I’m new to the state of Minnesota; I’m originally from California. Broke my phone at work. Got this place recommended and they did not disappoint. The manager at the Woodbury Gophermods, Tanner, assisted me efficiently and quickly. Highly recommend this place if you need your phone fixed. My first ever review written goes to Gophermods for their excellent origination story coming from the University of Minnesota and their efficient handiwork.
These people are amazing! I REALLY COULD NOT HAVE HAD A BETTER EXPERIENCE. I brought them a phone to fix that was older, dead and wouldnt charge. There was a lot of unknowns going on with my phone. They kept in touch with me as the situation changed. My phone soon became a priority to them so they could get it back to me as soon as possible. It ended up not being worth it to fix in the end, but they transferred all my data to a new phone and made some adjustments per my request.After a couple days of working on it, I was afraid of the bill. They were more than reasonable. They are not only very knowledgeable in their work, they have outstanding customer service. I dont why you would ever go anywhere else for your electronic needs. In an era where good customer service seems to be a thing of the past....this was a wonderful experience.You will not be disappointed.
My phones charging port stopped working and I was afraid I would need to get a new phone. Stopped here and they fixed it in two minutes free of charge (it just needed cleaning). Owen was very helpful.
Something was stuck in my charging port on my iPhone. Went to the Woodbury location for repair. Mike had me out the door in 2 minutes! Great place for repairs. Highly recommend Gopher mods. I’ve used them since they opened at the U of MN. I’ve always been pleased with their service.
Great service!! I was in and out less then 5 minutes for drop of and pick up. I needed a battery replacement for an iphone 6. Both the rep who helped me were very helpful and was able to answer any questions that I had. Definitely going back!
Had a deeply shattered screen; folks here got my phone in for service, ran a quick 8-point diagnostics test during check in, replaced the screen with ease and got it back to me within a couple hours. All this for a decent price, too. Loved the enthusiasm and attitude of everyone I interacted with, as well. Highly recommend anyone looking to get their MM devices fixed up to bring them here.
I cannot say enough good things about this place. I’ve been using them since 2014 when they were a tiny one-store new business. The service is phenomenal, and quality of the work is second to none.My daughter’s iPad needed repairs for shattered glass and a nonfunctional home button. We no longer live in Minnesota, and our attempts at finding a quality repair shop have been less than successful, so we brought her iPad along on a trip home. They were able to repair the glass and home button, apply a glass screen protector, and replace the battery for well below what I expected to pay for the glass and home button alone. I trust them to be honest, prompt, and reliable. There is no reason to go anywhere else.
Got a new SIM card for my wifes cell phone. I and out quickly. Good work guys.
Ben handled the battery change for my iPhone with professionalism and good humor.
A+ - Gophermods did a iPad Gen6 screen replacement for us, works great after repair. Great customer service and staff. I would highly recommend.
They fixed my wifes ipad quickly and for a reasonable price. They were very good at explaining things.
Great service. They kept my daughters phone one more day when they detected a small hiccup. They did another diagnostic and found a secondary issue and fixed it. Very responsive and thorough.
Been here a few times and the service has always been superb. Prices are very affordable.
Tanner, Owen, Emma, the whole staff worked to solve the issues with my phone restoring pictures of my late Mother and info for a legal issue. Additionally, they took the time to educate me when I asked a question. Excellent group of people to work with.
The service is great. Phone was fixed in the exact specified time. Generally friendly staff. Highly recommended. I love the attention they pay to details on electronics.
Exceptional service and great turn-around time. Brought two badly damaged iPads back to life, and were incredibly accommodating with drop-off and pick-up. Highly recommended.
Great service needed computer help, solved my needs in seconds and no charge since it was a minute fix.
Boy if you drop and break your phone screen or IPad screen this is your only stop. Don’t go buy a new device Gopermods will fix your screen and get it back to you in a very short time. I had my iPad back in less then 24 hours. When I broke my iPad my first thought was “🤮now I have to buy a new one. I googled iPad repair and Gophermods came up. Bless them they saved me about $800.00.Very nice young people working hard. Local MN owned company👏🏻
Great service!! The gentleman that helped me stayed late on a Friday(on a holiday weekend) to let me pick up my items. He didn’t have to and I really appreciated it.
Fantastic customer service. The person id highly recommend if you need any help with any repair or maintenance regarding phones, gaming consoles, and computers is Emma. Emma cleaned my charging ports and speaker on my iPhone in under 5 minutes and it was totally completementary and FREE. Emma had excellent and polite service. Id highly recommend going to Gophermods for any technical issues regarding electronics. Thank you Emma and thank you Gophermods
Highly Recommended!! Excellent Customer Service and very professional. Really impressed! I thought I had damaged my phone after dropping. No visible damage but seemed to be completely dead. Took to first shop...didnt get good feeling. They said I needed new screen & battery for ~ $175 or buy new phone for $1200. Took to GopherMods...they did actual diagnostics and verified nothing wrong at all...battery just needed charging. Tech said they like checking things out thoroughly first before proceeding with anything more drastic. Total Cost: $0. (I did purchase phone case with just to not feel guilty for taking up their time with what ended up being a non-issue.)
Excellent customer service !I would highly recommend your servicesThank you
Very helpful and knowledgeable. Turns out I needed a battery that had to be special ordered. The young man worked with me until he found the solution.
Affordable, quick, and great customer service! I was able to get my iphones screen replaced in less than 2hrs. Will be coming back again here if I ever need anything fixed. :)
Stopped in here with my iPad not functioning. They did a quick diagnosis and ended up doing a reset for me, all for no charge. Great service and I will definitely come back and would recommend them.
I thought I needed a major repair on my iPad, but the technician took a quick look at it and made the repair on the spot, and didn’t charge me a thing. The lightning power cable had come apart in the power socket and it looked like the whole socket needed replacing. But he carefully took a tweezers and removed the broken parts and gave the IPad back to me good as new. I highly recommend this wonderful company.
I cracked my screen on my surface pro 7. There also was damage to the frame/housing. Some places wouldnt even try replacing glass with cracked housing. I Called multiple places and cheapest place around.Honestly I will forever come here because they fixed it fast. Were super helpful and honest. And said come back if I have issues with it and they will fix it! Thanks again guys!
We had a phone runner over, GopherMods- Tanner, was very helpful and got all data transferred to new phone with ease! We would recommend to all!Thanks again Tanner
Gophermods brought my Mac book back from the grave at a reasonable price and timeframe. They were very responsive to our inquiries, and overall were super helpful and professional. Highly recommend as your go-to tech repair shop.
The technicians at Gophermods in Woodbury were professional and patient. They explained and quoted me worst case scenario for my repair, and in the end, they were able to fix my iPad mini for even less than their best case scenario. I will definitely be bringing any and all device repairs to Gophermods in the future.
Had Gophermods replace a cracked iPad screen. Tech performed detailed testing on the final result and found a problem which was then corrected. Happy they are so thorough with quality testing.
I brought in my cracked screen protector that I bought from them one and a half years ago. The gentleman took my phone, brought it back in less than five minutes with a brand new screen protector for zero dollars. There is nothing better than free. I cannot recommend this service more highly.
I went to get my wife’s phone fixed, but ending up replacing the phone. The service was exceptional. “Said” is the name of the technician. He was awesome. He got my wife’s phone set up fast, and me out the door with a working phone & warranty. I will definitely go back! Thank You
Weve brought in both phones and laptops. The service has been excellent and reasonably priced. I recently brought in a phone and Emma was able to fix the problem in less than 5 minutes at no charge.
We had an excellent experience. They were friendly, thorough and cheaper. On the phone they asked all the right questions and checked to see if they could get what we needed before scheduling a date for repair, so efficient.
Excellent service, upfront estimates, and great communications to let you know the progress of repairs. We will definitely do business with these folks again.
Emma is amazing. Very professional!
Awesome service. Thorough explanations. Would recommend!
Emma was awesome! This was just the place I needed to find. We will be back again and again!! Top notch!
I visited this place after my phone screen randomly started showing lines. I purchased the warranty along with the screen repair. A couple days after receiving my “fixed” phone, I noticed that the screen was not fully attached to my phone. I brought it in and got it repaired once again. Again, the phone screen was not adhered correctly, but I hadn’t noticed until I was out of town. Since I didn’t come in for about a week after calling (because I was out of town) they claimed I didn’t come in when the issue started, and they used up my warranty I had bought. I didnt purchase another warranty because I don’t plan on going back. A month or two after the most recent repairs phone randomly started showing lines again. I am not going back because I am not going to pay ONCE AGAIN for their mistake.
Great service from a local company. I was having issues with my iphone screen and Tanner helped me get it fixed very quickly. Amazing customer service. I highly recommend them
Tanner at Woodbury is tech savvy, quick, professional and can basically solve every issue. . The rest of the staff @ Woodbury location also very helpful and friendly. This is my go-to place for all devices. Would highly recommend.
Conscientious, knowledgeableand prompt service, performed with integrity and reliability. Shoutout to Owen. Courteous, competent and extremely helpful. Highly recommend these folks.
This is the best place! I’ve had a few devices repaired and they do great work.
Great service and value. Friendly staff great at their jobs. Taking all my devices here from here on out.
Owen was awesome! I was fighting two bears, a competitive weight lifter, and 1997 Honda civic hatchback in a WWE cage match style fight when I cracked the screen of my IPhone XR. I came in, got helped right away by Owen (who has awesome hair) and he explained everything perfectly and was very professional. It costed me a little above 200 to get my cracked screen fixed, I did get a screen protector and the warranty. Without the those two, it would have cost me around 150 (my advice, get the warranty). I then proceeded to leave the store when the two bears that lost to me in the cage match showed up for a rematch. But because I also spent my day practicing eatting briskets and ribs for contest, I was to tired to fight the bears. That was when Owen popped out the store and went Super Saiyan. He then proceeded to defeat both the bears and win over their bear girlfriends with the fight. But during that fight, Owen also went above and beyond and he washed and waxed my car while fighting the bears. Did I also mention that he also change the oil and the coolant while fighting in Super Saiyan form (DIDNT EVEN USE ANY TOOLS!). Then told me that I can take credit for the fight because he knows how much beatings bears in fights means to me.Overall, 11/10, great customer service, great timing, for sure more efficient then going through with a phone carriers insurance plan.I will be sure to break my phone every week so that I may come back for service.
Quick turnaround to get my laptop back in working order! Will be returning for help with any future tech issues!
Exceptional service! Julian greeted me, and remedied my issue in just a few minutes. Gophermods just made another repeat customer. :)
The staff was very courteous, friendly and knowledgable. I felt a very good vibe in the store...no attitude issues.
Had a broken screen and malfunction on my Galaxy s10. After comparing a few repair shops Gophermods was the best price by a lot. They also had the repair parts in stock and were able to fix the phone in less than the expected 2hrs. The staff were very professional and helpful - answered all my questions, showed me all the functions were working and provide a 1 year warranty on repair. Highly recommended.
Brought my iPad in today looking for an answer as to why it wouldnt boot up properly and the screen would immediately go black. I was greeted by Owen, and I explained the situation and he knew right away what was causing the problem. He was professional, friendly and extremely efficient in fixing the problem. Ive used this company in the past and will, without hesitation, again when the need arises. This place is a GEM!!
Fixed my xbox in a week when other wait times were months and it was cheap, bringing them anything i have electrical that breaks😂
They are very helpful with your phones and computers.
I was referred to Gophermods after my phone went swimming. They were able to retrieve all my pictures, and a Very Special Text message that was extremely important to me. Thank you for your prompt response and attention to my needs. I will definitely promote Gophermods to friends and family. You made my Day!!!
Excellent work! Fixed my broken screen within two hours. The employee who gave me my fixed phone, Emma, was very sweet and knowledgable.
Experienced great service in Woodbury on Friday even though it was only 10 minutes before they closed! Thought I might have to get a new phone, but they knew exactly what needed to be done and I was in and out of the repair shop in minutes! Thank you!!!
I was impressed with how professional they were in communication and working with my iPad screen issues. They were friendly and quick to give me a fair quote. I highly recommend!
I had a Macbook bulging battery that Apple wanted to replace entirely. Instead I bought the part, took it to Gophermods, and they did it without any fuss. Went the extra mile. Awesome guys.
This team does an outstanding job. I’m embarrassed to tell you how many times our paths have crossed, but I’m so grateful for how quickly they fix my device, and for such a great price. Emma is my superstar.
Fast service. They could not fix my iPad so I’m unable to give 5 stars. They did notify me promptly of the issue (tristar chip failure) and next steps. Recommended for people that don’t want to mess with iPad/iPhone repairs themselves.
They got me in right away. Gave realistic expectations on timeframe. Super convenient. They even went above my expectations and changed my cracked screen protector. I would definitely recommend them over going to an Apple store. Im a future repeat customer for sure.
I am happy with the service I received- my screen is fixed, but I put in a request on your website stating that I had an iPad mini 4 with a cracked screen and was quoted $89 over email to replace the screen. I came into your shop to get this service and was told it was $180. This is obviously a huge discrepancy. It was very disappointing that not only was this quote not honored, but there was no middle ground.Based on your work, I would recommend you to my friends and family, but because of this huge difference in pricing, I would not recommend your services to anyone. I’m still confused about the discrepancy in pricing and feel I was ripped off. I will be posting this to other review sites for your company and am happy to provide my email quote I received, which I showed your representative when I dropped off my device and was told it was wrong.
Proficient and professional service. Charged me for a routine repair, realized they could fix my problem an easier way, and reimbursed the charge. Friendly staff as well.
Great service. My repair had some complications to it but Tanner made the repair possible for a affordable price. Very timely repair and clear communication across the board.
Great experience! Would go back again. They pulled a broken headphone part out of an ipad and fixed a cracked iphone face for me in about 60 minutes! Helpful and professional. Support this local, small business.
Ive only had them repair my severely cracked iPad, but they have done brilliantly at making the iPad like new. I would definitely recommend them for this service.
While Gopher Mods were unable to successfully replace the cracked screen on my husbands phone it wasnt due to lack of effort. The staff treated me fairly and did everything in their power to overcome a couple vendor defective screens with no luck. I would definitely recommend them. Professional and very courteous.
I really enjoyed my experience at Gophermods! I brought my iPhone 8 plus in to get a screen repair... The staff member told me it would take about 2 1/2 hours but I got an email the repair was complete much sooner than that! Awesome service
Had my phone screen replaced, they were very professional and fixed it in a very timely manner!!
The iPad repair was good. And still working...
While mowing the lawn I destroyed my screen! Not sure how, if you know me, you’re not surprised!I couldn’t call, my phone was unresponsive, so I drove to Gophermods, they promised my phone would be done in less than 2 hours. The screen was on hand and I went home, finished mowing and my phone is as good as new! Bravo! Excellent service, prompt, smart and efficient!
I had a laptop problem I could not resolve. Gophermods Woodbury took my call on the 1st try (no back and forth phone tag) and then got back to me within 24 hours with an assessment of the problem. They were fast, responsive and fairly priced. I talked to several different people and all were easy to talk with and knowledgeable. We are lucky to have Gophermods in Woodbury, and I won’t trust my technology needs to anyone else now that I found them.
Great service, awesome people !My iPhone X had a water damage which caused dead screen. First they charged 19$ as diagnostic fee (which is comparatively less compared to other repair shops) and also this value goes towards the final repair bill. The screen replacement cost was 199$ plus tax . They replaced the screen and I cant see any difference in the original and replacement. The workmanship is excellent. They also have a nice tracking portal in which you can see your repair status and also can comment anything that you want your tech to know.Lastly, people working here are great and welcoming. They always seem willing to help and do the best they can to restore the phone. They were not able to repair the logic board issue for my phone’s camera module and they were honest about it that they don’t have the required expertise and training to do that work . Repair time for screen replacement was about 3 hours (probably because of some pending orders before me )This is the best mobile repair shop in this area, considering the price and experience from the initial inquiry to the final repaired product delivery. They meticulously check the phone and repair it with great workmanship.p.s They have one year warranty on the screen replacement as well.
Cracked my Ipad pretty bad and I called in the morning when they opened. They were able to get me in quick and had the screen repaired within two hours! Much cheaper then best buy or the apple store (i forgot to buy the warranty) and the worker was extremely helpful with all the questions and information both on the phone and in person!
They did a great job fixing my daughter’s iPad’s cracked screen. Very professional, prompt, and thorough with their work. Will definitely use this company again...should the need arise again🙂
I was very happy with the quick and professional service at the Woodbury location. Tanner was great and we will not hesitate to use them again!
Have always bought our electronics here and have always been very happy with results.They have always been straight up and honest with me as to whether the electronic was worth trying to fix or not.
If you are looking for a cheap, and fast fix this; is the place. However the prices they offer, reflect the quality youll receive. Although out of their control, it took them about a month before they were able to get the screen for my specific phone, an iPhone 11 pro. The process of getting it fixed once they have the screen was very easy, very nice workers, and very timely. It wasnt till I got home where I realized the screen they used was not of the quality it was originally. Its hyper sensitive, and gets disabled in my pocket by touching my leg through the fabric, a problem that I have never had in the 7 years of owning an iPhone. Overall, I would not recommend this place if you are looking for a quality replacement, however it was the cheapest I found in the twin cities, so I guess you get what you pay for.
I spent over 8 hours with Apple regarding fixing an iPhone screen. I was then directed to a few iPhone repair stores in my area. I went to several and none of them had the correct screen or wanted an outrageous price to help. I went to Gophermods and my problem was sorted out within 2 hours! Great professional service and assistance from them. Highly recommend!
Very skilled, friendly, and helpful. I recommend them HIGHLY!! Tanner is great!
Contacted two local tech repair shops for a replacement on a MacBook Air that was not functioning correctly due to something being spilled on it (used by one of my kids). GopherMods came back with a price more than 50% lower than the competitor, and a recommendation from a neighbor who works for a school district and they send some of their repairs there. We were told that the parts would take a week to get in and it would be after Christmas that the laptop would be fixed. The parts came in early and we had it back before the holiday, which was a great surprise. Everything works like new, including the backlight on the keyboard which had been out for about 6 months. Great service! Thanks!
Took my daughters IPhone 7 to get the screen replaced for the 3rd time:(. Gophermod does a great job! They told me it would be finished in about 2 hours. About an hour later got a call saying her phone was all fixed. Thanks to the crew at Gophermod!
Great service. Quality work. All in under an hour. Will go back again!!
I was impressed with Emma at your Woodbury store. She was helpful and pleasant. She provided the expertise and help I needed.
I have unfortunately had to use gophermods more than I’d like to admit... but I love knowing I have them to help me when needed. I love their story, they are professional, and do great work. I recommend them to everyone!
I have used Gophermods twice. Both times their service was exceptional. I would highly recommend them.
Provided quality, quick, personal service. Definitely recommend.
I went in and they said that it would be done in an hour over the phone. I left my there with the idea there going to replace the charging dock and battery. It not only took 3 hours but I had to call them to check if my phone was ready, when they said they would call me once the phone was repaired. After that I was using my phone and my volume button stopped working properly and it would randomly glitch and open random youtube videos. Now the store is closed for the day and I have to deal with this till tomorrow and have them repair my phone all over again. At this point I just want my phone fixed properly and my money back from this horrible experience.
I brought my phone in thought it was broke. They cleaned out the charging port and now it’s working. All for free! Best service
I was very happy to find someplace that would diagnose and fixmy grandchilds xbox for a reasonable price.
My iPhone “died” this morning. Took it to Gophermods Woodbury and Emma had it running in minutes and she showed me what to do if the same happened again. She was awesome 👏 They will be my go to support going forward.
They were able to take my computer and work on it within a couple of days. Keeping informed as they progressed, although they couldn’t fix as the computer was toast. They explained clearly the issue and gave me options. I highly recommend as they also helped with a glitch in the set up of a new computer.
Dropped my phone off - went to lunch - and two hours later, my phone and it’s new battery were ready to be picked up. This was my first experience with Gophermods, and I will definitely use them again.
Got part of my charger stuck in my charging port and they removed it for free. Great service and helpful staff.
Good products and pricing. Staff was knowledgeable and set expectations upfront. Always great service when I need it.
They did a fancy job of repairing My note 8 and back glass. It was a fair price considering the cost of replacement.
Everyone was very helpful and speedy.
Great service and quality work.
I was so happy to find Gophermods! My iPhone wouldn’t hold a charge for very long and they replaced the battery for me. Now it charges to 100% and stays charged. I am so happy that this worked and will refer Gophermods to all my friends.
My son “accidentally” dropped his phone in a pool with the camera on. Gophermods dried & cleaned the internal parts and replaced the screen all within a few hours.Impeccable customer service.Job well done - thank you.