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Alaska Tours
600 Barrow St Suite 200, Anchorage, AK 99501, United States
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Alaska Tours

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J
Review №1

Our guide for the turnaround turnagain tour was great! He grew up in AK and gave us a lot of good info about the area. He was also fun to be around and willing to improvise during our tour. He let us stop for photo ops where appropriate and did his best to find animals in their natural habitats and point them out to us. When we got to the height of the sky tram he left everyone to do their own thing for a while but when he found me lost and unsure of what to do he helped me find the best views for my photos! When we went to the animal reserve the snow was so thick that he walked in front of me to create a path so I wouldn’t slip. There were only 2 other people on the tour with me and the company did a perfect job at keeping us socially distanced in and out of the van. Our guide wore his mask the whole time which made us feel very secure. We were only in town for a couple days and I would recommend this tour to anyone wanting to see a lot of Anchorage in a short amount of time.

Um
Review №2

The specialist we worked with Gitte was so accommodating and helpful. She is enthusiastic and put a lot of effort into booking our tours to include hotels and the cruise and bus tours...she kept us informed and answered any questions we had...We were supposed to do it last year for our 20th were delayed by covid. We are glad we were able to still work with her this year. I am sure the others are also enthusiastic but we happened to work with her.We had a GREAT time and no problems and really appreciate all her work. Please see for yourselves!

Gu
Review №3

I booked a tour to the Arctic circle on the famed Dalton Highway for November 29. Kimberley was extremely helpful with information and the booking formalities. She was available to answer any questions I had. Everything went as planned on the day of the tour. Our tour guide and driver, Mel, was amazing - very knowledgeable and put safety first. Despite dangerous conditions, I got to experience everything I came for, including the northern lights! Dallas, the person who drove me back to Fairbanks after the Aurora viewing was great too. Highly recommend Northern Alaska Tour company if you intend to travel with complete peace of mind.

Sh
Review №4

They are amazing!! They helped change around days and help me book a flight seeing tour. They answered all my questions and gave us lots of advice. It was our first experience with a travel group and it was a great experience.

LB
Review №5

Great experience working with Alaska Tours! Kimberley made planning so very easy. Great suggestions, extremely helpful in arranging all our priority items plus options for our unscheduled time. Clear and timely communication was appreciated. I would definitely contact them again for future trips to Alaska.

Ma
Review №6

They helped me setup a train tour from Fairbanks to Anchorage, and secure lodging along the way, even adjusting the days of my stay so I could explore the towns!Have happily recommended them to family and friends I know for their own trips!

As
Review №7

We had a wonderful experience once we made it to Alaska. Our American Airlines experience was terrible. But Alaskan Airlines and the entire trip in Alaska was wonderful. We participated in two separate tours while in Alaska and both were wonderful, once-in-a-lifetime experiences. The Northern Lights had been at the top of our bucket list and it was well worth the trip to Alaska to experience this natural wonder!

Fo
Review №8

Absolutely wonderful tour! The captain and the whole crew were helpful, friendly, and knowledgeable. The sites were breath-taking! I highly recommend this tour!

El
Review №9

We travelled to Alaska during covid time and the agency did a great job helping us preparing and planning a customed tour for us in those times. They proposed a baseline trip and we adjusted together, our agent was very patient. Our agent was also very responsive before our trip, during the trip and even after our trip.

So
Review №10

It was awesome to travel with Alaska Tours. The travel package is amazing. Everything is arranged and booked for me. It was an unforgettable trip with Alaska Tours. Super fun. Love it. Had a great time with my friend with Alaska tours assistant.

Pa
Review №11

We have used Alaska tours twice now, to help us in two separate Alaskan vacations, and everything they have arranged for us has been wonderful. They are always friendly but professional on the phone and have always been on top of the arrangements, making sure everything is in order. I highly recommend this tour company.

Ka
Review №12

Gitte worked with me to create the exact itinerary I wanted. Especially in this time of uncertainty about what was open or running, it was vital to use someone I could trust.

Me
Review №13

We just returned from an amazing National Parks Tour-arranged by Alaska Tours. Melinda was extremely helpful as we made many changes to the itinerary. And that’s what I loved about Alaska Tours! We wanted to do a self-guided tour-not a cruise or a bus trip. Our trip couldn’t have been more perfect-all of our accommodations, car rental, train, fly-ins etc. were prearranged. It truly was a trip of a lifetime. Thank You ~ Alaska Tours.

Sc
Review №14

I went to Alaska In July 2020. This was the 2nd time I used Alaska Tours and both trips went off without a hitch. Melinda did a great job rearranging some tours because of Covid and cancellations. I highly recommend them.

Ab
Review №15

My husband and I took our family members on the glacier discovery train and float trip, it was such an awesome experience. We had Emily as our float guide and she was great, she made the whole trip so much fun. All said and done we would definitely recommend to anyone looking for an excursion!

Am
Review №16

This was a great a find. I am grateful Google brought this up. They took care of everything from day 1 to the last day. I got the cheno hot spring package and I was very happy with it. I will definitely be using their services again in the future.I give this a 98% ONLY because food isnt included but during covid thats a good thing. But just to be clear overall this is an amazing company and customer service specifically Gitte was AMAZING.

Do
Review №17

This vacation was the best vacation ever! Everything was well coordinated and everything was laid out for us in an itinerary. The Borealis Basecamp was great. We were there 3 nights and saw the Northern Lights 2 of the 3 nights. There were very fun things for us to do during the day. Snowmobiling, dog sledding were the things we did but there was much more to do. We would recommend Alaska Tours to anyone and we would definitely contact them for a future Alaska trip.

Ka
Review №18

Alaska Tours was fabulous to work with! I have recommended your company to so many other other agents and sang Betsys praises to everyone I know looking for tips on booking Alaska. The process was so simple from start to finish and my honeymooners had a great time.

Da
Review №19

This was my second time booking an Alaskan adventure through Alaska Tours. You just tell them the things you’d like to see or do and they take care of the rest. Both of my vacations were amazing experiences and I thank Alaska Tours for everything they’ve done.

Ma
Review №20

Had an amazing trip thanks to Alaska Tours, they put together the perfect itinerary for me and as a solo traveller it meant so much to not have to worry about those details. They were super responsive to all my inquiries and would recommend them to anyone planning a trip there!

Da
Review №21

We recently took a custom trip to Alaska through Alaska Tours. Kimberly arranged everything for us. She was wonderful to deal with and booked everything we asked. Every excursion was hassle free. It was a great trip!

sc
Review №22

Melinda and the staff at Alaska Tours did a fantastic job of putting the details together for our recent trip to Alaska. There were a lot of moving pieces that came together perfectly because of their knowledge and expertise. I would highly recommend them and we are already planning to use them again on our next trip to Alaska.

Ki
Review №23

It looks like I might be in the minority here but I wouldnt recommend them. My mom and I did the Fall Colors tour from Anchorage to Fairbanks. For the most part the trip was great, but there were a few issues in terms of the first couple of hotels we stayed at, and a couple of issues of things being listed in our itinerary as having been paid for that we ended up having to pay for once we arrived at our destination. The biggest issue I have is that when I reached out and emailed the company about my experience I never got a response. I couldnt in good faith recommend the trip we took to someone; not for the price we paid. There were a lot of positives, and with a few tweaks it could be remedied.

Ma
Review №24

A very organized tour company. They made all arrangements for us for a land/cruise package and gave us vouchers. Everything went very smoothly whether it was a hotel check in or a bus that needed to pick us up. I was very pleased with their services.

Ma
Review №25

Awesome trip. Everything was perfectly coordinated and planned down to the smallest details. It exceeded our expectations in every way. We wholeheartedly recommend this company.

AL
Review №26

Everything was arranged perfectly, the city tour and light viewing guides were professional and very friendly. Would highly recommend letting Alaska Tours arrange your trip, my wife were so taken in by this tour we are planing on going back this spring.

De
Review №27

All accommodations were stellar! We were able to change the standard tour to be more along the lines of what we wanted to do and see. I will definitely use Alaska Tours again and recommend them to my friends and family.

Sh
Review №28

Had an amazing time in alaska! All the arrangements made were perfect! We didnt have to worry about getting from place to place or what accommodations to get! Everything was done and seamless!

Wa
Review №29

This trip was awesome. Alaskatours took care of everything and the accommodations were excellent. I would certainly use them again and recommend them to anyone looking to tour Alaska. Thanks again.

La
Review №30

It was perfect. Great hotel. Absolutely loved the Borealis Basecamp. We met some amazing people who worked there. The food there was extremely pricy so just be aware. Unfortunately the snow didn’t allow us to see the Aurora Borealis during our trip and it broke my heart, but I will be back and definitely use Alaska Tours. Didn’t have a single issue and that’s refreshing. It was easy to book. Easy to access once there. They did all the transportation planning and everything. Thank you!!!

jo
Review №31

Very expressive! For very little experience, should have saved the money and used it for a car trip.

Br
Review №32

Outstanding job. Alaska Tours helped me put together a flawless individualized program that ran very smoothly. Fully recommend their services.

Re
Review №33

We booked two different activities with Alaska Tours and they were wonderful to work with. They gave us suggestions and options that fit our group of travelers. I would highly recommend them and use them again when we go back to Alaska in the future.

An
Review №34

The Tracy Arm Fjord cruise was one of the most amazing tours I have ever seen!! Simply breathtaking!! The crew was fantastic as well!! Just BEAUTIFUL!!!

Al
Review №35

Alaska Tours planned our best trip yet! Every day trip was super fun and wonderful lodging picks. Thank you again Betsy!!! 🙏❤️

Ra
Review №36

My wife says this was probably the best planned vacation we ever took. Top notch

be
Review №37

The worst experience ever! The Basecamp I booked had horrible service. The shuttle driver that was in charge of taking us to the borealis basecamp didnt take my purse down and left with it which had all my personal belongings. I got my purse back at around 11pm and the charger was missing. I notified the office and they just said sorry and told me i could borrow a charger but had to give it back. My activity the next day wasnt even on the system and five minutes later i was told that one of the snowmachines didnt work so I could either cancel it or just do 30 min of it and get half of my money back. I was told I was going to get a refund of $75 because the hour activity was $150. I waited at the table to get lunch for more than 20 min just to get the menu really bad service! After i got back from my trip i waited a couple of weeks to hear back from them regarding the refund, I texted them they didnt answer until the next day and asked for my paypal info i sent it to them waited two more weeks didnt hear anything from them so I contacted them again and they said paypal was having some issues so i waited a few more days contacted them again and they said they will mail me a check. I recieved the check a few days ago and it was for $50 dollars. I will never pay that amount of money for something that was not worth it! I Do not recommend staying at the borealis basecamp.

Na
Review №38

We had a great time in Alaska thanks to our wonderful tour to see the glaciers. Highlight of our trip.

Bo
Review №39

Excellent accommodations, tours and wonderful employees!

PA
Review №40

The trip was perfect!! Allof our accomadations were great and the inclusives and add ons were right on! If we go to Alaska again, we will use Alaska Tours!!

R
Review №41

First time using Alaska Tours. Will use them again because everything was perfect.

Br
Review №42

They did a fantastic job of co-ordinating what we wanted to see in Alaska. Everything was very smooth and when the weather interfered they helped us with our tours to make it right

Ka
Review №43

RESPONSE TO THE OWNER: While we fully understand that Alaska fishing regulations are out of your control, the people at the Lodge we did fish with told us that the salmon season had been canceled for their region in January. You booked our trip in March. This means you took our money knowing that you could not provide us with the trip we’d asked and paid for, which was to fish for salmon. Alaska Tours did much more than ‘miss the mark.’ You sold us something that you either knew or should have known was not available in terms of the salmon fishing, and then you also switched us to a substandard Lodge and guide. Had we known this was what you planned to do (which was impossible since your confirmation documents appear to be purposefully vague), we would have canceled and booked a different trip with a more trustworthy tour company. We deserve a full refund, and have filed complaints with the Better Business Bureau and the Alaska State Attorney General’s Office.BEWARE! In March 2019, I called Alaska Tours to book the Fly-Out Guided Spin Fishing for three people –our son who is serving at Joint Base Elmendorf Richardson, my husband and myself. I told them we wanted to go salmon fishing from Riversong Lodge, a trip that had been recommended to us by a fellow officer friend of my son’s, and the Alaska Tours staffperson booked the trip. Curiously, none of Alaska Tour’s subsequent paperwork, invoices or vouchers contained any detail regarding our arrangements. Imagine our surprise when we departed June 27 and landed at a completely different (and inferior) lodge and were told that salmon fishing had been closed in the region since January, well before we booked. We had even asked at Rust’s Flying Service counter before our plane departed to buy a license and salmon tag, and no one commented on the fact that salmon season was closed in the area we were going. We ended up fishing for trout and pike (considered an invasive trash fish) with a 19-year-old intern fishing guide who’d just arrived in Alaska from Georgia the month prior. At one point, he even asked us what halibut tasted like… We’ve asked for a full refund, but Alaska Tours has refused. So be careful of their advertising (the trip description page pictures salmon fishing) and their tactics (they substituted an inferior lodge and guide experience). Sadly, it was a precious vacation day wasted.

Ke
Review №44

From the booking to the actual tour, everthing was amazing, staffing at the train stations, wildlife conservation center, and the rafting staff was amazing, fun and informative. I would highly recommend them to anyone.

sa
Review №45

Great tour. Good service

Do
Review №46

Everything was as they said it would be did a great job

Ke
Review №47

This was the highlight of our trip!!!! Highly recommend.

Pa
Review №48

Good guides well run

Cr
Review №49

Awesome tour and highly recommend

Information
52 Photos
49 Comments
4.7 Rating
  • Address:600 Barrow St Suite 200, Anchorage, AK 99501, United States
  • Site:https://alaskatours.com/
  • Phone:+1 907-277-3000
Categories
  • Tour agency
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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