Very friendly service. The staff are good people and they make you feel welcome.

Great experience past 2 times Ive been there. Was greeted upon entering store...Carlos was helpful lifting a heavy item I had to return, props to him! This place is more spacious than other UPS locations, clean, ample parking, and a great location with other businesses in the plaza. This is my go to UPS store for future business!

Called 3 times, immediately been put on hold each time. Waited over 45 minutes, no one pick up the line, so I kept calling back from different phone. Frustrating in getting service from this location if you have phone inquiries.This store posted in store FREE FACE COVERING for seniors 65+ in age. I saw 2 seniors in their 80’s asked the owner during their visit in store AND he brushed them off as not willing to offer. I think the elderly couple were embarrassed by the attitude. Unfriendly place!

By far the best UPS Ive dealt with. Regardless of which employes you deal with they are all very kind and helpful.

The man that claims to be the owner of the store has THE WORSE customer service skills EVER! he talks over you as you are trying to explain what you are trying to say. He has ZERO knowledge of how to communicate politely to the customer. He offers NO solutions and makes it seem like YOU are the issue and not them. STAY FAR FAR AWAY from this store. ABSOLUTELY UNDER NO CIRCUMSTANCES GET SERVICED AT THIS LOCATION!!!!

Some of the workers here at this location are extremely lazy. One in particular i believe is name Roger. The dude literally stands there and does nothing, doesn’t ask if anyone needs help or assistance. There was a lobby full of people and he didn’t help ANYONE and was doing absolutely nothing... I’ll keep coming back but don’t ask Roger for help he is literally the worst. Not like he’ll even help in the first place...

If I could give this place 6 stars I would. Oh wait I can. ⭐️⭐️⭐️⭐️⭐️⭐️

I have yet to receive any package from ups. They’re always sending the packages back to the sender without notification. The site is difficult to navigate through to answer questions. I now have another package that was “out for delivery” then changed to “delivery change requested” within an hour of departure. They rely solely on you to check for their updates and changes.

Just dont use UPS if you can avoid it

As I move to region to region in the United States this particular UPS store made the pre-transition extremely easy to set up a mailbox virtually that way my arrival post-transition will be very easy. Thanks!!

One of my favorite UPS locations. The person in charge is super friendly person. Other associates are helpful as well. Keep up your good work and friendly service :)

I came here after the first UPS stores notary quit and left them without a notary. This location, while 1.5 miles further from my office, will always be my UPS Store of choice. Very friendly, very well staffed, and very efficient.

Arrived there at about 2PM on a Friday and was immediately greeted with enthusiasm. I asked for a dolly because I had 6 boxes for a total of like 250lbs. They offered me a smaller dolly and asked if I needed the larger one. WHen I said I can just make two trips, no problem, he brought the smaller one back and brought out the larger one.It was Quick and painless. Decent vibe and clean and organized.The ONLY reason I gave it a 3 star rating is that I had a small box that I considered fragile. Nothing irreplacible or anything, and I did pack it well with a lot of cushioning, but the worker stacked heavier boxes on top of it and didnt immediately remove them when I asked them to.It took a few times of mentioning it until boxes were eventually stacked on the large dolly again.Perhaps this review warrants 4 stars instead of 3, but I consider the care of our packages to be very important and thus 3 star rating.If the worker had not done this, then this would be (without a doubt) a 5 star rating. If he had fixed it the first time, then it would be 4 star...but as it took several times of asking, I feel it is appropriate to make it a 3 star rating.

Had the worst costumer service PLEASE ALL DON’T VISIT THIS PLACE THE OWNER VERY RUDE ( even Amazon customer representative was very shock people like this still exist ), I couldn’t even understand him at all, he was not respectful, he doesn’t care if other customers are around he raise his voice, he raise his voice like yelling, the Owner doesn’t let you talk or explain anything, worst place ever I be submitting a report, VERY RUDE MAN SORRY FOR YOU, Seems you are not Happy at all, I hope you read it and change your attitude.

Drove the extra few minutes to go to this store because of all the good reviews. Says they open at 9, I got there 9:15 and walked up to the door and it was locked, a man came to the door and said they were waiting for the key holder, I asked how long that would be and he said he didnt know, so I sat and waited 30 minutes, and the key holder never came so I left. Very upset.

When I walked in, the employees were having a hard customer service issue.We were patient, but when it was our turn, it took forever.Brought in two packages pre-packed and it felt unbelievably awkward and slow.Does that make you happy? Every couple minutes was very odd to hear.Then I understood why the customer before me took everything they had packed, pulled it all apart and left.I left much older than I had walked in.

Customer service is awesome. Store is always clean and the staff are kind and courteous....feels family oriented when you walk in.

Great,Friendly service

Great customer service the best Ive been to in Orange County.

They are fast, kind, and eager to help their customers. I off one star because of their small single door makes hard to deliver a big parcel by myself.

Great UPS with very helpful employees

Horrible customer service, I called in regards to my package and delivery options. The receptionist notified me that I have no options and to contact the seller for options. Basically I cant pick up my item at the ups stores but instead contact my seller. Horrible service.

Need to get document notarized, they were quick, fast and helpful

Worst customer service. If y packages didnt go there I would never visit again. Multiple people and different visits. I just stand there with no acknowledgement many times.

Fast, friendly service.

Great customer service

Great place!

Love this place, best service in OC 👍👍👍A+++++++++++++++++++++++++++++++++++++