The manager Dave is a great manager, corporate or the system usaully changes the price along with the part number. An sometimes u have to pay less or more depending on the change. 👴🚗🚐
Honestly theyre great. The employees are quick, they know what theyre talking about. And they usually always have something in stock, if they say they do. Yes, I called before I went and the guy who helped me didnt know what I was talking about when I got an answer from a different guy on the phone, and couldnt confirm a price I saw online so instead I paid about $200 more than I feel I shouldve because it was one price online already. Other than that 👌 thanks yall.
Great place for all ur last minute car needs. This location stays open late so very convenient
I called in to buy a battery and have it installed in my BMW. I was given the price 160. I said ok will they be able to install the battery. I was told I dont it matter if they fell comfortably. Im confused you sell battery for my car, you install battery that you sell but you dont know if you can install the battery Im going to buy. Makes no sense
Customer service was great they handled my issue as a team. Quality was great.
Maribel was very rude. I think that was her name. She has dark hair and extremely long fake eyelashes. She kept walking away while I was talking to her and ignored me. I brought in old break pads to compare to new ones. She threw them on the counter and walked away and left me to pick them up. My hands are black and I went to ask for a napkin and she walked away before I could. She has a huge attitude problem and obviously hates helping people. Get a different job if you hate it so much. Won’t be coming here again.** update** turns out maribel over charged me AND gave me the wrong item!
Good parts, great prices. And free tool rental to complete you auto project
Fair parts were fair price what can you say.
Great phone & counter service, had what we needed reasonable cost. Job is done sister-in-law is happy thx auto zone
Great service. Attention, polite..
Hi i came to ask tony to help me about my car has a warning say the check the charger system they recommend to replace the bactery and alternator which i did and the warning didnt go then i go back an ask if they can checked again and tony has a very bad customer services refuse to do it and says that he is no a mechanic and is not his fault that i spend 800 dollar in parts i know he is not a mechanic but thats no a reason to treat customers like that very rude behavior
Store seems woefully understaffed dropped off my battery they said it would be ready in an hour showed up an hour and 20 minutes later they said it needed to be another hour came back an hour later long story short 2 and 1/2 hours to get my battery I dont know about that that seems kind of long I just wanted to get my wifes car running but staff was very friendly you know I I dont want to take anything away from that those guys were working hard they just need more people hear that AutoZone management hire more people here your managers great and doing a great job just get more people to these people so they dont have to work so hard Jesus autozone
Theyre fabulous ! They gave everything I need !
Friendly staff & helpful good parts store
Good place & good people. Always polite & helpful. If they dont have it theyll steer you in the right If they can .
Found what I was looking for, actually the guy behind the counter very efficiently got my item, thanks for the great service.
It makes no sense how the systems are down every time at 10:00 and theyre still open but people have to wait for half an hour it shouldnt be open for that time it gets people confused or why would you be open for if you canot help people out.
The line goes fast.The people who work there have all been helpful and knowledgeable.I have bought alot of stuff from this store.
Got no attention at all when I came in to the store....😑😑
Small selection at location, but there are enough locations to find what you need..... Eventually.
Been going there for about 25 years friendly service
Horrible called about 10 times 6/30 /21 around 10:15 pm no answer horrible service !!!!!!!!
Referred by another AutoZone. Pulling into the parking lot I thought they were closed. No lights on no cars in the parking lot, but was happy that they were open and had the part that I was looking for.
Great customer service and always extremely helpful.
I will always find the right help to fix my car in here
Bought a fuel pump. Big store. Busy, and quick to purchase the part I needed.
Always have the parts love that is open late
The staff was very helpful and accommodating. This is the best place to go for help and I have never gone here and not gotten someone that didnt know what they were doing. I need to purchase stock in this company.
Good service but ou of product
I got the worse customer service in that store, I was trying to get a part and the cashier was not in a good mood, gave me such an attitude and they didn’t even had the part, I feel like Orally or Pep boys give better customer service, Auto-zone need to train employees to give a better customer service ....
I dont have a problem that the only AutoZone that is open on time and have later business hours. Yes the lines are always long but that is to be expected for a place that has what you need and you dont need to shop at a different location to get it.
Always helpful i go there alot
Directly to the point of my visit, very satisfied customer 10 thumps up.Manuel Carrillo
Employees are not willing to help saying that they are short handed even though there was 4 guys just sitting around doing nothing and when you ask them something they say that they dont know to go to a mechanic very unpleasant service
Products listed on site as available for in store pickup. Showed up to the store and the item wasnt available. Staff was pretty unhelpful. Tried to upsell me on parts to make my own diy item and had a poor attitude.
Awesome customer service! The manager Eddie was super friendly and helpful, as well as the other 2 employees that I spoke to. I ordered my part online, and within 10 minutes it was ready for me to pick up!! Awesome! Eddie understood that my car was obviously immobile, and so I was able to send in a friend to pick up my part! I will recommend this store to all my family and friends. A++.😁 Thanks AutoZone!!!
An extra star for being open till MIDNIGHT!!!
Very helpful staff .
Manager was rude. And wanted to blame the customers that we come into the store and move stuff around to the wrong shelf as to why the product had the wrong price because a customer came in and moved it to wrong spot. Although there is no other spots open and its in the same section as the rest.
Great customer service and great prices
Helpful group to get parts From
Great customer service
Went in for new windshield wiper blades. When I went to install them, a part was missing. I went back in and tried to show a cashier the missing part for a quick exchange. Instead of just looking at the missing part and letting me make a quick exchange, he made me get back in line. It turned a quick 10 minute stop into a 40 minute stop. Terrible customer service.
Overpriced too expensive and not really helpful people the one I went to dont know what theyre doing
Normally very helpful and my go to place for all my auto battery needs. Had them check and charge my battery for free with no hassle.
Very helpful associates and gives good advice
John helped me over the phone and then when I showed up, he found out what parts I needed and was in and out in less than 5 minutes.Only someone who knows his auto parts can do that.Many thanks for John and Auto Zone for having such great experienced people working for you.Give them all a big pat on the back for me!!!
I love it
Always seem to have what I need for a good price
Late crew doesnt like to work. The wouldnt come out to change my battery. They said they would be able to change it on the morning. It was only 10 pm and they close at midnight
Like the customer service here better than other places. I go to auto parts stores everywhere, and where ever Im at, these people are always the nicest, most patient, and helpful. Other places make you feel like youre bothering them for being there. Worth a drive out of the way, if its not to-to far
Super helpful and knowledgeable. Needed coolant but wasnt sure what to purchase. They looked up make and model of vehicle, found what I needed and even helped fill up the radiator! Thanks for such great service!
Get my 50/50 fluid there for my car.
The best
The person who help me had no idea what so ever on what he was talking about!!🤪 About brakes besides it was rude awful customer service!!
So helpful and easy to find layout, best experience at an auto shop in awhile
Very bad service
They never give you your points here. I asked the cashier did he add to my point told me yes. I guess he forgot the recipe shows it. Bunch of young liars in there im sure they pick an choose who they give the points to. This location need new staff asap
Good costumer service very fast on what i needed thanks for everything!!
The employees are really helpful and informative. Great for diy mechanic work
My husband always goes to this store I believe he gets a very good service and theyre friendly and always helpful !!
Quick in & out service
Tried to purchase advertsed special of 5 qts synthetic oil with filter, but the filter for my car (2014 Chevy Spark) was not stocked and could not be ordered. The salesman was rude and the manager would not substitute a different brand filter, which had the same list price. The ad did not disclose that there were exclusions. All this was after waiting 15 minutes in line for service.
Love to go there bcz they help you with all your problems with your car keep up the good work guys and girls thanks for all you do when it comes to helping the public
Good customer service
Good prices and good service.. Discounts for Veterans.. A young Asian gentleman whos name I believe is John removed and reinstalled my cabin air filter because I didnt know how.. Very patient and Very amiable.. Before he helped me, he removed and replaced a new battery for another gentleman.. Above and beyond and much appreciated by this Veteran.. Thank you again...
John was so kind for helping me last night. I was going to be stranded there if I didnt get a new battery. John was about to get off work, but he ended helping me. I cant thank him enough. The store was very busy at 10:30pm at night. Another John that worked at the store also assisted John with installing my battery. He was also very nice and helpful. Im very happy with the excellent customer service they provided.
Best customer service
Cashier is always alone, the wait is always long.
This store is by far the best one around always ends up having every single one of my parts more than the HUB it self and on top of that they’re always given me great customer service appreciate the help guys
Called and was greeted with a curtious hello, I asked for a certain part and was informed they had two. I ask if Maribel if she could check the shelf to ensure they had the part and she said no problem and went off to check. After confirming they had 2. I thanked her and started driving over. After arriving and asking for Maribel, she remembered the part and went off to get it. Unfortunately the part was the wrong one (my mistake) and I did not make a purchase but I do appreciate her attentiveness.
This place is alright as far as auto parts stores go.
Always great service and almost always have parts
The only downside to this location is that the lack of associates working the register. At the time of this review, only 2 associates working with almost 10 shoppers in line including myself.However, the floor associates are really helpful. Theyre knowledgeable with parts of the cars.Also, this is 24hrs. A big plus.
AutoZone is waaay better than OReillys! This location is open late(12am),have loaner tools,WILL charge a battery for free usually within 2 hours and have a helpful staff. They didnt carry the part I was looking for but theyre usually who I recommend or GO TO myself first.
I got my parts the only thing is that the guy who helped me didnt know much about it
Very friendly workers. New all the answers to my questions.
Came in to grab a battery, great service and they are quick on getting what i need 👍👍
Pleasently surprised they had parts on hand for my old uncommon, Japanese car. While the parts counter line was long, the team was quick to get through everyone while also answering questions. Most of the staff was bilingual too.
Well maintained store and good counter service. The wait can be a bit long but not because of the staff...it just takes time to get the right parts.
The young man Raul was very helpful. I bought windshield wipers for my car, he took the old ones off and put on the new ones. Excellent customer service.
The Staff is kind but the knowledge is pretty good. Then again, employees are not experts. Pricing is definitely fair. The wait is some times a lot longer than I prefer. All in all, a fair and decent place to get parts for most projects.
Very helpful and nice people
I needed to get a card reader diagnosis they are helpful friendly helped me get the machine to my car in correctly and read the error code.Friendly staff knowledgeable and willing to go the extra step to help you Im willing to go back to this place not all AutoZones are the same please keep this staffed with the best.
They had a lot of products and check-out lines were small
Great service! Awesome people.. Always has been a great experience everytime I drop by at this location.. Keep it up folks!
Always friendly and helpful. Easy to walk in and have an alternator tested. If they dont have the part you are looking for king for they gladly help you find it and order it for you. 😊
Worst organized I have ever seen in an auto parts store. There will always be customers that need help with fitment of parts to a particular car so thats understandable but those that KNOW what they want and need to check out should not be made to wait behind a customer that takes 7-10 minutes to help. Have a DEDICATED check out guy for those that dont need help and the line will be greatly reduced. Pep boys has figured it out with the help desk in the back and the check out in the front...why cant you guys???
Youre very welcome I actually do appreciate you responding back I was actually not expecting that just tells you AutoZone is trying to fix the situation I honestly feel that some of the employees there sometimes are a bit not too helpful I understand they probably dont like their job but pretty sure nobody is forcing them to work there if people dont like their jobs they should quit instead of giving people attitude besides the point thank you very much for responding this was very unexpected
I called because a light turnd on my dashboard and the girl that answerd to help me was the nices person ever like i asked the dumbest question ever and she was so nice about it so sad i didnt cach her name
Some of the staff can be a little more friendly
The guys at AutoZone great
Great service everytime I find what Im looking for
I went in needing a very specific part. I had only a vague description of it. The counter person was able to find the part after asking just a few questions narrowing it down. Very impressive.More impressive was the fact that they had the part in-stock. I bought it, installed it and Im now ready for an out-of-state move.I have always liked that this location is 24hrs. As a neighborhood mechanic I have found myself here at midnight or 2am or 4am on many occasions looking for that last part to finish the job.
They have auto parts and open late.
Very Expensive oil...
Good place great knowledge always helpful but short staff