I would give them 100 starss if possible!They are professionals. Best at their art. My RV has had alignment problems for three months. Took it to a place near home solved nothing. Took it to Shortys Bears ALL problems resolved and drives better than new. I live in Michigan but I would drive to Texss to have them service my RV. Amarillo you are blessed to have a business like this in your home town!!!!!
Shorty bears is the best! Got me in, fixed my truck and got me back to work that same day!! I highly recommend them and would wait till the have an appointment available, they are worth the wait.❤️❤️
My van was broken. I think that they fixed it enough for me to drive it because it is not worth the cost of repairs. Great crew.
The strawberry lemonade was amazing! My partner enjoyed the jambalaya! However the fish and chips I will never get again. Extremely greasy and very upsetting to my stomach. It was a $66 disappointment for me. But to each his own
Got us on the road again quickly. Great Staff and highly recommended.
Great service !!l quality work at a great price
Very experienced technicians and very professional. I drive 100 miles to use them if that tells you anything
Honest, reliable, fair priced and great service. Need an accurate quote with great service? Go to Shorty Bear. If they are booked and you cant get in immediately just wait.. it is worth the wait. Save yourself the disappointment of going else where and getting inaccurate quotes and unnecessary repairs (it took me leaving and cheating on Shorty Bear to learn my lesson) Not only did my problem get fixed upon my return, but the issues left to the shop I previously used, were corrected with not extra charge. They just care enough to make things right.
Wonderful customer service. Thanks Larry!
Friendly, knowledgable and kind! I had a bad experience at another company in town and brought my vehicle to Shortys. They found and fixed the problem for less than the quoted price! Ill be a customer for life here!
The employees here are always friendly and professional, Alicia I believe her name was went out of her way to help me and I greatly appreciate that, another customer came in while I was there and expressed her thanks. Just good people, kinda rare these days! Thank you.
Just needed our state license inspection, but the staff was fast and friendly.The shop looked busy and organized and they were working everything from cars to RVs.Check them out when youre in need of a mechanic.
Danny and Ron take such good care of the cars and us. When my car left me stranded, my first call was to Ron at Shorty Bears and he made sure I was able to get safely home and they fixed my car right up the next day. I know that whenever my car or truck go into the shop it will come back fixed but only the things actually broken will be fixed. If something isnt broken they let me know and tell me to bring it back when something does break. As a single lady I dealt with plenty of shady places before being referred to this fabulous place by some mechanic friends. Anything dealing with cars gets run by Danny and Ron. They take care of my mother and me and are always available for great automotive care and information. They wont
Replaced engine cradle, all parts of right hand side suspension. .. wheel and tire .,, . .. Professional staff and service . ..Very happy and the car handles great. ... I think a little better and more effortlessly than before. .thanksDavid
Great service. Needed front end alignment. My car has never run smoother.
I had issues with my truck and was stranded. Danny came to where I was and was very helpful. He was able to get it going long enough to get it to his shop. The repair was very timely and affordable. I will always reccomend Shortys to any one who needs service. On a side note he also works on large vehicles and motor homes. Its great to know we have someone like them in our community to be able to call. He gets 5-stars from me.
We had an issue with an electrical plug in the bed of our truck that hooks to our 5th wheel. Since we were traveling, they were very accommodating and handled everything in a timely manner. Great group of people
Needed inspection. In and out of there in 15 minutes. Not sure how busy the place gets, but I got there right after opened
Excellent service! The owner is great to work with. I was travelling thru Amarillo and stopped into oreilly because my check engine light came on. Oreillys cheap equipment didnt work. James, the owner of Shorty Bear happened to be walking by and saw I was struggling and offered to help. Followed him back to his shop, pulled right into a bay and had me on the road in no time.
Highly recommend, great customer service.
Great service and saved me a ton of money... if you need repairs this is the place to go
Super friendly. They are polite, they didnt try to talk me into things I didnt want, and they have a nice clean waiting area.
Friendly and got my alignment done fast and very cost friendly.
Friendly fast professional service will use them again.
ABOVE AND BEYOND THE CALL OF DUTY!!Traveling cross country in an RV pulling a tow vehicle in fog so thick your visibility is less than a quarter mile, tail lights are pretty important. Ours failed as we were trying to get home in extraordinarily challenging weather.....over the Christmas - New Years break. Heck of a time to be in an unfamiliar town with a mechanical issue. After calling around several places looking for help, we received recommendations to call Shortys with the description being....these guys are geniuses ! Even more important, these folks took our call, told us they would work us in right away and provided easy directions to get there.These days, I reckon our expectations have decreased a bit with COVID, for one thing, and just the general attitutude of so many businesses regarding service. Apparently the word never got to Shortys. The level of attention and service was beyond comparison. They stopped what they were doing when we got there and assigned a mechanic to review our electrical problem. In a matter of a very few minutes, the tail lights were working. They continued to review all aspects of the circuit to see if they could make them fail again. The fellow didnt want to let us get back on the road unless we were going to be safe. He showed personal interest in our safety. We just arent used to this type of hospitality and attention.So...we get ready to leave and Tyler, our mechanic, turned in his ticket to the front with a $0 dollars cost for what hed done. I was dumb-founded. I asked why is there no charge. He said, I really didnt do anything important. For those of you born in the 40s or 50s, youll recognize this reference. I thought I was in Mayberry and Gomer had just fixed my vehicle for free. Friendly, efficient, honest and caring. You cant ask for better.I highly recommend this team and feel confident that they treat everyone this way. Thanks again to all yall at Shortys!!
Vary nice people just kinda cost alot other than that vary depending and great work place
Passing through town and had a bent axle problem with my travel trailer. Everyone else in the country told me i needed a new axle. NOT Shortys Bear. They said they could realign the wheels, and they did. These guys are alignment EXPERTS. They even fit me into their schedule and Jimmy the technician, explained every step of the process to me. If you have ANY type of alignment issue, this is the place to go. I live 1000 miles away and i now consider Shortys Bear my alignment shop.
Shorty Bear has worked on my Toyota in the past and now the repairs on my GMC truck were completed in a professional timely manner. They kept me informed of charges and progress of repairs. I recommend them for any service to a vehicle. I feel their charges for repairs are well below that of dealers with a large overhead to maintain.
Awesome customer service!!
Shortys is the only place I trust to perform chassis work on my diesel pusher motor home. You will be hard pressed to find a more customer service focused and honest business owner than Danny. I highly recommend Shortys for your automotive service.
It can be a little scary trying a new mechanic for your vehicle, but I had a great experience. Everyone there was courteous and friendly. I was able to get same day service and the fee was very reasonable. Thank you!
Best guys around. If you have a motor home. Dont go anywhere else. Worth waiting for.
I know very little about repairing cars, and Shortys Bear always puts my mind at ease when theyre repairing my vehicle. Ive been using them for several years now, and I can always depend on them to be thorough, efficient and trustworthy.If you need a mechanic you can trust, then dont hesitate to take it to Shortys Bear.
Best shop in town hands down. Will take on anything you have an make sure to have it fixed as quick as they can. Most reliable service I’ve had in town.
I am so thankful to have found Shorty’s Bear. Every year I drive my RV from Florida to Colorado. Prior to my trip this year I had a local Florida Ford Dealership do a front-end alignment on my RV. Around Wichita Falls, TX I noticed extreme tire wear on my front tires. With the cords showing on both front tires I managed to make it to Amarillo. Spending the night in a service center parking lot, they directed me to Shorty’s the next morning. I got to Shorty’s before they opened along with another customer that had an appointment. We both walk into Shorty’s hoping to get an early start, without hesitation they got us both right in and started work. After showing me how the Ford Dealer had botched the alignment causing my tire wear they proceeded to do a correct alignment. After the alignment they directed me to a tire shop that could get me right in. So by 12:30 that day I had an alignment and two new tires and was on my way to Colorado. I am so impressed with Shorty’s I plan to have my RV align once a year each time I drive through Amarillo on my way to Colorado. Thank you so much for going above and beyond to get a motorist back on the road. You will see me again.
Been taking our vehicles here for over a year and been very happy. Good to know an honest mechanic who will shoot you straight.
I was pleased. Thank you!
Great prices, friendly. Unfortunately they couldnt fix my squeaky brakes. Update, the squeak is gone! They are the best!
They took care of the problem my Avalanche had witch was complicated. Very professional. Don’t know the man’s name that worked on it but Ron and Rick were great.Walter
Shortys guys were great once again.They put on a new master cylinder and power brake booster which fixed up my brake problems on my 1997 Chevy SilveradoThey also tackled my broken drivers seat. There was no easy fix but they took it apart and welded the broken frame rails. Then they put a temporary fix with nuts and bolts on the seat frame itself. They apologized for only being able to fix it like this and suggested I needed to take it to an upholstery shop for a better fix. When I drove my truck home I not only noticed the brakes now worked great but that the seat no longer leaned all the way back almost throwing me into the back seat. It felt nice and strong and almost like new! I know its not really back to new but it feels great and Im very happy with their service. Ron told me Danny was taking the seat off and would give it a try but not to expect too much. Well for my money (a Very reasonable charge) Danny did a great job and added to the life of my truck and my safety and enjoyment!Thanks very much guys!!
Friendly, fast, and reliable. I asked if they could keep my car in their garage over night till I could get there the next day. And their response was yes sir not a problem . Thats good business.
Absolutely would recommend this place, Ron took great care of my car and even went above and beyond to help me and mine. Couldnt ask for a better place to fix my vehicles. Always have been honest and straight to the point.
Very nice people and know what they are doing. Fixed a part in my car that the last auto shop didnt fix correctly. Didnt take them long to do the work. Id recommend this place .
This shop actually cares about their clients & offers great value. They communicate often & do what they promise, Service team is always smiling & genuinely is glad to help you. I would not trust my alignment or repairs anywhere else
Yesterday I took a friends car in who has been struggling financially to get it up and running. Danny, the owner, and John helped out above and beyond the call of duty. They only fixed what was necessary. Their prices were very reasonable and I even got a 10% discount because of the lady’s financial struggles. I highly recommend Shorty Bear’s. Thank you!
I have never had a problem & I have been going to them for years. Love them!
RIP off. Charged $800 (8 hours labor) to not solve a problem with all lights not working on back of my TV. Found and fixed problem myself (old cable connector block) a few days later when they went out on the road. Took about 20 min with multi-meter to diagnose and 5 to fix. I wont return.
I took my truck to Shortys for a second opinion because my truck was leaking oil. Danny, the mechanic, meticulously cleaned the skid plate! I will definitely be coming back to this great shop! Danny and Ron are very professional and dont mind answering your questions! It is so difficult to find service like this these days!! You guys are awesome!!Manage
We were going to need to leave our RV in Amarillo for a couple of week to get some Winnebago Service. We asked Sisemore who would be able to do an oil change the morning that we were scheduled to turn our RV in (we were on a very tight schedule due to an Insurance claim and meeting the adjuster). Sure enough, we called Shortys and they were able to get us in right at opening and got our RV in and out in an hour. Everyone was very friendly, very professional, giving us a smile and great service. Thanks for the quick service. Well definitely be back and recommend that if you need a service that Shortys provides, go and visit them. Well worth the trip.
Been a Shortys customer for years and dont plan to change! Over the years they have done work on my personal vehicles & my company trucks. Always top notch, knowledgeable & professional. I appreciate having a trustworthy company to rely on.I have zero hesitation recommending Shortys to anyone.Thanks again for taking care of us!
Shorty Bear saved me on my trip from Tennesseeto Nevada he works on spartan chassis and found my problem in and out the same day
These guys are the best!!! Ive been going to Shorty Bears for a couple of years, maybe longer.They always go above and beyond!! Thank you Aleshia, Ron, John and everyone else that works there!!!!
I have used Shortys Bear for about 8 or 9 years. This is the best auto shop I have ever dealt with. They are honest, clean, knowledgeable and they shoot straight with the customer. Will continue to use them.
Had my car aligned this morning, folks there were quick to get started, and finished with no problems whatsoever, even with the lightest inconvenience, I received a small discount. Couldn’t be any more happier with the staff, outstanding service with a smile accompanied with the great work they do, they’ll most definitely be my go-to again in the future.
We always take our vehicles to Shortys Bear, including our 34 ft motorhome. They are also so friendly, and they do their best to get the customer in and out as quickly as possible. However, despite their desire to move work quickly, everything is still done correctly. They have even told me that work I thought needed to be done really didnt. As a result, if they say something needs repaired, I believe them!!!
We moved to Amarillo last year and Ive taken all 3 of our vehicles here for their annual state inspection. I always receive great service. They have affordable rates and have even given me great recommendations to other companies for reliable service (like my window tint) to ensure continued care of our vehicles. Super fast and friendly staff, even with our kids in tow, we all leave with smiles (and lollipops.)
My clutch had gone out in my Civic and I was stuck downtown. I called Shortys and they set up a tow truck for me and got my car in the next day for a complete replacement. Service was great. They were knowledgeable and took care of everything I needed. Thanks for the help!!
Ever since I lived in Amarillo tx I always tucken my pickup to shortys bear they dun grate workFrom testing for dmv or doing auto repairIll give them a hi-5 every time
Very professional staff. Got our van diagnosed and repaired quickly. Highly recommend.
Have used Shorty Bear many times, multiple vehicles. Never a problem. All questions and concerns handled with honesty and integrity.
They are awesome & Ron is great. Gave me a ride when I turned in the uhaul truck . Thank you
I was always skeptical about bringing my car to a mechanic shop because of what everyone says about them that they only rip you off and charge a ton of money. This wasnt the case with shortys bear safety service, they have very reasonable prices often below the local or national fair price average prices. They did an ecexcelle job on my car and got back up and running, and driving like new again! This car is very complicated to work on but they did it and exceeded my expectations! They kept me updated all the time as to what the car needed and everything that was going on with it. They even stayed over the weekend to fix it(car had lots of problems). Great jobs guys! Highly recommend! 😁💪👍👊
The rear end on our motorhome failed just as we were heading out of Amarillo. We were towed into Shortys Bear Safety Services, and we are so glad we were. Ron is awesome! He made sure things were moving along; first with an evaluation of the issue, then with his dogged pursuit of someone at Ford who would approve the warranty work. He kept us informed of progress and encouraged us to stop by or call if we had questions. He and the owners, James and Danny, went above and beyond to made sure our rig was stored inside, as it was not winterized and Amarillo gets pretty darn cold overnight during the winter months. It meant extra work for them moving it in and out each day while waiting for the parts, but that was just part of the service they provided. A huge Thank You, to Ron and the whole team!
Great guys! Takes care of my car and reasonably priced. They dont try and make you do repairs you dont need like some other shops in town.
Danny, a co-owner, is a straight shooter. My oldest boy recommended them to me as I don’t trust the Genesis dealer.He’s got my business. Thanks guys!
Good efficient personal srrvice
Traveling across the country alone in an RV my oil pressure gauge stopped working. These guys were able to find where the wire had burnt on something and repair it and reroute the wires so that it would not happen again. They got me back on the road quickly and cheaply. I would trust them with anything now. They obviously knew what they were doing and were kind about it.
I wanna thank you guys for taking care of my company trucks and our personal vehicles. You guys always do a great job !
Took car and RV there for TX annual vehicle inspection. Took me right in, no waiting. Courteous and professional. Will go back there again. Did the total inspection as required by law.
Came here about a month ago when my wheel bearing broke on the way to Colorado from Dallas. Needless to say I was in a very tough position and triple A recommended shortys for a reason. They had fixed the part in a fraction of what I thought it would take for an extremely fair price. I forget her name, but the receptionist was extremely friendly despite my lack of knowledge about cars in generaland helped me out. The waiting area was comfortable and was overall a very pleasant experience
We needed shocks on our motorhome and Shortys Bear was recommend by Sparten Chassis. Shortys knew we were traveling through and got us in a full day ahead of originally scheduled time. They worked with us and went above and beyond what was expected. I would recommend this shop to anyone. We are very pleased with the results.
Great service - Great people running the business! Thank you for your prompt and professional service! I will be back.
We thought we had a major repair due to the noise coming from our 10 year old Yukon. Shortys didnt create a repair (as has happened to us at other shops) but told us suspension was fine and even shared a photo of what might be causing the noise. All for no charge--exceptional!
GREAT SERVICE. I TRUST THEIR WORK
Good prices, quality service, experienced servicemen, knowledgeable staff.
!Beware Sports Car Owners!I have always heard good things about Shortys, but I was very disappointed with my experience.My father took my ’06 WRX 5MT in for an evaluation on a suspension issue that I was having. It was just there for evaluation. Work was done without my knowledge or approval, which got me a $114 bill. The work done didn’t even fix the issue I was having. Disappointed, I paid the bill and left. It doesn’t stop there. My car was taken to Shorty’s with the clutch in good working condition, yet while driving it home the clutch was slipping so badly I could barely get the car moving. Between dropping my car off at Shorty’s, and picking it up a day later, the clutch was burned down to nothing. I called the owner to discuss what may have happened and he offered no explanation and zero assistance. So I went from needing an evaluation on a specific issue, to paying $114 for work that didn’t fix my issue nor did I approve, to now needing a clutch replacement that will set me back at least $1,000. I wish my experience was different, but I am very disappointed in the service provided. Never again will I patronize Shorty Bear’s shop.Response to owner - I made an appointment by phone days earlier and instructed that no work be done without approval. Upon questioning my dad, he told me that he told you to listen to whatever I instructed to be done on the phone days earlier when making the appointment. Never did he instruct you to perform a four wheel alignment. When I called before I picked up the car, one of the employees on the phone told me that they ASSUMED I wanted an alignment done. Trying to blame it on my dad is very professional though. On our phone call at the end of the day, I asked if you could assist me in any possible way. Silence was your answer. Now youre asking how to help the situation? I wish you truly meant that, but your sincerity is hard to believe when it comes only after I posted my experience. I appreciate the reply (though completely false and irrelevant to the overall message), but this post was not to argue. Instead it was to notify others of my experience.
Excellent work on our motor home. Friendly people. Very good prices. Will use them again.
This shop makes you feel at home, you are leaving your car in good hands.
Took a work van to have it checked, it needed new motor mounts, leaked oil, and a bad condenser fan. Motor mounts werent touched, the buzzing was blamed on the exhaust, manifold gasket wasnt touched, still leaks oil. at least the fans were replaced, at $650 for the job. I feel ripped off and i feel like i was rushed out the door. Ill be fixing thing dyi from now on. Cant trust anyone in this town anymore
Great place honest people
They are amazing I would recommend anyone and everyone I know to take there vehicles hear they are good people
Professional, fast, and kind. They inspected our RV, Jeep and motorcycle and we were very happy with the service!
Danny, Ron and their whole crew are always there when I need them! Courteous, quick and honest every time Ive dealt with them!
Great service awesome customer service all around good place to take your vehicle
Really nice and fast service
Great place and really friendly and fast staff!
I came by to pick up the U-Haul truck and trailer and I didnt know if I had the right equipment. These guys went the extra mile to make sure that I wasnt overspending that I was buying the right stuff. I dont live in Amarillo but Im sure if I did Id probably be working with these guys!
Great service, needed the rear end of my van beefed up to handle alot of extra weight plus pull a travel trailer, they added extra leaf springs and heavy duty shocks, now I can pull like a champ and not bottom out. Thanks Shortys Bear Safet Service.
Shorty’s Bear fixed a vibration problem I was having in my 4Runner at a very reasonable price. Highly recommend these guys.
Great service and right the first time and that is why they are the only car repair shop in Amarillo I go to.
Now I know why they have been in business for 40 years. They are prompt and dont wait as long other places to get serviced
Good honest people to do business with!
I brought my jeep in to have my brakes and alignment done and it took almost 6 hours to do that. And then when i took my jeep home, it overheated within 5 minutes on the highway and issues that ive never had with this vehicle started popping up out of the water works. Theyll be expecting a phone call from me.
Ill never use them again. Took pickup in for idler pully and wanted them to fix check engine light and manifold gasket. The pickup never ran the same again. I had to take back in four times and kept not fixing the problem and when i finally got back distributor and head gasket started leaking within a week of having back.
Wrost service ever. Dont expect to get your car back when told. Over 2 weeks late.
Shorty Bears made a rough situaton better. Every member of the staff was superb. We broke down in our RV. We even had to sleep in their parking lot. They got to us pretty quick by abt 930 am. They searched for the password to their wifi for me and my son. They offered to take my husband to get food. They had problems finding a part and one employee drove for 2.5 hours in search of the part. They staued5 open late. Highly recommend.
Great Team that knows what they are doing!! Excellent Service!
My brakes were making awful noises and Shorty’s Bear got my car in and out quickly, for much less than expected. They have always been fair and courteous.
Love the service and staff!!!
Had inspection done here great service