Absolutely amazing! The best shopping experience Ive ever had. Staff was so knowledgable and welcoming! They helped me hunting down my DREAM stone and customized my ring! My original setting was a bit too high for my taste. They reset my band WITHOUT a charge! If you are looking for an engagement ring, look no further. You will not disappoint!
Ive been here several times, and every time has been amazing. This time, I brought in a piece I had bought there for cleaning, as well as three other pieces to ask about maintenance needs on them. They cleaned them gratis, and told me the pieces didnt need any work, and didnt try to sell me things I didnt need. I bought two more pieces that day, and there was absolutely no pressure to buy. The staff member patiently explained options regarding what I was looking for and spent a long time helping me find exactly what I wanted. Highly recommend.
After trying out five other jewelry stores, including one custom designer, we found ourselves at Ames Silversmithing searching for engagement/wedding rings. Of all, Ames Silversmithing provided the best customer service and the most unique designs. Isaac was laid back, yet professional; he ran with our design possibilities and worked with us to create a gorgeous, one-of-a-kind ring within our price range. Ames Silversmithing is superior to the other area jewelry stores, and we highly recommend them to anyone looking for quality work.
Brought in a pair of glasses that I had broken to see if they could mend them. They did so very quickly and free of charge, very friendly and efficient!
Ames Silversmithing creates amazing one of a kind pieces in an unparalleled customer centered no-pressure environment. They genuinely want their customers to love their pieces and dont rush the shopping experience and/or design process. I spent many months looking through cases and books until I decided on my mothers ring. I never felt rushed to make a decision. I also tweaked design reiterations on a custom pendant numerous times. They were more than gracious and patient with me through the process. They are literally a gem in the Ames community.
I would highly recommend Ames Silversmithing. The jewelers are very friendly and helpful. They are attentive and fixed my ring today quickly and didn’t even charge me for straightening the bent prong. I have been here before and each time have had a great experience. They are worth your trust.
I stopped by Friday afternoon to see if they could repair my box chain necklace. This necklace is over 30 years old and has sentimental value. They were genuinely kind and very friendly and helpful. The gentleman that assisted me looked at the chain and said he would take it back and look at it quick. He came back shortly thereafter and had it repaired. It wasn’t only me that I observed receiving great customer service but also others in the store as well. It is worth it to go to a small family owned business that is vested in giving their customers the best service. It was my first time into the store, but not my last. I have some beautiful pieces of jewelry from there that I have received as gifts and they are one of a kind. Thank you!!
Outstanding service, they did an unbelievable job patching up my pendant. Employees were super nice and helpful. Would absolutely recommend coming here for any jewelry needs.
I am so happy with Ames Silversmithing, they knocked this ring out of the park. They took what I was envisioning and made it even more beautiful than I could have imagined with a turquoise stone of my choosing! They will have my business for any custom pieces in the future thats for sure!! The customer service is also so incredible and very helpful!
These folks are just awesome. If you are looking for wedding apparel or just jewelry in general, look no further. Great experience
Great service. They were able to fix my ring quickly. It has a nice vibe not snobby like other jewelry stores I’ve been in. Will come back again!
My wife and I have bought all our best jewelry here, including our wedding rings. I could not possibly recommend this place more. They are excellent in every way. They really care about their craft and their customers. Give this place a look when you need any jewelry!!
I called yesterday 06/24/21and spoke to Ella. I had damaged my engagement ring and my wedding is on 06/28/21. I being at work could not get there until today, by 4:00pm they had my ring fixed and the band soldered. This was amazing as my wedding is in southern Iowa and have to leave on sunday for a noon wedding. I am very grateful and recommend Ames Silversmithing.
Excellent establishment! Always helpful and their workmanship is the best. Highly recommend Ames Silversmithing for all your jewelry needs.
So friendly. So knowledgeable. So fast! Dont go anywhere else! I promise youll leave more than satisfied every visit whether its to get your ring cleaned, necklace fixed, or a unique design crafted just for you!
Very kind staff & fast service
I am beyond impressed with the work and customer service I received. I went in with and vision and they turned that vision to reality. Thank you!
I needed my engagement ring resized, and after another company didnt get the fit right I came here. Their employees are extremely knowledgeable and kind, and explained any questions I had in full. They were able to size it for me same day and it fits so much better. The best part is that they are completely local in ames, so you see the people who are taking care of you, if you have any jewelry needs come here!
Fast and painless. Pressed my watch back on at no cost.
Absolutely great experience, fixed my wifes neckalce in a matter of minutes. Great customer service!
Super kind, friendly and helpful staff helped me to find my dream necklace! Very knowledgeable and fun to talk to about all of the different stones and styles. A very wide selection of necklaces, rings, earrings, and even offered custom jewelry with loose stones they have. I could not have asked for a better experience and will definitely shop here again!
My fiance and I had a wonderful experience working with Ames Silversmithing to put together my engagement ring. Everyone is extremely knowledgeable and willing to take the time to educate so that you can make informed decisions throughout the whole process. I would recommend them again and again.
Best jewelry store in Ames and even within a hundred mile radius for sure. My fiancé insisted we come here for any of our jewelry repairs and I can see why. Best service you can get at a very reasonable price.
Issac was amazing! He helped me resize a watch and fixed a necklace my husband gave me! He and I even then takes about a future project we hope to get completed in the next few weeks. He was so helpful and kind! I will be using them for all our jewelry needs! ❤️
We will always recommend Ames Silversmithing. Nick shopped for my engagement ring on his own at many places, but nowhere compared to the service and quality he found here. He had some customized design changes, and Kyle and Gary helped get the ring shipped in very quickly.After Nick proposed, Ames Silversmithing was the only place we needed to go for our wedding bands. We were able to try many styles and the entire staff professionally assisted with opinions and options so we knew all about our rings. They were knowledgeable about the metals, diamonds, and even helped us with pricing. Our rings were very competitively priced and high quality. Nicks ring was customized as well, and they helped create what we had imagined.Ames Silversmithing made our wedding ring shopping process so simple and fun. We appreciate their professionalism and family atmosphere. Thank you to the whole staff!
I took a ring in to be repaired, and they had it done the next day! Did a fantastic job and I saw some breathtaking pieces in the cases while I was there. I will be going back soon.
Kyle graciously took a link out of my watch for me (a watch that I had bought at another store). Love this place. Always great service and everyone is happy and friendly. This store continues to be a great asset to the community.
Great place, very welcoming staff and didnt wait at all to be helped
I went to Ames Silversmithing yesterday to have two rings re-sized, and received EXCELLENT service. First, everyone in the store was wearing masks and they had hand sanitizer right by the front door. I was greeted right away and helped immediately; resizing my rings took no time at all! Great service -- I love this shop.
Absolutely amazing customer service, high quality employees, and great atmosphere. They started working on my ring resizing on Wednesday and got it back the next Monday. They even said 7-10 days! It’s so perfect and beautiful. Hammered band that doesn’t even look like it’s been resized! Very reasonable price as well. $110 for 2 rings from an 8 size down to a 5.75. Very happy and will keep them in mind for any future jewelry.
I was here to just get the back of my watch back again. Great service.
I’ve been coming to this place for 2-3 years now & they never fail to disappoint. I have this really fragile, sentimental gold chain that breaks if it gets snagged on too hard, and that’s where ames silversmithing comes in. They generally propose needing a “few days” to fix the chain, but every time they always call within the same day or two to let me know that the chain is fixed and ready for pickup. Excellent service & excellent pricing. Highly recommended!!
I’ve got a vintage wedding set. Took it in today to get a loose stone and rough prong fixed. In less than 30 minutes it was fixed, cleaned and good as new! The only place I’ll ever take my jewelry for maintenance and repairs. Hands down the best.
I came in with my wife to browse as we both had the day off. I showed them my wedding ring as it was ovaled out. He made it circular again at no charge.Will definitely come back for my ring needs. Thank you so much!!
Wish I could give Ames Silversmithing 6 stars! Beautiful quality craftsmanship coupled with a WONDERFUL staff and the highest level of customer service you will find anywhere. Whether youre looking for that special gift, jewelry/watch repair, or an original piece designed just for you... this shop is a rare gem!
These guys were great. They quickly repaired a silver chain for me.
This is one of the best experiences I have ever had with a jeweler. Kyle took the time to help find exactly what we wanted. He helped us order a specific gem for the engagement ring we selected. Even after moving to Minneapolis we will be ordering our wedding bands from Ames Silversmithing. You will not be disappointed.
Not only does Ames Silversmithing have beautiful jewelry, but the staff are extremely customer service oriented. They were extremely friendly and helpful in helping fix a necklace that I brought in. Highly recommend.
Amazing customer service! Repaired my mothers necklace and some rings. This is where I will go for all my jewelry needs.
I went in for a repair on a chain and the staff was friendly, helpful and efficient. I couldn’t help but notice while waiting they have a great selection for purchase as well!
Master craftsmanship, Kyle is amazing, original designs, a beautiful jewelry store!
Ive worked with Kyle a couple of times and hes so great! I love his bubbly personality and hes so helpful. Ive bought 2 rings from the shop and theyre absolutely gorgeous. Theyre unique one more vintage and the other art deco. Theyve reset a diamond into a new band and prong for me and bought the old the setting from me towards my purchase. I live 4 hours away but this is my place. Its worth it for great service and quality product. 🥰
I love this store. The service is wonderful and the custom rings they have made for me are beautiful. I get compliments on them all of the time.
We had the greatest experience with Kyle at Ames Silversmithing. He was nothing but wonderful to work with and had an answer to every question we had. We went from knowing zero about diamonds, to having every question answered, honestly and thorough. Kyle had his work cut out for him, and he did a FANTASTIC job!!! Go see Kyle!
Have gotten multiple pieces worked on at Ames silversmith, always upfront fair prices on everything. I send all my customers this way if theyre in need of a jeweler couldnt recommend more, just go here.
LOVED my experience. They were so helpful and Kyle helped me and my fiancé find exactly what I had always dreamed to have in an engagement ring. Would recommend to anyone looking!
Walked in with a broken chain. Amazing customer service, love the family owned feel & fixed my chain in just a few minutes on the spot. I couldn’t believe there was no charge! I’ll be back!!
Went in with a chain that was to long...walked out with it fitting just right...watch band broke...no longer Ames silversmithing got that covered too...all free of charge 🙏
Always professional and courteous! Not my first time in and will be back for sure. They are fabulous with repairs.
Talking to Kyle was awesome, he was very informative and so helpful!
Very knowledgeable and caring staff. They have a great selection and are able to work with any budget. You can tell they love what they do! They never disappoint.
Straightened a bent ring for me free of charge. Definitely will be going here as soon as I need any jewelry. Very nice employees.
Needed a connector fixed for a charm on a necklace, they were incredibly helpful and very friendly. I have also bought necklace chains from here in the past and they are very lovely and work very well. Well priced and taking many precautions during the coronavirus pandemic!! 10/10 recommended !!
Very friendly business. They have some really cool gemstones ready to be made into jewelry and employees who know what they’re talking about. I will be returning in the future.
Fantastic customer service! Their quality is top notch.
I had a wonderful experience with Ames Silversmithing. I inherited my grandmothers wedding ring, and wanted to use it as my wedding ring. The ring needed to be resized, and the center stone had been lost and needed to be replaced. Ames Silversmithing did a wonderful job helping me to select a new diamond, placing the new stone on the ring, and resizing the ring. I appreciated how professional, timely, and kind the staff were - and the ring turned out far better than I could have imagined! Im so thankful I chose Ames Silversmithing for my jewelry needs, and would highly recommend their services.
Great environment, knowledgeable and friendly. Quick service as well! Id recommend Ames silversmithing as a go to for all my specialty and jewelry needs
I had a great experience with this place. I needed a watch adjusted and they were able to adjust it perfectly right on the spot free of charge. Great, friendly and knowledgeable people working!
The team at Ames Silversmithing is always very helpful. I recently had a piece designed by Scott. It combined my two grandmothers wedding rings. It is beautiful. Now instead of 2 rings sitting in a box, I have a pendant/brooch I can wear often. When it needed a quick repair, they were able to do so quickly and efficiently.
Inquired about engagement rings and Kyle was very helpful and polite. Would absolutely recommend to anyone looking to buy or learn more!
I brought in a necklace from Ireland that had broken in several places, and they not only fixed it like new within the hour, but said because it was so easy they didnt care to charge me. Very helpful staff.
This place is amazing. My husbands family lives in Ames and has been coming here for years because theyre so good. They made our wedding rings and my engagement ring and they are just stunning! Plus really kind and friendly folks. Its so wonderful to have a local independent shop with a personal touch and such incredible quality. Highly recommend!
I am so pleased with the repair of my mother’s silver bracelet. It brings sweet memories of her and her love of silver jewelry. I live an hour away from Ames and feel it was well worth the drive. So glad I heard about Ames Silversmithing. The repair was well done and the customer service was terrific. I’ll be a repeat customer.
I’ve been here before to size my ring, which they did fast and I was also in today to repair a necklace that was done in two minutes for me! This place is very attentive and super helpful with great service.
They were great! Very helpful and patient with someone who knows nothing about jewelry. The service has been outstanding every time Ive been there. Theyre helpful, knowledgeable and friendly. I recommend them highly!
I bought an engagement ring from Ames Silversmithing last year, and I have to say, Ive never felt better about spending so much money before. They made the whole process- from learning everything youd ever want to know about diamonds, to then looking at gemstones and bands- effortless. I never felt pressured in any way over what I was buying. Best of all, my fiance and I are both very happy with the result. We will certainly be return customers soon!
I enjoyed my experience with Ames Silversmithing. My wedding rings needed to be resized and they were very pleasant and efficient. I also very much appreciate their efforts in maintaining a clean store during this time. Their professionalism is noteworthy!
Best ring shop in Iowa, hands down. I visited 5+ ring shops in DSM as I was looking for the right ring for my wife, I took the short drive to Ames to Ames Silversmithing and knew after my first visit this was the place. Theyre educated, theyre patient, and they make the process easier than anywhere else by FAR. I recommend this place to everyone I know, and would never go anywhere else after buying three rings from them.
Great customer service, even when they were busy, will use them for all my jewelry needs in the future
Hands down best service, quality merchandise and professionalism! Kyle Youngberg is my jewler there and his knowledge and quality of service is second to none!
Wonderful selection of unique and custom jewelry! The staff is caring and goes above and beyond for every customer! The artists at Ames Silversmithing are skilled designers and do wonderful repair work too. Can’t recommend them enough!
Amazing place! Great selection! Extremely friendly and helpful staff!
Extremely helpful and friendly staff. I was initially working with Kyle on a potential design I was given a picture of and he actually found it produced by another large scale producer. He was extremely honest and told me that since I don’t now the exact ring size, through the other place I would be able to return the ring and at Ames Silversmiths it would be individual and no going back. So if all goes well with the other vendor or through Silversmiths, Kyle helped me through the process either way!
Great place! Needed some links taken off my watchband and they were able to help me quickly and professionally. They did a perfect job and I will definitely be recommending Ames Silversmithing to anyone that needs similar services done!
Everyone at Ames Silversmithing is so knowledgeable and kind. My mother and I took in a treasured charm necklace to add some charms and the service was outstanding. Ames is so lucky to have such a quality jewelry store with such wonderful customer service!
My wife and I had our rings resized and cleaned multiple times at Ames Silversmithing and the service and pricing could not be more exceptional. We are so lucky to have it in Ames!
Ames Silversmith was outstanding to work with and feels like family! We stopped back in today to have wifes ring checked and checked on the new baby. Always great experience.
Definitely recommend this place! Love the design of the jewelry and guess what they also fixed my bracelet for free! OMGGGGG!
Kyle helped me with an appraisal of my wifes ring. I called him before stopping by in person and he was very helpful on the phone. He is great in person as well. Very friendly and professional and also made me feel right at home in his shop. He completed a detailed appraisal extremely fast and also cleaned the ring so it looks new! I highly recommend Ames Silversmithing!
The best customer service! They fixed my great grandma’s ring that the stone fell out of in a timely manner and got it all cleaned up! They have also repaired my dad’s wedding ring that broke in half. Both look good as new. I can’t recommend them enough!
Ames Silversmithing is a true asset to our city. They give excellent customer service, have beautiful top quality jewelry and they have given so much to our local charities with their donations for fundraisers of every kind that help to benefit those in need right here in our community.
Iowa will always carry a special place in my heart. I thank the people at Ames Silversmithing for creating a piece of jewelry that will help me remember that. Kudos to the uncharacteristically empathetic staff who went above and beyond to make me feel valued. Kyle, and to the rest of the team that comprise Ames Silversmithing, I have one message: Thank you.
Kyle made the ring buying experience for me a lot easier. So knowledgeable and did a great job helping me pick out my fiancé’s ring. You can tell they take pride in their work this is the top place to go to!!!
Nicest people ever. They go out of their way to help you.
My daughter had a necklace that was broke that needed fixed. It was purchased from another store, so I wasn’t sure if they could help us. The woman at the store, with no hesitation, fixed her necklace. And to our surprise didn’t charge for it at all! Totally wasn’t expecting that! It was a wonderful surprise! Thank you!!! Will be a returning customer.
My wifes ring needed a prong adjusted. The jeweler was very thorough, personable, professional, and prompt.We will definitely come back. Proud to support a local business.
I again needed the perfect gift and many questions answered so I headed to Ames Silversmithing where they never let me down. Once again they over-delivered! Many thanks!
Amazing experience. I used the send a message function on their website to inquire about a repair quote and received a response within minutes. Once I dropped off my repair it was done in just a day or so. Highly recommend!
Such nice people and ALWAYS take very good care of me! Thanks for everything you do for the people in the great town of Ames IA.Gannon G
What great service! I needed my ring resized. Kyle, Dave and Scott all said hello with big friendly smiles. Job expertly done along with a polish in 30 minutes. And wouldnt take payment. Great store that has been an asset to Ames for decades. Thanks everyone.
The most beautiful selection of unique pieces that I have seen and a staff that make every visit a memorable exoerience!
Absolutely love them! They just have it right: the customer service (they treat you like you are the most valued customer regardless of how simple or inexpensive a piece you are buying or getting fixed), knowledgeable staff, unique jewelry, timeliness. Trust them with your next jewelry investment!
I highly recommend Ames Silversmithing. They are great to work with, easy to contact, and super friendly! I wouldn’t go anywhere else.
Excellent service! Ames Silversmithing always takes the time to explain all the details regardless if its sales or service. I appreciate this. Their honesty is evident in everything they do. I cant recommend them enough.
There is no better place in town for your jewelry needs than Ames Silversmithing. They have beautiful jewelry and the kindest and most helpful individuals working to complete your order. The are THE PLACE to go. :)
Im so happy that my retired jeweler directed me to Ames Silversmithing. I have several pieces I dont wear due to the fear if something happens to the piece I wouldnt be able to have it repaired ...not anymore!! Absolutely love the friendliness of staff and such prompt service! Time to break out the special jewelry!! Life customer here...THANK YOU!
Always more than helpful with whatever I need. They will walk you through what they are doing and find the best solution for the piece. Will forever recommend.
Great customer service. I drive about an hour to get to them. My diamond was loose, went in and they fixed it in minutes and cleaned it! I have been there on multiple occasions for my wedding band. They are always friendly and very helpful.