We had Scrappy’s highly recommended to us and we were not disappointed in any way.We had an unusual circumstance of cleaning out a house and having some furnishings hauled away and some heavy furniture moved to a house down the street. We explained what needed to be done and Brendan came up with the most efficient way to handle everything.They were very professional, they worked very hard and quickly and were such a pleasure to do business with. We were very pleased with the job and they were very reasonable in their fee.We will definitely use them again and recommend their services.
Response to response:I referred to Brendan as Scrappy, because he said everyone calls me Scrappy when we spoke on the phone.I used GI Haul to remove my junk. GI Haul provided a great experience, same day service, and was $50 cheaper.I talked to several other companies, including GI Haul, after Brendan walked off the job. The communication process was straightforward and clear at every other company.I do not believe I insulted Brendan, his trailer skills, or his wife.Original:I booked an appointment with Scrappy on 4/1 for 4/10 removal. Dispatch scheduling was done via text. My first message asks if they can remove items from a condominium in 30309. I was asked if there are any stairs. I replied “no”. I sent this reply because we have an elevator access to the elevator key. I was never asked asked via text if I had an elevator.The day prior to our appointment (4/9) I was informed that the original quote of $200 was a typo and the quote was now $300. We met in the middle at $250. (Not great, but not a huge deal.)Scrappy arrived at my condo on 4/10 with a bad attitude towards me because he didn’t realize that the appointment was for a condominium with an elevator. Scrappy blamed me for not mentioning that I lived in an elevator building. Upon reviewing the items, he increased the quote to $425. I agreed to the new price. I told him that I would pay the new price, but that they should work on their dispatch process. He walked off the job after I had agreed to pay the new quote.I sent Scrappy a screenshot of the text conversation with his dispatch. The screenshot shows that I disclosed that the appointment was for a condo in 30309 within my first message.He then responded that based upon his inspection, he would do the job for $800.To be clear, I had not asked scrappy for a new quote or to come back and do the work. I was simply showing him that I told his dispatch that the appointment was for a condominium.He never apologized for the misunderstanding.He did repeatedly say that I had not disclosed information which was not overtly asked.Prior to coming out to my appointment, they raised my quote.He did walk off a job after I agreed to pay $425.I can see how this miscommunication happened. That said, I did not try to mislead his dispatch. I don’t know why I would mislead his dispatch.I am not writing this review because I think the new price was unreasonable.The interaction was just very unprofessional. Insisting that a customer is solely responsible for a miscommunication and then walking off the job was unprofessional.I have another company coming today to complete the job for less than Scrappy’s quote, but not much less. The money is not at issue. I did not care for the customer service.
On time friendly and fast. Did an excellent job of helping getting the house ready for sale. Performed an emergency downed tree removal from the driveway.100% recommendation.
Can not say enough good things! Called about vanity tops I needed removed. They were here within 30 minutes of my call and gone in 10 min or less. Excellent pricing, cost me about $5 more than the landfill but with curbside service. Cant beat! Look forward to using again and sharing with everyone I know! Thank you so much.
Amazing service. Great value, and piece of mind knowing that its all cleaned and taken care of. We had an old storage locker cleaned out and they were great they even save a few pictures we had forgotten about and we appreciate them sooo much! Highly recommend them, they went above and beyond!
Scrappys did a great job! I highly recommend
Very professional, On time and very reasonably priced. They cleaned out the garage super fast. I am more than satisfied with Scrappy’s. The best! I WILL be using their services again.
Scrappy’s did a great job moving furniture around in my home, getting ready to sell. They moved several heavy pieces up and down stairs without any damage to my newly painted walls. They hauled items away, which was a real convenience. Very professional, timely, and courteous. Pricing was great, and they were very responsive to my needs. Highly recommend.
It was my first time using Scrappys and I couldnt be more pleased. Very friendly and honest pricing. I would definitely recommend and will be using them again.
Highly recommend and will definitely use them again. Showed up on time and were able to get everything loaded up quickly for a great price. Happy to be able to support a local company!
Awesome experience with these guys! They were able to squeeze us in on very short notice, arrived on time, & got everything done very quickly. We will definitely be using their services again, highly recommend!
Great job, on time, friendly, professional and affordable. Cleaned out remaining items from our house prior to selling. Highly recommend. Thanks!
Excellent customer service, great price! Im definitely going to use them again.
Scrappys Junk RemovalI highly recommend Scrappys for junk/ debris removal. I called Scrappys and made an appointment for the next day. They arrived right on time and were professional as well as courteous. The price was exactly what was quoted without any issues. My unwanted sectional couch was taken away (woo-hoo). Five stars for delivering exactly as promised.
Excellent service and arrived on time. Exceeded expectations. Will use and recommend for the future.
Scrappys did a great job. They were quick to get the job done. Very reasonable. Highly recommend.
Great people and great to work with!
Scrappy’s is my go to Junk removal guy. He’s helped me a few times and it’s a fantastic experience every time. Brendan and his team even helped me move some furniture so I could get rid of a big rug recently, which was really great customer service. I’ll be using them again.
Great team of guys helped me and my fiance move. They were careful with breakables and didnt ding up the walls!!! Will use them again when we close on our new house in a few months.
Great service from a great human being! Brendan stopped by to give a quote and was back the next morning to haul it all away. Very reasonable prices and completed super fast.
Brendan, the owner of Scrappys Junk Removal, removed landscape debris along with some odds and ends. Such a nice young man, responds to all messages quickly, his price was very fair, and he did an excellent job! We will definitely be utilizing his services again!
Great experience, great customer service, great price. They even showed up early to make sure to beat the Georgia traffic. Give them a call if you need junk removed.
Great people! Great friendly service at a reasonable price! Highly recommend!!!
Brendan was my rescuer when cleaning out a house for a closing in Woodstock. What could have been a nightmare ended well with all his help. He is the BEST😊👍
Scrappys did an amazing job of removing a boat dock from our property on Lake Allatoona. This boat dock was old, water-logged, and semi-floating in the water.This was a daunting job to say the least. Brendan and his team are true professionals, and tackled the job in an efficient and expeditious manner. All the boat dock debris was removed as promised.Scrappys is the right company for all your debris, junk, AND boat dock removals!They are honest, fair, on time, personable, professional; and, did EXACTLY what they promised to do, for a reasonable price.I would highly recommend Scrappys!
AWESOME! Quick response and they got the job done! Will call them again and recommend to our clients.
Great guy and quick to remove what ever it is that needs to be removed. Good price will recommend
They did and excellent job at a great price!
Very friendly got here on time like they said they would.
I love it when I find reliable fair priced professionals to help me get things done. We bought a big fixer upper property and they will be my go-to guys from now on to haul away the endless junk and remodeling waste as well as quarterly clean up for all my trees and bushes. They were on time, hardworking, friendly and didnt flinch when I showed them the task at hand. Excellent!