Rich Clay helped me and was extremely professional. I wouldnt choose to go to anyone else but him. This is also the 1st time in a long time that I actually received a car wash and that was awesome! Rich even helped me put on a steering wheel cover. Rich is the man!

Very happy with my first experience with using a dealership service department for automotive repair. The Mechanic wasn’t able to duplicate the problem, but I was able to send a video showing what was happening. They were reluctant to replace a part because they weren’t able to verify it was causing the problem (I appreciate their honesty!), but were willing to do it because they understood I wanted a safe vehicle. From Dallas, the Service Writer, to the shuttle drivers I was very impressed.

I got my tires from this Toyota less than a year ago. Recently I had a flat tire & my tires were covered under warranty but they still charged me almost $40. For servicing & rotations theyre great, nice & usually prompt but for a simple tire fix COVERED BY WARRANTY - I shouldnt have had to pay anything. I recommend Jiffy Lube if you have a flat. I also dropped my car off at 7:30am & my car wasnt available til about 5:30pm when they closed.... for one tire!!

Very nice and knowledgeable employees that keep you informed about whats going on with your vehicle throughout the appointment.

Miguel was great. Super efficient. He provided clear and concise info regarding my service and other info regarding services I will need in the next year. He arranged for transportation to and from my home while service was completed. I couldn’t have asked for a better experience. Miguel is an asset, I hope his boss reads this! Such a nice guy.

My first time at this location. Will (Service Rep) is very professional and friendly. He was able to work me in for my Lexus 20,000 mile Service. He has great customer service and is a great quality employee. He made my first time experience at this location leaving very satisfied.Only negative, is due to the temperature of weather, the external wash leaves water stains/spots on the vehicle.. (Not Will’s fault)

I took my car in to get it repaired because I had several lights on my dashboard. It turned out my rings were shot, my spark plugs were covered with oil, one or two piston compression were low. The Maintenence Manager kept me informed of their progress and their attempt to try and fix the problem. The car had almost 226,000 miles on it. I decided to get a newer car and the manager directed me to one of their sale person. The sale person was very polite and assisted me in choosing another car. He explained all the features of the car and let me drive it. I was impressed with the young man knowledge and ability to answer all my questions. He stayed with me until all the paperwork was done. Their Financial Supervisor was very professional and helpful in getting my paperwork done and into my new car in no time. The whole experience was great and the people who helped me were outstanding.

I had a appointment and when I got there they told me that it would be a 2 and half hour wait, as I sat and waited everyone who came in after me was leaving including the man who was talking to one of the workers here that asked him which service person was he working with and said you wont have to wait and the man didnt have a appointment was a walk in and walked out in less than 30mins later... I really do wish that there was a Toyota Dealer closer....

My wife and i just purchased two vehicles. We could not be happier. They have honest prices, were very curious, and took very good care of us. This will be the dealership i return to in the future. I would highly recommend Future Toyota of Yuba City.

Future Toyota was overall a great experience! I bought a truck through Casey, and he was phenomenal! He was thorough and enjoyable to work with. I highly recommend Casey.

I had good service. The person that help me was polite, friendly. I really liked his service

Andres and David are amazing!!!! Very helpful and knowledgeable of their products

Will Cardenas has exceptional customer service skills. He will answer any questions you may have thoroughly. I have trusted my truck with and the service technicians for the last 16 years!

I brought my Prius in for a minor recall item and a tire pressure light. Miguel was quick and professional. He was able to get my oil change covered under my extended service plan I forgot I had. It was a very good experience and I will definitely go back.

The service provide was excellent but the timing was the issue. I had a 9am appointment for an oil change and tire rotation. They didnt even start on it until 11:15am. Whats the point of making an appointment if you have no plans on starting the service until 2 hours after the scheduled appointment.

Oil change and warranty work done in a very timely matter. The person who shuttled me to my house was very friendly and courteous

Truck went in for scheduled maintenance. Everything went smooth and in a timely manner as usual. The guys in the service department are very easy to work with. Thanks Dallas!

Absolutely LOVE this place! I bought my truck from them in 2020 and will never go anywhere else to get it serviced. Their customer service is INSANELY great and they’re quick. I always leave with a smile.

Miguel immediately welcomed me to the service department and went about checking me in for my scheduled appointment. He then checked my cars details and offered me services. He did not try and upsale me on what I wanted done on my car. He was polite and prompt. He estimated the complete 40000 mile service would take about 2 hours and he was correct. I would recommend this service center for all of your needs for your Toyota. 5 stars! And I waited in their waiting area that was comfortable and spacious enough to be socially distant from other customers. Free flavored coffee was provided along with the availability of more snacks through their vending machines. I will be a return customer

Got great service when buying my car, horrible when trying to service. I bought the extended warranty, they told me I didnt. I told them to recheck, I had purchased it. I had and he was very rude about having to check again. Routine maintance: tire rotation and fluid top off. Took 4 hours! They were so rude and acted like I should be gratefule they were doing it. NO, your doing it because I PAID for an extended warranty. I would never go here if I had a choice!

I just wanted to say that I was impressed by the tech coming out as soon as I pulled up for my appointment and greeted me and checked out my car and kept in touch while my car was being worked on.Thanks Miguel for a great experience today!

Excellent customer service. The 10k inspection was also very detailed. Definitely recommend!

I Was in and out quicker then what they said, plus the hospitality is always great. Starbucks coffee machine and a clean environment here at future Toyota in yuba city, you can’t beat that.

This seems like a very good dealership.. Mind you, I havent bought a car from them, but they did service my Camry. I no longer own that car. I was just picking up a couple parts for my pick up.

Matt is awesome ! Been going to him for sometime now ! Great Employee !

The best stuff especially their GM Cliff Madamba. Sold them my vehicle and got the best vibes from everyone and if Im in the market for a Toyota Ill drive across country to buy from them. Thank you a Cliff and your stuff!

Matt Sahota, a service tech at YC Future Toyota, is the best.

Noticed oil leak, called them and they told me to bring car in. I took car to them, an hour later they found the problem and fixed it. Frank was Awesome, all this and I didnt have to pay anything

Was able to schedule service ahead of time. The service manager was prompt and helpful when conducting the 45000 mile service. I will be back.

Great pricing compared to all the other local dealerships in Northern California

Dallas was wonderful to work with in the service center. Exactly what I needed!

Matt was great.. he was very helpful and informative. I had a recall on my truck, since I had moved to woodland I had no way of getting home. They let me borrow one of their cars. Thank you rental department! Great job yuba city Toyota!

I will always return the only problem I had is not giving time of when my car would be done and no courtesy call to let me know that the service had been completed, But other then that great ppl and plesent experience and Scott the salesman was awesome ty guys .

I recommend these guys. Easy and professional! I was in and out in a timely manner.

Purchased my Camry, and then had protective coating applied. Customer service was excellent, work was speedy and well done.

I have received good service from the dealership. Unfortunately, they will not drive the customer shuttle to Marysville. So, in the future I will have to find another mechanic to service my Toyota.

They take really good care of you 👍

The service departments has always been very helpful and always courteous to my needs. Let it be a ride from here or there or accommodating a time frame because of my work schedule, I seem to have a really comfortable overall experience. I can complain about the littlest of things but there are none. The people that work in this profession take a lot of heat from customers (which is thankless) and even if youre the next person in line they will still greet you with the smile. I have owned a Toyota for 5 years bought through this dealer and Ive never been treated better. There are a few employees that stand out like Matt, Dallas and Miguel who seem to do anything they can to make you happy. I cannot forget to mention a great service manager, Wade. He helps that service department engine run and whenever he sees me through the glass in his office I always get a hello greeting of some kind. Its easy to complain these days and seems like a lot of people make it harder to compliment. So, I compliment the service department at Toyota of Yuba City.

Miguel went out of his way to accommodate me dropping off the car and came on his day off to insure that car was done as promised.

I don’t know why it takes two hours I can see and hour

Miguel was very professional and helpful when I had to get my windshield fixed.

Dana was extremely helpful in explaining the service and making an appointment. The whole staff was very friendly. I feel comfortable asking Will about how to use the features. He is also so helpful.

Friendly, professional and done on time even though it was a busy summer Saturday!

Car was not cleaned/washed in spite of advisor confirmation at time of drop off

Very nice staff. Clean inside. The only negative was having an appointment for tire rotation and finding out it was going to take 2 hours.

Went to get an oil change and get my door lock mechanism repaired. The Service Department is always Friendly and Professional, got my vehicle in and out quickly, while I waited! Great job, Everyone!

Thanks great job polite, professional in on time out on time and vehicle maintenance well done

Good customer service but long wait time. I was told estimate was about 2 hours for an appointment, and it ended up being 3 hours, so make sure you plan ahead if timing is essential for you.

Very nice and helpful thank you

Took vehicle in for routine oil change/tire rotation service. They fully checked veh and report was given to me by advisor. They usually wash my car but didn’t this time. Son has been driving my car to the AF base lately so it was dirtier than normal so we made it family project the next day!

Amazing as always. Dallas is the best

Quick and easy. Nice customer service!

They were so friendly and helpful. Didnt try to have me do unnecessary things to my car. I will definitely be using them again.

Everyone was polite, they stayed within their estimate, kept me informed regarding times. Will go back.

Left new car for protection detailing. Received loaner car so we were able to work (Mail carriers) and keep doctor appointment.

Great customer reps. On time. Not one issue. Amazing dealership took care of me 500+ miles from home.

Excellent service, Rich was an outstanding service manager and looked after our every need. Performed a 100,000 mile checkup for my Lexus RX350.

Great service! Always professional. Thank you!

The price they told us when we went there it’s like too high they don’t even give us the right price for the engine and they also charge extra price I didn’t like to go there.

I came to my appointment early and they accommodated me with no hassel. Matt was very helpful and professional.

Great customer service and finished the job before the promised time!

Matt Sahota was my guy in service. He advised me that my repair could be claimed on my insurance and worked hard throughout the process to advocate for me with my insurance company and keep me informed on the progress. The process to a long time because of the insurance but Matt was always on top of things.

For 1,300 dollars my wife received damage to her car that she was not informed of until she received a notice with her paperwork. They did not bother to wash or vacuum her vehicle after having it for a week

Went in for a factory recall only.They tried to hit me up for brakes ($299.95), oil change (not due for another 1000 miles), intake and cabin filters ($103.27) .Needless to say that the filter were replaced by myself 1 month ago!Brakes have plenty of meat!To top it off, somebody managed to drive my car for 3 miles. (This is not required for a recalled air bag wiring loom.)So much for keeping my families business from Future Toyota in Yuba City.

Great sales and staff.

Excellent service! But I bought a Buick so I now go to Dow Lewis in Yuba City for service, instead of Future Toyota driving my car all the way to Sacramento for service.

These guys are awesome.

They quickly serviced my Prius and were very helpful and knowledgeable! They did not try and up-sell me in future maintenance.

Awesome people to do business with. Ordered a part from them, few days later it came and they installed it for me. Didnt take much time doing so either. Great service!

Dallas is very professional and goes out of his way helping all he can..

I usually get a car wash with my service, but not this time. It was always a nice touch; sorry to see it go.

Took the Rav4 in for routine maintenance on a pre-purchase maintenance plan.Work was done while I went across the street and shopped, then waited awhile in the seating area. Everything was out of order by way of coffee/vending machines, but I suspect that has more to do with COVID-19 than anything else.Second time servicing here and cant complain. Its a dealership shop.7/10 would recommend.8/10 would return.

They always manage to do a tremendous job if something goes wrong with your car

Matt Sahota and Future Toyota took excellent care of my car 🚙!

Friendly customer service and service was completed promptly.

I was very disappointed by the follow up service after my purchase of a new Tacoma...No one called me in regards to a warranty claim file by the Manager, Vince. The other Manager, Kyle was supposed to follow-up with me but he left me in the dark for 4/5 wks. I had to contact another department manager to get updated on this issue. Finally, just recently the issue was resolved after 6/7 wks of purchase of the tacoma...

This was a scheduled oil change and tire rotation and my wife waited there for three hours. Slow workers or poor time management. We did not experience this under the previous management.

Great service and customer care

Service Mgr. Wade Horton & service writer DallasLobmeyer have been stellar .

Took them close to 4 hours to change my oil and engine air filter.

Parts Department, great service!

Thorough and high-quality brake service done. Also found several things in need of doing and took care of them well.

The Service depends on the Advisor you get or who you pick. I had an appointment scheduled and requested a ride home online. Appointment was confirmed with the ride requested. When I arrived I was informed their shuttle wouldnt be able to take me home because I lived 20 mins away. I asked to have my truck back and reschedule. The Advisor informed me to wait to see what he can do. 40 mins later, my taken to the back and still no one talked to me. I went to talk to another advisor and he apologized and set me up with a rental car for my rescheduled appointment. I felt that the first advisor just wanted to get rid of me and move on to the next customer, but there was no one else line at the time. Use Service Advisor Will for your appointment and everything will be 5 stars.

Miguel was so nice and informative thank you!!

Good job friendly

Difficult to make an appointment when no one in the service department answers the phone. I live 40 miles from Toyota and needed to know how long the service would take so I could make arrangements to wait at Toyota or have a family member bring me home. I figured a service check up and oil change would be a couple of hours but it took five hours. Thats ridiculous. Ill find a local mechanic who probably would like my business and would do a better job at a decent price. Toyota is too expensive.

The service is good, but the wait time is ridiculous! Three hours for an oil change and tire rotation, with an appointment!

Good service

First check up on Prius prime purchased from them - no charge

Stayed open later so I could pick up car

First off my wife and I saw an advertisement on-line for a nice car for very decent price, so we made an appointment and came in, and then the guy who is a sales representative there came and said that that was not the real price and that he listed it like that on-line just to get people to come in. Not right this was falsely advertised and a total waste of our time and a 17,000 dollar difference in actual price

Very helpful and polite

Replaced a recall fuel pump

Very good place and very nice and helpful people had no problems would recommend

Great service from Miguel!

Reliable service

Helpful, friendly service!

Fast,friendly,great work

Easy to deal with him

Had the starter replaced.