After calling ahead to make sure they had a string trimmer for rent, I arrived and was told that the trimmers off switch doesnt work. Desperate and after being rudely refused a slight discount, I rented anyways. Since they rented it without any fuel, that was another stop on the way home. Upon using, I quickly realized the idle was broken. After about 5 minutes I realized the string feeder was broken and constantly releasing string. After many attempts, what Little string it came with was completely gone. Complete waste of time. After bringing it back, there was no apology and that I would be refunded my money Only This Once! As if he was doing me a favor. This is the first negative review Ive ever written, but hopefully it sheds some light to the next potential H.D. renter.

Having used Home Depot rental trucks in the past for moving large furniture, I planned on doing the same when I moved out of my condo last month. I saw that this store had a very low score on google, but thought simply renting a truck wouldnt me an issue...I was wrong.I stood in the tool rental line for roughly 45 minutes before making it to the front of the line. What has been a simple 5 minute process of renting a truck in the past took another 30 minutes at this location, as the truck had been returned without proper paperwork and no manager could be found to address the issue. The truck was in the parking lot, but the system said it was checked out and couldnt be released until it was checked back in. After a comedy of errors which included calling several other home depot locations, it came out that the hapless fellow helping me was the individual that hadnt properly returned the truck.Though I was given a discount of 90 minutes off of the total rental cost, it couldnt make up for the time I lost standing there in line and the frustration of watching people struggle with an error of their own doing.

Thankful to have a home depot tool rental it is convinent and they have everything you could need thank you

Good place to go to rent tools and truck

Okay

Pathetic service. Stood in line for 30 minutes to pick up a tool repair before ever being seen. Total time in line and check out was 45 minutes

Nice