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Diamond Janitorial Services - Pre-Listing Cleaning, Construction & Vacation Rental Cleaning, Home Move-Out & Move-In Cleaning Service
8117 Bearberry St apt 1, Anchorage, AK 99502, United States
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Diamond Janitorial Services - Pre-Listing Cleaning, Construction & Vacation Rental Cleaning, Home Move-Out & Move-In Cleaning Service

Comments
Al
Review №1

Staff are friendly, and deal with my large mess like professionals. They also treat my furbabies nicely! They get the job done quickly, so Im able to enjoy my day while they work then come home to a clean house. Thanks for being great, guys!

Ma
Review №2

I have used Diamond Janitorial Service for over three years now on a 2 week basis. They are very responsive to my needs. They are always on time or will call if running early/late. The staff is very friendly. Very good value for work done. I would recommend this company.

An
Review №3

I’ve been using Diamond Janitorial Services regularly for quite some time. As a busy, working Mom they’re services are invaluable. I’m always relieved to come home on cleaning day! I would recommend their services to anyone who needs cleaning regularly or a deep clean.

ka
Review №4

I’ve had Fatu and her team clean my house monthly for the last 3 years. I really love having 3 or more people coming to get the job done fast. I definitely get my money’s worth and the billing and ease of payment/scheduling is a big plus!

Al
Review №5

Ive been using Diamond Janitorial for years, and theyre fantastic. Theyre very responsive and detail-oriented.Diamond goes above and beyond to get everything we need handled.I plan on using them for many years to come.Thanks for the consistent, quality service.

Al
Review №6

I’m grateful for the work they do and I was excited with your cleaning and I want to thank you once more again for the professionalism on your job...

Au
Review №7

They canceled on my moveout clean with only around 12 hours notice. Would not recommend.

Ca
Review №8

She cancelled my appointment next week because she didnt want to clean my house for free. I found out my appointment was cancelled only because Groupon alerted me that she voided my coupon. Not even the courtesy of letting me know, I had to call and confirm since she had set a date and time. She was rude when I asked and I get yelled at. I would not recommend.

Ka
Review №9

Hands down the hardest working team out there and they really enjoy thier jobs and step up the professionalism in cleaning. Want it done right - call these group!

Je
Review №10

These guys are awesome. So fast and friendly. They did an initial deep clean and then come every two weeks. They also did a deep clean for my mom and she was very happy with the results.

Ka
Review №11

Beautiful job on a deep clean of our house. I would highly recommend.

Ca
Review №12

Our church has used Diamond Janitorial as our weekly cleaning service for two years and have found them competent and professional. The owner is responsive and attempts to meet our extra needs as often as possible. We realize the problems that can arise when staff quits or someone is sick, but that has only rarely happened. We have recommended Diamond Janitorial to other churches in Anchorage because they are competitively priced, thorough and prompt.

Ne
Review №13

2hrs 4 people, $40 per person per hour.Our home is already clean, but I was looking for the convenience and that extra sparkle. We had to call them back to finish things that werent completed and even after that... I am currently cleaning the windows that were included in the job and never touched.Nice group of people but I could have save my $300+.Update:The job requested for your FOUR employees to complete was mainly the kitchen (cabinets, walls, countertops), 3 regular sized windows (bd, dining, kitchen), 2 relatively small bathrooms, and the floor to be mopped.Your manager is the one who walked through and quoted it as a 2 hour job because our home was so clean! She asked if we wanted the walls in our bedroom to be wiped down which would require more time. It was at that time I told her it was not necessary and that all of the trim had already been wiped down, just the floors and window in the next bedroom needed to be done. I left shortly after. My husband remained and said one of your employees asked what needed to be done and was directed specifically to the dining room window which I ended up having to actually clean when I returned that evening and left my initial review.We paid and tipped your crew under the pretense that all items requested had been completed thoroughly. It wasnt until an hour after your crews departure that the person who referred you had to call your crew back because the walls around the range had not been cleaned. I came home later that evening to look over the job since I was told you all had to come back to find that the windows were not even touched hence again my initial review.Trust me when I say you arent the only one shocked! The fact that you would respond as though you did me a favor! GOH! Be happy I didnt have before and after photos! Your crew was over 30mins late, had 2 people per section, returned and I still had to clean thereafter. Your manager quoted 2 hours and if she needed more time than she should have informed us!All future customers: It is obvious this company requires direct supervision. Be sure to cover yourself and take before/after photos. Customer service is not customer service anymore! So as stated before, they are a friendly bunch of young adults...double check the work completed before payment.

Ja
Review №14

My wife and I scheduled a move out clean and will never use them again. As were already out of state and selling our home (as a fixer upper as is) we made an appointment for 3 man hours which we were told would be 3 people working for 1 hour. Okay great we thought. After arranging for our friend to be there and providing payment the owner wants to re schedule less then one hour before our scheduled appointment. She either wanted to come another day or right that moment. As our friend was already at the house and we wanted the work done we opted for now. She showed up with 4 people for 45 minutes and informed me that our house would be more like a 400$ plus for a full clean. We informed her that we wanted them to do whatever they could in the 3 man hours we planned for. We bought the home in rough shape and moved out of state very quick but I did want to have some cleaning done for the new owners. She was very short and not happy with that answer. Continued on about how the dog drool on the back door would take hours to get off. Yes we had a saint who had cancer and was just put down the day before we moved. Again I was annoyed because I did not feel the need to explain all this so I didn’t and just repeated that we wanted her to do what she was hired and agreed to do. Later she then decided to call our realtor and tell her that we did not pay her for a full move out clean. We paid her for the 3 man hours as agreed even though she changed the time, people set to work, was rude, and then crossed boundaries. I would never recommend them for anything. We just threw away money today.

Mi
Review №15

I have four Guesthouses in Anchorage, and I have been using Diamond Janitorial Services for over a year now......they do a great job, have a hard working staff and are willing to please. I do recommend them!Michele P.

An
Review №16

I hate to leave a bad review for a small business, but I had an appointment and the cleaners never showed up. They did text and call, but they knew I was at work and that my boyfriend was going to be the one home when they came, and I didn’t get the messages until I got home 7 hours later. Scheduling was difficult and what communication there was, was slow. A friend recommended them to me after she had a deep clean done preparing her house for listing. I was just a groupon customer and was obviously not a priority.

Ni
Review №17

I have been using Diamond Janitorial for the past several months. They are always reliable and timely, and I have been extremely pleased with their professional, thorough cleaning services. I would highly recommend them for a home or business.

Ma
Review №18

Great move-in cleaning service. Thank you for the great job!! Im recommending this company for any cleaning job.

El
Review №19

Their team is thorough, polite, and the owner never hesitates to answer questions!

Jo
Review №20

We have had a good experience with Diamond Janitorial keeping our urgent care very clean!

Kr
Review №21

If I could go negative stars I would. You should listen to her talk to her employees. Not only does she treat them bad but she also talks bad about ones who have left or other clients.

Mi
Review №22

They canceled our appt. 3 times. One time when we didn’t even have an appt. I wouldn’t recommend this company to anyone!

Information
2 Photos
22 Comments
3.5 Rating
  • Address:8117 Bearberry St apt 1, Anchorage, AK 99502, United States
  • Site:https://akdiamondjanitorial.com/
  • Phone:+1 907-744-0756
Categories
  • Carpet cleaning service
  • House cleaning service
  • Cleaners
  • Commercial cleaning service
  • Janitorial service
  • Window cleaning service
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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