Chris was not only extremely professional, but his wealth of experience shined through. He was able to resize my engagement ring within an hour, and I came back loving it just like when I left it! Took great care of us and especially the ring. Will definitely be recommending him as the #1 spot for all jewelry needs!
Went in to have my sons watch adjusted and was welcomed with a great atmosphere and professional service. Much recommended
Chris is outstanding! Not only is his work exquisite, swift and beautiful, but also his customer service and attention to detail is impeccable.I had my white gold heart diamond wedding ring of 18 years resized and rhodium plated. It looks flawless now! I love it so much!It looked so great that we instantly decided to get my husband’s wedding band polished and reapplied rhodium as well. It was same day service! Wow!They look like new rings! So so happy I was referred to this amazing business.They will be on my short list of go-to trusted jewelry repairs and cleaning for life!
Walked in off the street, Handed my Cartier frames over and he tightened them up and had me back happy in less than five minutes! VERY good service, cool courteos guy he was. ALL my jewelry repairs will be done here from now on. Im big on customer service. He went above. 👌🏾 🤓
The owner was wonderful! He really cares about his customers . I couldn’t decide if I wanted my ring to fit a little bit big on me or a little tighter. I felt so bad but he really wanted it to be perfect to me ! Which it was perfect! All thanks to him. I recommend everyone who needs anything to come to him . He has the best customer service. He’s patient and caring . Any other business would have lost their patience with me but he definitely cares about his customers. He left my ring looking better than when my fiancé first proposed. I tried leaving a tip and but he would not accept it he said he just wanted me to be happy with my ring. Wonderful service I will definitely be coming back with all my jewelry needs and would recommend all my friends and family to come here ! (:
I came here because I had a bracelet with a clasp that was broken that needed fixing. The gentleman was very nice and said he could get it fixed for me right away and it didnt even take 5 minutes and it was fixed. Talk about fast service, I will definitely come here again for any jewelry repair.
Wow, I am SO sorry to be posting a review so long since I had my piece worked on..long overdue! I got my 3 wedding rings, a center stone and 2 diamond bands soldered together, and resized. Service was excellent, and they did an amazing job..he even resized it for me again, once I realized the first time it was too tight, without charge. Will be bringing all my business here!
I went in to have a necklace repaired and to my surprise, all it needed was a quick adjustment and Chris quickly fixed in 2 minutes free of charge. I will definitely be back.
Extremely nice and very helpful. Took care of me right away and great price! I will be back for all my jewelry repair needs!!
This has always been my go to jewelry store. Best prices and best service in dfw. Chris always goes above and beyond for me everytime I go.
Thanks Chris for repairing my watch, it may have seemed like a small thing, but you really made me feel welcome and you took care of the repair quickly. Thanks for also taking a few minutes to look at my wedding ring, cleaning it and making sure the diamonds were secure. There is a reason you are rated 5 Star! Great Job!
I took in a watch to be repaired and while talking with Chris I asked if he could do anything With some heirloom rings that I had. I left the rings with Chris and after a day he came back to me with a design. After a couple of minor adjustments to the design, Chris gave me an estimate and in a week it was ready. My engagement ring and two heirloom rings have been crafted into one beautiful ring which holds so much sentiment for me. I love it and am so happy that I can now wear my grandparents jewelry. The work is exquisite and the way Chris crafted the different shaped diamonds to bring them together demonstrates his skill. I highly recommend him... thank you again Chris!
I Definitely Recommend Anybody To Go Here To Buy Jewelry Or To Get There Jewelry Clean… Chris Truly Helped Me Out I Came In Today To Get My Jewelry Clean 1st Time Ever Being Here He Didn’t Charge Me A Penny For His Service Even Thou He Could Have So I Told Him You’re A Blessing A Man Of Good Faith I Will Forever Do Business With This Man Just For The Courtesy He Showed Me Because He Didn’t Have To Do What He Did GOD Bless You In Your Business With Nothing But Prosperity 🙏🏽🙏🏽🙏🏽777!!!
Very fast and good service. Also reasonable price, recommend this place to everybody that need repair watches. 👍
Amazing price on watch batteries! Much cheaper than some of the other places I tried to go to. He also went the extra mile and set the time and date on my watch! Love the service
Excellent shop. Called about resizing a ring purchased elsewhere and it was finished before days end, even with a second resizing. Thank you very much Chris. You are my new go to guy for jewelry. Highly recommend.
This is a great place. Chris was very friendly, personable and knowledgeable. My wife and I visited his shop, in part because of the good reviews and because he is local business. We needed to have a very nice pocket watch engraved to be given as an anniversary gift. Given the type of watch and the importance of the engraving, I couldnt trust it to anyone - I wanted a jeweler and preferably someone who understood nice watches in case we needed to do some disassembly. Within minutes, I was comfortable with Chris and knew he would do a great job. You get the sense that no job is too small, too large - you wont find any arrogance in this shop. He had many engraving options and suggestions. In fact, my wife and I came with what I thought would be too long of a message to be engraved, but he assured us he could do it and it would look beautiful. We agreed to leave the watch with him and return another day, but he offered to work on the watch right way to say us the extra travel (we live on the other side of town). Anyway, the watch came out perfect and better than we had hoped. I had no expectation of getting this large of a message on the watch and certainly not in the short amount of time that it took. It looks wonderful and I have attached a picture to the review. I blurred some of it out but you can see the workmanship and quality. Thank you Chris for handling our project with such care and professionalism.
Chris did a great job on replacing batteries on 2 g-shock watches. I dropped them off and he called me within 30 minutes to say they were ready.
Wonderful service! I actually found this place through their excellent google reviews! To my amazement the service was second to none. Tucked away but easy to find, Chris was very personable, knowledgeable and did an amazing job servicing my husband’s watch and resizing my rings and bracelet. 5 stars doesn’t come easy, but Chris earned these stars and more. I highly recommend this establishment to anyone. Thank you again Chris.
Great Staff! I went to get a quote on my wedding ring to be re sized. I could not believe the price!! It was fantastic and fast. I left my ring and had it back on my finger within a hour. It was great to go in to a place that treat you with such care. I could not be happier!!! Will be back for sure!!!
All the good reviews you see here are very true! Chris was very quick to help when we walked in and the professionalism is unmatched!
5 stars PLUS!, this place right here, IS the business, I just have regular G-watches that other people only know how 2 put batteries in !!! But he knows how 2 synchronize the hands with the analog . Im a customer 4 life!!!
I had a great experience! The service and attention I received was excellent. My jewelry was repaired exactly how I expected it to be and Chris was more than welcoming. I would certainly recommend.
Incredibly professional and timely. I urgently needed a ring engraved and this was the only place I could find that would do it within 24 hours to pick up on Christmas Eve. I made the mistake of engraving prior to resizing and yet he was incredibly understanding and helpful. I turned it into a New Years present and he was able to both resize and engrave the ring within the hour, at a price two or three times lower than you’ll find elsewhere. Amazing customer service and fine workmanship all around!
Chris did the most amazing job repairing my 10 yr old wedding ring. Not only does it look beautiful but he was able to do all the work same day and I had my ring back just in time for Christmas. He was super polite professional and knowledgeable. His shop is super clean and you can tell he takes pride in his work.
Excellent customer service. My wife dropped off a bracelet for me. I came to pick it up and it was still too big. He fixed the bracelet for no extra charge. Definitely recommend this place 👍🏼
I was told from several other jewelers around the metro plex that they couldnt go up 2 sizes on an invisible set engagement ring, Chris did an amazing job it is flawless! He really knows what he is doing, I really recommend him, he is a master of his trade!
Thank you for repairing my watch today you did an excellent job.
Awesome experience! Will definitely come here again took my fiancé’s ring to get resized and the owner made sure she was happy with the fitment, also clean and polished it free of charged ring looks better then it did when we got it brand new
If I could give them one more star I would! They were very kind and were able to fix my broken necklace on the spot even though I showed up close to closing... I WILL ALWAYS HIGHLY SUGGEST this place to anyone in the future & put out a good word as well thank you for making me happy you could fix my Beautiful necklace 🙂
Amazing service. The owner assisted me right away and gave me a great price. Very professional and friendly. In addition, helped with extra questions I needed about sizing. I will be back again!
Very reasonable prices. Friendly and knowledgeable about the jewelry in stock. Helped me grab a last minute Valentines gift! Thank you so much Chris!
Fantastic professional place. I have had a few watches and necklaces repaired here. Never disappointed.
I drove all the way from Mansfield to visit this jeweler in Arlington. We have jewelers here but I read all the positive comments and decided to take my earrings there. The reviews are TRUE! They have excellent service. They are honest and in addition their prices are great. They were finished with my earrings in the right amount of time they said it would be and the cost was reasonable. I have been to other jewelers around and never felt as much trust and confidence in another place like I did this one. I’m a customer for life now. Worth my drive!
Very happy customer I’ve had several jewelry pieces fixed here from ring sizing, cleanings, he even fix a bracelet. Love the jewelry service I will definitely be a lifetime customer...❤️
I was trilled on getting my wedding ring back bright and shiny full of sparkle. Chris a highly qualify, knowledgeable, expert in craftsmanship in getting things done while I waited! Where on most places they said come back in 2 weeks. Super happy with his workmanship. The place is clean and fresh and as soon as you walk in, you feel the warm and welcoming at the door.Always going above and beyond to make you feel welcome and making sure you leave smiling and satisfied they have made me a life long customer.I plan to tell all my friends of this business and the high quality work ethic an outstanding excellence on customer service. No matter what it is from a timepiece, jewelry piece, engraving or glasses repair. If you need work done give them a try and let them earn your trust don’t think twice and bring it here. You will definitely feel the difference from other places in town.
Searching Google for a place to repair my Movado watch that doesn’t work and was in my drawer for over 2yrs. After I read most of the good reviews from customer reviews. I took the watch to the store to have Chris diagnosed the problem and gave estimate of the repair. Chris was very professional, friendly, helpful and quick from diagnosing to repairing I dropped off my watch the day before and it was completed with the new board replaced and ready the next day! Also, have curtesy to polished my watch looked like new again. Price was reasonable too! I’m very happy with the repaired and service here at Fine Repairs Jewelry and Watches.
First I just want to say I’m amazed at my whole experience. Chris was a complete professional from the time I talked to him on the phone to picking up my engagement ring. Took only hours to size my ring and he made miracles happen with taking my ring from a 5 to a 9.5. Incredible. Tested every jewel and made sure the finished product fit perfectly. I will never take my precious jewelry any where else! You will get the best when you come here. Thank you so much Chris and staff!
Super friendly, very fast with great service. Dropped my ring off around 5pm to get a ring sizing and it was ready by 3pm the following day. I would definitely recommend them and I would definitely go back.
The best customer service around town!!! Chris is so nice, going tomorrow to do a custom piece. Dont look anywhere else!! He does it all.
Walked in with a necklace clasp to be replaced, was given options in which to stay with my budget (neither option was expensive but there were options based on strength/style of clasp) and the regular use of the item. My boyfriend literally doesnt take his necklace off so we went with the stronger clasp. I was given a 20 min turn around time but he was easily done in 10. He even went the extra mile and policed the necklace and the chain for us. Great service, very professional, and quick and easy. Id absolutely go here again. No question!
Great work! Had my engagement ring sized to fit in less than 2 hrs... Its just unfortunate that I gave back the ring the next day 😁 overall great customer service 💙
Chris is a great guy that knows his stuff! I had snapped my chain and needed it welded back and seen the reviews of his service and stopped by his shop and it is exactly what everyone says!! The work made my chain look brand new! You cant even tell it even broke, what a great job!
He fixed a broach for my wife that was her Mothers. The repairs were amazing and I couldnt be any happier with the job he did.
The guy here fixed my broken expensive glasses. Now they work perfect. EVERY other place I went to said they were unrepairable. He was done with my glasses in about 2 hours. I highly recommend this place.
Management was extremely helpful and kind!
Fine Repairs is always our #1 place to go for everything! Ring cleaning, sizing and atone replacement. Family owned business and always greeted with a smile. Highly recommended!!
Amazing customer service and great prices! I called to see about having my watchband reattached and Chris was professional and very helpful. I went to the store after the call and Chris reattached the band in less than 5 minutes and I didnt have to pay an arm and a leg to get the work done!
I first found Fine Repairs about 6 months ago when looking for a place to replace a battery in one of my girlfriend’s watches and I used them recently to repair a necklace that my grandfather gave me 30+ years ago when I was a teenager. As previous reviews mentioned, the owners were very kind and genuine people and both of my experiences with them proved this to be true. Honest people doing honest work.
When my wedding ring needed repairs I wanted the very best. After researching reviews on several sites I chose Chris and I’m glad I did! I also took a watch of my husband’s that hadn’t worked in years. Chris was able to fix both in a timely manner and I was very happy with the cost.Chris was attentive, keeping me updated throughout and had them back before promised. He even deep cleaned both pieces for free. Would definitely recommend and will be back!
Over five jewelry and other experts couldnt replace my watch battery, they had it done under an hour. Excellent, professional no bs story. BRAVO! Also reset times etc on a complicated Tissot touch watch.
Their customer service is amazing! I took my husband’s favorite watch to get a new battery and repaired last year - and had a separate issue this time. He looks up my warranty to see if it was covered - it wasn’t, but he did the repair for free anyways! That same day! The place is very clean too. I would highly recommend this place to anyone.
I didn’t even know if my ring could be fixed. He fixed it in record time and it looked better than the day I bought it brand new. Chris is the real deal! I left with tears in my eyes I was so happy with his service. Go see him!
Very good service wonderful staff. Customer for life.
I didnt feel rushed and he wanted to help me. G-Shock Repair.
I had a ring enlarged and engraved,, another repaired and polished.Chris did outstanding work with exquisite detail. Chris was verycourteous and generous with cost. Thank you Chris. I will be a returning customer. Brice Hill
AWESOME SERVICE & REPAIR!! GREAT PRICES ON SERVICES FROM REPAIRING & REFURBISHING .. I was very satisfied with my refurbished & polished diamond watch and I highly recommend if you need any jewelry repair or watch repair to stop here 1st and I know he is cheaper then others because I have searched! I will continue to come back for my repair needs! Thank you for hour great customer service and work!COMANCHE BOY
Best experience!!! Chris handled my unique situation with great attention to detail. Highly recommend. Thanks again Chris!
I was looking for a jeweler and heard about this place so I decided to go. From the moment I walked in I felt at home. Chris and his wife were warm and friendly and helpful and knowledgeable. I felt comfortable leaving my 6 rings with him and he had them ready h same day! Professional and did a beautiful job! I m a customer for life. He even made me an initial charm to wear s a necklace. I highly recommend this place to anyone. His prices are extremely reasonable and competitive. You will not be disappointed. If he doesn’t have what you’re looking for he will get it o make it for you, I haven’t seen that kind of service anywhere else. Thank you for the excellent work you did for me!
Now I know why this place has all 5 stars !!!Impressive service by Chris and very very friendly.Highly highly recommended place.Thank you Chris for your customer service - keep it up man.
Awesome customer service and very professional! Did a few things with them and loved the results. Highly recommend 👍🏻
They fixed my necklace and did a very good job and. I will be returning and highly recommend them this is the place to go to if you need anything fixed.
Went in to see how much to fix an old watch I have. Chris was absolutely amazing, professional, and nice. He checked out the watch right then and gave me the quote and even showed me everything inside the watch. I would absolutely recommend his shop to anyone. I will definitely be going back again when I decide on the watch and we even talked about a custom ring for my fiancé. Can’t say enough good things about Chris and his store.
I needed a major ring sizing and they did a beautiful job. Going down 4 rings sizes is hard to do w/o altering design, but they did it beautifully!!!! 🤩
I room my Omega Railmaster in to Chris to get it resized. Immediately I could tell Chris was ever but as passionate about watches, omega in particular. The environment was clean and soothing, his work was fast, precise and immaculate. Truly a master of his craft! Highly recommend!Robert G.
I Want to Say Thank You For Fixing My Watch. I Walked In layed out the problem and Got Everything Done for A Reasonable Price. I Highly Recommend Going Here. Professional and Great Experience 👍👍👍
Chris replaced my watch battery, removed links, cleaned and polished it to brand new, and threw in a complimentary ring cleaning. Excellent work and customer service!
I actually came in here because I saw that they have repaired knives in the past. I wanted to customize my Benchmade Bugout knife and so I brought it in. Chris (the manager) did an expert job of customizing the knife with the new carbon fiber scales and titanium pocket clip. It was instantly extremely clear that Chris takes great pride in his work. There is great attention to detail, and fantastic quality in the work. I highly recommend the shop!
Great place! Fixed my wifes necklace and cleaned it + reasonable prices.
Chris the store manager. Did such great work. Love this store!!!
I’ve had several repairs and I’m never disappointed. The service is impeccable and very professional. I would recommend it for all jewelry repairs.
Chris helped me create a very special Christmas gift for my father. He showed great interest in what I needed and was very passionate about being a part of something that was special to me. I have been here before to have an engraving done, and Chris helped me then as well. This place is amazing!!! I will DEFINITELY come here for all my engraving/jewelry service needs.
My Custom made ring that was made from this place is so beautiful. The turnaround time was fabulous & the quality is great!!! Thank you
Chris is the best jewelry repair man I have ever encountered. He completes repairs with the same day usually with an hour. Great prices! I recently ordered a custom ring and he actually finished the ring earlier than the expected time. I was extremely satisfied with the work. I would highly recommend Chris if you ever need jewelry repair or if you ever need to order a custom piece of jewelry.
Very Professional & He Works Very Quickly !! Same Day Resizing Of Rings !! Amazing Work !! Will Be Returning Soon !!
FANTASTIC service!!! From the initial phone call to the finished result, I received exceptional customer service. The manager, Chris, did a great job engraving my husbands watch. He told me it would be finished within a certain amount of time and he stayed true to that time. I would NOT hesitate to recommend this store!! Very pleased with the reasonable pricing, service and hospitality.
Chris is the best!!! I want to resize my wedding rings both of them was too small because my knuckle was swollen and get alot bigger from working and i can’t put it in made me so sad BUT! chris can fixed it and did a really GREAT JOB! He is the one and only i trust to help me with all the jewelry’s problem also full of technic and full of knowledge he knew how he can help us with any problem so don’t be afraid to go there if you have any problem with your jewelry,watch or glasses he gonna help you for sure! And 100% guarantee he will make you happy again!
Earrings, ring, pendant, and necklace all repaired by Chris his prices are reasonable and the quality of his work is well worth doing business with him and his beautiful wife they are very kind🥰 Will be back soon its always a pleasure!
I had a great experience with the manager, Chris, today. One of the metal clamps on my apple watch was jammed and had been for awhile. I walked in, Chris took my watch, less than 10 minutes later, voila! Fixed! Id been unable to wear my watch for awhile prior to today, refusing to pay the outlandish price apple quoted me. I literally couldnt be happier when he handed me back my watch. Thank you Chris for your amazing generosity and kindness!
Cheap fixes but the best value a d great customer service. The best place to go to to get your jewelry fixed. All taken care of in a great timely fashion. Went in today to get 4 pieces fixed and called me later on a d said they were ready for pick up.
I was pleasantly surprised to be able to get my beloved Rotary Swiss watch taken care of for life and at a very reasonable price!
Wow, just wow! What an amazing local family owned store!! I needed an old ring straightened and resized, they were fast, reasonably priced and my ring came out better looking than when it was originally purchased years ago. I wish I had more things to repair! DO NOT go anywhere with your delicate jewelry and watches!
Visited here to get a few rings resized today based on the good reviews and they are certainly correct! Chris is very knowledgeable and extremely fast! He got the resizing, soldering and fixed the prongs on one of my wifes older rings in under a couple of hours. Craftsmanship looks very solid on the work and prices are very reasonable as well. Much better than going into one of the big box stores around here!
The people here are very friendly and do amazing work. I came in 15 min before they closed and Chris fixed a bent earring that I had right on the spot. Thanks guys.
Chris fixed my daughter’s bracelet promptly and successfully. We will be back! Great costumer service and excellent workmanship.
Its my third time visiting this place and Chris has been of tremendous help on all three occasions. Hes fixed my eyeglasses at a very reasonable price. I definitely recommend him to anyone looking for someone to receive amazing service. :)
I own a name brand watch, and I have had it for three or more years. It stopped working, so I took it to get a new battery. The young man put the battery in my watch.Then he told me there must be something else wrong because the hands not moving.When I went to pay for it,he said,no maam its free because its not working. He suggested that I take it to Fine Repair Jewelry and I did.The manager took one look at it and told me my problem .He repaired it and gave me a discount. Im so happy that I went to this jewellery shop.They were very, very, nice.Trust me on this one.
Fantastic experience with Mr Chris who provided quality repairs to 2 pieces of jewelry. I dropped them off around noon,told him I was in no hurry. Mr Chris took his time and called me about 6:00 pm the SAME DAY letting me know my repairs were complete and ready to pick up at my convenience. Jewelry looked better than new when I picked it up. Carefully wrapped and polished and ready to once again bring a smile to my wifes face. Thank you sir for 5-STAR treatment.....David
Came in with a very delicate 22 karot gold necklace that had been severed. With Chris’ craftsmanship, he was able to repair my necklace within 30 minutes! I will definitely be coming back to do more business with Chris. So glad I found him at the right time!
I went to this place because of the great reviews and I was not disappointed. They fixed my bracelet in half an hour and the price was great!
Took a silver charm in with a broken ring, he fixed it and cleaned it. Very timely and such a sweet man! He cleaned my engagement ring on the spot too. Thank you Chris!
Date of visit: 26 February 2020My dad was looking for a place that would remove a few links from his watch band. (He also had a ring that needed to be re-sized.)Chris was very helpful and he did a great job! My dad is happy with the way each item fits.
Great service Chris returned my call asap. I needed a watch resized he even stayed late to get it done. Highly recommend for watch and jewelry repair.
Great guys to do business with . Great jewelry and repairs . Chris is a good dude .
They did excellent work and were very friendly. I would definitely go back for any future work I need done on any jewelry.
Great friendly service ! I came in to get my watch fixed, Chris looked at it, worked on it, maybe less than 5 minutes. Now my watch is fixed and it fits better.QuickGreat customer serviceGreat prices
I needed a stone replaced on my wifes necklace and decided to try them out after reading the great reviews. The reviews were spot on as Chris was most helpful and provided great customer service. He replaced the stone in an hour for a very reasonable price. I was very satisfied with my experience and would definitely recommend this store.
I read the comments online and decided to give this place a try. Sure glad that I did! Chris did an excellent job repairing my broken rings and resetting the stone in another ring. My rings were in and out in the same day. The prices for repair were reasonable. I will be bringing more jewelry in to be repaired. I highly recommend this business.
One of the most genuine businesses Ive ever encountered! I had a bracelet that needed repairs and the manager, Chris, took the time to explain to me the specifics of the repairs and answered any questions I had. They gave me a 6 month warranty if my bracelet breaks in the same place after they repair it. My bracelet broke again a week later, and they still repaired it free of charge even though it was broken in a different place. Super friendly people and fantastic work as well!