I walked to get my watch band adjusted, Lee was so helpful. I really appreciate his attention to detail and friendly demeanor. I’ll definitely return to this location for all my jewelry services.
Lee was very professional and friendly. I have used them for jewelry repair before and they stand by their work. This time it was for an appraisal. I will be coming back to them when it is time to get the appraised ring resized, and for any other jewelry maintenance needs I have.
Did not repair necklace. I had to leave it for days. Girl was very rude. Do not come here.
Jay was friendly, quick, & knowledgeable. I was in and out with 3 repairs that I thought would take longer. I will definitely be back and recommending to others.
I was disappointed with my latest watch repair experience, initiated on 9-March. Having heard nothing for a week after dropping off the watch I called to check. The man on the phone seemed to struggle to find my information and ultimately said he would check & call me back. I received no return call. Several days later, I called again & was told the watch had been sent out, it would be 2-3 weeks & cost was estimated @ $50, but the man on the phone said let me call him to confirm & Ill call you back. Again, I received no return call. Today, 30-March, I called to check on the status & was told its here. When I picked up the watch, the ticket showed a repair charge of $75 plus tax, total $81.18. The man who rang me up put in $81.18 taxable & charged $87.67 on my debit card. I asked if hed charged tax twice & he said no sir, let me show you the ticket... Then, upon looking closer, he said yes, he had double charged tax (I only looked at the last line on the ticket). He refunded the error, but my concern is the overall apparent lack of attention to detail, the 50% miss on the estimated charges & the complete lack of promised return calls. If you do business here, be careful, pay attention & dont hold your breath if youre expecting a callback. I will look for another repair facility in the future.
Jay is awesome. He is the best at what he does. I highly recommend him for all of your jewelry services.
They were all very nice and kind to me here. I came in one day without my necklace asking if it would be possible to be able to get it fixed and he told me yes and gave me a price estimation. Then I came in a few days later with the necklace and it only took a few hours to be fixed! I’m so grateful I could find a place with great service, kindness, and that is affordable. I’ll be recommending this to any of my family and friends who need jewelry repairs done.
They were able to repair my wife’s 10+ year old diamond wedding ring back to new. They replaced a diamond that had fallen out along with adding to the prongs. They originally quoted to have it done within 7 days, but I got a call the same day to come pick it up. Great experience. I’d go back to them again.
I was impressed with the fast last minute service. Charles and Lee are the best!! They repaired my daughter’s eyeglasses in a few minutes. Very affordable and friendly! Thanks.
Really nice people with great customer service. Very reasonable, fast service, and professional. Other places were charging $50 for what was done here for $12. I was very pleased with my experience, I highly recommend!
This was my first visit. I went to have links taken out of my watch. Mike removed the links, checked the fit, and added a half link so it wouldnt be too snug. Afterward he cleaned my band and had it looking brand new. Lee took the time to clean my wedding ring as well. The customer service was top notch! I will definitely be going back.
The manager and staff are amazing! Walked in with a ring repair and it was handled quickly and professionally. Friendly and reliable service!
My hubby had squished his wedding ring at work. Had to use channel locks to unsquish it enough to get it off his finger! Took it in to Quikset, fully expecting to leave it. To my surprise, they banged it back round in less than 2 minutes! Gave it a polish and didnt charge a thing!! Yes, I will be back!! And yes, I will recommend to my friends!! Thank you!!
Fast service and great price!
Quick, efficient and amazing customer service!
I went in for a quick watch repair. Everyone was very nice. Lee and Mike were great, they for sure have my repair business from now on.Oh, and I side note, I loved that they wished me a Merry Christmas and not just happy Holidays. Regardless of your religion, they’re completely customer service orientated and you can tell they are there to take care of you!
The staff is incredibly friendly and the service was really fast. I took in two rings and they were fixed in under an hour at a very reasonable price. Joe made my rings look brand new! I couldnt be happier with my experience and will definitely be going back and recommending to friends.
I went to Quikset just before 6pm (closing time)to have my watch band pin replaced, (l thought it may have been bent). The gentleman was able to replace the 2 part attachment & the pin, add a new battery all in less than 10 minutes.Very nice & courteous. I will always bring my business here.
Very professional & knowledgeable staff.Thanks Lee for finding exactly what I needed to replace a clasp on a family heirloom pearl necklace.Merry Christmas! And thanks for cleaning & buffing my rings!Nice touch!Merry ChristmasGary & Suzi M
Went in to originally have my rings resized for my fat finger, they were all VERY friendly and professional. I picked my ring up the same day, and went right back up there with a necklace that i needed to have a chain switched out on. I will definitely use them for all of my jewelry repair in the future!
Fixed my watch and necklace fast at reasonable prices. Definitely recommend.
This place is awesome because I say this if you come in there with your jewelry something needs to be done to it they will fix it if anything happens while theyre fixing it they will correct that as well they are a upright business to get your jewelry taken care of
The service was professional and surprisingly affordable. We left a $7.5k ring to have a stone reset and have 3 prongs repaired. Picked up next day and had another one fixed. Lee was friendly and thorough, explaining the process. The best jeweler around.
Excellent work!Bought my cluster ring in to have a diamond replaced along with a setting. They did an awesome job, my ring looks brand new. The staff was very professional and friendly. Will definitely come back again for any jewerly repairs.
Have come here for years, never had a problem! Great work, looks better when you leave than it did when you bought it. =P Juan and his skilled artisans helped me today, was great.
This is a family owned buisness. We have been taking our jewelry to Patrick and Gary since they opened. We love the service that we receive every time we go. Prices are great. They offer custom pieces as well.
Fixed my mother’s parents fingerprints necklace quite well and quickly. Were super nice and very helpful in ways to keep the necklace from tarnishing. Would definitely recommend to have jewelry clean or fixed.
The staff were very pleasant! I took two rings to have the stones reset and the prongs fixed! My rings look impeccable and the craftsmanship is superior! I will definitely revisit in the future.
Very professional, awesome workmanship and great service!! Will definitely be back! Highly recommend!
I absolutely love going to this place. The customer service is exceptional. Wow! If you need jewelry repaired, cleaned, sold or even you want to buy, this is the place to go. They even do consultation about jewelry care. I go to the one near 20 freeway and S. Cooper. Thank you God for Quickset.
I have spent some time at Quickset South Arlington the past two days having a custom ring made for my husband, watch batteries replace and a repair. Lee, Joe and Mike have all been a pleasure to work with. Their can do attitude and willingness to find the best and least expensive way to accomplish what I wanted was wonderful. Highly recommend this shop!
I would recommend them anytime
I went into Quick set last week to get a quote on having my rings soldered together. I was given a quote of $40 when I took them in he said it would be double that. The man I spoke with said he wasnt there that day. I hadnt said what day I was there yet. A man came out from the back and said he would do it for 40. I paid and left. When he called to say my ring was ready I went to pick them up the same day. When I got there the first man said I hadnt paid and was going to try to charge me again. He called the [man I had said he would do it for 40 he to said I didnt pay. I showed him my receipt. They were . I couldnt believe it.
I have taken two ring here. One was an antique cocktail ring and the other a very wide banded Tiffany ring with an odd bevel. Both rings needed to go up in size. They were both done quickly and same day. On both you could not tell the resizing occurred. Even on the bevel Tiffany. They were careful on that one to make sure not to cut off any markings or stamps on the inside. You truly cannot tell any work was done. Its amazing. Both rings were given back to me clean and polished. Kristen was always so knowledgeable and kind. She answered every single question and even referred someone to me for appraisals and antique jewelry questions. The shop itself is quaint and reminds me of the jewelry store my late grandmother worked at when I was a child. Its a really cozy atmosphere.
I’ve always wanted to stop by to get new batteries in my expensive watches. Just never did it until today on my way to work. I walked in and Mr. Lee addressed me and said he would be right with me. Not sure if anyone cares about the lil things like being addressed but I work in Customer Service so it does to me. The price was good and the man put the battery in, cleaned it and they gave me a 3 year warranty. Looks like I found my fix all my families jewelry spot.
I had a 14 year old 3 stone wedding ring rebuilt. It is beautiful. Thanks guys
Fast & Courteous ServiceI took my watch here on my lunch break. It was done in 10 minutes. They are also very nice and courteous.
My wife and I moved from West Texas and needed to find a jewelry repair store that could meet our needs and that was trustworthy. It didn’t take long after we met Adrian and I would personally recommend him. He went above and beyond to make recommendations and get what was needed to repair my wife’s wedding ring in one day. We are very pleased with his services and will be back.
I can truly feel comfortable with the work they do and trust their feedback, they have not steered me wrong yet. I even took my Movado watch to them to have repair work. One place told me one thing....quikset told me the same thing and I had them do the repair work. Thanks for always being professional and attentive.
The creativity they provide and the personal care they provide for your heirloom gems is phenomenal!
It started with a watch and avalanched from there. Adrian can best be described as a perfectionist. My wedding rings were re-sized and re-coated to return them to their original brilliance. I then brought in an amethyst earring that had been run over by a car, it languished in a drawer for 20 years. He fixed it instantly and again brought the earrings and matching necklace to their original beauty. The customer service is exceptional and Adrian goes above and beyond!
If there were 10 stars thats what they would receive. Very professional, knowledgeable, fast service and wonderful pricing. I went to Fons Clockwork first and while he was very nice he wanted 3 1/2 times the amount to fix my omega watch. I highly recommend Arlington Quickset!!
Charming, reliable, and above all professional shop that quickly and efficiently fixed my watch that was further damaged by the watch repair shop at the Parks Mall. Definitely plan to return when the need arises.
I took my wedding set in and Adriane not only resized it down from a 9 to a 6 but re coated it and it looks like a brand new ring! i am very happy with the service I have received. I am a repeat customer and will continue to come back. I have also referred my mother there who has driving all the way from Irving to have some Jewelry repair work done. He has great customer service and his skills is mastered at Jewelry Repair.. Go See the guys at Quikset!
Best place, very courteous, honest, quick and friendly. I got my watch chain fixed and battery replaced. Charges are amazing.
This place is awesome!!! No matter how bad Mikes hamds are hurting he will make sure your needs are met before you leave the store. Thank you so much Mike and to your staff for the great customer service that you provide.
Great customer service!! They were quick, they fixed my gold chain, cleaned it and provide me a gift bag! Just awesome!
Brandon, Mark and John are the best. They do such a great job! I take all my jewelry for repairs.
I had a watch that was not working and brought it in they were very nice and professional and got it running in minutes. Would definitely recommend and will be back if I have any other issues.
My husband and I have taken three watches here; altogether two band replacements, two buff/cleaning, one battery replacement. Kristen and the other employees are always very professional, the service is quick and they do a great job for a very reasonable price. We’ve taken watches to other repair shops/jewelry stores and were charged more with a much longer wait time and less than satisfactory results. We will be bringing our stuff here from now on. Highly recommended.
This place handles your precious pieces with care and are quick at getting the job done. Lee was a great help.
Professional and quick. They did a great job repairing my moms wedding ring.
Came in today And Lee helped us immediately We came to get to watches fixed and left with more jewelry and great customer services fast friendly service and beautiful jewelry we shall definitely be back!!
Just walked in and the alarm announces “front door” so I know they knew I was there. 3 guys working, 1 gentleman assisting a customer. No one acknowledged me. A simple “we will be right with you ma’am” goes a long way. But nothing! So after standing there for about 2 minutes, I walk out, (Again the alarm announces “front door”) you would think at this point someone would say something. Nothing! I will spend my money elsewhere.
I have used Quikset for quite sometime. Always pleased with their customer service and friendliness. Today I had my watch battery changed and my watched cleaned. As always great service and very knowledgeable. If you are looking for jewelry repair or just your watch battery changed give Quikset a try.
Brought my engagement ring in to be resized and had my ring back in about an hour. They did an amazing job.
Awesome work by Adrien! He is very knowledgeable and seems extremely trustworthy. This guy knows his stuff and goes the extra mile to make sure you are happy!
Nice staff. Great service. Give them try.
My ring was supposed to be ready the same day I dropped it off and was never notified that the stone it needed had not arrived or was not already there. I called the next day to inform staff that I would be picking up the ring that day or the following morning and still was not informed that the ring was not ready. My husband missed half of my daughters birthday party sitting there waiting for them to fix it 2 Days Later. The guy was really nice but the other stuff should have informed me that it wasnt ready
Everyone was very pleasant and friendly. My watch was repaired ahead of schedule.
This company gave me great service on my jewerly repair, I am absolutely pleased with the outcome of my jewerly... i highly recommend this company and definately will be back in the future
This was my first time visiting this location and one of the employees Kristan went above and beyond to make sure she provided the best service. Extremely please with the quality of service I received and will definitely be going back!
Go here to get my watch batteries replaced all the time the lady behind the counter is quick with the battery changing and saves me the headache of trying to do it myself. I recommend this place to all my friends to get their jewelry fixed or cleaned. They did my best friends wedding ring and it was amazing!
Arrived at 2 mins prior to closing and was greeted by a very friendly gent who stayed after closing time to fix mine & my wifes watches. The service was quick, helpful and reasonably priced. Walked out 10 mins after I walked in with repaired watch band and new battery. Good people, good place!!!
The best jewelry store I have ever been too, very friendly and quick and fast with the repair while wait the have. They aslo have very nice custom jewelry.
This place is great the customer service is awesome they took care of me on everything I needed above and beyond service keep up the good work
Got it fixed @ a great price
Adrian was extremely helpful and did a terrific job on my wedding ring set. I definitely recommend Adrian and Quikset to everyone. Thank you again Adrian!!
Great service took my necklace went next door came back ready to go.John was very nice and friendly.
I was 100 percent satisfied. They were very professional. Great place.
Quick service, friendly people and quality work.
Great prices,great service, we will be back thanks to Adrian!
Went to have the battery in my watch replaced and they wanted $40.00 for one battery. Battery Plus has the same battery for $10.00
Never doing business here again! I took my $200 watch to simply get a new battery and I later discovered that the man had basically forced it open with some type of tool and now its dented and looks terrible! The back of the watch is completely ruined because he could not open it and has a big hole around the circle. He could have simply just told me that he could not open it instead of damaging my watch! I am beyond furious. So unprofessional!!!
Super nice people and great service.
Quality service at a great price! I have been bringing my watches and jewelry here for decades
Needed a diamond replaced and minor repair. Good service and price.
Great customer service. I had a ring re-sized literally within minutes.
DO NOT TAKE YOUR JEWELRY HERE. I never write reviews for any business, but I had to for this place. The female employee Shawndra is incredibly rude and unprofessional. If you make the mistake of taking your jewelry here expect them to lose it, then lie to you, then get attitude from Shawndra. Do not go here.
Excellent customer service! And quick!
Nice people and good quick work.
These people are crooks!! My wife took her ear rings there to be fixed and they lost them and said that she took them with her. When she pointed them out on one of their shelves they said that someone else turned them in. Do not let these people have your jewerly. They cannot be trusted!!
Adrian is a gentleman and scholar. I suggest that whomever owns Quikset Jewelry and Watch Repair should give Adrian a $$$$ raise and not a left or right foot raise!!!
Fast and good service
Good, timely work, helpful staff
I went there to replace the batterys to my wrist watch, one of them couldnt open the case, so I went to different place and find out he mess up my screw.