Best place for used auto parts if they donβt have it they will find one for you !! Very professional Highly recommend π―
Jesus is amazing person. I recommend him to my friends and family to have business with him.
The people who serve are very friendly and I hope that the car part goes well since I order it online. Good service!
Man these guys are awesome. Ricardo is great heβs been so patient with me. Thought my part wasnβt delivered. Been calling back and forth trying to figure out where they dropped it off. Ricardo offered to pay me out of his own pocket if my part was not here. Finally found it here in the office. thank you guys for remaining professional and calm while I kept calling saying it wasnβt here
I had originally called in a few days before going in to purchase a few parts. Representative on the phone quoted me with part cost and when I actually went in to purchase the parts the available representative was very knowledgeable and polite. The initial process of looking for parts to then actually purchasing them was very smooth! Great people! Definitely recommend.
This place is AMAZING! I love everyone who works here. They are all super sweet and have great costumer service. I highly recommend them, they are the best auto parts in town! Come see yourself! If you need some positive energy and friendly smiles while shopping for parts, this is the place to go!
The AR1 Auto team has excellent Service! They are the best auto parts company in town! They never disappoint. I have seen them go above and beyond to satisfy their clientβs needs despite how disrespectful or rude the costumers are to them. So all these costumers commenting rude comments is very childish in my opinion. They (The costumers) are the ones getting upset knowing their wrong. I love all the employees they are super respectful and super sweet. So please donβt act like they donβt listen to their customers. They do. I highly recommend you check them out! Donβt let negative peopleβs comments stop you from coming. They really are the best and will always give you the best experience.
The service was really professional, just had to wait a little for everything to process but other than that everything went smooth.
Very helpful even though they did not have my vehicle
Talked with a tech. Via phone and he put me on hold 3 times to check on a custom part I need. Outstanding service!!#
Very good and nice people to deal talk to
Organized and professional. Julio was very thorough and answers quickly. Well run company.
They were great! Jesus was very helpful and friendly and even had the part ready for me when I came in after calling first. Definitely would recommend!
Helpful staff. Very polite and thorough. Definitely will be stopping by in the future for my car part needs!
They are great and professional company. Misael Martinez is the manager their and has gone out of his way to help me find what I need and respond promptly. I would recommend them to anyone they have all the newer vehicle parts anyone needs and if they dont have it they use all of their resources to get it.
My experience was good I found the part for my Cadillac and the price was less than other places customer service was great they were nice and friendly I definitely recommend them!!!
The best place to buy parts,very knowledgeable team. Quality and at the end best deal and service. Thank you ar1 .... highly recommended
Got to the shop a bit early and my part wasnβt quite ready. After I went to the front desk a worker was put right on my order and was out of there fast. Thanks for the great service
Never gotten a response from them about parts I emailed them about.
Very friendly and knowledgeable . They made this as easy as possible. Good communicators. Wonβt be the last time I go to them!
The man that helped me was amazing and he saved me so much money and time is name is jesus he is a great person for this job i will definitely be back to this business in the future
Jesus Great helpful person
We use AR1 all the time great service fair pricing
First time at this place GOOD PROFESSIONAL SERVICE. Joe helped me find a transmission for my MAMALONA. Hora si quema cuhh. Recommend and definitely be back for future parts.
They were very patient and polite with me and broke it down what I needed and what I wouldnt need right now. Jesus assisted me and I would definitely recommend this place.
They were all helpful and very nice especially the cute counter girl.
Definitely the place to go! Moe helped me find the part I needed for my car, at a reasonable price! Thank you Moe! Will be calling you soon!!
Disappointing ordered a part kept being told its would here next week after that told tomorrow and tomorrow everyday i would call after paying $450 for a part i really needed the customer service sucked afterwards dont recommended.
JesΓΊs helped me out and I was able to get my headlight for my car. He was also able to put it on which was perfect for me. Great service.
Quick service. Parts for a 2001 Subaru H6 are not easy to find and theyve saved me a few times.
They were so great! Had the part I needed and took time to send me pictures. My part was ready and waiting for me at pick up and I was very pleased on the price.
First Time Buyer : Well Rounded Staff & Great Mission Statement. Will Consider Making Business Here Again ( Great Value W/Guarantee )
I would like to give a huge shoutout to AR1 Auto Parts & Sales. I have been doing business with them for years and have received great service, prices, and parts selection everytime. I would highly recommend them for any of your automotive needs. π
These guys know their stuff and gave me great customer service. They are local and value each customer. Check them out!
Terrible service. Waited to to be helped for over an hour. Manager was argumentative. Staff had little knowledge of common parts. 30 percent stocking fee even if wrong part was given on their behalf. They took way too long to attend me. Argued with the manager (I put it in quotations because it seems like no one there is very competent) about how the information on the part does not coincide with what was sold to me. Incredibly unhelpful. This whole place is a racket. Funnily enough there was another customer returning a part as well and arguing with them in regards to the rediculous restocking fee. They even charge you a pallet fee. This whole place is a racket. Nothing but thiefs who will do very little to help and very little make things right. Avoid at all costs.
Professionalism, quality and service !!, Every time we need an auto parts, they are our first option, we highly recommend AR1 Auto Parts and Sales
Very great full, legit company
Ricardo helped me find the exact parts I needed for my car
Very friendly staff, great customer service.
Great experience. I felt like I got a fair trade.
Great service and best price in town .. they even ship to your business.. thank you Julio .
They was fast and on point very friendly and convenient for me
Decent quality auto parts at a decent price.
First time Ive been there. They seem well organized and they had what I needed. I plan to go back.
I am really satisfied with the service they did on my car I highly recommend this place. Thank you
Jesus attended me and did an awsome job and I got some great prices!! Thanks Jesus
It was my grandmother and grandfathers house.
Couldnt find anything I needed ...
Went there to pick up a friends car that was ready
Misael martinez helped us out, getting us parts for our tahoe denali.
Highly recommend going here great service and people
Jesus treated me very well on the phone. I am am happy with the price and his service.
They have every good customer service every Excellent
Great communication skills and responsable
Very great and professional will deff be coming back again!
Has the parts you want but at a higher price
Called on a Saturday to ask if they have a part. I tell the sales rep I will buy it and they ask for a deposit to start the work. I pay that same day and get it promised by noon Monday. Monday is here, Money pulls out my bank account at 830am I call at 1045 and they say my part isnβt ready and that noon is an βestimateβ time not a for sure time it will be ready for pickup. I had originally set up an appt to get my part installed 10am. I pushed it out to 1 and I am crossing my fingers the part is ready for pickup before then. Out of the 4 times Iβve called 3 times I was put on hold for 5 minutes. Only reason I give 2 stars is because they had my part in stock. I was quoted $99. Thinking itβs a junk yard and they donβt do taxes I took out $100 cash ready to give them for them to charge me $107.12. Not a good experience.
Were very friendly and quickly found what i needed
Mo was very quick and he knew what he was doing! Will be coming here again!
Went to buy a SPINDLE for my 97 tacoma and wasnt disappointed
Was good service and help me find what i was looking for
Great service
Best place to buy parts quality and service
Very dissatisfied. I paid for a part and waited for 2 days for them to pull it when they said it would be done in a couple hours initially. Then when I pick the part up it has dents and a cut through the metal! I told them about it and he and some other guy looked at it. They were talking in Spanish for a long while and then said βwell we already processed the payment me canβt do anything about it.β Do not buy from these guys!
Excellent place and great customer service!
Professional knowledgeable staff.
Great fast and easy service
Very helpful and friendly serviceMaria was very helpful and professional
Very helpful people ! Excellent service !
I was looking for a window for my jeep and they helped me find one and get it dame day. Jesus helped me and it was ready to get when I picked i came in.
Friendly and very helpful staff
Alway great customer service, an faster if you go in, you might have a small wait over the phone, but its worth it, plus its by Walmart and the Park.
They have great customer service
I had a problem finding a motor for my car when mine went out. I called around and no one had it thankfully I found this wrecking yard and a nice man named Moeses was able to locate my motor. Every person who I came in contact with while getting my motor was very helpful. They also seem to care about their customer needs. which means a lot when looking for a good quality used part not just worried about selling.
Awesome place you dont have to worry about bringing tools because they got you covered with part already in hand... Thanks guys
Great experience and very professional and helpful
Love the staff, they were supper friendly and with big smile! Would like to thank both Maria and James for their help. Will be recommending to all my friends and family. :)
Theyre too busy and dont get yor parts when they say they will. Would much rather pull it myself.
I was fast in and out, I was satisfied.
Disappointed..
AR1 is the only place I trust to get the highest quality used parts for my cars! Their staff goes above and beyond to give you an exceptional customer experience! AR1 Autowrecking also gives back to the community!!! You guys are awesome!
This is a great place the staff knows there cars and trucks price they stand by there word
Put a down payment on some rims and a month later after I was calling every day to find out what was going on they tried to give me some garbage rims. I told them unacceptable and they claimed that they would have some different ones in a couple hours the rims they came up with were still not matching. Not only did it take a month but still I am in need of rims with tires.
Very friendly people, and quick. Bought a hood and not only was it ready within 15 mins but the paint looked great! The prices for my things were lower than other places that I had looked too.
Great customer service
This place is a racket. Poor customer service. Do not stand by their word, regardless of what all their signs say. They provide unreliable information and then turn it back on the customer when the part is incorrect.
Showed up at 9 am left at 2 pm. 5 hours to pull 8 bolts on a hood and bumper ?
Great customer service I needed help finding a starter for my car. They didnβt have it in stock but moeses went above and beyond to find me my starter. Thanks for the great customer service Iβll be back.
Great customer service, bi-ligual employees and they find ways to get your parts!
Great experience and a great deal. Moses and his crew are very efficient. Thanks guys!!
Pretty ridiculous how you show up to buy a part and you call an hour ahead and say you are coming to buy this part, guy on phone says he put order in. I show up and am told I have to wait 2 DAMN hours for them to have it ready.... How the hell does it take 3 hours to pull a damn cluster? Yall are either really lazy or slacking good workers. And mind you also when you have a motor ready pulled and put on shelf and I come to pick it up and you say I have to wait an hour for it... Really why the hold up.
Took my 2003 chevy avalanche to them for a transfer case...had to wait a week and when they got one in they cracked it while pulling it out so had to wait for another one, when that finally came they got it out and put in, but didnt tighten the bolts so it began to leak, and now Im out 1000 dollars. These guys dont care and dont help...do NOT give them your time, they are a massive waste
Sold me a bunch of parts that they didnt have
Friendly staff that helped me out with multiple parts and even ordered some new parts for a good price! Will recommend to my friends.
Itβs a good reliable place the quality parts are there and the service is great thank you guys for the parts the Jaguar is coming along nicely
Took to long and went over for no reason
Gave me the run-around not happy at payed them the day before told me I can pick it up after 1 called to see how they were doing and they told me that I could pick it up until the time that I paid for it and that was around 5 I told them i was told after 1 they called me back and tell me the part was bad and that are they can get me a new part another part for $87 and they are the only wants it carries those parts there was no other wrecking yards in the valley that had Subaru needless to say I found on for 25
Great customer service
Best prices and great customer service...
Very nice workers and prompt