Horrible business! This place is so bad it will have you thinking that you are on a prank show! I cant believe this place exist lol. The lady looks at you like the plague and DOES NOT want to be bothered with customers. She will immediately rush you out of her store and is not knowledgeable at all about shipping protocols.

Literally called earlier to ask about a package. The lady hung up mid sentence I’ve call back 8 times with no response about MY package if you didn’t want to do your job you shouldn’t have came to work today

For a 22.8-mile delivery from the Coppell, TX to a northern suburb of Dallas. It went to Kentucky, spent 2 days in Kentucky before going to Ohio. A whole week later it was passed off to USPS out of what I can only assume is sheer incompetence. 11-days after leaving a facility very close to the point of delivery, DHL has put an SEP on my shipment rather than getting my order to me in anything close to an efficient, or even reasonable manner. They basically served as a superfluous middle-man to make my delivery experience less pleasant. They are the business equivalent of giving a toddler a piece of paper to throw in the trash, only to have to retrieve said paper from the other side of the house to perform the originally-intended task later.

Absolutely the worst customer service I’ve ever had. I was hung up on twice when all I wanted to do was contact them because I was notified they needed more information for my delivery. Pathetic.

I went to this place and it was fantastic and great service they helped e with everything and i got my package out in 2 days internationally. GREAT

Love this shipping location! Amazing services at a convenient location/price! Lovely atmosphere along with friendly service. Will be sending more parcels worldwide at this location! I recently mailed off an international package and it got there on the date that was specified! Highly satisfied!

If I could give it negative stars I would. Avoid at all costs and don’t give them your business. I went to drop off a package and forgot one of the three slips it required. When I asked if I could print it out the lady rudely and clearly annoyed by me asking a question, said they have computers. When I was starting to approach the computer she said it costs $3 to use and additional cost to print. I get printing costs but usages costs?! I then asked if I could email it to her and she blatantly lied and said she didn’t have an email and I must pay. Rude and incredibly cheap.

Sent DHL packages from this location amazing customer service.

Reasonable prices and great customer service..

Super fast service and friendly people.

I really dislike Dhl, always have problems with receiving my packages. I tried to get info on my package and the lady that answered the phone was so rude and before I could say anything she hung up on me

Very convenient and great customer service will definitely use them in future

I actually really enjoyed walking in here, and feeling so welcomed by the employee that day. It was very convienent and did not keep me waiting at all! The prices were quite reasonable and Will deff come back again!!!

New to shipping via DHL, overcharged me.

Helpful staff, not cheap

0 start had my package since 12/18 dhl will not deliver

She stole $3200 from us and refused to make it right

Not satisfied with customer service