Have U-Haul rentals, asked the staff in the building some questions, they where nice and helpful!
Great service. They are very nice and helpful.
Liers and stealers!!! I am so pissed. They replaced only 1 break pad and caliper and charged me $356 for it. Then they tried to tell me that I needed my front ball bearings and control arms replaced and it would cost $2000 to do. I bought my car for less than that!!! I got an estimate from the BP gas station in Neenah and it was $400. We decided to bring my car to this BP shop to get their opinion and they said that my car didnt need those parts replaced. Only my front left bearing needed to be replaced, the right was fine, and there were a bunch of other things the first guys didnt tell me. I ended up getting my car fixed at BP, my left bearings replaced, right tie rods replaced (turns out they were about to snap, thats not something thats easy to miss and would have totaled my car), and my leaking transmission coolant lines replaced. They charged me about $425 for parts and labor. Dont go to these scammers, they hide things from you yntil you NEED it fixed then try to jack up the price on you so you fork over youre life savings.
Attempted to rent a u-haul from them. Lady at counter was very rude and not easy to deal with. She told me she couldn’t do anything to help me until I pulled my shirt over my face because I can’t wear a mask. I will NEVER use them for anything ever again.
Scheduled a uhaul truck 7/7/20 for a 8/1/20 reservation. Received a call stating that all of a sudden they weren’t open on Saturdays. She said I could pick up the truck 7/31/20 but it would need to be before 4pm but I wouldn’t need to return it until 8/2/20 and there wouldn’t be any additional charge. I explained I had to work until 5pm so that wouldn’t work. She then said she would just open the reservation back up and someone who had the equipment available close to me would call to let me know where to pick up the truck. She never did that! Instead she changed my reservation to 7/31/20 and instead of an 8 hour request, which is what I originally requested, she changed it to a 48 hour reservation. Not only is that not at all what I agreed to or was told would happen it also doubled the changes! I would NEVER reserve anything from Mark’s!!! Moving is stressful enough and then to have them not be dependable, no thanks!
Have gone to Marks Auto for 35 years. They are fair and honest. I have trusted their service and have recommended them to friends and neighbors . A better place is hard to find.
Took my truck there since the battery was going dead all of the time. They spent a few hours trying to find the issue but could not. They felt bad they could not find it and would not take any money for their time. Even if they could not find it I still expected to pay for their time spent. They have always been good to me and are always busy so I would assume other feel the same way.
Trustworthy. Wife brought car in. Had something checked out. Wife mentioned she believed it was time for oil change and tire rotation. Marks called her back and mentioned theyd be happy to change the oil but it wasnt needed just yet (potentially saving $$).Fair pricing. Owned and run by solid people.
Honest place with good people. I have had multiple repairs and services done by them. They treat me fairly and do what I ask them too. They give me honest recommendations and dont try to force me into anything. Not the biggest place, but they do honest work and treat me fairly. I will be going back for a long time.
Completely fair and honest shop with reasonable prices and great people. I couldnt ask more from an automotive repair shop in the Fox Cities. I have also used their Uhaul services and the experience was flawless. If you are looking for a small shop that wont take advantage of you, go no further.
Very honest peopleWont take my vehicle anywhere else
Dishonest, will not take responsibility for damages that happened while the car was in their lot. They instead blamed the towing company, which I know without a doubt is not at fault. Save yourself some trouble and use one of the other 100 repair shops in Appleton.
The folks at Marks are wonderful people. The prices are fair and it is simply an excellent place to take your car for repairs.
An honest macanic good at his work with reasonable prices
We take several of our cars to Mark for repair. Always honest and we are happy with the results.
Honest? I rented a uhaul once from Mark. He told me it was ok to return it on Monday since he was closed on Sunday. Nevertheless he charged me for the extra day and told me in person that I returned it late. Going forward I avoid all rentals from Mark.
Very honest and trustworthy...best place in Appleton
Always helpful, affordable, and timely.