Great hard working people. Very pleasant experience with the young lady at the scale. Saved a few bucks dropping off my items. The only thing I would recommend wearing work shoes as it can be tricky walking around as I expected. I also use Superior waste for my weekly disposal. Very reasonable and dont have to deal with the limitations imposed by the city.
We rented a dumpster from them. It came quickly which is why it’s 2 not 1 star. My issue Is they never informed us of there being an overcharge for being overweight and charged us an extra $200 after the fact. Nothing about weight limits on their website. Claim someone should have explained it to me but the only communication was a voice mail saying the dumpster would be delivered tomorrow. Super underhanded in my opinion.
Excellent service. Punctual, professional, reasonable. They arrived on time, took care of all the junk that needed to be removed and did it on time. Would definitely use them again.
I am so glad I found this place. Had so much trash to getting of after a recent renovation. They are reasonably priced too.
Easy transfer station. Weigh in, dump, reweigh then pay. In and out in 14 mins. Great guys here.
It is 9:00 at night. I was told a dumpster would be delivered THIS MORNING. I am still waiting. Company is not responding to my calls. Extremely unhappy with this company. Would not recommend. Poor customer service to say the least.
I called 6/8/2021 and paid to have two mattresses removed. I was told I had to pay up front and they would be there by 11 am on 6/9/2021. I had back surgery two weeks ago so I had to have someone come and help me get them outside for pickup. I called at 11 am and they told me “manny will be there shortly”. I called again at 4 pm and was told “manny doesn’t have a tablet but he should be there no later than 6:15 pm. I called AGAIN at 7 pm and reached the answering service because they closed for the day. I was told I would get a call right back from the person “on call” it’s now 9:30 and no phone call and the mattresses are still sitting in my driveway. Extremely disappointed in this companies services. I will not be doing business with them in the future.
I shopped around both the citys dpw and Casella. These guys were the cheapest by far. Went to their site and it was a very efficient process. Would use them again.
In short, they spilled oil and garbage on my lawn then snuck out to avoid cleaning it up. They were subcontracted by Gervais Plumbing Heating & AC to remove an oil tank from my house. They sent over a couple of kids that didnt have a clue, who immediately broke the oil filter off the tank and caused it to dump oil into my lawn because they were trying to roll it end over end. Apparently, they were too lazy or weak to do some actual work. Then, they decided to cut the tank in half on my lawn (facing down so that every ounce of oil could spill through the hole they already made....) spilling more oil and leaving old saw blades in the grass. Finally, they snuck off without saying a word or bothering to clean up their mess. Id be ashamed of myself for hiring that caliber of employee. If these guys show up to your job - send them back.
Easy. Bring your trash down in a trailer, pick up or the trunk of your car. Back onto the scale get weighed. Go unload and go get re-weighed. Pay. Easy peasy.
We did a large demolition of a home in Wellesley. Everything was time critical, and it required coordination of a 25ton excavator, the Town, the Gc and subs. Dennis at Superior made it work, and has enough of a portfolio of containers and network of truckers that we could add to the job and change stuff quickly. Extremely responsive owner, always a person answering text and phone. A+.
Great customer service very helpful and professional.
I have used their services on several occasions. They are always courteous and helpful. Their prices are great. I highly recommend them!!! Everyone in my family has gotten a dumpster from them, and we have all been very pleased with their service. Excellent Service.
Quick fast and they remove your trash for you. Deserve tips!! Great service
As a contractor in Worcester, it is great having a place so convenient to dispose of construction debris. The staff is very helpful and the price is the best youll find. I can drop off different sized loads and only get charged by the weight, as opposed to E.L. Harvey or Waste Management which charge a minimum price for any load (and it isnt cheap). They also rent dumpsters at competitive prices, which is nice. I would have given 5 stars, but I have had a couple incidents with nails getting stuck in my tires in the unloading area.
I used superior for my business many times this year. They are absolutely amazing. What I like most, is easy scheduling, all I have to do is text when I want trash picked up, and they schedule it right away. Billing is easy with online payments and invoicing. The guys who come are professional and nice, and Dennis is a rock star! Thanks guys, keep up the good work!
Very busy, fast paced. Friendly work environment.
Ive used Superiors transfer station and loved it. My town transfer station charges extra for furniture, building materials, etc... Not so at Superior they weigh your truck before and after, and you pay per weight. So heres someone who pays for a town transfer station sticker, yet uses Superior for convenience. Easy on and off from rt. 290. Open on Saturdays.
Great customer service. Thanks a lot
They picked up a piano from our house and we also dropped off some things at the site. Always friendly service on the phone and in person and reasonable prices.
Great service! I called on a Thursday to have green dumpster bag picked up - they were able to come the following Monday! They had a great price! Quick Service! I definitely recommend!
Best Waste company in all of MA! Gets the job done quickly and efficiently!
Excellent company to deal with. drivers took special care of placing dumpster on driveway with wood under casters so driveway would not get damaged. Very quick pickup and delivery. I also pass the transfer station in Westboro to go to Superior to get rid of my C&D because they are more price friendly and have accurate scales. Also, I can always call owner. He will answer phone and/or return a call. I highly recommend this company!
Overall good spot to throw away all your unwanted items, thrash. Good prices as well!!!!
Stay away! They overcharged for the service!
Wouldn’t recommend to anyone.
Fantastic customer service! I changed my mind about size and they were able to accommodate me immediately! Also we got the dumpster dropped off and it has smelly liquid in the bottom. I called up before the truck was out of sight and they send another clean dumpster within the hour! I love this company. They should be proud of their customer service!
Superior was awesome to deal with. They were very responsive and had fair pricing. Would definitely use them again and refer friends.
We been doing business with Superior Waste since 2013, great staff, reasonable price. Dennis the owner is great, always ready to do our deliveries and pick ups. Definitely recommend them.- Revolution Construction Inc.
Been a customer for many years; Dennis and his company have never let us down. Always reliable, courteous, and thorough. Best in the business as far as we are concerned.
Superior is Superior in many ways. From taking care that our driveway was safe (which it was) from unloading the big container, to promptly getting it all covered and removing it all with a smile, is satisfying in many ways. The customer service is excellent. Many thanks.
Superior waste can be counted on for fair, great pricing and quick service always. Dennis is a great man and very good business man, You will have a great experience. I have been doing business with Dennis for many years. Call Superior you will get things completed how you want and done right!
The place to call for bagster dumpster bag pickups! Scheduling the pickup was quick and easy over the phone. They were professional and answered my questions. Pickup was very smooth and only a couple days later. Cheaper than Waste Management!
Couldnt have asked for a better experience - the service provided by Dennis and team at Superior Waste couldnt be topped. Thank you for being the easiest part of a tough project. Highly recommend without hesitation.
Superior Waste is the Citys best option for trash removal. The company is so courteous and efficient when you call and they can easily accommodate your schedule. The companys pricing is competitive and it is my familys choice for trash removal. It is run by a great family who cares about the community where we live. Give Dennis a call and he will take care of you.
Great service at the scale. Love supporting a family business!! So much easier than a big businesses.
Great service. Real nice staff. Wish all my jobs were in this area so I could have the pleasure of working with them every time I need a roll off.
I would recommend them to anyone they are really good on prices if you need a big dumpster and they give u reasonable time with it. Rented years ago and again a few months ago and would use them everytime. There polite professional and Evan is the billing person and he has been very good too.. I have no complaints at all. Very happy with there service.
Dennis you and your crew are the best. Friendly, on time, never missed a pick-up. Thank you guys all so much, and all the best for your future in the business. :)
Ive rented multiple dumpsters from Superior. They are definitely the best in what they do! Great pricing, amazing staff, and immaculate service! I would recommend them to anyone!
Dennis and his team went above and beyond to help us during the sale of our house. After being canceled on by a large waste management company (WM), the team at Superior sprang into action off hours and helped us out incredibly. They offered exceptional service at a better price as it turns out than the company who left us high and dry. Thank you to all at Superior!
Dennis is awesome. He is very reliable, gets on there on time when he says he is. Picks up very fast. His prices are affordable. Will never use a dumpster company other than him.
Dennis and his company have done an amazing job. They really care about their customers. They have a heart of gold! Thank you very much Dennis.
We have used Superior a few times now, the service is always very professional. When they tell you what time the container will be there it’s on time. There was a time the driver was running late, Dennis notified us of the delay, so their communication is also very good.Rich BoucherWorcester
These guys are great to work with. Ive called them for 3 jobs in 2 towns, in Middlesex and Worcester county. They are fast to deliver, friendly on the phone, and prices are great too. I will use them again someday.
Sidnt even use them, but wow so helpful!Explained my option and gave me great advice for free! Thank you and I will use you in the future.
We had a great experience with Superior Waste. They came with 2 seperate Dumpsters and took our trash away. I would recommend them to anyone.
Great Guys. They get you in and out as fast as they can with the space provided. I go here at least once a month. Great place to get rid of your trash right in the heart of Worcester!!
They removed an old 275 gal. oil tank from a demo building I had. The price was right and they were quick to remove it. Two thumbs up...
Good place to get rid of junk and trash. Easy to use their transfer station.
I am with a National Waste and Sanitation company by the name of AW Site Services. Whenever I have a need for a commercial dumpster, and we are not physically in the area, Dennis is our go to guy!! SUPER responsive, and eager to make the process smooth as possible. Thanks Dennis, and team!!!
Superior waste is a good place too work they have a good boss he offers everyone a chance you dont get rich there but you have full time work
Excellent family family owned great response time and flexible solutions. Good people to work with.
All went well until they picked up the dumpster. While hooking the dumpster, they backed into our fence damaging two sections. Driver called it into the office and we were told someone would call us to set up repair. No call ever came. We called numerous time always with the same answer, someone will call us. Been over 45 days and never as much as a call or apology. Obviously customer satisfaction is not part of the price. Small claim is an option but should not have come to this.Word of mouth can be effective, am not pleased with lack of customer service.And my fence is still damaged, not good advertising for Superior.Jim
Superior Waste is a great company to work with. They are on time, always pleasant and accurate in their billing. We use their dumpster services as well as we go to their site to deliver trash there as well. I highly recommend them in all aspects of their business.
Very good
We use Superior Waste & Recycling for all of our dumpster rentals on our construction jobs and also they do our trash pickup at our office. Dennis @ Superior is the best in the biz!
When i call for a dumpster driver always on time to drop off and pick up .Very convenient trash station next to road 146 in worcester with scale .I would recommended this company to everyone .
Dennis is always super responsive. Whether dumping at his location or when he is delivering. Always super efficient and easy to deal with.
Dennis and Superior Waste & Recycling are the best, Their response time is great and they deliver dumpsters to us anywhere in Massachusetts at a very fair price.
There prices are great. Very professional. They pick up and don’t leave anything behind. Thank you!!
Working with Superior Waste & Recycling is always a good experience. They are very helpful and responsive. Great company!
So pleased and proud to know Dennis OConnor, who has built Superior Waste & Recycling into one of Worcesters most reputable businesses!
Superior waste takes care of all of my disposal needs from roll off containers to one time pick ups. The drivers are always accommodating and friendly. The response time is within hours of my call. I highly recommend Superior Waste. I am in the contracting business and have been using Superior Waste for the last 15 years, from Spencer Ma. to North Andover Ma. and into New Hampshire as well. The name speaks for itself, the company is Superior.
Great place to drop off trash at their own transfer station or schedule pickup. Easy in and out, prices better then anyone around!
These guys were great!!!! Very fast response. reasonably priced
I paid for service and they never shows by the time we agreed. Seven hours later they sent me smaller dumpster not what i requested and paid for it. I hope to receive my money back in my account. Make me waist my time and money.
Denis is always helpful and courteous on the phone; great to work with, fair and reasonable. Highly recommend!
I only use Superior Waste in Worcester when I have trash removal, trash pickup or recycling issues. The location is convenient, the staff is very helpful and I am in and out in just a few minutes. I highly recommend this business!!——
I have been a customer of Superior Waste for several years. The company is prompt, professional and dependable.I would recommend highly.
They did a great job. Quick to schedule a pick up, on time, and the employees were friendly and fast. Highly recommend!
As a small company, they have the ability to make quick decisions on getting a dumpster on site when your in a bind... Dennis comes through when you need it!...been a customer for over 10 years. they also operate the only transfer station in the entire city of Worcester.
Have used Superior Waste for dumpster rentals several times and they are terrific! Competitive prices and superior service, highly recommend.
Getting a dumpster was so easy even with some unusual contents. Great company to deal with!
Not a customer per say but I live in a condo where Superior picked up a trash dumpster. They blasted their backup alarms and woke up my whole family on a Sat morning at 6:25am. I understand they have a business to run but I noticed the office isnt open at 6:25am. I personally will never recommend this company.
It was a real pleasure working with Superior Waste. Scott was polite and efficient and the company is super reliable. Even on a record-breaking hot and humid day, we got service with a smile. It feels great to get rid of unneeded stuff! Thank you. Superior Waste really is SUPERIOR! Highly recommended.
Very quick turnaround on pick up. Very reasonable pricing.
We have used Dennis (Superior Waste) on numerous times for our business. They hasve ALWAYS provided the appropriate sized dumpster that we needed. His drivers are accomodating and knowledgeable. Delivery and pickup are efficient. We are sometimes amazed that they are able to drop a dumpster in awkward and tight places. No matter where we need them, they get there.Our business is successful inj great part to Dennis ande his crew @ Superior Waste.Paul Joseph, ownerGrey Ghost Auctions & Appraisals
Superior Waste has been our go to company for ALL of our dumpster and disposal needs for many years now. Have no reason to go anywhere else! Thanks Dennis!
Great service and good price.
Excellent experience. We will definitely use Superior Waste again.
Great pricing and courteous driver. I would recommend them for their service.
They are wonderful to work with at Superior Waste.I would use them again definitely!
Excellent service, friendly staff, very fair price.
This company and its employees have been very responsive and helpful. We would highly recommend them! Liz W.
Dennis and his staff are amazing to work with! Very professional and always get the job done!
Dennis OConnor and the gang are the BEST !!!!!!!!I use the all the time and have been very happy with everyone Ive dealt with.
Great Company. Always on time. Awesome customer service.
Excellent company to work with, Their rates are very reasonable and they are very professional (especially Zachary).
Dennis was great & not only have we already recommended them, but will definitely use Superior again, if we have the need!
Always a pleasure to deal with Dennis and his team.Honest, professional drivers and crew!
Great bag pick-up service--reasonable, quick pick-up, and they allow you to exchange the bag (without additional cost) for future use instead of having to buy another bag.
This trash removal firm is absolutely the best! Reliable, conscientious and easy to work with!
My company has used the services of Superior Waste since 2011. Dennis has always provided us with top notch customer service. Steve Greene, Glickman Kovago & Jacobs Construction.
I used Superior Waste twice this year. Good services at a good rate.
Superior is a great place convenient location great pricing my primary source for disposal
Great company to do business! Always on time
Always reliable service and timely with responding to our requests
Could not have been easier! Everything as promised. We are already getting another collection organized.