Very prompt and professional service. They did a great job repairing an AC unit at a rental home. They responded the same day we called them and everything was handled remotely
Kim has helped us several times with both AC and electrical issues, and he has always been incredibly responsive and reliable. I trust him more than the techs my home warranty company sends out, and so I’ve even hired him out of pocket sometimes rather than using my warranty. I highly recommend Tek7!
Great Job! Actually tried to save me money and very professional, thank you.
I value Kim Lims expertise and integrity, always an outstanding job performed. Look no further for value and ease of mind. Completely satisfied with routine maintenance, humidifier, and UV light unit to help with allergies -- all things hvac.
TEK7 was very professional and friendly. Kim was very knowledgable and explained the process while working on our AC unit. The prices quoted were very reasonable and was transparent throughout the whole process. Definitely will recommend TEK7 to my friends and family and will do business with him again.
Wow - what a great experience. Not only was the price reasonable, Kim showed me how to replace my own humidifier filter and had me practice so that he wouldnt have to charge me for him to do it! And, he was super thorough in inspecting my gas furnace and cleaning everything. Also, there was no mention of a service contract so no high pressure selling to go along with a service call. I highly recommend Tek7!
Kim Lin at @Tek7 was absolutely wonderful. He went out of his way to come to my house after his last call around 8 PM to fix my HVAC. Not only that but he knew exactly what was wrong, had the part on his truck. replaced the part on the spot and knew exactly how to deal with reimbursement through the Home Warranty company that I have. Thanks to Kim Lin I have a nice warm house tonight!!
Kims service was outstanding. AC wasnt working and after being stood up by one company, I called Tek7 in the evening after 5pm. He came out the very next day, as promised, was immediately able to diagnose the issue and replaced the part in no time! Will definitely keep his contact info on my go-to list.
ProfessionalTimelyInformative
Kim did a fantastic job working with our home warranty provider and keeping me in the loop on next steps. Entire process took 4 days to have air up and running and that included a weekend (when warranty authorization department doesn’t work). I highly recommend Kim for AC repairs!
When my mother’s AC system stopped working, her home warranty program dispatched Tek7 to come out to do an inspection and make recommendations. The guy who came out was very unprofessional and gave his recommendation and number to my mother in a way that implied he wanted her to go ahead with the service privately directly through him as opposed to with the warranty program. It was all very strange. He didn’t write up any estimate nor update the results of his inspection so that it was relayed to the warranty program. I found this to be true when I called back later to check the status. The second company that our warranty program dispatched inspected the outside unit and was puzzled when they saw how it was left. The guy who came out left everything unplugged and in a mess. He took photos. It was all very strange and unprofessional, and now my mother is having to wait several more weeks to get her AC system repaired in the heat of summer.
Excellent job done by Kim! Highly recommend! Don’t hesitate, call Kim!
Highly recommend. Scheduling was easy. Technician was on time, professional, and quickly diagnosed the problem with my underperforming condenser coil. After testing the freon levels, he thoroughly cleaned the unit - there was immediate improvement in performance. He showed me how to clean the unit myself and explained how to landscape around the coil to prevent future problems (as opposed to other companies who just say call back in a year so we can charge you again to clean it again).Price was fantastic. I will be contacting Tek7 for all of my future HVAC needs. Thank you!
My AC stopped all of a sudden going into 4th of July weekend. Called 2 places and got voice mail, called the 3rd number on my list and Kim at TEK7 answered right away on a Sunday no less!! He was very responsive, came out to my place, knew exactly what he was doing and fixed my problem in no time. Now I am sitting comfortable in my air conditioned home writing this review. I highly recommend TEK7, you wont regret it. Thanks again, Kim!
Very easy to schedule and communicate with. Was willing to squeeze us in at the end of a busy day to make sure we did not have any problems just before an anticipated stretch of hot weather. Appreciated how he talked through the problem and gave us several options. Also showed me maintenance tips I could do myself that will help avoid future problems. Will definitely use this company again and recommend to others.
Kim came out the same Saturday morning I called, diagnosed the problem within 3 minutes, and fixed it within half an hour. Also gave me an impartial assessment of an issue with my humidifier, and recommended that I ask the company that installed it to come fix the problem free of charge. He struck me as genuine, knowledgeable, and trustworthy. Ill call him next time I have an issue with my HVAC.
Great company! I would recommend this company to any one. They were able to give me a great discount. They also provided me with great advice on how to prevent the issue from going on.
Kim was absolutely fantastic! Our ac stopped working in the morning of a day that was supposed to be pretty hot. He was able to come out within an hour which was amazing in itself. He diagnosed the problem quickly, showed me every little thing he was doing and explained it as well. He gave me a fair price, replaced the part on the spot and waived the diagnostic fee. Highly recommend Kim!
Knowledgeable and efficient, TEK7 helped us in two emergencies and we look forward to working with TEC7 in the future!
Called TEK7 on Sunday around 6pm (July 4th weekend) because our AC gave out. He answered the phone right away and said he had a couple jobs to finish but would come that evening if he could. He showed up around 8:30pm, determined the capacitor went out, replaced the capacitor, checked the freon level, all the while explaining to me that he was doing and answering my questions about HVAC maintaintence. He was able to retore our AC within half an hour. Super impressed and happy with the professional job and reasonable price. Will definitely use him again.
Our air conditioning stopped working yesterday and was pretty worried I wouldn’t get it fixed in a timely fashion at 38 weeks pregnant! After submitting a request for service late in the evening, Kim called me promptly the next day, came to my house at the scheduled time (surprisingly hard to find), and resolved the issue in a fair and effective way. Would definitely recommend this company!!
My furnace went out right before Christmas and TEK7 was helping me explore my options on the weekend and then went out to purchase the equipment on the weekend before Christmas. Their pricing was very competitive and they take the time to explain to you the technology options and do not try to upsell you on equipment that your home doesnt need (other vendors tried to do this to me). Take comfort in knowing this is a trusted vendor that will treat you with exceptional customer service.
I would recommend Kim to anyone that is looking for a help with heating or a/c. He helped me recently fix a problem with my heating unit. He diagnosed my issues and presented me with the right solution that met my needs without breaking the bank. I have experienced hvac problems in my single family home for almost 10 years. I would definitely go back to Kim for future hvac work in a heartbeat.
Mr. Lim arrived about 15 min after I contacted him, and went straight to work. I had done some troubleshooting on my own, and was pretty sure I needed one or more repair parts, but he kept searching for the real root cause of my problem, and eventually discovered a bad ground connection. One quick splice and a new wire nut and my furnace was back up and running. Excellent technician, and fair pricing. I will definitely call again if I need HVAC service. Highly recommended.
I listened my home for sale. The buyer brought Kim ( technician)to check my Ac unit. He wrote a report my unit is 34 years old and have a refrigerant leak. He didn’t know I’m a masters license Hvac technician. I’m a service supervisor for a reputable hvac company. According to the serial number my unit is 23 years old not 34 yeas old.Every unit have a serial number check the age of the unit.I haven’t add any refrigerant to the system for years.The AC is working great. The reason I’m writing this review to protect the home owners from these Contractors. The home owners believe what professionals recommendations. I’ m very disappointed to have contractors like this in the Hvac industry.
Excellent service. Took the time to explain the problem, what was causing it and the different options. Very personable. Answered my call on a Sunday night at 8:30pm. Schedule the visit with not problems. Showed up on time and fixed the problem the same day. Wish every engagement with service personnel was this great!
Kim was very professional. He diagnosed the issue with the furnace in a fast, yet thorough, manner. The cause was a bad control board in the basement furnace. This is a particularly expensive part. And it would’ve been hard to find as the service call was in the weekend. Kim went the extra mile to track the part down. He even offered a 15% discount.I would recommend him to anyone in need of HVAC services. Kim is knowledgeable, and more importantly, trustworthy.
Hes a Virginia Tech grad, trained engineer, nice guy, and great heating and air conditioning business. What a life-saver. I had a leak draining water inside my house from my HVAC system and he made it stop in no time at all.
Kim Lim diagnosed and solved my problem quickly and inexpensively.
Id give 10 stars if I could. One night in the middle of August, our a/c unit stopped producing cold air. I called Kim at 6 AM the next morning, he was over at 830, and done at 845. He explained everything and the price was very fair. Would definitely recommend.
Great service at the best prices. Definitely our go to company going forward.
We had an issue with our furnace not turning on, called TEK7 on a Sunday morning and they had the issue fixed within that same day. Kim was super nice, professional, and knowledgeable. As brand new homeowners, we will be sure to use them again!
Dont waste your time price shopping, just put your trust in Kim, and he will earn your trust. I got the most satisfactory dealing with him, Very scrupulous recommend highly. Post installation, Kim came by to modify the utility door according to building code, that had never been complied to with very minimum charge. Highly recommend him for your next HVAC, you will have peace of mind.
I learned a lot about how my HVAC system works and what to look out for in the future to make sure it runs well.
Excellent service; Tim did a great job after a late call on a Sunday. Very professional, and walked me through what had happened and how to prevent it in the future. Very well done!
Taught me a thing or two and didn’t break my pocket! Highly highly recommend:
Found him on Angies List, called around 1pm and he was able to show up less than 2 hours later. He fixed my HVAC issue in probably 15 mintues and thoroughly explained and showed me everything. great service!!
Tek7 has been the contractor assigned to us on several repairs through our home warranty and has always been super responsive and quick to fix our furnace. He came to our rescue again today after the home warranty company had assigned us a different contractor who was awful and constantly delaying getting our heat back on after over a week of no heat. I highly recommend Tek7. Honest, responsive, and knowledgeable service provider.
TEK7 is fantastic. Kim arrived on time, was professional, found problem and fixed it, and noted that one component of my system is undersized and I would benefit from increasing size of component with likely fewer service calls, but did not try to high-pressure up-sale me. Price was fair and appropriate. My previous HVAC company would have charged me double. Never going back to that company now that I’ve found TEK7.
Mr. Lim arrived on time to service our unit quickly and provided us with info about the issue and what he did to fix it.Great experience.
The technician Kim Lim, was very knowledgeable and friendly. He was able to diagnose and fix a wiring problem in my HVAC. So not only do I have AC for the summer but now my backup electric heat will work in the winter. Last winter the HVAC was using the heat-pump alone.
Kim with TEK7 Heating and A/C is by far the best, most professional company we have dealt with when it comes to our home warranty repairs. We recently had an A/C issue, and the home warranty company scheduled us with Sears’ A/C folks the next day. The Sears people ended up not showing up and cancelling on us when we called to check on it, so we got in touch with TEK7 and even though he had numerous other jobs scheduled that day, he ended up making time to come by and fixed our A/C. Couldn’t ask for better service, and honest advice, so you know what you’re dealing with; not just recommending unnecessary work or maintenance your unit doesn’t need! If you need A/C work or maintenance in the Northern Va area, TEK7 is hands down the way to go.
They said over the phone it should be an easy fix and lucky for me it was. Now I can appreciate the snow a little more.
Our AC unit stopped working so we called TEK7 late on a Friday night hoping someone could fix our unit ASAP since it was going to be a HOT weekend. Kim said he could be at our house by Noon Saturday. He texted me when he was on his way and was on time! He found the issue within 15 minutes, fixed it, and our unit was blowing cold air again. His prices and service were so excellent, we had him perform a general maintenance service on our unit while he was here. Kim is our go to guy for HVAC and AC services now! Do yourself a favor and call Kim for excellent, friendly, and honest service!
Outstanding service - pricing that has actually been lower than i forecasted - continue to use them and i just referred them to a close friend whos AC went down. highly recommend.
Control board on Forced Air NG furnace burned out at 6:30 AM, called at 7:30, by 10:30 onsite at our house, less than an hour had the issued diagnosed, old board removed, and new one installed. Kim did not try to up-sell service, parts, etc, and the work was cleanly installed. Very professional, tidy, and courteous.
Recommend highly.
Thanks to the great and timely repair, the heating system works again in the cold day! Yan
Thanks TEK7!Mr Kim Lim is one of the most polite and customer friendly person I have had to work in my home, what I like about him is that he is not happy unless the customer is satisfied, he was on time and even adjusted to my schedule, and when he was finished he left the area he worked in clean! WAY TO GO
Great service! The tech was on time, explaining what he was doing, finished quickly, and was very polite.
Hi was fast and good .very accommodating . And on time .Very professional.
Kim was professional and very helpful!
Our furnace would not ignite during recent home inspection for the sale of our property. Our neighbors recommended TEK7 and I called Kim the owner. He was professional, courteous and said he can respond the following day which is a Saturday. That day he came over, quickly diagnosed the issue and made repairs. Price was very fair and I would recommend using TEK7 again for any HVAC issues.
Helped us out in a tough situation. Great to see a true master technician rather than a salesman with a screwdriver.
I found TEK7 to be very honeest and thorough. Swiftly came and detected the problem. Warrranty company however seems to feel the prior company should come back and fix what they didnt do a year ago. Thank you TEK7 for following through with me.
Kim is very responsive and professional. He determined the problem with my AC and was able to explain what would and wouldnt be covered with my warranty, and even gave me a quote for the uncovered work in the spot.
Fast, professional, and my AC hero! After waking up on an early Sunday morning to broken AC, I quickly googled for someone to come save us from the sweltering heat. Many AC/Heating businesses were closed, but not surprisingly for it being the weekend. Thankfully, Kim from TEK7 was able to come out a little later to save the day. Two days after that we had an unrelated issue resulting in no AC, again. Guess who showed up not even an hour after my call. Thank you, TEK7!
Came out a few times over the past few weeks after we called home warranty and said nothing is wrong, and system is working fine. House still isnt cooling, but they told warranty company system was too small for 13 yr old house, and they couldnt do anything about it.
Great, friendly, trustworthy, and correct service. Thanks so much!!!
Kim came same day for my heat. He give me a price before he fix. A friend told me I can trust him.
Quoted few hundred dollars to replace $8 item with 10 screws. Not cool.
Excellent, fast service and reasonably priced.
Kim got my furnace running when another company said it wasnt worth repairing. I was a little hesitant reading the $8 review, but I guess my budget was higher than $8. Seriously, Ill take a couple hundred dollar repair compared to the thousands I was quoted any day.
Asked them to give a price on a new system and it was thousands lower than others. Was hoping to save a few hundred but wow!
Kim came out Saturday afternoon in 99 degree heat, fixed the problem in about an hour. Gave me options for future potential repairs, no pressure. Will be saving his number. Thanks
Technician worked quickly and efficiently to diagnose the problem.
Great!