Here is the truth about Dr. White! Notice his staff turnover rate. Very high. Why you may ask? He treats his staff like animals. Yells at them in front of patients. He degrades his staff on a regular basis. I was a patient, one time, for a cleaning and to set up future appointments. My wife was the Hygienist working there. At the time he seemed like a good man and even offered to cover the cost of the work I needed because I am a retired Navy Veteran. Pretty Awesome right? I did not go back because of what my wife and the rest of his staff were saying about him and how he treated them. Dr. White has a male chauvinistic attitude towards the woman that work for him. Ask any of the prior staff. Both my wife and I were in charge of dental clinics in the Navy and know how to lead, train and treat staff. If you are looking for a wholesome practice with family values......look elsewhere.
Every single person in this office has treated me with complete kindness, understanding, and professionalism. With each visit, any anxiety I’ve had lessens. It’s safe to say that most people don’t look forward to having any dental procedure. However, I do think you will look forward to the experience of being treated so well from the front desk to the chair. Dr. White not only explains things very well, but he has a very efficient and gentle way. And this goes for everyone in the office. I could go on and on and praise every individual staff member very easily. But just know that I cannot imagine having better satisfaction with a dental practice. Everyone needs a dentist, doctor, and someone to cut their hair, so you might as well find people who make you feel like a welcome friend to do these things. So, unless you are a mean and grouchy person, give them a call and start feeling good about your dental visits.
My husband had an appointment as a new patient today, June 23, 2021 to have his teeth cleaned. I waited in the lobby. As time passed I needed to use the restroom and asked permission of the receptionist. After using their facility I returned to the waiting room. Momentarily, my husband entered the waiting area being followed by Dr. White YELLING at him to Get out of my office! Stunned I asked, What is going on? I was ignored as Dr. White continued YELLING, Get out and dont come back, youre a jackass. Dr. White then went back through the doorway and continued yelling through the open area from where the receptionists sits and starts loudly mumbling insults. Dr. White then yells to my husband, If you dont leave right now I am going to call the police! I said, Hold your horses, we are leaving. He keeps saying, They are such rude people. I have said almost nothing Dr. White now I am included in his insults. I told him I was trying to cancel an appointment I had previously made with his receptionist only to hear him reply, Get out and never come back.I have NEVER observed such behavior in a doctors waiting room? This was the most unprofessional behavior I have ever witnessed and clearly showed me this is a very unstable, disturbed individual. I certainly would never recommend anyone establish a professional relationship with someone who displays such poor people skills, lack of professionalism, and in need of anger management therapy.
Thorough and professional, so glad I found them when I moved to this city! Made me feel at ease and no pain!
Dr. John White did not listen to me as a patient, my pain was disregarded and the treatment plan was inappropriate. I had to go to a different dentist that didnt try pushing a crown into my treatment unnecessarily and recognized pain from a cavity Dr White missed.
I had an appt with Dr. White as a new patient on July 7, 2021. I arrived 10 minutes early and Rachel, the receptionist gave me the paperwork to complete. One of the forms was called Conditions of Treatment which includes information on payment for services, fee estimates, etc, and a section that includes 4 paragraphs, one of which states:I understand that x-rays, study models, and photographs may be used by this practice, without use of my name, for the purposes of patient education, advertising or any other lawful purpose and I release and forever discharge Dr. John White from any claim, demands, or liability on account of such use or the quality of the reproduction of the materials provided.I did not check this box because I do not want photographs, x-rays, or other study models of me to be used for advertising, patient education, or any other lawful purposes whatever that is.Rachel said that I was required to check off this box as this was a legal document or Dr. White would not see me. She then spent about 5 minutes trying to convince me that I wasnt giving up my rights to privacy when in fact, the statement above says I would. She went back to see Dr. White and returned saying I had to check off the box if I wanted to be seen as a new patient. I declined and said that I expect my privacy respected when I see a dentist or doctor. So, I left.In response to Dr. White:1. Patient education is only 1 of 3 examples on your form, the other 2 being advertising and other lawful purposes.2. Youre right, lets be clear here...I wasnt asked...I was told that I was REQUIRED to sign the Conditions of Treatment form. May I remind you, the written words are yours and I was refused my new patient appt because I would not agree to that condition on ONE FORM (not FORMS). I find that very telling.3. Stop trying to divert the conversation by bringing up other issues (asking verbal permission, writing about my other reviews (2 5-star, 1-4 star, 2 3-star, and 1 1-star, that you never met me (because you refused to honor the appointment when I wouldnt sign the release, etc). Address the point of this review: You require patients to sign a release allowing you to use their personal dental information or YOU WONT SEE THEM.4. I stand by every single word in my review as the truth. Contrary to your statement, the review is very relevant. Ive never been to a dentist or doctor that REQUIRED me to sign away my right for my photos, x-rays, etc.to be used for advertising. Not using my name but using my photos, x-rays, and study models for advertising, other lawful purposes and patient education is not acceptable. I prefer my medical information kept between doctor and patient.I made an appointment with you because of other reviews, most of which praise your practice, and at the recommendation of one of your patients. Had I read a review that told me I would be required to sign that specific form to be a patient, I never would have made an appointment. Again, I assumed patient/doctor confidentiality would never be an issue. I did not expect you to refuse to see me as a new patient because I would not sign a release for you to use my information in other ways. So, yes, reviews that write about office practices are very relevant.The question for Dr White is this: Why wont he see new patients who want patient records to stay between patient and doctor?
My mom just made an appt at Dr.Whites office and she’s very excited about it!! 😉
I have had the same dentist my entire life and he finally retired. I had an implant screw come loose and my tooth was wiggling back and forth. I was skeptical of Dr. White at first given no one else has ever worked in my mouth, but I was definitely proven wrong. He explained step by step what he was doing and about half way in I let my guard down and relaxed. My implant is finally back to normal after months of putting it off out of fear because I no longer had the same dentist. Very happy I found this practice!
I had been to the same dentist for 25 years, and sadly, had to find a new one. This office had great reviews and due to all the comments I read about them catering to anxiety ridden patients, I thought it to be perfect for me. I was not wrong! The receptionist was a sweetheart from the 1st email to the scheduling of appts. She is kind, beautiful and seems to be such a warm person. I had some issues with my ins info and it didnt phase her a bit.. she was just as patient as she could be.The dental assistant I was blessed to have was nothing short of exactly what my anxiety needed. She was patient, laughed at my silly comments, calmed my nerves, was gentle and such a beautiful person as well. She talked to me and tried to calm me by carrying on a conversation, as opposed to making me sit and wait. She was so sweet- exactly the type of person you hope to get at an appointment!The dentist was also very professional, explained everything to me, made sure I understood what he was talking about and spoke to me like I was an actual person- not just a patient to bill. One thing I loved- you know how the rooms are open at one end and anyone sitting on either side can hear your conversation? Well with Dr. White, he spoke quietly when we were discussing my dental health. (He showed me respect in a way that he may not have even realized!) He was gentle, kind, soft spoken and made my nerves disappear. Having social anxiety to the degree in which I do, makes it almost unbearable to go places without someone with me, but this is one of the placesI am glad to go!. Thank you!
Dr White is a brilliant man who maintains cutting edge knowledge of his field. Still, he is very caring, with a warm sense of humor. The same is reflected by the entire staff... the highest standards of practice in the most comforting environment.
Mary B. Here! So glad i found Dr. White! Dentist visits have always made me cringe, but Dr. White made me feel comfortable. Thanks!
This man is not a dentist, he is some sort of Tooth Wizard. I had a broken infected wisdom tooth extraction and a broken bicuspid root canal and both of these were the most pleasant dental work ive ever had done. I dont know how he did it.The dental assistants and other staff are also very pleasant and will make you feel comfortable.Stop reading reviews and book an appointment already.
Im 65 and a new patient having moved to Asheville recently. This is one of the very best dental experiences I have ever had. Photos of inside your mouth are taken. These were shared with me when my treatment options were discussed. I was given all the time I needed to ask questions. I also was very impressed with Chrisie, the dental hygienist.A gentle and very thorough cleaning even with bridges.
I cannot express just how much I love this practice! I have had extreme dental anxiety for years, I was referred to Dr White and I am forever grateful! His staff is wonderful always going above and beyond what is required! I am so pleased with my smile already and I am still in the process of correcting years of damage resulting directly from my anxiety. Dr. White and his staff have made this possible for me! I am always comfortable and well taken care of there! They have never once tried to pass judgement or belittle my anxiety like so many others did. I am forever grateful to these wonderful people that I now call my friends! If you have any anxieties call them today Rachel will get you started in the process meeting Dr. White and you will have a wonderful experience!
Hands down best Dentist I have every been to. everyone in the office goes above and beyond to make the patients comfortable.
Very friendly staff and comfortable, clean environment. Good protocol in place for Covid-19.
From the first phone call to the office the receptionist Diane was a wonderful help and followed up with information on my insurance and had an answer to every question I asked! At the office I had a wonderful experience again with Diane and then was greeted and set up by Elaine who was warm and friendly! Then Dr. White came in and explained everything to me and was patient with any questions I had and very reassuring. I definitely am glad I made the choice of going to Dr. Whites office for my dental work! They do a wonderful job!
I was a patient for over 6 years and referred others to this practice. I always paid in full every time. As my child and family have had many unexpected medical expenses this year I told the staff that I did not want the extra xrays that were not necessary for my dental treatment. I was assured MANY times that I would not have to pay and insurance would cover them in full. I received the bill in the mail. I called the office on three occasions asking to talk to Dr. White about this. I was frustrated by being mislead when I tried to be very upfront about my financial abilities at this time. Never once did he return my call and I always got the brush off from the receptionist. I will be changing dentists.
I am overly impressed with this place. From the initial call to get an appointment to the visit itself was awesome. The staff is so very polite and helpful especially the receptionist. They go above and beyond to make sure your visit is pleasurable. I have been to many dentist offices in the past and this is by far the best. I would HIGHLY recommend to anyone.
Rachel, the receptionist, is incredibly friendly and helpful. She makes the whole experience much more pleasant. She goes above and beyond and clears up insurance questions quickly. The dentists are professional and efficient.
Being new to the area is hard enough, but having to find a new dentist is downright scary. Dr White and his staff made me feel at ease and welcomed. Patient comfort is priority to this office and it shows. Dr White is knowledgeable and explains everything he does. Behind every great dentist is a great staff. Diane and Elaine are excellent at their jobs and the temp Melissa was a joy as well. Getting an appointment is easy and Dr White does fast work so you wont spend hours in the chair. If your looking for a new dentist this is the place to be.
Caring and professional!
Dr. White is the best dentist I have ever had. He and his dental staff are efficient, thorough, and explain everything in detail. They are very professional and cordial, and the office is up-to-date and spotless. His dental hygienist is so good that I have almost fallen asleep while she was cleaning my teeth! I highly recommend this dental practice
I cant say enough good things about Dr. Whites office. His staff has been extremely accommodating, professional and kind to me. I have extreme dental anxiety and they were wonderful at setting my mind at ease. After years of neglecting my teeth, I finally feel like I am going to get my smile healthy again. The staff as well as Dr. White are all very gentle, calming, and professional. The office is very clean and comfortable. I am very pleased I have found such a great team to help me with my dental needs.
I just had a filling done and it went so well! Im not good with injections but Dr. White uses a topical numbing swab and a buzzing fork that completely distracts from the process of numbing. He is efficient and informative as the procedure happens. I feel like Im in good hands that I finally start to relax a bit...not my standard at a dentist office. The next day Im completely normal without any pain or swelling and the bite is excellent!
I have always been very satisfied with the fine work of Dr. White. He and his staff are some of the most caring Ive ever encountered. Hes always very careful to explain to you exactly what he plans to do, and what to expect. My husband and I have been patients of his for several years now, and felt especially blessed to have found a dentist and staff genuinely interested in us and our welfare. I, especially, have had a lot of anxiety in the dentist chair over the years because of work Ive had to have done. So, I am thankful for the nitrous oxide available when its needed. I feel much more relaxed now when having extensive work done on my teeth.Thank you to Dr. White and all your wonderful staff!
Dr. White and all his staff made my dental appointment as stress-less as possible. Thank you to Rachel, Marie, and Amy for somehow making a positive dental appointment possible for me. I will only go here for my dental needs.
Dr Whites Office is absolutely amazing I would write them a 10 out of 10 if that was possible ! Dr Whites offers more services than just cleaning and x-rays for your normal care and they are always great with working with people who have anxiety or might not like the dentist for previous reasons ! I have been coming to this office for 11 years and I will never change ! Give Dr. White and his staff a chance to see you just for a teeth cleaning and you’ll see what I mean they are very wonderful and personable and very professional staff !
Everyone at Dr. Whites office is fantastic, from the front desk to the hygienists, and of course, Dr. White. They are thorough, friendly, and do an amazing job in a very comfortable setting. I have been going to them for over 10 years and have had dental surgery in addition to annual cleanings. They are just wonderful, definitely worth calling!!
Growing up and into adulthood, I had one dentist. After his passing I went to other dentists. I have experienced Dr. White and his staff as genuinely concerned. I have been treated with the utmost respect and kindness. I have found my new dentist. I highly recommend, and encourage you, to trust Dr. White and his staff with your dental needs.
Easiest dental experience I’ve had. They were fast with results and answered all my questions thoroughly. Diane is a sweetheart and helped me understand exactly what insurance covered/didn’t cover and why, and she helped me save as much money as I could with them.
Exceptional office! All were so kind and truly caring. Dr. White and his assistant had great bedside manners, and truly did an amazing job with my teeth. Fast and accommodating services! Thank you for providing great dental care!
Highly recommend. Dr. White is an excellent dentist whose main priority is making sure his patients are comfortable and get the best dentistry he can offer. Everyone in the office is super compassionate and friendly, especially helpful for people with serious dental anxiety like myself. Dr. White has been totally honest with me about my teeth and never made me feel ashamed or embarrassed. Without his help, I might never have gotten the treatment I needed. His various options for sedation have made sure that even extensive procedures have been totally pain free. Thank you, Dr. White!
Very pleased with Dr White and his staff. Routine dental care as well as occasional dental work are always handled with professional precision. The dental emergencies Ive incurred are always addressed posthaste. He thoroughly explains options and expected outcomes for dental procedures.
I am in my late 60s.I went to Dr. White after years of neglecting my teeth. It was too late to save them. I was extremely terrified of dentist. He assured me he would sedate me and take them out and I would not know. He was right, I dont remember anything. He gave me medicine for pain afterward, but I didnt need it after the first 3 days. He has been very caring and professional in helping me get use to the dentures and adjusting them. I like his matter of fact, down to earth approach. He has answered all my questions and is never too busy, But I know he is. Where were you 30 years ago, I might still have me real teeth ? Thank you for giving me my smile back and the ability to eat.
I have had many dentists in my lifetime, and many dental issues including surgeries. I have been going to Dr. White for about 7 years, and I honestly will never go to another dentist again. His bedside manner is professional, impeccable, kind and gentle. He is detailed about mouth and teeth health to a fault. I had to have my 2 front teeth remade, they are caps, and they look fantastic. His staff is professional, courteous and always concerned about my comfort. If something is uncomfortable, they stop and let me rest my mouth or reposition. I just cant recommend them enough!!!
My whole family has been going to Dr. white ever since we moved to Asheville in 2012. Hes the best dentist Ive ever had! Much better than the one I had in Houston, which was highly recommended and on the faculty of UT Dental School! We now have a neighbor that IS a dentist and sees Dr. White regularly, and recommends him highly. A top notch dentist!
Dr. White and his staff are phenomenal. Not only did they offer extreme care and concern, they helped ease my anxiety, and my procedure was 100% pain free! I would recommend Dr. White without a second thought.I am beyond grateful to have found his office. I feel dentally spoiled!Thank you Diane, for getting me in so quickly... you are one of a kind!Ill be back! (Next week)
Very professional dentist and staff. They created a highly detailed plan for me and my teeth. Top of the line service and very informative. They made me feel right at home and answered all of my questions politely. John and his technicians provided me with a great experience, I highly recommend trying them if you are searching for a great dentist.
Wonderful dentist and practice! Dr. White and his team truly value putting the patient first. They are incredibly friendly and guide you through every procedure. Highly recommend!
I am so impressed with Dr. Whites office. They have morning meetings which I feel are so important in the workplace. During your visit, each thing that is done is explained to you. I truly feel I am in wonderful hands. Thank you 😊
After a friend recommended Dr. White, I reviewed his credentials on the Internet and decided to make an appointment. The office staff were helpful and welcoming. Dr. White examined, explained, and offered a plan of action. He exuded confidence and I am confident that I made the right choice in choosing this dental practice.
They go out of their way to make sure you are comfortable and have a great experience. They are very consider that you have a pain free visit. I would recommend Dr. White and all of his personal to any one . That are fabulous.
Dr. White and his staff are the best! Very friendly and helpful. Dr. White does an amazing job. I highly recommend anyone needing a dentist to go to Dr. Whites office.
Such a friendly and experienced staff! Dr White knows what he’s doing and answers all questions with a smile. Diane is probably one of the nicest people I’ve ever met!
Dr. White and his staff always put the patient first. They are very knowledgable and strive for the most optimal patient outcome for each situation, big or small. Dr. White and staff explain information clearly and make sure you understand everything before you leave. I highly recommend this office for ALL of your dental needs.
I have been going to Dr. White since 2008. The staff has always been very friendly and welcoming as I have literally grown up with them. From the countless cleanings to the wisdom tooth surgery, I have always received great, professional treatment. I cant imagine going anywhere else.
Four generations of our family see Dr. White and his staff for our dental care - they are all great with everyone - from our 95 year old mother to our 13 year old grandson. He is always very thorough, careful and efficient. We highly recommend Dr. White.
When we learned that our son needed his wisdom teeth removed, we knew Dr. White was the only one we would trust to do his surgery. His recovery has been amazing which proves that Dr. White truly does treat his patients like family.
My family and I love going to Dr. White for all of our dental needs. He and his staff are professional and super friendly! What impressed me the most was how they handled my sons fear of the dentist. Garrett had a bad experience with a previous dental office that made him absolutely terrified of going to the dentist. My son loves Dr. White and his staff and now enjoys going for his routine cleanings. If you are looking for a new dental provider I highly recommend setting up a appointment with Dr. White!
Everyone at the office is wonderful and professional. They get to know patient and you never feel like they are in a hurry to get you in and out the door. They take the time to truly care for their patients.
Dr. White and his staff are wonderful!! They are always ready to answer any questions I might have. Now I look forward to my check ups.I used to be terrified to go to the dentist. Dr. White has calmed my fears that resulted from many years of getting dental treatment from dentists that were disrespectful, rough, and had no bedside manner. I refused to go for many years until I had no choice. I was very nervous my first visit, but once I left the office I already started to feel that this is the place I need to be for all my dental work.I would recommend Dr. White to anyone!! They are wonderful!!
I’ve never had such a comprehensive visit as I did with my first visit here! Dr.White is great and addressed all of my concerns. I recently moved here and am so glad I found his office!
I have been going to Dr. White for about the last 4 years. My experiences have been pleasant and appointments have been kept on a timely schedule. Dr. White has always been kind and considerate, and has helped me with important decisions regarding my dental care.The office staff is very professional.
I have been going to Dr. White for over ten years and have had nothing but good experiences. The staff is very nice and makes you feel comfortable, and Dr. White is very thorough. Highly recommended!
Dr. Whites office is modern and first rate. He and his staff are very professional and make going to the dentist fun for all. Highly recommend to anyone thats looking for a good dentist!!
This is the warmest, friendliest dental practice that Ive ever been to. As someone with a severe dental phobia problem, the experiences with everyone from the receptionist to the Doctor were all about reassuring me and making me as comfortable as possible.
I have been dealing with Dr. White for over a year now. He has always taken good care of me. I like his simple down to earth way of explaining everything. I am very terrified of Dentist, but Dr. White has changed my mind. He never lets me be in pain, and always takes care of me. I could not ask for nicer treatment from him and his staff.Martha Burrell
Excellent Dentist and staff. Always up to date on equipment and dental procedures. Highly recommend!
Ive been a patient of Dr. White for years. I havent had good experience with dentist in the past. I have TMJ and joint problems. I was in a lot of pain for a long time. Im happy to say Dr. White help Im living 85-95% pain free. I would recommend Dr. White and his staff to anyone who is looking for a dentist.
Ive been going to Dr. White for years. He is always friendly and professional. I love all of his staff. A visit there is like visiting family.
I like being able to get a dentist that can take care of all my dental needs. The experience I have had has been excellent.
When I first visited Dr. White’s office, I had not seen a dentist in more than three years. I dreaded that first visit, and I was sure of two things: (1) I would be criticized and judged for neglecting my teeth, and (2) I would be told I needed thousands of dollars of cosmetic work (whether I needed it or not). My fears were unfounded. Dr. White and his staff welcomed me and helped me get back on track with my dental care. They put me at ease and laid out a treatment plan that saved my natural teeth and improved the overall health of my mouth. They’re professional and kind and can put even the worst procrastinator at ease!
I have benn going to Dr. White for a year and a half now. They are always friendly, quick, professional and painless! I highly recommend!
The complete staff was extremely professional! from the front desk to Dr. White. Every process was explained in detail. Actually looking forward to going back!
Best dentist ever !!!! He has a wonderful staff also, I wish I had found this office first.
Great experience. Professional and experienced staff. I highly recommend Dr White and his staff
It was as good as one can have going to the dentist. Everyone was very professional and nice.
Love this office! Couldnt ask for better people to work on my teeth. I would give all aspects of this office a plus 5 rating!!
Ive been going to Dr. Whites office for my dental needs for over 12 years. Everyone is friendly and professional. Its nice to have full confidence that im in good hands!
Dr. White and his staff are wonderful and caring. He does excellent work, is honest and takes the time to explain procedures, etc.
John White has no business taking care of any type of patient if he cant have a decent bedside manner. While I was getting my wisdom teeth removed, I felt unbelievable pain and tried to alert the dentist through the device that held my mouth open. I moaned many times trying to get him to stop and finally ended up crying it hurt so bad. At that time he stopped and said I had no business crying and if I could not get it together then I would have to leave!! The thing is, if he would of just listened to me when I first said it hurt and then stopped and taken the proper measures to minimize the pain, then I would not of cried in the first place. If you are looking for a kind and gentle dentist, do NOT go to John White! I have never been so upset about the way I has treated by this dentist. No patient crying or not should have to sit there and put up with his rude and condescending comments.
On Dec 21, 2015 you gave us this review:5.0 /5Very perfesional! Showed great knowledge of all the teeth and surrounding area! Very good expirence!
Awesome as always! Very comfortable setting and very knowledgeable.
I, like many, have had difficult time finding a worthwhile dentist, so I tend to be very skeptical. Pros with Dr. White: professional, up to date equipment, clean, the only Living Wage Certified dentist in town. Cons: invasive intake form asks for your drinking, drug habits, etc.
I always look forward to my cleanings. Such a wonderful, friendly staff!
I have been going to Dr. White for years and have always had a great experience. Thanks Dr. White!
Great experience, patient and do a great job of caring for my needs.
Great smiles greet you and take care of you thoughtfully and carefully throughout your visit.
Dr. White and his staff are great, they feel like they are apart of your family.
Very professional, clean office, and very friendly staff. Highly recommend.
Always a good experience. I have been a patient for many years. Very friendly staff.
I have been going to this dentist for many years and have had nothing but positive experiences. Very friendly and helpful staff!!!
Excellent. Dr. White listened to what I had to say. I did not feel rushed, my appointment was timely and the staff are very friendly and helpful.
Very knowledgeable and painless very friendly atmosphere
The service was wonderful, everyone was very friendly and professional.
Excellent experience! Knowledgeable and Professional
Friendly staff....efficient and professional
Always great care and gentle hands!
I highly recommend this practice!
Accomodated a last minute appointment and even saw me when I forgot my wallet!
Theyre wonderful!
Excellent Dental Care, as always.
Excellent experience.
Clean, organized, advanced technologically
Excellent Job !!
Staff is always very professional!