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Open Skies Healthcare Inc
707 Broadway Blvd NE #300, Albuquerque, NM 87102, United States
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Open Skies Healthcare Inc

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Ca
Review №1

This place turned my sons life around. He was able to see though modeling that he didnt have to be angry. We had weekly visits at home with a man who was a wonderful role model for my son. Thank you so much!

Ja
Review №2

Had vary bad exsperance with these peaple lack of information lack of calling the parents lack of respecting parents request. One of the foster parents lies and leaves children with her child thats not cool. They need to look in to there foster parents the one we had she didnt make sure school work was turned in. Kept her out past bed time. She even went as far as turning use in to cyfd for a hair cut

Ju
Review №3

Theyll take away your license to cover their own mistakes.

Ke
Review №4

On the morning of my first appointment I was optimistic that I would get the help I needed, then, unfortunately, I read the reviews here. They stole my hope, and I seriously considered not going. Without diminishing the validity of the others experiences, please know that my session was fantastic. I was seen promptly and given the time I needed. The therapist was genuinely engaging and caring, and I felt affirmed and unconditionally appreciated. I will follow up here after a few sessions, but dont let the negative reviews push you away from help.

Ra
Review №5

Everything was alright for the first year until they fired my kids therapist and then replaced them with someone that has never had a job before. THEN after I started to like her they gave me surveys. I marked it as good and at the SAME TIME told me they couldnt see me unless I changed my schedule which they knew my situation. So I was forced to leave. They made sure I gave them their surveys first though. Thats what really makes me mad. They have a high doctor turn over rate who loves to screw with your medicine and not keep you regulated. Im glad they kicked us out. They did me a favor.

D
Review №6

Only 1 star so I could post. Very rude receptionist for youth doctors. She has no professionalism in her. She likes to argue and pretty much schedule my child with whom ever. I was told one doctor was leaving then ended up staying but only to see younger children. Then seen a volunteer doctor and come to find out the other doctor was still there and finally got back in to the office. Theres so much more that could be said here but rather not this place is not the best to turn to if your needing GOOD medication management.

Ch
Review №7

I worked for Open Skies for only about 3 and a half months. They didn’t appreciate me at all if the clients didn’t cancel they would send me home anyway for who knows what. When I asked why I was always getting sent home my boss told me she rotates who goes home. Yet it always seemed to be me. With how many times clients cancelled on me or how many times I was sent home I couldn’t even make my bill payments like my car payment.On top of that my boss in Respite was encouraging, no that’s the wrong word, she was trying to force me to commit fraud and I walked out because of it. There was an incident that I had absolutely nothing to do with I didn’t even see what happened. My boss instructed me to talk to the staff that was involved in the incident and get as many details as I could then write a report based off of hear say nonsense. I was not about to break the law and commit fraud for $9.00 an hour.When the HR director called to see what was up and I told her what happened she wasn’t even concerned with any of this. This is just the way Open Skies operates. I also know from a source that is very high up in this field. That they commit fraud every time they bill for something in their EMR system HMS. When they bill for something as simple as a Rx refill they always select that they went to extreme measures, performed cpr, shocked you to save your life while you were in the office that day. Which is also fraud, they’re a sinking ship don’t get involved with them if you are in the mental health career field. They will force you to break the law or face disciplinary action or termination.

Mi
Review №8

Extremely long wait times with no explanation or apology. The entire staff looks like former drug addicts and behaves unprofessionally. They have unorganized and inefficient scheduling. The staff will have conversations about other patients in the waiting room like its gossip hour. Initial assessment is not an hour, more like four. After spending four hours in the office I never heard back from them. Of course, after our experience in the office we would have never gone back anyhow. Dont be a sucker, go somewhere professional!!

Ro
Review №9

Ive always had the best experience with services provided by this agency. I receive counseling, medication and community outreach services and have always been pleased. I would recommend this agency to anyone who is in needed of assistance.

Al
Review №10

Supportive case workers. Very understanding, friendly BT services.

Tr
Review №11

Love them been threw them for yrs.

Da
Review №12

Love the caseworker my son has we have been with them since the company was Hogares its been about 8 years...I however do not do therapy or respite only case management.

Le
Review №13

So disappointed in this place. We had a horrible experience with an abusive Treatment Foster Care parent and Open Skies did nothing. Our DBT therapist was incredibly insincere and really showed an inability to guide my daughters recovery. She cancelled appointments, gave wrong appointment times, and moved our schedule to meet others preferences. She then proceeded to refuse to see my daughter when she missed appointments because she was spiraling. She wouldnt even hear me when I tried to inform her that my daughter was in trouble again.This lady really broke down the relationship between my daughter and I.Please look elsewhere for care. You and your family deserve better.

De
Review №14

Management puts Community Support Workers (CSW) in dangerous situations without safety precautions in place when working with aggressive/ dangerous clients. For example, I was assigned a client without ever knowing this person physically attacked his last worker weeks before with a metal object causing injury. And here I was driving alone with the client, putting myself at risk without any and communication from management regarding his violent outbursts/ aggression towards CSW staff. It was disappointing to know that the agency did not put my safety into consideration and chose not to communicate valuable info to ensure the safety of an employee.The HR Director uses bully tactics when communicating with employees. Most employees try to avoid her as she has a reputation in the community of being unprofessional. For example, instead of bringing in training to help employees learn skills related to the job, she brought in her friend from the UFC GYM in an attempt to sell us gym memberships.CSWs have to use their own vehicles to transport clients. I actually had an adult throw up in my vehicle one time, it was a mess.Other agencies (All Faiths, and UNMH) does a much better job assisting staff/ ensuring safety. Not to mention, CSWs only get paid $9.00 an hour when they are not with clients which is lower than minimum wage.

Me
Review №15

I had the most horrible treatment from the front office, my therapist was awful .... She discharged me today. Saying I missed so many classes that she wasnt even there for . I was also put on several medications, now they have NO doctor. I was told to go to my primary care ... Basically oh well we dont care... I am so upset right now. WORST PLACE EVER !!!!

Ba
Review №16

Not thrilled. Its hurry up and wait

Ga
Review №17

Worst care and staff I have been involved with here in Albuquerque for mental health care

So
Review №18

If you are cannabis friendly DO NOT go here. They reported me after telling me they would not. They have caused my so much stress and trauma from violating my privacy.

Da
Review №19

Long wait

Information
5 Photos
19 Comments
2.3 Rating
  • Address:707 Broadway Blvd NE #300, Albuquerque, NM 87102, United States
  • Site:http://openskieshealthcare.org/contactus.htm
  • Phone:+1 505-345-8471
Categories
  • Mental health service
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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