Great staff. Clean as can be. But finding free weights means going om a hunt. There are benches with zero weights because they have been pilfered to use elsewhere.
I was visiting family in Annandale and wanted to get a workout in. My brother-in-law belongs to this gym, so I gave it a try. I was very impressed with all the machines as well as free weights available. Anything you would need, they have.The young lady at the desk was very friendly and personable, so that always starts things off in the right foot for members as well as guests.I visited early on a Sunday morning, so the gym was not crowded at all, although Im sure it does get busy.The facility was clean with plenty of disinfectant spray bottles and paper towels available to wipe down benches and machines, which people seemed to be doing.Overall, I was very satisfied with Golds Gym in Annandale. If I lived there I would certainly join.
John was so helpful when i signed up at Gold’s! My son has been going there for over two years, The staff is always helpful, clean facility and great hours!
This gym is a must avoid! It’s so freaking hot like probably 90 degrees inside. so so so so disturbing how they avoid inserting an AC unit to keep it cool. The manager has been contacted multiple times about the matter and said we will make it work! No it’s been a year and it’s so frustrating u can’t have a 90 degree inside a gym and Im paying 60$ a month ?! Not worth your money and now they charge extra 20$for covid
I really like the staff they are great people and care about the members😄especially Mansoor Amin🙈
It was a very good experience the gentleman I talked to his name was Jonathan very knowledgeable very professional and definitely a very good place to be his ethics was enough to make me want to sign up just because he did his job so well great job
Appreciated MANSOOR AMIN, I signed up for membership they guy was so friendly and helpful. 😊
Great place, always clean and sanitize!!!
Only good things to say about this gym. I’ve tried other gyms before for the cheaper price but after trying those, I definitely prefer the quality of Gold’s. Everything from the staff to the environment, it’s great.
Very bad gym don’t joinOld equipments, not clean, smells so bad,smells like sweat everywhere, incredibly hot during summerPoor communicationFake promisesAvoid at all costWith the same money you can afford a better gymPlanet fitness is better than hereWaste of moneyWaste of energy
Only been in once but the new never process was simple and the gym very wide spread with plenty equipment from what I can tell. Knocked one star because the equipment seems well used.
The real old gold
Best gym for PT
Great workout and tremendous personal trainers!!!+
It’s just not clean enough for me and lots of down equipment. Quite annoying when every other machine is downed for social distancing.
Good staff. Always kept clean. People cycle in and out at an efficient pace. You get in, work out and get out. Simple as that.
Love this place. Enough weight to get a great workout, and enough machines to hit my auxiliaries. There are plenty of cardio equipment and the classes are always exploding with energy!
The manager is very rude! I did a phone call as a new member and interested in joining the gym, but I need to try the gym for one day as a guest, I have been told it is okay on the phone, but when I get the gym he told me no. Very rude and disgusting customer service
By far the best golds gym in Northern Virginia! It may not be the biggest box in the area or the newest however when it comes to the layout of the facility and the excellent customer service from bottom to top this is the number one club!!! The current general manager always takes time to talk to me and listen to my ideas as busy as he is. His front desk staff is Phenomenal. I also see the personal trainers and sales reps take time to really qualify and build rapport with their new customer and current clients to take them to the next level!!!! By the way only golds gym in the area that still has a heavy bag a.k.a. punching bag and it’s facility!! The heavy bag is a great work out and I don’t understand why other gyms don’t have this piece of equipment !!! They keep it all old school with a little bit of new school like I said all around one the best facilities in regards to fitness centers in Northern Virginia hands-down the best!!! I drive about 20 to 30 minutes just to get my work out in. Keep up the great work guys!!!
Cold, Cold Freezing cold Shower again! Its awful when youve just had a good Bodypump class and some machines and am sweaty and dirty but need to rush off to my work. But alas even though I ran the shower for a few minutes it never even got to room temp. I had to quickly and painfully immerse parts of my body with a tiny dab of soap and quickly rinse until I was somewhat respectable. Over the past few years this has happened to me several times at this particular gym. Why doesnt management check on this and put up a sign if its not working?I had warned the manager that this sometimes happens days before and he was in disbelief but I told him again when it happened. Although many things are good about this gym such as the classes I have noticed other problems such as noisy and disorderly clients, faulty sanitary equipment, poor equipment etc. much more than the other Golds locations. Therefore three stars. Cold shower in a gym is like a bad oven in a restaurant or bad projector in a movie theatre. Why????
Last month I revoked membership for my wife, and I have Gold Gym’s rating email (attached) confirming the cancellation. Since they had our card information saved with them, charged my card amount of $49. I called them today to ask why. They can’t confirm what is the charge about. This seems a sneaky financial transaction that I need to figure out, and is an absolute waste of time for me! Please monitor your card transactions if you are a member as I don’t find them trust worthy.
It offered just the right amenities, equipment and staff to promote my level of fitness.
To this date 07/08/20 the gym remains with few people from 5pm until its closure at 10pm.Plenty of equipment and overall clean
I joined this gym back in 2004 and left in 2006 and loved it. Now, im back in the area and definitely love the changes made to it, PLUS some of my associates that I met there, are still working out there! Great place! great staff, Nothing was wrong! Cant wait to get back in there and lift some heavy stuff
Great gym! Im from out of town and came here: front desk was professional and friendly. I also talked to the Fitness Manager and he was really helpful, it was also his first day at work but I could tell he knew what he was talking about and is experienced. Very clean, very nice mix of members. Ill come back here whenever Im in town!
Love this Golds gym!!! Friendly staff, clean facilities, good variety of machines, etc.
Great gym to exercise. It is not fancy, but has all the basics. I wish WiFi would work better!
It was ok but too expensive. Not updated. Not affiliated with the Golds in Lorton or Woodbridge so would have required two different memberships doubling the price. Then there is a yearly maintenance fee on top of the membership for new equipment. What? Locker rooms were old.
One of my favorite golds gym ever...Ive been to quite a few but this place is pretty much like the first one to become the top 3 for me...the staff is always cheerful and friendly and always eager to meet and greet you as you walk in and if you have question, theyll take the time to help get your questions answered to the best of their abilities...
Clean facility and courteous staff. 11:00 to 4:00 is quiet time to be there. Music always playing and supplies always stocked. Worth the money
I go to this gym 3 to 4 days a week and always have a great experience. The equipment is good, problems are addressed and the staff is friendly and helpful. There is always plenty of available equipment to use especially early in the morning. I plan to continue using this gym for its affordability and ease of access.
Good Gym been here 2 years ended my contract might renew,not over crowded like LA fitness and other gyms I attended, fast Wifi.Get acknowledge by staff on my way in and out. only thing that might need attention is The Treadmill Track Belts might need to be lubed with Silicone Spray. ( they Squeak a bit much)
Excellent customer service. Best Gold’s Gym in the DMV. Manager Brent Arnholter has the place running like a machine. Keep up the good work.
The Bradlick Golds is made special by the sheer presence of Hollie, her welcoming energy and good will are as beneficial as the best workout.The one star is for manager Brent, who removed the suggestion box because he is patently indifferent to member input.
It’s ok, not my favorite but it’s cheap and they have the equipment necessary to get fit!
Selfishly kind of hope everyone keeps complaining about this location because I dont want it to get more crowded. Compared to other Golds on the area, this falls right in the middle but is exponentially better than say the Rosslyn location. Dont have any problems with this gym, and I dont see proof of any of the complaints that have been posted. The staff are helpful to me and I got a great deal on the membership. If I had to dig for any complaint, it would be that the mens sauna smells like chocolate chip cookies which sucks because I gave up junk like that.
I was a former member. Hated it! I joined because of the convenience. Staff is not very smart and very rude. I know its a gym---but I expect cleanliness. Even the staff at the front desk are very cocky, rude and condescending.This place needs and overhaul---from management and downright to the staff! Clean sweep and customer service training for the new people. I dont think the current staff poor customer service skills can be fixed!
Ive been going to the Annandale location for over 15 years now. The Manager, Brian, has done a fantastic job in running this gym. Wonderful people working there.The only downside of this location is the free weight equipment. Its generally old, outdated and very limited.Besides that, I love this gym!
General manager is annoying. The managers are very unprofessional therefore I only enjoy consulting with Mo about anything, hes very informational. The manager before the current Manager was much more helpful and not annoying like the new one, I believe his name was Qadeer.
Not one of the greatest of gyms. Equipment are always down and takes weeks for them to fix. The gym area its self is a mess. Seems like no one tries to restock the weights and dumbbells are all over the place. Locker rooms are kept poorly. Seems like the paper towels are never restocked and hand soaps are always empty. I would think with 4-5 employees standing/sitting around, at least one would make the initiative to keep the place presentable.
Only because of moe, he is the only one that really cares, his general knowledge of nutrition and exercise has helped me tremendously.
2 years and counting. Great place to get your pump on. Just ignore the loud grunting and weight dropping of the guys who look for approval from strangers.
Gym is okay. Terrible Wifi. I know I go there to workout so I shouldn’t complain about the WiFi but if you advertise on your website as WiFi being one of the cool things that this gym is offering than have a good one. Extremely slow and terrible connection. Don’t receive At&t phone internet signals in the gym too
The manager at this gym has very poor customer services, rude and not polite.
Nice front desk staff that greet you with smily faces
My experience is with excellent trainers. Mainly, though, quite clean, not overly crowded. And, NOT a pick-up spot. People are their to work out, not for 3 hours of staring at themselves in the mirror.
The worst Gold’s Gym that I have seen in my life.
This gym is having problems with finding instructors for its classes. 2 classes I attended were cancelled without warning because the instructor did not show up. Im done with this gym.
I have bad experience with this gym. So disappointed with the stuff. They have a bad customer service that I ever seen.they hiring cheap people who they dont know how to interact and respect the members.if you are a Male then they give u a long face but if u are a female then they will have the time to help u with smile on their faces.They always charging ur credit card with late fees even if they get paid in time.The great thing they charge ur credit card even after cancelling your membership. Interesting gym and interesting stuff. My recommendation is changing the whole stuff including the general manager in that location. So disappointed in Goldsgym. They reflecting bad reputation to Goldsgym name.
This gym has everything I need to stay in shape and reach new goals. 4 squat racks but theyre all different. 1 deadlifting platform, a bunch of benches for doing barbell bench press and dumbell press. They have a good selection of free weights.Some of the machines are old but usable.I like that there is a place to stretch here and do calisthenics. There is a decent size fitness room with bikes and open space. There are lots of cardio equipments as well. Theres also a toasty sauna roomIt would be better if more people cleaned up after themselves and re-rack the weights after theyre done.
Golds gym is good overall but its definitely not okay to be eating Chinese food at the front desk while receiving members.
Friendly staffs, clean place and Variety of gym’s equipments. Thank you.
Up to date equipment and training staff
I struggled with a back injury for almost six months after training at this gym. I naively thought that a trainer would not ask me to do an exercise (burpees) which could seriously hurt me. After several sessions with my doctor and 10 weeks of physical therapy, I am finally feeling better. I thank God that it was not a permanent injury.Trainers are often late for sessions and sometimes stop early. The trainer that caused the back injury was often more interested in socializing than helping me. I looked up once while in the middle of an exercise to see him coming out of his office eating a sandwich!The place is not very clean. There may be worse gyms than this one but I doubt it.
I would not recommend to this gym to anybody. The staff is very rude, undertrained, inexperienced. The gym has a climate control problem and is very smelly at some points. They have no cell reception through out the whole gym so if you use a cell based music system dont bother bringing it.The gym needs to be updated cleaned and staff replaced/trained. I take the time to travel 25 min further to the closest golds instead of going here.
HOT HOT HOT and HUMID. Plus the treadmills shut off without warming and on the weekends, they always have infomercials and kids shows on. Multiple members have complained numerous times and NOTHING changes.
I had excellent experience with this Gym. Everything were fine.
Been going to this gym for more years than I care to mention but recent event forced me to write this review. Service has always been pretty sub standard here in comparison to other gyms, even other Gold Gym. Id rather go to the one in Merrifield is wasnt too far for my daily workout.Came in on a lazy Saturday afternoon (today, still in the gym now). Wife took my car for the day and my wallet was in my car, so no barcode and no ID. Told the counter person my name and address, was told I could have been using someone elses name and address. Asked me if I came in often because he didnt recognize me (I come in 3-4 times a week). I took a picture here a little bit over a year ago so I told them to verify who I am by using the picture. Took him a long time but he couldnt find it (later turned out he pulled up the wrong account) and told me the only people he knew with my legal first name were female. No problem, I took it as a joke. Told me to go ahead with my workout but make sure to have my barcode or ID next time, which was reasonable.As I started my stretches, a more senior staff came over and asked excuse me, are you using someone elses account? How was I supposed to react to that? Told him I wanted to speak to his manager. As standard procedure goes when someone asked for a manager, I was told he wasnt available. Back and forth with pissing contest he eventually asked if I could let them retake my photo. I was fine with that but it took me showing him my online bank statement thru my phone to prove Im a member. I also had two question, which was kind of the same question, which he couldnt answer. 1. Where was the photo I took here over a year ago? 2. Why is it so hard for them to verify who I am if they had all my information?It shouldnt be such an ordeal to go workout. Most people I know, if theyre not bringing a gym bag, doesnt bring their wallet into the gym anyways. I agree with the other reviewers, I do feel this gym might be on the racist side. There was an incident that happened here a long ago but I chalked that up as a single staff being racist. Now, Im starting feel like its from the top down and the entire staff (minus the little girl whos usually at the front) might be a little racist.
Decent gym with decent equipment, got a massage at the in-house clinic and was not disappointed. Gets crowded on week nights, but so does every other gym.Only gripe I have with this place is the training staff. Generally they are subpar, and routinely have 60-80yr old women doing things like pec flies and bicep curls when what they are in desperate need of is hip/leg strength to avoid being wheelchair-bound and put in hospice. That is probably the fault of their head trainer...The head trainer here is completely incompetent and self-important enough that he doesnt feel the need to learn anything outside of his extremely narrow viewpoint of purely academic training philosophy. If youre a guy who is training a lady friend he likes to cut in and tell you there is a safety issue. I studied exercise physiology in undergrad and have lifted competitively and recreationally for over 15 years mostly injury-free as well as kept up with all the literature on the topic, been certified by a handful of certifying bodies, and he cut in to tell me that my wifes impeccable powerlifting-style squat form was unsafe and if he caught her doing it again he was going to stop us. When I tried to have an intelligent discussion with him based on the biomechanics he interrupted by repeatedly saying he had a degree while walking away. When I see him teach the squat it can only be described as a quarter squat with the knees bearing all the load just begging for patellar pain. He is probably the sole reason why the entire training staff here is subpar. This guy is seriously toxic, and the reason my wife and I left for LA Fitness. If it werent for him Id be giving this gym 5 stars.The front desk staff has always been courteous and helpful. Sorry I couldnt give a better review.
Ive been going here since March and for the first 3 months I just kinda went and did my own thing. However, I then joined the Saturday boot camp, and really started connecting with the trainers, Daneal and Moe. I started my own weight training program and would often ask Daneal about how to do things. He ALWAYS readily and excitedly would show me how to do things. He even motivated me enough to run my first 5K which I loved! He is always encouraging and takes the time with me. Moe as well. Kristen has also taken the time with me and shown me different things. I have felt nothing but encouraged by the staff here. Even the guy on Saturday morning that works the front desk would put in his .02 of motiviation and encouragement during the boot camp. After seeing the same folks over and over again (Obvious body builders of the female type) I would ask them advice too and they were also accomodating. Yeah, its not the Lifetime experience with all the bells and whistes, but its close to home and as I got more invloved, they rose to the occassion and actually make me want to go there everyday. They are a great group of folks!!!
When it comes to the facility nice. When it comes to the hiring there NOT RELIABLE. It seems like they advertise false employment. Customer service person terrible, hiring management horrible.
I really should have listened to the reviews on here. Terrible place. The HVAC system is junk. This is really noticeable during rush hour times when the smell of BO is unbearable and the humidity becomes bad. A lot of douche bags here especially since they never re-rack any of their weights. Dumbbells go missing or are in the wrong spot constantly. The worse is the membership and management of the place. A few really decent workers but some of the long-time people there are garbage. They sit around and do nothing the entire time or are chitchatting with their friends. I had my membership cancelled since I returned to school. Found out they did the cancellation wrong and I was charged for a few more weeks. Even though I brought in proof of relocation, the report online said no evidence was provided. Terrible quality of service. Atleast, corporate was friendly and helpful.
Dayum.. dis gmy is da bets.
Unprofessional staff. Unclean facilities. Would not recommend to anyone.
Worst customer service. I canceled the membership and they charged me again and again and refused to give the credit back. Ridiculous.. worst experience.
I love this place
Not enough plates for free weights and not enough availability to work in.
This gold gym membership services is not good. I have so many problems with the membership and didnt get resolve after 4 or 5 time coming to the gym to talk to the sale manager. Will not recommend at all.
Just sayin, you go to a gym to work out. Not get the best customer service. All the machine are usually working and if not, they get fixed fairly quickly. The staff seems friendly, and once again, you go to a gym to work out, not to get their customer service.
Simple gym, nice staff, nice kid club.
Terrible customer services
Excellent staff equipment parking
Terrible, they will take your card info even if you dont sign a contract, and you will be stuck paying them even after you cancel.
Zero customer services
Terrible gym, do not join
Awesome place
Always crowded
Music sucks
My gym!!!
Great variety of workout equipment!
I need to go to the gym I need to go