I am not familiar with auctions so I did not know what to expect. This auction made me feel so comfortable buying things. I received very high quality items quickly in perfect condition. Customer service is OUTSTANDING. I am beyond happy. Thank you!!
Worked hard very professional. Wonderful staging of many items. Staff helpful during sale. Sold huge amount at good prices. Use them. They are good.
Ambiguous invoices are created when you dont reach the reserve price and sent to you, and then there is no response when you try and reach personnel. They then ban you from their auction because of their shoddy service and inattention to detail and make a variety of excuses for doing so. Also, beware of their listings, I have bought items listed as paintings that are in fact prints, etc. I will NEVER shop here again.
Aaron and staff are friendly and responsive to inquiries. Clear and concrete instructions to guide the process. As a fist time bidder, I learned how to manuever auction protocol and how to be an active participant through Duke City Auction. Thanks for the wonderful experience!
This auction house will send you inconclusive invoices, leaving you to wonder if you actually win the item or not. And you cant look into your account to clarify anything, it is confusing as you cant view past invoices or even past wins. You have to be clairvoyant to understand the meaning behind Aarons system, and if you get it wrong he will ban you from future auctions. Even if you have a good standing account, your bid on every auction stays pending until Aaron approves your bids. Very unprofessional website and customer service.
I have been buying and cosigning here for months and can highly recommend Aaron, Dave, Ken and crew - they do a great job. Always fun Tuesday night auctions! Have found some really great items for resale or gifts or to keep!
Like the staff. They are friendly and easy to deal with.
Very organized. Clean. Hospitable. Im impressed
Friendly staff. Overall very good experience. I will definitely keep coming back.
Good place to go ..nice people
Great place