Terrible experience. We live in Keystone Townhomes in Wadsworth and the management is non existent here. We have complained on numerous issues we have had and Cauleen just stops responding when it comes time to addressing things. This place is two years old and is completely falling apart. The floors are separating, large cracks throughout the walls, kitchen cabinets falling apart, and numerous issues with cut through and unwanted traffic in the development. We have tried to address these maintenance issues on numerous occasions; however maintenance and management has yet to come look at the separating flooring and settling in the home. The doors don’t stay open, the shut on their own because the floors are slanted, our dogs toys roll downward on the floor. After numerous complaints about structural issues of the townhome, unwanted traffic, coming home to someone on our front door step looking around our house, and the community using our yard to let their dog go to the bathroom thinking we don’t know (we have cameras) we would not recommend to anyone. Maintenance came in one time for a routine check (changing a filter) knowing we had numerous issues with the townhome, and didn’t acknowledge or address any of them and walked right back out. The yard is always poorly maintained by the landscapers and out of the 10 months we have lived here, this is the first month of grass we have had because they ripped out all the grass last year to replant (makes it hard with a dog and child to go outside). Now to let the grass grow in, the backyard is SUPER high and looks very unkept. Very disappointing. It’s a safety haZard at this point, the flooring is coming up and separating and someone can get seriously hurt. It’s embarassing to have people over and show our home looking like this. There are vacant units they cannot fill that have been sitting and the poor management and maintenance (very rude) are a testament to that. I have tried to voice my concerns on many occasions and with no response and no resolution, it’s my job to warn prospective tenants of this place. For the amount of money you spend to live here, the could care less about you. They take your money and you never see or hear from them. Will not recommend to anyone. Pictures have been attached to the google listing to show the condition of the issues we have tried to address and received no response on how it would be addressed.