husband and I love to support our local businesses and Osborne’s in Athens is one of them. We’ve purchased several pieces from them and they are without a doubt the best around. The quality of their jewelry is amazing, the selection is better than the rest, but the customer service is far superior to any other store we’ve purchased from! They know us by name even if it’s been months since we’ve visited them. Sarah has been our go to gal for a couple years now and is extremely knowledgeable about the designers. She’s always willing to help us find exactly what we’re looking for or tells us how we can get what we’re looking for made! We’ll be customers for life and highly recommend you visit them for all your jewelry needs! ⭐️⭐️⭐️⭐️⭐️

It is an absolute joy working with Tiffany Pugh . I have never met someone who is such a natural at client care. She goes above and beyond to understand each person‘s individual needs, and works tirelessly to make sure you get just what you want. There is NO ONE else I would go to with my jewelry hopes and dreams.

I always have a great experience when I go to Osborne’s. The staff is always so welcoming. Thank you again Tiffany for helping me the other day. It’s always a pleasure seeing you and catching up. My rings are still sparkling. Please see them for all of your jewelry needs!

Tiffany P. Is amazing, personal and professional. She found me a perfect gift for my friend as her Maid of Honor. A most beautiful work of art that will now be passed down as a Family heirloom.

This is always my go to jewelry store! We have been loyal customers for years because of how beautiful their pieces are, and how fantastic their customer service is. Every single person that I’ve worked with there has always been so patient and kind and so helpful! Would recommend 10/10!

Absolutely top of the line jewelry producers with the highest quality products and the most kind, caring and knowledgeable staff. I wouldn’t even consider any other jewelry store. I drive 30 miles regularly just to visit and check out all the new designs!! They make you feel like family and you wouldn’t purchase anything less than the best for your family!! They have great prices and will work with you on financing as well. 😀

I will never go anywhere else for jewelry! Talk about excellent customer service! Tiffany made my experience unforgettable! She made me feel so comfortable and at ease! The environment is so warming! I’ll never go anywhere else!!!

The people at Osbornes do an amazing job at making sure their customers are taken care of from the moment you walk in the door. Tiffany and her staff are incredible and very knowledgeable and attentive to your needs as a customer. That is the only place I go for my jewelry needs, because they make you feel like you are family.

Great experience working with Tiffany at this store! She has been so helpful (and patient) with my indecisiveness in finding the perfect everyday-wear ring. She has even gone above the call of duty and texted me photos of rings I may want to come look at as inventory changes! Customer service and selection is amazing here!

Friendly and very helpful associates! Quality jewelry at great prices! I will definitely be shopping Osborne’s Jewelers in Athens for all my future wants and needs!

Osborne’s Jewelers is the store I use for all my jewelry needs. I always ask for Sarah Poole - she is so very knowledgable in all the store offers. I recently trusted Osborne’s to change my heirloom diamond cluster ring into a beautiful necklace. I could not be more pleased. Thank you Osborne’s and Sarah!!

Great experience at Osborne’s in Athens. Tiffany helped me pick out and decide on a promise ring for my coming anniversary. Everyone there was extremely friendly and helpful. Even added the things I’d like for the future to a wishlist for me. Thank you Osborne’s and thank you Tiffany!

Super nice staff! Did a last minute monogramming for me for a Father’s Day gift and I couldn’t be happier with how it turned out. Would definitely use them again!

Osborne’s in Athens offered as welcoming an experience for this ignorant jewelry purchaser as possible. One associate, Shannon, returned an online information request late in the evening and was patient with my questions until we’ll after 9:00pm. The associate (Tiffany) that greeted me when I arrived the next day knew who I was and what I was looking for, and made the experience pretty seamless. Even listened to some context clues and gift wrapped the purchase in a color I had suggested the recipient of the gift favored. Very much appreciate the service I received. Thank you.

The quality of Aaron’s customer service is top-tier. He spent time with me listening to what I wanted and answering questions and helping me get my perfect piece for a great price. I will never use another jeweler again.

Sarah was an absolute pleasure to work with.The store is very friendly and welcoming.Their jewelry is high quality and they are alway willing to work with you to stay within your budget.What a great staff and store!

Thank you to Osbornes Jewelers and Tiffany Pugh in Athens, Al. Tiffany helped me find the perfect wedding band after mine broke. (I should have purchased it there first...LOL) I told Tiffany what I was looking for and she went straight to the perfect band. Such a easy and professional experience!!

They were incredible to work with on this custom piece! It took a little longer than expected to get it done but it was so worth the wait!! It is absolutely stunning! Thank you Osbornes for helping make this so perfect!

Osborne’s Jewelers of Athens will always hold a very special place in my heart. My husband bought my engagement ring there, a gift for our wedding day, and a beautiful necklace. Shannon has helped him through every step of the way. We can not begin to thank her and Osborne’s enough for always being there.

Every time I visit Osborne’s in Athens, I am treated so warmly. Sarah is kind and thoughtful and treats you like family. This store is a gem in Athens, you must visit them!

Tiffany is fantastic!! So sweet and so helpful. I have definitely found my new jewelry store!

100% would recommend buying from here. All staff members are very helpful and will take time to teach you anything and everything they can when it comes to jewelry.

Everyone is so friendly and helpful!! I love how they always clean my rings when I’m there too. Osbourne’s is the only place I’ll shop for jewelry.

Very knowledgeable staff that makes shopping a pleasure - they will make sure you’re very happy with your purchase - ask for Andie

I love Osborne’s Jewelers! Great customer service and a beautiful selection of jewelry! The staff is very friendly and kind! I will always use Osborne’s as my jeweler!

Great place and great people! Thank you to Tiffany Pugh for being our go to with any of our jewelry needs, Tiffany is amazing!

Always a wonderful experience! Sarah is very knowledgeable and helpful. Love the monthly specials also!

I have been buying jewelry from Osbornes for years. From my first visit I felt the difference of experience and warmth in the store. Ive been to other stores and each time I go elsewhere I remember why I go back to Osbornes. The people make the difference, but lets not forget why we came...the beautiful jewelry pieces.

Tiffany was fantastic. She was super courteous and helped me pick out the perfect gift!

I went to this very gorgeous store to buy my beautiful fiance an engagement ring and received the most professional service. Loved the experience. There was NO pressure and the extremely knowledgeable employee was spot on when I told her what I was looking for. The prices are the best around. We did shop at the other local jewelers. We will definitely be back for our next jewelry shopping upgrades. Thanks so much!!!!

Always friendly, helpful, and professional when I go in there. Has a great selection to choose from. Have had things engraved there as well. They do a great job.

All of the staff at Osborne’s in Athens are always so very helpful!! Sarah Poole knows what I like and is always on the lookout for something special for me.

Great place! The people are very helpful and friendly!

I took my husbands cross that is on a chain that he got from his late grandfather and has tremendous centimental value, to be fixed if it could be. Neither of us thought the chain would be able to be fixed because of the damage, but we wanted to try. From the moment we walked in the door, Tiffany treated us and our jewelry with respect and care. She got the chain and fixed and ready the next day. Weve used Osbornes for years, and never had anything but good things to say.

Service is very personal and unhurried. Staff definitely know their jewelry and their customers.

The staff is awesome and so helpful!

Great customer service! Always willing to go the extra mile.

Such a 5-star shopping experience with Tiffany & her team! Everyone is friendly, knowledgeable, and eager to help. We are repeat customers! If you are shopping for engagement, gifts, or just want to find a little happy, this is the place—all price ranges, & they will customize anything you need.

Had a great visit,frendly

Wonderful staff and we were able to get the perfect wedding band for myself and my fiance within our price range. Low pressure sales made for an enjoyable and comfortable visit. We will be returning here for any jewelry in the future.

Very professional, great service!

Place is great. People are very nice and helpful also great selection that you cant beat. Would recommend to anyone.

Talk about outstanding customer service and great atmosphere! This is the place to go! Tiffany made me feel so welcome from the moment I walked in the door! She was so friendly and helpful for the duration of my time looking at several different engagement rings. Thank you, Tiffany for providing me with an unforgettable experience!

Always a welcoming staff that aims to please! Am always satisfied with my purchases. Highly recommend Osbornes Jewelers. Top quality jewelry at a reasonable price. They have also previously done repairs on our jewelry. Professional, Pleasant, and Respectful.

I went in to buy an engagement ring with a challenging budget. The service was amazing and the level of care was unbelievable. Aaron helped me design a beautiful custom ring within my budget that my soon to be fiance will absolutely love.

Easily the best store in North Alabama for jewelry! They always treat you right.

I consider the staff at Osborne’s like family. As soon as you enter the store, everyone makes you feel right at home. Aaron and Tiffany are fabulous designers and every piece comes out gorgeous. I would never shop anywhere else. Thank you.

Tiffany is wonderful. I have had to take my ring in on 3 different occasions and she has really been on top of it to get it back to me in great condition. Now 1 week away from getting married and she has really came through for us. I still have to take it back for her to twick it a little to make it prefect but I know she will make sure I am totally satisfied with my ring. She really goes above and beyond. Thank you Tiffany.

Great service and a great staff. They will go the extra mile to make sure you are happy and satisfied with your visit. They stand behind their product and are always ready to help and with a smile.

Everyone is so genuinely sweet, kind and helpful. I love shopping here! The best gifts and pieces and jewelry at great prices! LOVE!

Aaron and staff at Osbornes Jewelers in Athens, Alabama are the absolute best of the best. The expertise, communication, and time invested in making such a quality piece of custom jewelry for my wife is second to none!!!! Almost seven years ago I purchased her engagement ring from them, and was more than happy to seek their assistance in creating such a personal, exquisite ring for our anniversary!

The staff is wonderfully efficient. Not only do they have exquisite taste, they know my wifes tastes and likes. Even when Im on the other side of the planet, I have no doubt that the perfect gift will be delivered at the precise time.

Osbornes Jewelers is the absolute best jewelry store in North Alabama. The people are so nice, helpful, and knowledgeable. They really listen to what you want and say. The quality of their items are amazing! I would not go anywhere else for anything.

Ive always loved this place. Fast service and friendly staff. The people there are ready to help. I recommend this place and wouldnt go anywhere else.

Twenty five years ago my wife and I trusted Osbornes Jewelers to create her engagement ring for our special day. Celebrating our 25th wedding anniversary, we wanted something special. Thanks to Aaron and the team at Osborne, we choose a very unique diamond setting to redesign the old wedding ring and with Aarons creativity, the finish product was absolutely stunning. Osbornes made this special anniversary just as memorable as our wedding day. Larry Hill

Fantastic service as always. They learn what your tastes are and work with you to find pieces that youll love in whatever price range youre looking in. No pressure tactics, just enjoyable service.

Visited the new store. What a beautiful place! Experienced great customer service as always from Aaron. Ended up purchasing a stylish Citizen watch. Highly recommended Osborne Jewelers.

The staff at Osbornes is second to none. Tiffany and her staff always go above and beyond to assist in any need that I have. The selection of jewelry and others items is outstanding as well. I would highly recommend this business to anyone looking for jewelry needs.

We have been loyal Osborne’s customers for about twenty years. I have never left Osbornes to “go anywhere else to make my purchases” and to me that says a lot for any shop that they can supply all my needs. Their wide selection of unique quality items, comparable pricing, and exceptional, friendly, eager, caring staff ready to assist each and every customer will have you returning time after time for all your jewelry needs.

Love this store and the wonderful folks who take care of us here.

My watch looks great. It just seemed to take awhile but I understand quality can take time. Thank you

I have been a customer of Osbornes in Athens for over 12 years. Osbornes has never failed to amaze me with their service, quality of their workmanship and ability to make some wonderful custom pieces. Above all, they are fair and trustworthy in every transaction.

Friendly, professional service! They did an outstanding job on resizing and repairing my engagement ring which was my grandmothers.

Courteous and knowledgeable associates serving in a beautiful setting. Large inventory of items at various price range and no high pressure sales. Definitely my go to place for jewelry and fine housewares.

Osbornes has the best staff anywhere. You walk in and all you see is smiling faces and everyone is so willing to help with what ever you want. They are just the best.

I went in looking for a pair of earrings and the sales lady knew exactly what I was looking for. She was so helpful and friendly. I had a great shopping experience

Great selection of jewelry for gifts and I need this purchases !! Friendly and very helpful employees....never pushy! They do jewelry design and repairs, also. I highly recommend Osbornes Jewelers!!

My experience at Osbornes was FANTASTIC! I found exactly what i wanted,and for a great price. My representative was very knowledgeable, courteous and professional!! I was treated like a dear friend,or family!!

What a great place to do business. Customer service is outstanding. Selection is great!! Never have I been treated any better!!!!

Tiffany and the staff are the best. Great prices and service. Would not shop for jewelry anywhere else.

Great people. Never go anywhere else for our jewelry needs. Beautiful new store in Athens in the Publix shopping center,

I cannot say how thankful I am for this store and Tiffany. Me and my (new) fiancé had an absolute horrible experience at another store with my new engagement ring. Long story short we were told to visit Osborne’s. She made the whole process of picking out a new setting a breeze. We were treated so nice by the entire staff as well. I can’t say thank you enough for making my ring perfect and being so kind! Thank you again!

Really great people, so helpful. These folks are just awesome.

The staff at Osbornes have always been very helpful and accommodating. I love the new location in Athens. We have shopped at the Athens location for years and will continue to do so.

Tried to expand my engagement ring on our own, ended up breaking it :( Osborns did an excellent job fixing it, and replacing the diamonds that fell out! Also did it in a very timely manor! Highly recommend!

Osborne’s has always been my first choice for local jewelry needs. Whether I’m purchasing a gift or getting maintenance on previously purchased items, I always receive prompt, courteous attention.

Fascinating group of people and company. I had absolutely no worries about what I was doing or what I was getting.

Aaron was fantastic at making my vision come to life ! Can’t wait to see the finished product.

Beautiful jewelry and awesome staff. So friendly and accommodating. Would recommend them to everyone.

Love Osborne’s! The only jewelry store I go to. The best people and great service.

This is from Judy Chittam, Just want to say thank you for the good service I received during my recent visit to Osbornes. Everyone was very helpful, this is my favorite jewelry store and Recommend it to everyone.

I love Jennifer! SHE DID A GREAT JOB! THANKS SO MUCH!

Always enjoy shopping here. Aaron always works with me and knows my style.

Really nice people, fixed my watch. Thank you so much

Awesome customer service! I called before I came in and the staff had my items ready when I arrived.

Quality merchandise. Really friendly and knowledgeable staff. Pleasure to do business with Osborne’s

This is a beautiful place and my wife loves jewelry.,the personal are very kind.

Aaron gave great customer service. Great place to shop.

Fair pricing extremely helpful staff is tremendous also great inventory

Aaron is always very professional and courteous when I visit the store.

Great customer service! Very friendly and personable.

Designed the exact necklace I was looking for. Thanks Tiffany!!! Got a bunch of complements on it already!!!

Fantastic customer service, friendly and knowledgeable staff, beautiful jewelry!

The gentleman’s helping us was very nice and helpful