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Enterprise Truck Rental
168 Smokey Park Hwy, Asheville, NC 28806, United States
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Enterprise Truck Rental

Comments
sc
Review №1

Scott was extremely helpful, I was in and out as if everyone knows your name!!! Clean and affordable. See them again real soon!

Ro
Review №2

I have been renting from this location for 10years. I have been completely satisfied with their service. The staff is always professional and friendly.I rent monthly from them.

Ja
Review №3

Great service and fleet, been using them for years, highly recommended

Ce
Review №4

Excellent.The epitomy of decorum.They took every effort to accommodate.

Ju
Review №5

I rented a truck specifically to tow a horse trailer. The staff member gave me a sleeve to put in the hitch to adjust its size to fit the trailer. However, when I went to use it, it was not the correct size (the holes didn’t match/reach where the pin goes in to hold the trailer on, so I could not use it to tow. I tried 2 other sleeves (one I had and one I borrowed) and both had the same issue, so it seems it was not a standard size hitch. This was on a Saturday and they were closed until Monday, and I couldn’t even get through to a National help line. This is a pretty inexcusable error considering this is the one thing they do - rent trucks, and many rentals are for towing. I had to pay someone else to drive me to Kentucky to pick up a horse and a trailer, at more than twice the cost. To add insult to injury, there has been no taking accountability for their pretty egregious error, no sincere apology, and they are so far not reimbursing me for the diesel I put in the truck and couldn’t use. WORST CUSTOMER SERVICE EVER. It’s unfortunate because had they at least made me feel like they cared, sincerely apologized and immediately reimbursed me for the diesel, I would not be so angry or feel so inclined to leave this review.

Ge
Review №6

Good information and guidance on rental of pickup -- would recommend

Ru
Review №7

I have rented multiple trucks from Enterprise Truck Rental over the last three years for boat towing as well as load carrying. I could not be more pleased with the friendly, professional customer service provided by all at Enterprise Truck Rental. Most of my recent rentals have been managed by Rob and Daniel and they have done an outstanding job in providing me with the proper truck for the job at hand. Enterprise Truck Rental is a first class business renting great trucks at reasonable rates. I give them my highest recommendation.

Em
Review №8

Weve rented trucks for business use several times from these guys. The staff is super helpful and easy to work with and the trucks are always exactly what we needed. Will definitely be return customers.

Ru
Review №9

Caitlyn went above and beyond to help me fix a problem that I created. I really appreciate the work she put into making sure I didnt lose my business. Thanks for not leaving me stranded.

Ta
Review №10

Truck was great! Service was great!

Su
Review №11

Despite how busy these guys were they were still fast & friendly. I was in and out in to pick up my online reservation in less than 30 mins, there were 5 people ahead of me. They could still probably benefit from adding some more workers with this kind of volume of people coming in the doors and calling. The manager was who assisted me with the rental was great and knowledgeable.

La
Review №12

These guys are always kind, professional, and understanding. I rent trucks for towing regularly and wouldnt consider going anywhere else!

Ri
Review №13

$615 for 2 days extremely high dollar truck

Je
Review №14

Only care about their commission. Could care less about the customers

Ba
Review №15

Very friendly staff

Information
8 Photos
15 Comments
4.4 Rating
  • Address:168 Smokey Park Hwy, Asheville, NC 28806, United States
  • Site:https://enterprisetrucks.com/truckrental/en_US/locations/us/e153z8-asheville.html?mcid=iyp:24489699
  • Phone:+1 828-665-8277
Categories
  • Truck rental agency
  • Van rental agency
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:7am–5pm
From the business
  • Identifies as women-led:Yes
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