While my sons first case manager was knowledgeable, the actual therapists that came out to work with him were not great. The first one tried to discipline my sons twin sister, and would allow my son to melt down for over a half an hour at a time, I am sorry but that does not seem productive to me. Then, my sons case manager was changed, and showed up without any warning at my sons place of care while I was at work. When I reached out to him to introduce myself and request a meeting to review my sons needs, the email was not answered in a timely manner and a meeting was not arranged for well over a month after the initial contact. Meanwhile, the therapist working with my son, rough housed with him, allowed him to hit and bite, and did not push him to achieve what he is capable of.I would never recommend this place .
My son has been diagnosed with autism spectrum at the age of two. I’ve been with this company for almost 3yrs. It is countless the amount of times that 1-2 months after an ABA worker has been assigned to my child, I am being told that my child’s ABA worker is leaving the company. Most people give two weeks notice before quitting their job. However, I’m informed 1-2 days prior that my child will be without services again. Equally, I found myself having to continually reach out to the BCBA to remind them that my child needs services, so my child is not forgotten. Each time I had to wait approximately 3-4 weeks before services were reinstated. Needlessly to say, we’re at this place again. This halt in services for my child with this company has happened so much, and so often, I’m beginning to take it personally. I am beginning to believe that this is happening to my child only and that my child is not essential to this company. Right now, again, my child has no services or plan in place. I have been informed that my child’s ABA worker left the company, but I have not been told when or if my child’s services will be reinstated.I meant to send a follow up to this postA new ABA was eventually assigned to my child. She was to work with him during the time he attended daycare. On the third day, during playtime, my child was given an old handheld manual beater to make bubbles in soapy water. When playtime was up, my child did not want to stop playing in the water. This ABA worker snatched the beater out of my child’s hand. In the process, she practically sliced the entire pad off my child’s pinky. BCI never called me to apologize or anything. My child had to get sutures.Maybe it was a sign I should have taken heed to when I couldn’t get services from them
Do not trust them. If you are struggling with kids on the spectrum unsafe company