Needed another key with fob for my Audi, dealership wanted to change over $700 for key, cutting key, and programming. Was recommended by a friend to go to Hans and they are almost one of the only places that will work with my Audi. Didn’t like that i was charged $135 for a 10 minute key programming plus price of key but needed it done. All of my big repairs or maintenance will be done through Hans!
Theres a reason they have so many good ratings.You know you have a good mechanic when they investigate whether or not a part needs to be replaced vs if they can just adjust/fix it and save you money while making less money themselves. In my case it was the camshaft position/ timing sensors, which just needed to be cleaned rather than replaced. That alone saved me about $700. They also told me about upcoming future repairs, and which of these were mandatory fixes and which ones were just fixing various bells and whistles on my BMW.I appreciate their honesty and strongly recommend their services.
The most knowledgeable and professional specialized shop in the state. 2nd to none expertise and advisement. I will never take my cars anywhere else.
Quality work, service completed on time. Good communication throughout process.
Had a cracked radiator replaced. Liked that I had a loner car to get around while my Beetle was being repaired.
Being a traveler from out of state with an unknown error message displaying on my screen, I was exceedingly gratified that Marcus agreed to squeeze my BMW into their already overloaded schedule. They were professional and quickly diagnosed the issue. The remedy was also squeezed into their schedule. They provided me with a reliable, functional vehicle to get back home!On top of all that, they treated me as though I had been a valued customer for decades! Kudos and many thanks - Colleen
Is the best foreign shop in all of Albuquerque. They talk and treat you like family everytime you walk through their door. I appreciate them more than they can imagine. Thank you Andreas, Marcaus, Will and everyone else as well for all your hard work.
Honest and competent. Do not try to sell you service that you do not need. Moderate prices for my Mercedes. I can highly recommend them.
These guys are to-the-point, and don’t actively search for the up-sell. Far more value than the dealership. If you want a break from the dealership’s revenue searching efforts, give this outfit a shot. Very efficient, professional and competent w German vehicles.
Just went in to set up an appointment for my 2016 Mercedes-Benz E350 Sport for a rear brake job, transmission fluid flush, oil change and tire rotation. Ive been dealing with Hans Wittlers Automotive for about a year and I can say they have taken care of my car needs with much respect and professionalism. Ive had to deal with the Mercedes Benz dealership and Hans and the workmanship is pretty comparable without the dealership cost being more. Hans Wittler has 2 locations to choose from and this will be my first experience at this location. I have a co-worker that swears by this location so Ive decided to give them a try. The people are really nice and professional at this location. Thank you Hans Wittlers for all you do.
Marcus and his team are great. They always get me in and out quickly and keep me informed on upcoming necessary services. They have my total trust. I don’t take my car anywhere else.
Great customer service. I have had my Porsche and Mercedes serviced here for 18 years. I appreciate their excellent service.
We had a fuel pump replaced a while back and about a year after had the same issue. They covered the parts and labor with their own warranty coverage without additional charge. Thanks Hans Wittler!!!
These guys are trustworthy, reliable, honest and wondrous! The dealership had worked on my Audi Q5 twice (2016 & 2018) under a recall in connection with my fuel pump. Go figure yet another disastrous problem with.... the fuel pump! which the dealership basically washed their hands of it, stating no warranty and beyond their obligation. WOW! really? if youve already worked on the same issue twice and it reappears yet again, Im thinking its indicative of you not fixing the problem. So much for the dealership and THANK YOU! Hans Wittler! who remedied the problem, yes rather expensive of course, however when they tell you something, it is truly the actual problem and most significantly, the remedy for the problem. They back their work with, in my case, a 3 year warranty and additional info and a path to fix other issues. Unfortunately, my only difficulty is not having a loaner car or a ride to home/office while they are working on the car. That said, I still would not EVER go anywhere else but Hans Wittler nor do I trust anyone else to rely on for an honest and clear answer to any mechanical issue with my Audi.
Great service and great job! Replaced transmission on VW and also stuck with finding an electrical wiring issue which had been an issue for a long time. One that other shops had not been able to find.
Wow! Great customer service, professional, very clean facility and suspension repair was 1/2 the price the dealer quoted me. Topped off all the fluids added Freon, vacuumed and washed my car all at no charge!!! The waiting room has a kids play area and free refreshments available while you wait Thank you Marcus! All future repairs will be done at Hans Wittler Automotive.
They are reliable and efficient. They let you know if work needed right away or can wait and can help prioritize what needs to be done.
If I could give 10 stars for this automotive shop I would. Knowing they specialize in german cars- they still worked on my Lincoln. I was able to get my oil changed in a timely manner by Bryan and was so happy with the work he did. Marcus and Taylor are amazing too; they always have a smile on their face and display a high level of professionalism. Overall the whole staff is super friendly! Highly recommend this establishment to all luxury car owners!
Very professional and responsive. Guided me from how to handle the towing company all the way through diagnosis and repair. Communicative and not judgmental about my (self inflicted) problem.
Very pro shop. Excellent communication. They got me out of a real tough spot.
Outstanding service as always! Hans Wittler’s staff is always very friendly and professional. They get the job done right the first time and at an honest price. Thank you
This is one of the best businesses I’ve ever been served by. They are professional, extremely competent, and get you in when you really need help. Lately one of their employees went out on a limb to help me when I had exhausted all other options to get my car operational again. I won’t forget this and highly recommend HW to anyone seeking excellent service.
Hans Wittlers is fair, honest, and in my opinion the best foreign auto service shops in town.
GREAT STAFF AND PRICES...Always have my Benz in tip top shape
I’ve been using Whittlers for the past 20 years always the best service, prices, and people. Very professional.
Excellent service, very professional, always on time and most importantly they communicate well with the customers explaining what is going on. Highly recommended
Ordered and Replaced wipers, friendly and helpful service.
Wonderful customer service, and they did a great job repairing my car!
I had the best experience and was very happy with Adrian’s work!!
Great team! Nice atmosphere. Everyone on the team seemed to enjoy their work and was very personable. A rare thing! Thank you for the excellent experience.
I’ve used Hans Witter for an Audi, a BMW, and a Porsche. They do great work, very helpful and professional.
Love this place! Always great service at a great price and no up sale pressures. Will continue to take my BMWs there.
This business is great to work with. They have been around forever and they do excellent work. Good people.
Hans Wittler always does an amazing job with my vehicle. They are reasonably priced, fast, and keep your up-to-date on the status. Not only do they excel from a technical perspective, they’ve got a great waiting room and will pick you up or drop you off if needed. Plus they have Max the Dog as a greeter; what more could a person ask for?!
Great service on brakes. Thanks
We have been using Hans Wittler Automotive for both our cars for over ten years. They always provide excellent, professional, friendly service.
Exceptional service at reasonable prices.
Wow. I am just shocked at the professionalism and care this company and employees do. I normally go to MB in town and they have never done the quality of job this company did for me today. I will never step foot into a MB dealership for maintenance again. This company forever has my business. Thank you so much for the amazing job you all did. Glad to now be a customer.
These guys are professional, friendly, knowledgeable. They have earned my business. I would highly recommend. Thank you!
This is a mechanics shop you can trust. They explain what is needed and why, and what is there but is not vital. I had a bad experience with my mini and Marcus at Hans Wittler was more fair and professional - he was kind. Their work is first rate.
Always first rate service and reliability.Friendly and honest.
This was my first visit to the North side location. I have been going the Hans Wittlers South side for servicing my Macan S 2017 regularly. My car and I have always left happy with the service. I feel confident about their competence, having the up to date diagnostics tools and fair pricing.
Oil change and diagnostics. Have taken our cars to them for years. Appreciate their honesty in saying what needs to be done and in what timeframe and not everything at once.
Great customer service but expensive but my car is fixed abs in tip top shape!
On time, great waiting room, courteous, a very professional shop, and super people.
Great communication and fair pricing
The scheduled maintenance was completed quickly. Electrical problem with the right front headlights was diagnosed and corrected. Its amazing how much trouble a little mouse can cause. They were very easy to work with throughout the entire process. Price was also reasonable.
Easy communication and thoughtful diagnosis. Will definitely be a returning customer.
Great customer service. Marcus is awesome and so helpful! I trust Hans Wittler to be honest about what my car needs and to do the job right.
Best place ever to take my Audi!!! Very professional and very nice. They are so quick to service and make it very easy to get things done. With COVID changing environment they have made it easy! Highly recommended!
Hans Wittler recently replaced the front brakes on our Cayenne and did an amazing job. Their prices are reasonable and they dont recommend work that is not needed. They completed the work on time. We love their new location. The building is very nice and the staff was very pleasant and we got to pet Max. Thank you!
Hans is the best! Very trust-worthy! My 16yo daughter purchased a car that needs several repairs. The Hans team has always told us exactly what we need to keep her safe and on the road. They are upfront with costs and timeframes and that helps us manage the expenses of the repairs. As a single mom, its hard to find mechanics you can trust. So glad Ive found Hans!
These folks take great care of me. While completing my vehicles emissions test, someone noticed that one of my tail lights was out. They replaced it at no additional charge. The north location, on Wilshire, is close to my home so thats where I go. They have a clean, comfortable waiting room. the staff is courteous and thoughtful. I really appreciate their care.
Honestly, I’m not hard to make happy. I’m easily impressed, and overlook bad service because it’s easy to have a bad day. Having said all that - i can not get my arms around all the positive reviews here - if I could leave zero stars I would. Based on my experience, I have to say DO NOT take your vehicle to Hans Wittler, at least not this location.We scheduled an appointment for last Monday, three days in advance. Dropped it off first thing in the morning on the day of the appointment. Two days later (Tuesday evening) I hadn’t heard a thing (nothing) from them so I called. Marcus (service rep) said they only had one VW specialist and he was working on other cars, but they were going to try to take a look at it the following day. Wednesday evening (day 3) I call and he says they’ve taken a look at it and it could be one of a couple possible sensors or a bad cam shaft. Evidently they don’t have the VW VAGCOM system diagnostics, or you’d definitively be able to isolate the problem.Thursday morning I call to check status and Marcus says they’re ordering a new sensor and the part arrives Friday and they should have it done Friday. Never hear back from them after that.Monday morning I call and they say they’re getting ready to start on and it should be ready by the end of the day. Monday evening I call to see if I can send my daughter to pick it up - Marcus tells me there was a mistake “we ordered the right part, but the dealership put the wrong part in the box, it’s the right box, wrong part in the box, we won’t get the right part until Wednesday.”EIGHT FULL DAYS they had my Passat - three days before they even looked at it, five days to order and install a common sensor and eight days into it they still have my car and haven’t even started on it! I told them not to touch it - I was sending my daughter to pick up the car and take it to a reputable repair place.It cost us hundreds of dollars for my daughter to Uber around for a week and I barely got a half a** apology. I though I’d save a little on labor - I know there are lots of good reviews here, but In my experience, do yourself a favor and take your vehicle to University VW or a dealership. You’ll be glad you did. It’s obvious they’ve forgotten what it means to take care of a customer when you’re in the service industry. I’m really hoping somebody at Hans Wittler tries to dispute anything written here. Too bad really, when the dad had the business, it was pretty good by most accounts.
They did a great job with my Audi S5. Fast, quality service...will be taking my car if I need anything else.
Ive been coming here for a few years and the team here always does a great job. I recently had them replace the rod bearings in my E92 M3 which is quite a big job and requires very meticulous detail with torque specs, reassembly, etc. and they did a phenomenal job! They were also very patient with me as I asked them several questions regarding the process. Highly recommended for sure!
These guys are awesome, I also had some after market work done that some mechanics were unwilling to take on. They handled it without question and were more thorough than I expected. If you have a Euro, I would make this your first stop.
Good service, fast efficient. Plus you can hangout with Max the Wonder dog.
There is a absolutely no finer place to have your car serviced than at Hans Wittler’s. They are absolutely top-notch professionals who really know their stuff. WE COULDN’T BE HAPPIER WITH THE WORK THEY HAVE DONE FOR US OVER THE YEARS!
They replaced my BMW M3 rear muffler in a very reasonable amount of time and it works perfectly. I will continue to use them for my BMW service needs.
Tested a few things. Fixed what needed to be fixed, didnt fix things that didnt need it (despite the fact that I went in incorrectly asking for certain repairs). Cars driving nice and smooth now. Will be a returning customer.
Great service and very good customer service.
Always courteous and trustworthy staff. The facility is clean and the waiting area is very nice to be in, if you have to wait. Its also nice to do business with an owner who is on site every day.
Drivers side door would not open. They got it opened and replaced the electronics in the door fora very reasonable price. Carwasspotless when I got it back. Usually mechanics leave smudged or liners in the car. I am very happy. I will be back withy BMW.
Courteous and respectful. Transparent with repairs and pricing.
No communication as to what the REAL charge will be. Was charged much more than the original quote. Also, you can not call the service center directly, you have to leave a message with a call center or leave a voice mail and hope they call you back in a reasonable time to let you know when your car will be ready. I cant believe they do business like this.
Always great service from Marcus and the mechanics at Hans Wittler. I Highly recommend for service on your Audi.
Even though I am biased because I went to school with the owners and have witnessed their expertise for over thirty years, they were much less than half the price of the dealer. They were also able to do additional work that I requested at the same time at a very fair price! I feel like I got an awesome deal.
Ive heard amazing things about this place for a long time. My 07 650i had a split in the expansion tank and as a first time owner of a BMW I was extremely stressed about cost and the time it would take to fix. Marcus and his team were absolutely amazing, not only did they best Sandia BMW by actually calling me back and getting me a quote they also allowed me to bring my own part to help on cost and had the car the same day. This is my daily driver so being able have my car back that quickly, and to come in under what I was quoted helped me out more than they know. Thank to Marcus for working with me. If you own a German vehicle, bring it here. These guys are awesome! Thank you!
Best Customer service, Fair prices, Honest!!! I have taken both my BMW and Porsche here for service. Wont go back to the dealership!!!
Pricey service but you get what you pay for. Did a great job analyzing my care repair issues.
This location is responsive, professional and knowledgeable. Very good experience. AND they washed my very dirty car!
Marcus Macias provided me with exceptional service. By that I mean I dropped off my car and he made sure everything else was done without me having to worry about anything at all. I know I can always trust him to take care of whatever issue I have.
I will continue bring my Porsche from across the state to have it worked on by Wittlers. Great new shop
Great service as always! They performed an oil change and winter inspection and when they discovered a problem with my thermostat, they encouraged me to go back to the dealership and see if they would cover it before using them to fix the problem. They are honest and always do a great job! Don’t trust your German car to anyone else.
Great service very professional. The people here stand behind their work . They are definitely my shop of choice.
Always Courtious and Professional. I would Highly reccommend them. They give an honest Quote and do an excellent job.
The Wittlers have been servicing my Porches and BMWs since I bought my 80 SC Targa IN 82. I just bought my second 911, a 2014 Carrera 4 S Cabriolet, and theyll be doing it all for that car once its out of CPO warranty. Since the service isnt included in that warranty, theyll be doing that from this point on, too.Suffice it to say, I trust them to do the right work for the right price.Theyve recently opened a 2nd shop on Wilshire a couple of blocks south of Alameda between San Pedro and the I-25 access road. Thats closer to Corrales than the original location between Chico and Central on Elizabeth, and Im happy about that. Between the two locations, one should work for you.If you are in the market for an independent mechanic, give Wittlers a try, especially if you have a German performance vehicle.
LOVE Hans Witter’s! Clean, detailed, courteous, excellent work. Have never had a bad experience in the many years we have done business together!
Very professional, do great work and stand behind everything they repair. They always make time to answer your questions and explain everything in a simple manner.
Minor body repair. No issues, handled nicely.
Always great service! Had an issue with my AC was done in about an hour from my appointment time. Only place I trust my BMW to be serviced at!
Great Experience. In and out right away, with the job done right!Thanks Kenny
Had a good experience last year so I returned for an oil change and to replace the battery that they noticed last year. Easy to get an appointment, pretty quick turn around time and everything worked when I left. Everyone except the dog wore appropriate COVID masks.
Appear honest and straightforward about repairs. When I asked what to expect for maintenance, they do not add any extra stuff- they seem to be straight shooters. They service my 2012 Mini Cooper.
Great work being performed at their new location on Wilshire. New location makes it easy for Santa Fe customer.
Very friendly shop and kept me posted during recent warranty repair process. Vehicle running well. Andreas and Jonathan very helpful.
They’re always great to business. I know every time I take my car in I’m getting quality work at great value.
Another visit completed at Hans! Just got my 75k maintenance as well as my brakes done and i feel even more confident in my vehicle. Thank you Hans for the peace of mind!
Always attentive, helpful and fair. Have been coming to Hans Wittlers for over a decade and will continue to do so.
As before, all was done correctly, on time, and for less than I thought possible. These people are simply the best.
Hans Wittler went above and beyond to help figure out what was wrong with our daughters car. Turns out the car was dead but they diagnosed the issue efficiently and their services were absolutely reasonable.
An extra plus was the availability of a loaner while my 550i was being serviced. And, not least, was the very friendly standard poodle. Ill be back for some regular maintenance.
So glad that the engine problem was located & fixed. The right diagnostics, the mechanical expertise & great customer service- thank you Hans Wittler Automotive!
Service was thorough and reasonable. Will return.
Marcus is a lad. Cheers mate
Very professional and friendly as usual. Very relaxed experience
Marcus is a pro and the technician too. A pleasure to spend money with real people---not Sandia BMW--for my 1996 M3 original owner and know it will be handled with care and candor.
Great service at a fair price