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Sams Club
901 Airport Center Rd, Allentown, PA 18109, United States
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Sams Club

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Da
Review β„–1

Lines were CRAZY!! But the cashiers got people out quickly. The store was out of quite a lot of items. The meat prices have been better than regular storesπŸ‘Œ

Ei
Review β„–2

Cheap membership and good prices. If you are a busy parent you can even get a quick bite to eat on your way out. Really worth it.

Ly
Review β„–3

Always a pleasure people ate friendly an helpful. They have the best croissants an muffins amongst a million other things....well worth a visit

Dr
Review β„–4

It is always a great experience here, though sometimes they dont have what I need but I believe theres a challenge with importing things in general everywhere.

Ki
Review β„–5

This Sams Club is well organized and clean. The associates ( at least the ones I interacted with) were friendly and helpful. I liked that the associates were all wearing masks. Always a great selection of merchandise. Ibalwaus leave with more than I had on my list.

Br
Review β„–6

First time ever ordering food online. Its great & so convenient. The problem is I ordered 6 lbs of bacon. When I got home 1 pkg was brown, spoiled, & expired!! So needless to say my pups had a great meal!! I definitely will not shop for food online, unless of course its cereal, non pershiable, etc. You must check meats, etc before you leave. I was trusting & checked to late. I feel safer getting my own food, so no more online food shopping for me!! First & last time!!!

An
Review β„–7

The place was clean and everything organize...some stuff are good to buy it in bundle but some dont....the checkout is quick

Ch
Review β„–8

Sam keeps a decent inventory. Clean store with decent selection. Its almost always busy in the afternoon.

Ra
Review β„–9

Update: Love to shop here. Cleaner environment and they also have the oxtail. Which was hard for me to find when I first arrived here from Florida.

Ch
Review β„–10

This club is 3 stars,they dont have alot of variety like other clubs ive shopped at.

Th
Review β„–11

It is a great place to build up stock for your personal residence and a quick pick up for your business.

Br
Review β„–12

They still have toilet paper and paper towels if your look! 11/20/2020

La
Review β„–13

Found everything I was looking for. Love the Scan and go ap. It makes checking out a breeze! I wish more stores had this.

We
Review β„–14

It was clean, everything was being sanitized, fast checkout, the staff is very helpful, I also found everything I was looking for. Loved the store.πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

S
Review β„–15

Optical department is a nightmare. Ordered 2 pair of glasses, after a waiting a month I called and found out the frames were on back order. No one called and said anything. I could have waited forever. And if you call them on the phone.... dont expect them to pick the phone up. Two people working there are overwhelmed and everything seems disorganized. I recommend going somewhere else for glasses unless you like chaos.

jo
Review β„–16

Excellent service and the best prices

El
Review β„–17

Great pick up experience! Best in a long time!

Je
Review β„–18

Everything is good quality

Se
Review β„–19

Whipped frosting one of my fav item and cheap

Ja
Review β„–20

Went in today to exchange something that was given to my son as a gift Was that a challenge.So young lady at CS was really nice I explained to her that I don’t have a membership since it was a gift she needed authorization from her manager.Here is where it starts. Gale the manager I believe was her name came and said she couldn’t exchange it because I wasn’t a member. Which I explained it was a gift I didn’t want the money I just an even exchange. She refused to do but was ok with given me the money back.I then explained again I would like just to get the bigger size and go on my way. She said no they would give me a gift card. But for what if I can’t use it since I’m not a member. Then I explained her way to fix it. Which she said just give him the money.Which still makes no sense cause she could just have let me exchange the item.

Br
Review β„–21

Its Sams. Good Prices. Quality stuff. Gotta buy bulk. Not too crowded. All good

La
Review β„–22

It was clean, everything was being sanitized, fast checkout, the staff is very helpful, I also found everything I was looking for. Loved the store.

Br
Review β„–23

I go to Sams club for my Famous Amos.

Mr
Review β„–24

This shop has been my first official, Im usually a BJs member but wanted to try somewhere different. It wasnt a bad experience but I love my Bjs prices and shop better. Sams is more expensive and they didnt have everything I usually buy in bulk

ro
Review β„–25

I didnt get anything because they had large packs of items I was interested but not in the flavors I wanted. I went to Redners and got what I really wanted.

To
Review β„–26

If there’s 0 star, I’ll give them 0 star. I purchased membership online from the Groupon. I received a confirmation email from both Groupon and Sams. However at the time I picked up my card. It spent me half hour to check the security issues. And at the end I was told I had to wait for the refund and purchase again in store. Come on!!! Remember, THERE’S NOTHING WRONG WITH CUSTOMER!

Me
Review β„–27

It was good this guy helped me put a Federator on one of the cards I appreciate it keep up the good work

Ja
Review β„–28

They need to take classes from Wendys or Chick-fil-A regarding line management. They should have one line with the person at the front of the line going to the next available register. They had 3 registers open, all with long lines and people trying to jump line- to- line depending on which they perceived was moving faster.

Gr
Review β„–29

Lots of products changing. Vitamins, link sausage, beggin strips, feta cheese. Very disappointed. Employee are not customer freindly. Went back to Easton Store. Nicer people but still many changed items and location of items

Ma
Review β„–30

Better to buy bulk now before the restricted weather arrives.Great deal on bulk. You will save in the long run even if you are one person, two family member, three family members. Its worth it. Take a walk and see the GREAT SAMS DEALS.

Ro
Review β„–31

Never a bad experience. A must stop weekly at multiple locations.

Es
Review β„–32

Is a good place safe clean the personal very Profesional is a good place for famiy

Ki
Review β„–33

Lines were CRAZY!! But the cashiers got people out quickly. The store was out of quite a lot of items. The meat prices have been better than regular stores.

BO
Review β„–34

Not too busy at this time, lots of shelf restocking going on so I got almost everything I came for. The best part is checking out as I signed up for scan an go, just scan its as you place them in the cart, so as I walk by the line of people waiting for a register I just slide my finger over check out and I am out of here. I will top off my β›½ as I save about $12.00 monthly .

st
Review β„–35

I usually shop at the easton store, which is good, but when im in the mood i come to this one. it is fantastic. employees are so helpful and nice. they stock more items and i can always get what i want when i go. i like sams. someone talked me into getting a costco membership in addition to my sams. i hated it. i cancelled that right away and am happy staying here at sams. i dont get curbside pickup at any store. i order and pick up inside. ive never had a problem at either store. i figure if im so lazy i cant walk inside the store i should be at the gym, not sams. these workers try as hard as they can. i applaud them. i see the way some customers treat them. they respond better than i would. the way i figure it im priviledged to have these workers, they dont owe me anything. they work hard. anytime ive had to deal with a manger in either store they have been excellent. i treat them with respect and they certainly return it. theyve gone out of their way to help me. be nice to them. you might be surprised how they act in return. im a sams member for life.

Ri
Review β„–36

I would give them more stars but they recently changed the entire layout of the store and there is nothing that tells you where anything is. At the begining of Covid they moved the customer service desk and it makes no sense. Finally, they cannot decide if Sunday from 8-10 AM is for Plus Members or for First Responders/Medical Personal. They forget about the rest of the essential employees out there.

Ba
Review β„–37

Excelent service in store and at pick up!

Je
Review β„–38

Big selection, large packages. If you need lots of something, they got it.

Aw
Review β„–39

Good shopping experience. I got everything on my shopping list except for one thing. It wasnt packed with people. The checkout lines were not long, I only waited about 5 minutes in line. Waited about 7 minutes in the line to show the receipt.

Me
Review β„–40

I enjoy the scan and go app. No more lines for me.

Sh
Review β„–41

They give you a bang for your buck!

Jo
Review β„–42

Great COVID Safety in the store. Staff is extremely friendly.

Me
Review β„–43

Great place..Alot of things to buy .. great selection of things..Very clean storeGreat stuff very helpful..Thanks for reading..

ke
Review β„–44

Busy but was in and out. Gotta love the pricing πŸ‘

ro
Review β„–45

The manager is very disrespectful and unprofessional!! I would NEVER go back here!

Mi
Review β„–46

I LIKE IT πŸ‘its nice in thete.

So
Review β„–47

There should be have more Human Employees Checking people out. The waiting for check out is too long even with the self-serve check out kiosks. And if you do use a self serve kiosk you stillHave to go through a screener at the doorBefore you can get out out the place.

Sh
Review β„–48

Havent had to stand in line... Thank goodness. Later in the afternoon seems to be a good time to go. In and out. Well stocked for the most part. I find the prices to be reasonable for the most part. When you have a larger family as I do it pays to buy in bulk.

St
Review β„–49

They have some products cheaper than other stores sometimes. The gas prices are excellent πŸ‘Œ

De
Review β„–50

I use their pharmacy for great prices! Service is awesome at the pharmacy, too!! I also enjoy the food and book section. I also like their jeans!!

St
Review β„–51

U guys are doing a great job keep it up

No
Review β„–52

I ordered online pick up orders several times due to covid and having a newborn. I now have experienced on 3 separate occasions waiting for my pick up order for 15-30 min when no one else is even waiting for an order. I had to wait for one person then to finally come out only after they got 3 other people’s orders who were waiting after I was the first car there.In the amount of time waiting for my order I could of personally went into the store and did my own shopping. That process would of been faster but since I have a newborn and don’t wish to expose him during a pandemic I have no choice. My order took so long yesterday that I had to leave without my order. This is terrible costumer service especially when you are paying for a membership. This participial site has been really run down over the past few months and the costumer service lacking! It’s become overrun and isn’t nearly as clean as it use to be. I find this upsetting due to being so close to my house however, I’m at the point of switching to Costco where they value their costumers and it’s not trashy.

Me
Review β„–53

Very disappointed bought a watermelon today the whole outside was white....

Bi
Review β„–54

Good quality and price for chafing dish setup. However check out is very chaotic. Only 1 long line. More efficiency with self check out line and separate full service LINE. CLEARLY SEPARATED as its an emotional war zone

Ca
Review β„–55

Big variety of different items at great prices and very friendly, helpful employees.

Jo
Review β„–56

Always clean and pretty well stocked up at all times. Can get prett busy during the afternoon so its worth it to get there early.

Ti
Review β„–57

Big corporation taking advantage of the little guy. Paid with cash and they owed me change but shorted me claiming a change shortage. How is that my fault? If you dont have pennies then give me a nickel. Dont have a nickel then give me a dime. Dont have a dime then give me a quarter. Round down and absorb the difference. 1,000s of stores, 1,000s of customers everyday and cheating pennies eventually adds up to big money for them. If you think this is petty, this is how it starts. Fight now or lose it forever.

Mr
Review β„–58

This place has many bulky items for a cheap price. My parents buy sodas from this place because we own a restaurant.

Ro
Review β„–59

I was just in the Allentown Rd Sam’s club and its a busy days because it weekends, while I’m checking in self check out, I’ll find out that I need to renew my card and it was expired Aug 18 of this month, so I called help if it can do something, so the associate helps me and said it can’t proceed the transaction in that register because of my card situation so she told us that we can go check out on the regular register and can finished our transaction, because it’s busy so I have to all the to go all the way to the end of of the line so I can checkout to a different register, I wasn’t thinking renewing it right away because my husband is the primary card holder and I want him to do that, I’m trying to call him but his busy, when we’re about to checkout the other associate told me that I can’t purchased my item because my renewal is expired, just to be consolation we’re been a Sam’s club member for 25 yrs just a 4 days that I expired our card won’t let us go through and pay our stuff for the day till my husband straight it up, which I call him after and he said he never knew that and never receive letter or email for our annual renewal. Its just embarrassing the situation especially we re not a delinquent customer that doesn’t pay our bills which they can help me out for that day.

Ja
Review β„–60

Sams Club trip. Gas still under$2/gal.Had to buy a whole case of quarter lb burgers. 40 total. Our usual members mark brand. All in all got some really great buys.Love this place

Jo
Review β„–61

What can you say enjoy Sams club

Wi
Review β„–62

Very big place with comfortable environment

Ru
Review β„–63

Still no Lysol or wipes. Opened a few minutes late. But generally still a good experience. Liked the 7 o clock opening better though.

Ch
Review β„–64

I love Sam. Been shopping here for years now!

Mi
Review β„–65

It was a short visit, only a few things we needed. But I still love shopping their.

Ba
Review β„–66

Loved that you had started carrying the 30 bag box of the Simply Cheetos puffs, but why only that one time?? Any plans to start again?

De
Review β„–67

Went to Allentown pa to shop. No shopping carts. When I complained, I was told if I had a problem I could go to the parking lot to get one. Rude customer service. All items I wanted to buy were available.

Us
Review β„–68

Always save money gasing up at Sams

Ma
Review β„–69

This was my first visit to Sams club. Theres a large selection of everything from diamonds to motor oil. ( I bought some diamond studs) It was very busy but there were a lot of self checkout aisles open. Great place if you buy in bulk.

De
Review β„–70

When you can just check out using your phone while on the Sams Club App is a true blessing. Store super organized.

bi
Review β„–71

Exceptional customer service experience, especially from the pharmacy department

jo
Review β„–72

More variety then the one in easton bread made fresh everyday more desserts and app options

Al
Review β„–73

Spotless store, with good, not great product variety. Additional products would have warranted five stars.

Da
Review β„–74

Went in for 1 item and left with a cartful! Typical bulk store. FYI Hand sanitizers, face masks, face Shields, gloves in stock!

Mi
Review β„–75

Terrible customer service, made me wear a mask eventhough I have asthma and COPD

Ma
Review β„–76

I always find what I want and more!!!

Ma
Review β„–77

Since covid alot of the items are out of stock or limited but an overall pleasant shopping experience.

Mi
Review β„–78

For being a Saturday doesnt have enough cashiers. When you ask for help they say that they are busy right now and tell you to go to the information area

Bu
Review β„–79

To a $200 lesson account by everything we need that we bought and got a free tire change

Mi
Review β„–80

Great spot for all house hold amenities

La
Review β„–81

The location was very nice and clean. Most items were in stock with no limits to them.

Pa
Review β„–82

Not busy at all.Pleasent to shop

Ei
Review β„–83

As always, it costs me a small fortune but for some reason I keep coming back πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚

Je
Review β„–84

They should explain to easton sams how to do buz

Pe
Review β„–85

Very disrespectful employees and managers. These kids have no respect for customers I threw away my Sams club card!

RO
Review β„–86

Always a nice place to shop. But what happened to the loaded potato salad?

Fr
Review β„–87

I went today and no body check for membership. No body was cleaning or sanitizing the shoping cars. The girl in the entrance was busy talking with the security girl. I ask if the cars was clean and the security girl say yes,when i check,you can see the hands prints in the handler. And the shopping car was full of trash,that mean no body was cleaning the cars. The management need to pay more attention to this matter.

Ba
Review β„–88

Increasing prices and dont carry everything needed.

Ro
Review β„–89

Very clean. Courteous attendants.

Ca
Review β„–90

I like Sams club theyve got good prices. Wish they had a fresh deli thats all

Ma
Review β„–91

The girls are so nice at the check. I forgot my Toilet paper and Paper towels.they some in the cart to put them . They went over there and got them for . That was so nice.

mi
Review β„–92

Great place with friendly and helpful staff

2
Review β„–93

This location is ok. Not as good as the one on 248 in Easton though. Good prices. Big variety. The scan & go feature is awesome!

Bi
Review β„–94

Needed a battery and the assistant was very friendly and helpful, installed new battery for around $100 and I was on my way in about 30 minutes.

Ki
Review β„–95

Even late Sunday the was clean and well stocked.

Ge
Review β„–96

Not a bad experience, but they moved everything around and things area hard to find.

Mi
Review β„–97

Not very happy with a portion of my customer service at Sams. The service desk was helpful. But the gentleman at the door was of no assistance at all. I was told he would page someone outside in the lot help me. All he did was say they were outside I would have to find them. And motioned me out like you would dismiss a child. I looked outside for a few minutes and saw 1 person outside getting carts and helping someone. I went back inside to CS I told them what happened, they paged someone. He came right away. Turns out he was the only person working the parking lot. He was very helpful and courteous. This is not the first time I have experienced poor customer service at Sams. The bakery and the floor needs a bit of additional CS training.

ju
Review β„–98

The best thing Sams club got correct is their APP specifically the scan and go option which makes shopping more convenient and hassle free. If you have a membership GET THE APP!

Ma
Review β„–99

Great Wholesale Prices.Lots of Good Finds.

sa
Review β„–100

We love Sams Club, theyre socially conscious only letting a certain amount of people in at a time. They are always well stocked and their employees are are kind and contentious.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:901 Airport Center Rd, Allentown, PA 18109, United States
  • Site:https://samsclub.com/club/allentown-pa-sams-club/6536
  • Phone:+1 610-266-7127
Categories
  • Wholesale grocer
  • Electronics store
  • Produce wholesaler
  • Warehouse club
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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