The best customer service myself, and my family have had in a long time. Josh was absolutely professional, and incredibly knowledgeable. He went above and beyond to teach me what to look for to avoid future issues with our A/C. Was very refreshing to experience the caliber of service that this company provides. Will 100% recommend Amarillo Air Conditioning to anyone I know.
I highly recommend amarillo air conditioning llc. Josh Boatman was my technician they sent out. I was very impressed with his willingness to answer all my questions and conduct business in a timely fashion. This company obviously has core values that resonates through their employees and their work ethic. Integrity, professionalism, and respect. It was a pleasure doing business and will recommend to anyone that is in need of ac/heating services.
They were at my house a few hours after I called them and were back the next day installing a new unit. Pricing was fair and the technician was not pushy. Im very happy with the service I received.
Super nice and well mannered ! I called today and they came within an hour of me calling. Now we have air. Thank you so much!
Josh was very professional and informative, the repair was completed in a timely manner, he educated me on my AC system as far as future maintenance, the price of the repair work was very reasonable we’ll definitely use and recommend this company in the future.Thanks,Tony C.
I called the office at 4:40 pm today about my AC not working and they sent a technician less than an hour later. Weve used their services a couple of times over the last few years and theyve always been very quick to respond, even after hours, and very reasonable.
Great service and communication from beginning to end of job. Josh was great, he quickly diagnosed and repaired our AC on a near 100 degree day. What a blessing to have a company that is so polite!
Josh is an amazing technician. He worked really hard until he found the problem with my AC unit. I highly recommend him for any needs you might have with your air conditioner.
We called Amarillo Air to service our AC, this was late in the morning. They were able to do the service early in the afternoon the same day. Outstanding response. Our service repairman, Josh, was friendly, courteous and professional. I would highly recommend Amarillo Air to my friends and family.
Kept me up to date. We’re able to fit me in during very hot day. Everything was spotless when finished. Very friendly and courteous. Thanks Justin(s)
Our A/C stopped working at some point in the night. I called a couple different companies, but I am so glad this is the one who could get me in the soonest! Paula was so helpful on the phone. Thankfully, they had an opening and sent a tech right away. Trey showed me exactly what was wrong and walked me through what needed to be done. Thank you again to Trey for all his help in getting our A/C working again!
Trey Hickmott was our technician and he was here within 30 mins of me calling to schedule an appointment. He found the problem super fast and had us up and running in less than an hour. I can already feel a difference in the temp of my house. Will definitely use them again if the time calls for it.
Josh was awesome! He diagnosed our heating issue quickly. Was able to fix the sensor. He also answered all of our questions. I’m thankful we were able to get our heater fixed so quickly on this cold day! We had a second issue and Trey was able to come out in the evening and get it fixed. He stayed until he was sure nothing else would go wrong again. Wonderful experience overall. I will use this company again!!!
Trey was fantastic. He got the problem fixed quickly and educated us on our system. Will definitely use again.
Josh was very professional and patient in answering my questions. I called and he was here within an hour. I recommend this company!
Call center was courteous and professional. Josh performed the service on my AC. He was extremely polite, explained what was wrong, how he was going to fix it, and what the cost was going to be. Great experience.
Josh came out in a timely manner. He was courteous and very knowledgeable. He knew exactly what was wrong with my heater and he drove all the way back to his shop to get the part he needed. It is 9 degrees outside and a snowy mess. He came back and installed the part and had heat back on in about 15 minutes. I will absolutely use them again. Thanks so much!
Trey is a very kind professional who did great work!!
Josh, Justin, Justin, @ Pam @ Amarillo Air Conditioning were so very kind, prompt; immaculate, etc etc. Amarillo Air Cond. is just the best!!Barbara Wise
I called at 8:00 a.m. and had a technician at my house at 9:00. Trey did a thorough analysis and found the issue, drip pan was not draining and tripping the unit to turn off. I’ve used this company for years and will continue to do so because of their excellent service. You can’t go wrong using Amarillo Air Conditioning!
Josh had to do some work on our heating unit, he knew exactly what was wrong and got right to work! He was very knowledgeable and he did an excellent job. We will definitely be using this company again, I would highly recommend them.
Josh was very helpful and honest and prompt I would definitely refer them to other friends and family.
Trey with Amarillo Air Conditioning is fantastic! He figured out the issue and got it fixed really fast!
Trey did a great job. Very dependable, honest, and reliable. As usual!
Trey is always cordial and glad to help us out. Very knowledgeable. Diagnosed the problem quickly and made the needed repair to get us going. I am grateful for Trey and his work with Amarillo Air Conditioning.
Trey did an amazing job! He was very friendly and helpful. We will definitely use them again!
Great service and knowledgeable Josh was was a breath of fresh air and fine person
Josh was thorough, professional, and quick! We truly appreciate Amarillo Air!
Excellent service, very quick, honest company. I will use them next time!
Always have been customer based and considerate keeping well informed about service needed before work is started. Also after work is completed followed up with how the job ended ( a big plus for me ). Would and will highly recommend Amarillo Air Conditioning.
Excellent jobResponded in less than 30 minutesWas here (out in the country) with the right parts and had job completed, checked out, explained in under an hourUnder very cold temps, snow and after 5 pmWe always depend on TreyThanks
Could not be any happier with this young lady tech!Polite, professional and very knowledgeable.Feel better after she serviced and checked out my air conditioning system. Her name is Monica and I highly recommend her! Thanks, Jim
So nice and polite. Seemless. Came immediately and fixed the problem. I would highly recommend them. My service provider today was Josh.
Trey was an extremely qualified and pleasant technician. We were fortunate he could come out right away and perform the repairs as it is cold and windy outside.
Great. Quick and excellent. The guys are all just really nice.
Trey has been our technician for several years and is not only professional and polite, but thorough as well. In fact, we joined the Home Comfort Club because of Trey. I cant speak highly enough of Trey and Amarillo Heating and Air.
Always fast and professional service! We have been using Amarillo Air for a long time. Trey has been incredibly nice and professional whether he is just servicing the heating/AV units or having to do any type of repair. You can’t go wrong with Amarillo Air!
My AC unit went out and I called Sunday around 5 pm and the tech came out within the hour and had it up and running within a couple of hours👏
Trey Hickmott was very professional, well mannered, informative and prompt! We couldn’t have asked for a better experience!
Josh was very thorough and friendly. He made sure our A.C. was repaired and working properly before leaving. Happy with the work he did for us.
Everyone I dealt with was polite and professional. I was in a bind, and Josh and the two Justins did a great job. I highly recommend this company.
Josh was nice and professional found the issue and showed me part that was broken. He completed the work in a timely manner would use again.
Very pleased with his work
The repair man called me when he finished and told me what the problem was. Thank goodness he knew what he was doing & fixed the problem for a very reasonable price. I will use them again. Thanks
Monica was very nice and introduced herself. The bio you sent of her was nice to have before she showed up. She explained what she as doing and answered my questions. It is great doing business with this company and Monica did a great job representing AAC.
Great service, great people! 10/10 would recommend 😁
The technician, Monica, that came to our home was excellent! She was thorough, found the problem, and soon it was fixed. She explained what the problem was and steps we could take to avoid that in the future. She was very considerate to wear shoe covers inside, and also wore a mask which I appreciated. Great job!
My condensation line was dripping constantly & I called them to re-route the line. Trey took the time to get the condensation to drain correctly in the plumbing line instead of outside my window! I really appreciate the attention to detail & it was very affordable.
Our AC was old and not working. Josh came out installed new unit and did some repairs he explained everything that he was doing and what was wrong. Very professional. I would definitely use Amarillo air again. Thank you!
He was extremely friendly and arrived very quickly! We would definitely use them again and ask for Trey! He was efficient and did not try to oversell!
It was good.
The lady that was at our home is named Monica and was very nice and answered all our questions. Had everything we needed ready for us to show. She was very respectful and easy to talk to. I Recommend this company.
Monica was so amazing, kind and professional! I have no idea what anything means and no idea how to be a proper adult but she was able to explain everythingweverything and in a good natured way. 100% would use this service again.
Always very professional and quick to respond to service needs.
Trey was very courteous and understanding. He worked diligently to fix my issue and get the heater ready for winter.
Amarillo Air Conditioning came out in April and diagnosed our air conditioning problem. We had our home warranty therefore we had to go through them and they chose a different company. That company came out said it was our Freon, refilled it. The same problem occurred 3 months later we called the home warranty people again they sent out a new company to diagnose the problem. They refilled our Freon again. Less then 30 days later Freon was out again and the same problem was occurring. The home warranty people pick an air conditioning company again and they finally come to the conclusion that it was the problem that was first diagnosis by Amarillo Air back in April saying it was a coil problem. The company wanted to charge us double to move our entire unit to the other size of the house and replace the coil. We called Amarillo Air out to fix the problem and covered the cost ourselves. Amarillo Air came out the same day I called them ordered the part and was back at my house in less then 24 hours fixing my coil problem. We should have gone with Amarillo Air back in April. Justin was very professional, courteous and always on time. They will definitely be receiving our business from here on out. Home warranty or not they’re worth going with every time!! Save yourself the headache and just call Amarillo Air!!!!
Josh Boatman was great! Very knowledgeable, professional, and friendly. I would highly recommend Amarillo Air Conditioning and Josh. A+
Monica was respectful and professional. She came in, introduced herself and got to work. She explained what she was doing and always had a smile on her face. She is a great representative of your team.
Honest fast and truthful
Justin did a great job. He was very professional and courteous. We appreciate the fast response to our requested service. Thank You!!
Really quick response for it being quiting time on a Saturday! Very good people!
Extremely satisfied with the service and attention to detail provided by Monica. I would recommend this company to anyone
Josh is very professional and personable. I highly recommend him and Amarillo Air,.
I have used Amarillo air for two installations. Trey and Bruce did a fast, professional And Were courteous. I highly recommend Amarillo Air.
Called this am. They were able to send someone very quickly. Repair was done and a/c up and running within the hour.
Trey and Justin serviced the heating units at our home! They were very efficient and super nice and friendly!
Extremely impressed with Monica! She covered all five of the criteria! Will definitely be recommending to others! Thank you!
Came in 30 minutes after calling. Excellent service on phone and technician.
My experience with Amarillo Air Conditioning has been positive; very satisfying. The employees know what they are doing and they are efficient as well as likeable. Me, my wife, and our three puppies are cool again! All five of us say thank you to Richard, Monica, and Justin. -- Lewis Reams.
AC repair fast efficient and professional. Excellent technician. I have used various other companies over last 30 years on my homes, but Amarillo Air is consistently the best.
I called in on Saturday morning with my AC down. It is quite an old unit, and I feared I would need a new one. I had a service technician at my house withing an hour. Her name was Monica. She checked several items and determined that I was low on freon or whatever coolant is used today.. She was courteous, professional and did a great job. I have always gotten great service from Amarillo Air. I know I will have to replace my AC before too much longer, and I will certainly use Amarillo Air Conditioning for that job
Monica was super nice and professional. Very knowledgeable as well! She was easy to talk to.
Wonderful company. Great service. Thank you Richard, Cathy, Justin, Trey and everyone at Amarillo Air for years of outstanding service. I highly recommend them!
Amarillo Air is great! Justin did a great job! Their prices are reasonable & I highly recommend them!
They’re awesome, they do their best to make sure you’re well taken care of and that they leave you with a smile, thank you!! Trey Hickmott was my technician, God bless you MR.
This is my second time using Amarillo air conditioning to service my central AC and heating units.The appreciate the entire organization from the office staff to the technicians
Trey was on time and explained everything he was going to do. Hes very professional and detail oriented.
Their technician Trey Hackmott arrived right on time and in the ensuing hour performed the BEST havac sevice call Ive ever experienced..hes an asset to his profession and a well informed and friendly guy...I will definitely call for him specifically should I need any additional hvac service...he is willingly preparing an estimate to replace a portion of my residential havac system..Thanks Trey!!
Monica was very helpful and very knowledgeable . Super nice person.
Great folks- from the proposals to the installation of the unit we chose, the office folks and installer/technicians were everything youd want or hope to expect in courtesy, timeliness, and knowledge. We really have great confidence in these people and their ethics. And the Unit we chose is a honey!Great experience, all around!
I have used Amarillo Air Conditioning for more decades than I care to count and my parents before me. They are honest, ethical, and wonderful to do business with. Its a pleasure to have their guys in my home and I dont ever worry about leaving anything out (like my purse, jewelry, etc.). This is a fabulous company that I cannot recommend highly enough. They are here as I type to replace my air conditioner/furnace that they put in over 20 years ago. I would never call anyone but Amarillo Air Conditioning!!!
Fast friendly service! I highly recommend Amarillo Air!!
Great service
Very informative and helpful! Trey took alot of time with us and explained everything and answered all of our questions. The installers were all polite and cleaned everything up when they were finished with the installation. I highly recommend Amarillo Air Conditioning to anyone and will use them in the future.
Excellent and prompt professional service
Special Thanks to Monica! Great job!
Very prompt and very efficient!
Excellent hassle free service
Trey did a great job, very professional and efficient
Personable, knowledgeable and professional
I have used Amarillo Air for both heater and A/C work. They are courteous and efficient. Theyve always done a good job and I never have to worry about a mess left behind. My family members also use their services and I have recommended them to co-workers as well.
All good great service
Amarillo Air Conditioning replaced our HVAC system. The compressor and condensing unit on the old system had failed and we opted to replace the entire system instead of just the condensing unit. Their pricing was outstanding and the bid was very comprehensive. We obtained 3 bids and went with them due to their professionalism, thoroughness and customer reviews. Overall, we were very pleased and recommend them most highly to anyone needing HVAC replacement or repair.
Very professional and went beyond with fixing the grate in the ceiling.
Excellent customer service
Great, efficient service. My AC quit working, and it was after 5 on Friday. Called Amarillo Air and by 7 pm a technician had arrived and the problem was fixed within an hour. I wont call anyone other than Amarillo Air--local, dependable, family!
Could not say enough good things about Amarillo Air. Our tech Monica was great !!!
We highly recommend Amarillo Air. They were knowledgeable, prompt, efficient, & courteous. We will certainly call them for any issues we might have in the future. Thank you, Amarillo Air !
Trey does a very thorough testing of the ac and finds the problem fixes it.
Excellent! We love Monica!