All was great on my last visit, except the advance check in. I checked in and drive to the shop, only to discover my selected hair stylist took a walk in ahead of me. She said walk ins were always taken first. So what isvthe point of advance check in? Incidentally, there were 2 other hair stylists there with no customers. I feel I am treated as a customer, not a client.
Good, fast, friendly and professional service. Was able to book a time ahead online. Checked in when I got to the store. Everyone was acknowledged as they came into the shop. Seating was well sized for the few people waiting. I was called back after a couple of minutes. Had my hair cut by Kala, she asked a number of questions, provided some options and I was happy with the result.
I book my haircut at the app, and according to the application, the wait time should be no longer than 22 minutes. Upon arrival, the lady asked me if I have made my reservation online, I told her yes but the screen that was showing online when I arrive suddenly changed to in-store. After waiting for 45 minutes for my name to be on the first place of the computer, the first available stylist calls the other customer that was below my name on the computer list. I stand and left the place to never return to this location.
Never ever a bad haircut! The staff are fun to be around!
Crystal is flawless! Her professionalism and service to the customer showed! Before starting my cut, she cleaned the area and wiped down the equipment and chair. The whole time from start to finish she practiced excellent COVID-19 safe practices. When other people came in she ensured they signed in while at the same time tending to my hair care. She truly is a leader in the store! She delivers a “championship haircut experience” every time I visit! Only she is allowed to cut my hair! Promote/pay increase/ or give her a bonus for her going above and beyond all the time...especially in this COVID environment!
I signed in to app said to be there at 1002am, I left at 1035 after my stylist finished the person before me, came up to the front and then just returned to the back of the shop without saying shed be right back, sorry it was taking so long, nothing, just acted like I wasnt there. The other stylist took another client as I sat there, not offering to let me in either.
Very clean and mindful of the customer. Kala is a great stylist and manager!
I am always happy with my haircuts and Marlene is awesome.
Great service. Got you in quick and started right away. Great haircut, exactly what I asked for.
I took my dad in to get his haircut today. He has dementia so he gets confused easily but Heather handled it with kindness and compassion that you dont find everywhere. We walked out happy with the haircut and extremely grateful for the service. Heather is awesome.
Great cut, great stylist.
The ladies were friendly and very welcoming. Thank you for having a customer centric focus.
I mainly come to this sport clips and every time I come I get a really nice cut. There is this one specific stylist who always outdoes herself, I have never received a bad haircut from her. I wish I could remember her name but I don’t know it. However, that being said all the stylists will do right by you.
Crystal did an awesome job on my hair! She was so personable and nice! If you ever need your hair cut I would highly recommend her!!
New client mvp as advertised on the sports clips site wasnt provided which includes a Precision Haircut. Additionally If I hadnt said anything to Aubrey I would have walked out with a hairline bumpier than New York St in Arlington. Secondly the other advertised New client MVP perks werent provided. That means no Legendary Hot Steamed Towel, Massaging Shampoo, and Relaxing Treatment. I should have gone to Scissor Clips nearby even though Ive never been to Scissor Clips they would have surely provided a better cut than my stylist at Sports clips. Who cares about the MVP treatment, I needed a decent haircut.
We live in a cynical world of lost souls, so many decisions we have to make each second, minute, hour of everyday, it’s consuming to the mind, body, soul & most importantly your hair.I, Myself was completely lost without any bit of hope, but I was found again by a great hair care service, who steered my locks in the right direction... with leadership... with a purpose... a new beginning of hope in finding my new do, this place is Sports Clips of Arlington. I would still be hair-farming through this desolate life, alone, if it wasn’t for Crystal & The Entire Staff @ SC Arlington, TX... ‘till death do us part.
If you are a African-American male that is very attentive to the way your hair is cut, do not go here. They managed to almost completely ruin my edge-up, causing my regular barber I go to to be completely confused in correcting me, which took extra time. Additionally, whenever I told the assistant manager to cut “with the grain”, she did not follow those instructions. Is the 30 second massage, shampoo, hot towel, and moisturizer really worth $25 when you could more than likely do the same thing at home for virtually nothing? This place is great for any other hair types, but not african-american hair, which requires the utmost attention to detail.
Crystal has been my stylist for over a year and every time I come in there I make sure that she cuts my hair. Every time, she goes above and beyond to ensure I look professional for my job. Nobody cuts my hair as good as she does! Trust me I’ve looked for a long time to get the perfect cut! She is the one! Her courtesy is always top notch with me and others in the store and she runs a smooth operation! Her customer service skills are what you would expect from a professional...excellent! She has also recommended and I have purchased the TreeTea shampoo product from her in the store. My hair is great and she is great! Promote now!
Kristen does a great job! I would tell you to ask for her, but I might be there waiting longer if you do. I only go when she is there. Great Job Kristen!
Quick service in and out, 😍
Ive been going to Sport Clips on South Cooper every two weeks for the last three years and have never been disappointed. Everyone in the store is friendly, the app is very convenient to use, and Crystal is the absolute BEST! Shes personable, professional, and she does outstanding work. See you guys soon...
I have never had an issue with this location. Great service and a friendly staff.
The stylist has a great way with customers and followed my suggestions well. I got a great haircut and wash as well as good conversation.The app let me check-in in advance. I may have waited all of two minutes before taking a chair.Ill return to the Arlington location when Im in the DFW area. Otherwise, Ill use the app to avoid long waits, and when Im travelling.
I just got a regular hair cut this time, not the MVP like I usually do. They always know what cut I prefer, and give me a good haircut, consistently like the one before.
Had an amazing experience thanks to Alontay! She was completely professional and so caring on making sure i left there satisfied with how she did my hair! She is completely talented!
I didnt know where to take my nephew, who is 3 by the way, for a haircut, until I just gave up and stopped by this location. The staff are really friendly, it wasnt too busy so he got attended really fast. Alma was his hairstylist and he made him feel comfortable and didnt get agitated when he started fussing around. Kept her cool and very patient. The price was reasonable.
Great job. Kristen
Fantastic job on my husband’s hair! Super friendly, Amanda was sweet and understanding with my super annoying requests. Customers for life!
I always get a great cut at this sport clips! Im waiting for Abby Garcia to get better so I can let her cut my hair, but in the meantime this location of sport clips is really really good !!
Aubrey is the absolute BEST!!She has such an incredible eye for detail and man, her fades are on point!!My husband is one happy man, and I must say she made a happy wife out of me!Definitely sending him to Aubrey from now on🎉
I’ve visited this location a few times and have had a great experience every time. Always get a great haircut, they are a very talented team of stylists who are very friendly and care about their clients. The MVP is the best!
I come to Sport Clips regularly and real excited today when they said on the news that the hair salons will be re-opening. I was hoping today they would be re-opening (4/24/2020).
New electronic check-in was nice. Didnt cut my sons hair the way I asked--it was a good cut, just not the way I asked. I have found this location understaffed in the past, which means a longer wait. The staff seems friendly and courteous. Ill continue to get my hair cut there (but probably not if Im in a hurry).
My stylist did a great job. My 1 and only complaint is that in order to put your name on the wait list ahead of time is by using the app.
Just moved to the area. Went to Sports Clips in Maryland. Seemed a little understaffed (Just two stylists) but it could have just been that day. Aliza was my stylist and was very nice. I got the works (Haircut, Shampoo, Cold Towel, and Massage). Aliza did a very nice and professional job. I will use this location and stylist again.
I needed to get my hair done for a wedding and I heard that the stylist Aubrey could do up dos. Was extremely pleased. She did a great job and was very professional. I will definitely be sending my husband to her for a haircut when we are in the area.
I called to get a price... $19 for a haircut? Way to high for an older balding guy like me. I could see it on a womans longer hair. I went a mile up Cooper and it was $14 and Super Cuts was $16. Too bad because it sounds like a good place and I work near by.
Its my Go-To. These guys hire the right talent and I have yet to have a bad hair cut even when my regular stylist isnt available. I always get the MVP because that hot towel and massaging shampoo are perfect after a long day.
I had to go back to fix an error. In general I like the place but they have a high turnover of stylists.
Very friendly place love the stylists
No wait, no BS.
Worst place to work at! Manager shows up late, never in attire, always in office when store is busy. Gives schedule at 10PM Saturday, 2 hrs before the new work week. Owner is money hungry. Doesnt care about if store is running correctly just cares if your reaching numbers and bringing in money. Made us stop giving loyalty to cards because she was losing money by giving them out. But, when corporate was at the stores we had to hand them out so she wouldnt get in trouble. She didnt pay me my last paycheck when I worked! Hung up on me on the phone after her bashing me down because I denied her offer since she didnt want me to leave.
They don’t have the hair shavers like the other sports clips. They only have a zero for men’s fades not the shavers. Now I have to get another hair cut in a couple days from a place that does. I won’t go back here again because of that. My fade is horrible
The haircut and cleanliness overall is fine. The atmosphere is a bit, apathetic? The staff seemed a bit annoyed to be working.
Good haircut from Most but not all. Been going here 3 years I would know. Also plan on spending over an hour they dont know what an appointment is and commonly have wait times over 30 minutes. Like today. 2 stylists. Long wait.
I got a haircut here (I am a woman) and i think it looks really nice.
The stylists here do an amazing job! Wait time could be faster but otherwise its lovely.
Used to be my go to location cause its closer to me. Here lately its gone way down hill. Different staff everytime meaning having to explain what i like everytime, service is not as good as it used to be. Mansfield location further of a drive for me but that one much nicer
I took my son here, and he loved it. The staff was great, and he looked amazing when we left!
Love sport clips. They do a great job every time.
Crystal gives me an awesome haircut everytime
I am picky with my hair. So much so that if I dont like my cut I will just shave it myself. Ive been getting my hair cut with Alma for a year or so now, and she is the best!!!
I did my babys first hair cut and the lady was amazing.
Alma is the absolute best. She does great work and has a wonderful attitude.
This is not the typical Sports Clips I go to. My first time here went great and thats why I have given it 2 stars. The reason it isnt five stars was because of my trip today. It was the fastest haircut I have ever had and was done horribly. I was surprused when I was told she was done. Too many assumptions were made by the stylist. I asked her to clean up what I could see at the time. When I got back to my vehicle I saw patches thay were missed and a shoddy fade. After this visit I will not be back to this location again. Luckily Sherri at the Kennedale location cleaned the haircut up so I could look like a respectable member of society again.
Desiree (may be spelled wrong) was pretty cool and cut very well
Excellent attention to details and the customers needs/requests.
Had a hard time finding a great place for my son but Amanda did amazing! We will return
So done with you sport clips! It was bad enough that yall want my first and last name and phone number. Now you install Kiosk to farm even more information for me! I dont need marketing! I need a haircut! you have lost my business
I never see the same person more than once except the manager. But the people here are good at what they do.
Never going back again. Ive had to go back for two of my last three haircuts to have glaring mistakes fixed like crooked bangs. Last time I went, the stylist identified the cause of a cut looking uneven, then, rather than addressing the issue, merely parted the hair and pushed most of it to one side so you cant tell. The cut I didnt have to have fixed didnt have any glaring problems, but it was an okay cut at best.
Friendly staff always walk out with a haircut.
The service in there is great but they dont know how to do good line ups .
Never come here I asked for a bald fade with a part the lady totally messed up my hair clearly she did not know what she was doing
Great service, great haircut, and good prices. They will always see you even if the store is about to close.
My favorite place to get a hair cut. The MVP is the only way to go...
Carla does an awesome job!
The barbers who work their have no experience, the owner finds anyone in the streets takes them their to work.
Theyre all amazing at their jobs!! Excellent service! 10/10
Heather did an amazing job, I will definitely go back there if I need to! :)
It was quick and what you expect. The ladies are friendly and professional
Rachel did a great job and was very nice and friendly!
Best place for a haircut and the only place for a shampoo and scalp massage afterwards
Went a few months ago messed my haircut, it was uneven... Went back they saw it and tried to fix it made it worse. Went in again and again uneven this time Im not going back. I came to this location because its close to my job, but now I think Ill go to my usual sportclips in Bedford... stylist name was Karen, she was so rough.
Very nice hair technicians
It was a very outstanding experince they know what they r doing very profesional and im from waco sp I was looking aroun on here and figured id give them a try
The employees are amazing along with the atmosphere, but checking in online or app, set up an account that keeps glitching and takes 30 min to complete and was already there, then having to check in when I get there is an inconvenience, I should be able to call in and make an appointment
Go see Karen. She did a great job
The hairdresser said I was balding. Im 23
Girls are friendly and do good work.
The cut my hair the way I like it. They just messed up my side burns once a while back.
They cut my hair
I thought the would cut my hair good but they mest up my edge up and taper fade ! The only good thing is the trim but my edge up is like really uneven
Friendly chats and great haircuts.
The last Barber shop I went to they didnt get my haircut Sportsclips got my hair right and great staff from now on this place is my barbershop
Good service, excellent haircut.
Bethany did a great job on my hair.
Verry nice love the people
Always so friendly
I always get my hair cut here closest thing i can get to military cut.
Great Haircut
Always seems understaffed. Walk in, get told to sign in and Im the second person sitting down. 50 minutes later Im still there and everyone that has come in behind me gets told a wait time of 15-20 minutes. Staff seems to be there for a paycheck and dont really care to be there.
Best haircut in town.
Friendly and good with toddlers
Great stylist.
Did a great job
Ask for Caitlyn.
Quality environment