Came and walked the roof. Said they would provide quote. Called a few times and sent email. Two months later no quote or response whatsoever.
Shelter Guard is awesome! They are so response and prompt. They send out a automated work order and text when theyre on their way. Then they send before and after pics attached to the invoice which I can also easily pay online! Theyre work is high quality. They thoroughly cleaned my gutters and even repaired the paint that was peeling off the side of my front door! I used them last year and again this year. They are now my regular go-to company. Thank you!
The guys actually showed up before our appointment, so they were more than prompt. They were ready to go to work, so it was less of a consultation and more of an appointment to do the job! They did not wear masks but were very pleasant, professional, and kept an appropriate distance. The guys also let me know that they would’ve normally pressure washed the areas where debris fell down on the siding home, but that they had a hose fail on them on a job the day before, which is literally the ONLY reason for 4 stars out of 5. They were done very quickly and payment was done through Square. Overall, I am very satisfied with their service.
We had an issue with an employee who is no longer with the company that was not doing his job. He made the job very difficult to complete. Once the owner James got involved, he made sure that the job was done right. I would have no hesitation in the future to use this company again should the occasion arise..
My initial experience with them wasnt very good because no one showed up at the scheduled appointment time, which was on a Wednesday afternoon between 1 and 3 pm. About 6pm I got a text saying things were messed up and could he come Thursday or Friday? We settled on Friday, 9am. Thursday morning about 7:45am I get a text saying they are coming at 9am today. They got here 9am and got the job done quickly and efficiently. I am very pleased with Shelter Guard Exteriors and will use them again.
Davis done good job and cleaned up everything once job is done.. Highly recommend and will call always them..
Good people. Would use their service again. Highly recommend.
This company was on point. Did exactly what they said they would do. I must say I first was scheduled with Neds Gutters(Stay away). Neds told me 7-10 days for service. Called Neds today and they said maybe this coming Monday. Keep in mind it has been past 10 days. So, I started searching for another company. I found Shelter Guard and told them what I went through with Neds Gutters. The gentleman at Shelter Guard was polite and had his crew out to my house the SAME DAY and for less than Neds. So I call Neds to cancel and what do you know.....here comes discounts and we can get there today.....Sorry to late. I would highly recommend this company. The workers were awesome as well. I will be posting this company on my HOA website. Thank you very much Shelter Guard.
The guys did a great job! They were here when they said they would be. Work included a new gutter install and wood rot on some siding. Great work, they even pointed out a soft spot around a pipe on the roof ....another job, soon! Cleaned up the mess thoroughly and we are very pleased. Since we are doing a lot of work on our home they will be hearing from us again :)
Great customer service; Nick was awesome! I loved the immediate response I received when I submitted my project, and the text updates along the way were very helpful too. My project was easy and therefore completed quickly, but done with proper attention. I look forward to booking for future projects, gutter cleaning is next. Thanks!!
We used Shelter Guard Exteriors to clean our gutters for the first time. It was easy to schedule my appointment online, but the contractors arrived 4 hours after the scheduled appointment time range. No one called me about arriving late until they were on the way to my home. Once they arrived, the gutters were cleaned but I could tell they were ready to finish quickly to end the work day. No one even apologized for the lack of communication or late arrival. I will not support this company again.
On time and nice guys to work with. Cleaned up good and did a good job.
They arrived on time and completed the work quickly. I will use them again.
I’m not sure what I was expecting but the whole process was quick and painless. I’ll be speaking with them again for other services.
They were great. Easy to schedule and very responsive. Had a SNAFU in the morning with a truck and still made it only 10 minutes late. I would use them again for sure!!
Initially I hired for the gutter cleaning work. The process to order work was easy and affordable. He then contacted me for the damaged roof. With his help, I had the insurance claim for the roof replacement. James was very professional and knowledgeable in working with my insurance and coordinated with my tenant to get the work completed.. Very responsive and good communication.
Incredibly easy to work with, called in the morning, Shelter Guard arrived that afternoon and completed the cleaning same day.
They did a good job cleaning the gutter. Showed up on time, both workers are very friendly, polite and professional.I will use their service again!
They were very responsive after I contacted them. They were able to come out to my place the very same day of contacting them, and then doing the necessary repairs on the spot. It was an absolute pleasure working with Shelter Guard Exterior. Hassle free! Their pricing was very reasonable too. I would definitely be using them again.
The two-man team was on time and very professional. My only concern was the weather conditions--raining--and how that may hinder the job, it didnt. They performed the job expeditiously and thoroughly. Not only will I be using this company in the future, I will also be referring friends and family.
Fast, Responsive and complete. Shelter Guard did a great job.
I was very pleased with Shelter Guard Exteriors. Nick was informative and went above and beyond. They were super quick and they showed me the before and after. Ill be using them again and recommending them to friends.
Nick and Darren did a great job and everything was left neat and tidy. Great service at a great price! Highly recommend. James was very quick to respond with a good quote as well.
The Shelter Guard guys were quick and responsive and did a great job on our gutters. Very courteous and easy to deal with. Well definitely be calling them back for future gutter needs.
Greatest crew ever communicated schedule and my dogs loved them!
I think their booking system is glitchy, our appointment wasn’t dispatched. BUT I did get a call a few hours after our set time stating they were running behind. Things happen, just happy to have had it done. They two guys were super fast, friendly and cleaned up what they blew out of the gutters nicely. Will def use them again.
They were very knowledgeable and professional. Hired them to clean the gutters. They found some much needed maintenance items, that I had them take care of as well. They offer a monthly maintenance plan that I signed up for. I was very impressed. Would definitely recommend them for any project! Thanks!
Workmen arrived on time and ready to work.. Professional and courteous.I shall utilize their services again.
James and his team went above and beyond. They even sent follow up photos with detailed explanation of the picture depicted. These guys truly care about the line of work they are in and I believe are some of the best in the industry.
I was able to get a same day appointment. Jacob did a great job cleaning my gutters. I highly recommend them.
Did an awesome job, and the price was fair. Came did the job without too much talking, was fast. Gave feed back on needed areas to improve. Cleaned up behind them themselves. Will use them again, and would refer to other home owners.
Same day, reasonably priced service and great communication! In addition to our clogged gutters, we’ve had a mystery leak in our basement and James found where it was coming from. Great experience!
Super quality, very nice and professional. Definitely will use again!
James was quick and responsive. He followed up with me and was very professional. I was worried about nests on my gutters, but it was no problem for him. I will definitely use his services again!
I contacted Shelter Guard Exteriors and received an immediate response. They were able to accommodate the date and time I requested. They took before and after pictures and also identified areas requiring improvements.The gutter clean up went smoothly and my home looks so much better!! Tremendous thanks to James and Ethan.
Nick & Janes were very nice. Ill definitely do business with them in the future for cleaning my gutters.Thanks sooo much guys
James was a pleasure to work with. He was on time and his communication was excellent. He did a great job. I would absolutely use him again.
Shelter Guard cleaned my gutters and also inspected the roof for damage. James was very professional and the did a great job and clean up. I’ll use them regularly.
Very happy with how quickly and neatly these guys preformed there job! Will use them again for sure! Thanks guys looks great!
James and his team are Great! Responsible and helpful! Will def hire again if anything happen on the roof.
Super nice guys who were on time, speedy in their work, and gave great customer service. Highly recommended.
James and Shelter Guard were a pleasure to work with. I was very pleased with the outcome and the customer service was top-notch. I would highly recommend to anyone looking to have work done to the exterior of their home.
Shelter Guard provided great service! Did a great job and I would recommend to anyone.
Nick and Dillon were great. They arrived and assessed the situation and went right to work. They cleaned the gutters and were gone in a jiffy.
Great job and very easy to work with.
Came and fixed a few loose gutter screws. Very convenient to schedule and communicate.
Wonderful service from the guys who came out. Very friendly and customer service oriented. Highly recommend.
Hiring Shelter Guard to do some work on our roof and gutters. They were very prompt with our initial appointment and again when they came out to do the work. With the lockdown situation they were really easy to deal with and did a facetime call with us and walked us through the work as they did it. Would totally recommend them!
The appointment was easy to make online. They showed up on time and got my gutters cleaned quickly.
Fast and efficient. On time and friendly. Will use these guys again.
Friendly. Timely. Great work! They did a great job on our gutters and roof! Reccomended to family and friends without hesitation!
Very easy to work with, responsive, and did quality work! Will definitely use them again.
Amazing experience from beginning to end. Easy to schedule and the final result exceeded my expectations!
James and his Company do quality work and are easy to work with compared to others. Highly recommend!
The crew showed up promptly, answered all my questions, quickly cleaned the gutters and assess the general state of the gutters, soffits, and roof. I’ll be using them again!
James did a solid job on my roof extension. Good people! Thanks
They did a great job cleaning out my gutters
Excellent service cleaning my gutters
Not sure why this group has a 5 star rating but its a sham. They either wont respond to you, wont show up or if lucky both
My wife and I use Shelter Guard for all of our roofing and gutter work. They are fantastic to work with and always provide excellent communication!
The guy showed up on time to give me a quote but didn’t wear a mask, didn’t have real shoes on (socks and flip flops) and forgot to bring a ladder to a gutter cleaning... I was not impressed. I’m going to continue to try to find another company to help me.
Great price and service!
Great work!! Will use again
Very responsive business owner. It was pleasure dealing with them. Also waswell priced.
The two guys came on time, did the job well, and gave me some tidbits about my roof.
Excellent service! Will contact again for future maintenance
Great job - showing up on time and knocking the job out!