Finding things like worn wiring causing intermittent problems takes experience and skill. Pays to go to a professional.

Knowledgeable, friendly staff that provides outstanding service. Kudos to the owner Larry who always provides very thorough explanations on what is ailing your vehicle in an understandable way. Trustworthy outfit who I have full confidence in to make the necessary repairs and not try to sell me something I dont need.

Super friendly, called with updates when necessary, and had me in and out fast. Thanks!

Been going to Ills for years always gets the job done right the first time if going to be longer than what they said will call you as soon as possible to let you know

How refreshing to have an auto repair shop that you can trust to look out for your wallet and provide quality service.

Worst customer service experience I have had in years. I would recommend going elsewhere. This owner is all about himself and the money. Does not care for the customer.

Honesty and friendly

Good advice, good service. Extremely knowledgeable and helpful.

Wonderful service! Honest expert service and advice. Larry is a pleasure to work with. Cannot give them enough praise or stars. We are lucky to have Ilis in Ann Arbor.

Great auto shop. They can do a multitude of repairs on a large line makes and modles.

Truthful, honest folks here.You really do get what you pay for and I will never go elsewhere for detailed auto engine work.Customer for life now!And two years later in August 2018 I can still say the same thing. Detailed, respectful, a truly knowledgeable mechanic, Larry is the real deal. Work done right the first time.

Took my 85 Chevy truck in for work on the brake lights. They sorted through some shoddy wiring from the previous owner, called to give me an in depth run-down on what theyd found, and had everything back up and working within a couple of days. Great shop.

We were a first time customer, limped in with a broken spring shackle on our work truck. They got us in right away, the estimate was accurate, our Van was done on time. We were back in business!!! Looks like we have a new mechanic! We will be back, but not too often I hope! :) By the way, EVERYONE there treated us so nicely! I felt very comfortable, we were even given a ride home! Didnt see that coming!

Very thorough and professional. They take the time to really explain what is going on with your vehicle so you can understand it. Good customer service.

Honest and trustworthy folks- these will be my go-to mechanics from now on! Larry is absolutely wonderful.

Very nice people running a solid business thats been in AA forever. Definitely expensive but consistent, honest work.

Very careful and thorough in their inspection, explained everything to us so we could understand.

Took my vintage vette in for front suspension bushing work. Illis had done excellent work for me from way back when the original owner was still alive, and who took it upon himself, aside from the specific service to be done, to somehow touchup/repaint the engine block GM blue and freshen it up (he had an older Ford T-bird that he took pride in)...a nice, surprising gesture that I hadnt asked for, nor did he charge for. Years later (around 2012), when the suspension work was performed, I also supplied eight new spark plugs to be swapped out @ $10.00 each (charged $80.00). Drove the vehicle for the rest of the season. The next spring I crawled under the car to inspect a leaking power steering hose, only to discover that the spark plugs that I supplied, and paid to have changed, evidently had not been changed after all...the existing spark plugs had blue paint overspray on the ceramic portion, plus they reflected a bit of rust that I wouldnt expect in less than a years time. Because of the lapse in time between the bushing service (not cheap, but they did the service properly), winter storage, and my discovery of the old spark plugs still in place, I did not call Illis to express my dissatisfaction. Still, every time I crawl under this vehicle to perform an oil change or lube and see those paint over-sprayed plugs, it burns me. They dont have many miles on them anyway, but I did supply and pay for something that I didnt receive. My suspicions that this vehicle did not have the fresh spark plugs installed has since been confirmed by another auto shop that primarily services Corvettes, and that shop will be finally changing those plugs for me. Its a shame that Im paying for it twice.Unfortunately, Illis Auto Service is no longer a consideration for me.

Had brake problems and am from out of town. The professionals at Illis handled the problem straight away and were professional. I would recommend them to anyone in and out of Ann Arbor. Very Happy Customer

Excellent professional work. Larry knows his stuff and is very helpful.

I always feel confident that they have done a good job and that the price they charged me was reasonable.

Saved my 19 year old Toyota Avalon from having to go to the junk year!

Excellent fast service.

Honest assessment of what was wrong, did not try and rip me off.

Very courteous