Let me start by saying that since I found out what services you guys provide I will not be using anyone but Lonestar for my plumbing or AC needs. Leo and Patrick (plumbing) and John (AC) were very professional, courteous and responsive. They were on time, explained everything involved in each process and completed the job in a timely manner. Corey answers any questions I have, responds immediately and always has a solution for everything. I highly recommend this company.
I called Lonestar Services around 9 AM and spoke to Karen, I explained to her what was going on with my system and she said she would speak with a technician and call me back. Shortly after that she called me with an appointment time 3 PM later in the day which was prefect! At the time of the appointment, right on time, John showed up and got to work. He was extremely professional and thorough, he didnt do anything without explaining to me what and why he was doing it, if something was needing replaced he told me what it was and how much it would be. Upon completion he tested everything and it was perfect! Finally he showed me what he charged me for and nothing was hidden and all was upfront just as he was telling as he worked and completely affordable! I would recommend Lonestar over anyone else here in the Panhandle to do your heating and air for your home! Thank you again Lonestar Services!
We used long star services to repair a commercial refrigerator, AFTER, going to another local company, well never make that mistake again. Matt went above and beyond for us, and saved our product that we thought couldnt be repaired. We were able to interact with a few other people in the office and shop,and genuinely salt of the earth people, For our commercial and residential HVAC, heating, and refrigeration needs Lonestar will always be our first call here on out.
The experience I had with Lonestar Services was in one word “outstanding “. My daughter was fortunate enough to use their services to install a brand new AC/heating unit. The job was done when promised, as promised, how they promised, at the rate they promised. I had a custom vent extension box manufactured in house. They assisted with design and measurements and it fit perfectly. I feel the pricing was fair and saved me from buying a whole new unit. I dealt with cheerful, concerned, and helpful personnel from the initial contact over the phone to the professionals who came out to the job site to ensure the accuracy of the work. I feel others need to know about my experience so they can get the same! J Settle, Amarillo, Tx
I have used Lonestar Services many times for both my house and my mothers house and have had perfect service every time. They have always provided quality work at reasonable prices all while being very professional! I highly recommend them for all of your heating and air problems!
I trust Lonestar services for my business and personal HVAC needs. They’re ethical and hardworking and quick to answer any questions that I have.
Great company and awesome people. Reliable and trustworthy.
People were friendly and very knowledgeable about their products. Would buy from them again.
Best hvac company in town