Very professional place, with great staff who make the process easy. Great place for family counseling especially wonderful with children. 😊

Counseling ABQ is wonderful. The staff is professional and the atmosphere is very calming. They have always gone above and beyond working with me and my busy schedule. They have my appointments on an automated text/email alert which really helps. They are really knowledgeable when it comes to insurance companies and fee handling. Hands down, Albuquerque is blessed to have this kind service and quality of care.

I have been going to counseling here at Counseling ABQ since last November. I’m extremely happy and impressed with the services and my experience here. They took the time to find me the right counselor that I have needed, they greet me with care and smiles. While I have a long way to go, there have been massive improvements that I have made in the past 7 seven months. My boyfriend sees difference, so does my family and friends, and even more importantly my daughter sees a difference and shows more love to me for wanting to make everything better for myself and her.

THE WORST COUNCELING PLACE I EVER BEEN TO. I RECOMEND ANY PLACE BUT HERE! HAD ME ON A WAITING LIST FOR 5 MONTHS! I HAD TO CALL AND SEE IF I COULD BE SEEN. I NEEDED DOCUMENTS FOR COURT. THESE PEOPLE ARE IMPOSSIBLE TO GET A HOLD OF. EXTREMELY UNPROFESSIONAL AND INCONVENIENT. SAVE YOUR TIME AND MONEY WORST IN THE CITY HANDS DOWN!!! IIF THERE WAS A ZERO STAR THIS PLACE WPULD GET IT!!!!

Beware of Amy the childrens counselor, I told her an issue I was having with my husband and she took what I told her and twisted it into a straight up lie that has caused my family SO MUCH HARM. Amy is awful and not to be trusted she is a LIAR. Ive had so many issues with this place just trying to get my kids the help they need. I would not recommend.

We were looking for grief counseling for our son and made an intake appointment two weeks out. My wife and I both took off work and when we arrived counselingABQ had received our intake paperwork but had not actually booked our appointment. I had even received several text messages from their automated system with reminders. When they gave us the bad news they basically said “sorry, I don’t know what happened” and walked away. It was almost as if they were blaming us. We are incredibly frustrated by this because our son needs help and now we have to start the whole process over again calling around town for an opening. I would not recommend this place to anyone.

My counselor was great! Never had to reschedule any of my appointments, friendly and helped me out with the issues I had. I couldnt go during the week but had a time slot for the weekend. I have Blue Cross Blue Shield insurance so my copay was only $25. I honestly did not want to go but after completing my sessions, I would recommend it to anyone. I see the negative reviews but I didnt have any issues. I called, set up an appointment and was seen that same week. The phone number was correct and I was even sent emails to confirm my appointment and that my insurance was accepted. Hopefully Ill never have to go back but if I do, it will be here. :)

Ive been working with my therapist, David, for nearly two years at Couseling ABQ. I cant understate how consequential, effective and worthwhile the entire experience has been. The variation of therapy we do has become a deeply integrated part of my life. David is a uniquely fitting and capable clinical companion and guide, and has given me a very rewarding therapeutic relationship. He is broadly considerate and seriously open to the vast human qualities that I bring to the table, and has always met my range of feelings, thoughts, concerns, criticisms and insecurities with attentiveness, understanding and willingness to seek solution alongside me.I am a demonstrably more healthy, functional, happier person, and my personal progress can be tied directly to the collaborative work Ive done with David. Cant recommend him enough.

My initial visit was good, I dont remember the name of the lady who I met with, but she was nice. I was scheduled to have a meeting with Autumn, the following week. My appointment was 6:30PM, which is already late in the evening. She called me a few hours before the appointment and asked if we could push it back 15 minutes, I agreed. Im sitting in the waiting room and it is now after 7:00PM. I just left at this point, my nerves are already on edge due to my issues with schedules and timing. They called to offer a new appointment, but by this time I already have a bad taste in my mouth. Very disappointed that I finally had the nerve to reach out to someone for help and this happens. Im not sure who or where to go to next.

Ms. Decker worked with my teen daughter to help resolve her anxiety issues. She was very empathetic and provided my daughter with concrete strategies to help her handle stressful situations. Ms. Deckers strategies were sound and relevant and were of great help for my daughter. I highly recommend Ms. Deckers services.

I had never been in counseling before seeing Denise and I was pretty nervous. By the end of the first session a lot of my nervousness was gone. Denise explained the counseling process for me during the first session and put me at ease. I have a way to go, but so far I feel like Ive made a lot of progress. Glad I started counseling with Denise and Im sticking with it.

For a person who has met a lot of therapists and told I was crazy/should be locked away until I could manage my anxiety, I was very unsure about trying out something different. Ms. Decker is not only a talky counselor, she has a whole bag of ideas, alternative methods, and understanding for a lot of different issues that may have appeared in a persons life. I started off with a little meditation and then talked out some of my reasons for the LARGE AND LONG list of anxieties and phobias.I write this review today as a person who is without the constant fear and worry that plagued my life. With her help, I found root causes and worked out new patterns of my thought processes that would normally ruin my day the moment I woke up! I can go to work, I can preform at a job interview, and I can talk to my husband without panicking and becoming sick.I trust her. She was extremely kind, listened, and gave me feedback that really helped me examine what was happening before, during, and after an anxiety attack.I am still pretty sure I would have been locked up in a mental hospital if I continued on without her help... If I didnt google her that day and set up an appointment for that week, I would not have much left of my life.I am truly thankful

I weny there for PTSD and it helped until my therapist stoped listening to me!! I have many health issues including a severe herniated disc in my neck from a traumatic accident. My therapist said the pain in my neck was only from tension and its a choice!! She stoped respecting my feelings and major anxiety!! My last appt with her she put me in a anxiety attack ...I walked out. Sadly ...my advice stay clear of them if you have PTSD!! They only help so much with PTSD and then treat you as a patient that you are a hopless case!! In the end I feel I now have more depression and anxiety!!!

Couldnt even call because the number is wrong. Unprofessional. Yeah thats how you get clients. Im right there with you Rose. So tired of these games from so called professionals .

If I could give Counseling ABQ negative stars, I would. I called on February 9th and couldnt be seen until February 27th. I made it very clear to the girl I spoke with that I need to be seen after I get off work because I work Monday thru Friday from 8am to 5pm. So, they set me up with Autumn and she seemed great. However, we hadnt even really begun treatment when she cancelled my 2nd session with her at the last minute. She didnt offer to reschedule. Then, I get a call a few minutes ago from Denise Decker (she didnt even call me by the right name) saying Autumn no longer works for the agency and they want to set me up with another therapist. I am beyond upset by this. I have already been to 3 different agencies seeking help before coming to Counseling ABQ. I cannot afford this kind of carelessness from mental health professionals. I may as well have not sought treatment for my suicidal depression. What the hell do I have to do to get help with my depression and suicidal ideation?! I dont know who to go to now, and because of my experience with Counseling ABQ, I am giving up on seeking help. The only reason I tried Counseling ABQ was because they came so highly recommended. If you are struggling with emotional pain and major depression, DO NOT come to Counseling ABQ. All Counseling ABQ did was waste my time and my money.

Not overly impressed with demonstration of counseling skills. Definitely no second session.

Intake paperwork was already completed when I arrived for my first appointment, so this is not an appropriate response from the owner. My insurance was overbilled for what was supposed to be a 45-60 minute session, which is reality was exactly 25 minutes, which is insurance fraud. And no, kids in the waiting room was not the problem - yelling was, yelling by an adult. How clients are treated at this place is quite evident by the owners lack of apology, client-blaming & overall condescending response.

Teresa was very cold and shy. It was honestly WEIRD. Wont be returning.