Matt was an excellent help. He gave expert knowledge and brought me out to my car to show me what was going on. I greatly appreciated that. He was very friendly and said if I needed anything else to just give him a call. Genuine concern which is hard to come by these days. Thank you Matt.
Marc was great! I came in for 2 new tires and left with the tires, an alignment, and new brakes and rotors...all of which I know I needed. It the process apparently they found one of my calipers was bad and changed that out free of charge.After leaving I noticed a high pitched sound coming from the wheels. I brought it back a week later and they fixed that for me quickly and I was back on my way. They were professional and reliable. I definitely recommend.
Excellent and quick service. Needed two tires quickly and brought my car right in. They had them both replaced for me in an hour. Marx was very friendly and great to work with. Highly recommend! I’m new to the area and will definitely be coming back for any automotive needs they can handle
Luke was great. Didn’t try to sell me anything I didn’t need. Alignment was perfect. Everyone here is a total pro. Had me back on the road real quick and the car feels brand new.
Matt was awesome, call before I came into the store because I had an issue with my AC and wanted to make sure they could fix it. He made the process super simple and easy. Pricing was even better than I thought compared to other places. Car was done within an hour and the entire process was smooth and simple. Highly recommend for sure
Great service I come here for my oil change all the time . They are very fast.
Needed new brakes and rotors Marc took care of getting everything setup. He also referred me to a few local shops for some of the other work I need done on my truck. Great service all around and great customer service will definitely be returning in future!!
The time it took to repair my vehicle was exceptional. Great job
Excellent service! Great knowledge of what my car needed and fast service to have it done. Luke was super helpful and professional! Great experience, will definitely go back!
My father said i needed 4 new tires but never has time to do them, so i came to the closest shop in Deptford which was Mavis. I was greeted with a bunch of nice men including one named Jimmy. He did 3 brand new tires and put the one in the back on. Told me i needed breaks and an alignment. Since they werent completely swamped, he brought my car in and was done in less then a few hours These guys are a great team and always looking out for the customers.
After price checking every tire store in the area for a set of 4 Continental tires, Mavis Discount Tire had the best deal. They ordered the tires for me, called me when they came in and installed them the same day. I was so impressed by their professional, friendly and competent staff that I had other auto services done there as well.
Great customer service and they really care about their customers! They even looked in the system for my profile, and applied the coupons I’d normally use without asking. Great spot to go to!
Matt Whitely in Service was wonderful. My brother had a tire blowout on the highway and couldn’t get the tire off so we towed it to the closest shop. He was on his way camping and even had a canoe in the top of the truck, Matt was able to get the truck up on a lift, get the tire changed quickly and get them back on the road with no hassle at all. 5 star shop and great customer service!
Best shop in the area. They are very professional and courteous. They had me in and out of the shop fast. My truck was repaired with no issue. This shop really knows what they are doing. Id recommend them to anyone. Absolutely best service. 👌
Have been going to deptford mavis for a few years now the management and team never let me down. They’ve take care of our vehicles and always do a great job. The one manager is a real stand up guy he’s always made sure everything is good never lets me down. I’ll be using this store a lot more for my tire needs.
I took my car Mavis discount tire in Woodbury for a leaky tire. I had a great experience here. I had an appointment and they took me right away. The associate was very pleasant. I waited for my tire to be checked out and the waiting area was comfy and clean. Service was extremely fast. I was prepared to by a new tire and all it was a nail in the tire and I guess it was in a good place and all they had to day was pull it out made sure my tire filled with air. I was in an out and was no charge. Matt the store manager was the one who took care of me! Exceptional customer service! Made my day! I am due for a new set of tires soon and I will definitely be coming back here to do them! They got my business! Thank you!
Matt was great! He got us (my 7 & 5 year old) in and out quickly! He was knowledgeable and helpful. Thanks Matt, we’ll be repeat customers!
This Mavis is the best in the areas in my opinion Mark Matt & the other gentlemen that helped me gave me all the info I needed & called before doing anything to my car to make sure I gave the green light. Fixed all my issues same day would definitely recommend to everyone to go here.
Friendly people, clean environment, quick service. Most everything about your vehicle is given a quick once over to address problems you didnt even know you had, which keeps your vehicle running smooth.Maintenance took less time than estimated and thats always a plus.
First time coming to this shop yesterday. Wonderful guys all around, helped me a lot with taking care of my wife’s Honda Pilot tires/brakes/shocks/struts. Staff is courteous, friendly, and very professional, and service is fast. This is how a business should be run. Don’t know if they’re the same staff when it was still NTB, but the staff in this location is honestly super awesome. It’s hard to find a decent shop nowadays, but they definitely earned my respect and return business in the future. Marc is a great dude. Highly recommended!
I followed Matt W, the location manager, from Sewell. I will never be able to give him high enough praise. I’ve been an Uber driver for over 2 years and he has always been there for my needs. He is always super friendly and helpful. He is no nonsense and tells you the 100% truth. I am confident that I am in good hands whenever I see him.
(Update) Great in store customer experience. The fella I dealt with Mark or Matt (I cant remember the name) was very professional. My only issue was I was emailed a survey. I completed the survey to what I thought was a positive reflection of my experience. I received a phone call shortly after from someone asking me why I had left a negative review. All the questions were on a scale from 1 to 10, 10 being the best. Every question was answered with either a seven or an eight which in my mind means good. I tried explaining that to him but he didnt seem to get it. Apparently I was supposed to answer 10 or nothing for it to be a good review. In that case they shouldnt have a 1 to 10 scale just a simple yes or no would suffice. Although I was confused and slightly annoyed with the follow-up call I still give it a five-star because the store and its employees should not have to be penalized for its weird Survey algorithm.
Great customer service got me in and out in a timely great manner would share this with all my friends and family in this the location to go to ASAP In car needs!!!
Again this place saved me by getting my car in quickly and fixing it for a fair price. Wont go anywhere else.
Ive been a die hard dealership guy for repairs.Needless to say...those days have ended.I took a chance with a local Mavis (Deptford)and was pleasantly surprised.I needed tires and an oil change, and a general once over for any potential problems.The staff at this facility was with me every step of the way.They were informative, courteous and attentive from the minute I walked through the door.Great Prices and good work in a timely manner is a big plus in my book.Ill be going back to this facility for my repairs in the future.
Absolute life savers! Matt graciously helped this mom with a car full of kids change a flat using our spare. Mavis Tires should be proud to have employees like him and his crew. The technicians were extremely knowledgeable and attentive. Matt was especially gracious and kind. Thank you, thank you, thank you gentlemen for saving us from a disaster on our long trip home. Forever grateful!!!
Awesome customer service! Quick, efficient and friendly! Big high fives to Matt and Luke at the Deptford NJ location!!
Guys are friendly, knowledgeable and considerate. I saw a big piece of metal in my tire. They looked it over and it was just superficial. No new tire(s) needed., no patch needed. Verified sound and stable. No charge and they checked the air in all 4. When the day comes that I do need new tires I certainly will be going to them. I know I wont be ripped off.
Sold me Defective tires and wont make good on them OK if was only one but all 4 failed roadforse ......stay away from this place Its pretty bad when they a tire place and they dont even have Road Force to make sure that bad tires do not leave that place So Ive been driving on tires that are out around imagine if its raining and I have to slam my brakes on and they dont stop like they sopose to???
I would give it no stars if it was an option..I went in for an alignment and initially I was impressed because I only had wait about 30-35 minutes...I quickly realized why...my car was in same condition, steering wheel was still off center, car still pulled to the right. I dont know what I paid for but it certainly wasnt an alignment...that was my first and last time I take any vehicle there
Came in for an oil change and everyone was friendly, professional, and fast. Greg helped me get in and out asap which helped very much with my busy schedule. Very satisfied!
The employees are very friendly and thorough with there work. I have never had a bad experience with them. I highly recomend to take your vehicle there for what you need done.
Stopped in Mavis in diaper with a flat tire Matthews service manager and Kenny de technician got me in and got me out did a fantastic job highly recommend Mavis of dapper
I had a bad experience here, with what started off with getting an alignment with a bad bearing. Spoke with someone who told me they will do my alignment again free of charge. I haven’t made the apt yet, but now just discovered my oil change was never done. Decided to check my oil levels and I have dirty oil ! Its been a little over 1000 miles since they apparently changed it for me on the same DOS! No way! Stay far away! My mistake was not checking my oil before I left but I normally go to a trusted mechanic. Figure since I was getting new tires, I should just knock both out at this appointment. Been to other mavis centers and never had such an awful experience.
Honored a former battery brands warranty, albeit partially. At cost, w/ 5 year warranty on new battery. Friendly and respectful staff.
Always fast service, get everything done correctly and professional. Matt has helped me multiple times along with the rest of the great staff. Never had an issue here.
Made an appointment online the day before and was in and out In about 35 mins! Friendly, great service, will be back!
These guys right here.... they were quick and courteous... they had my new tires on and had me out 5he door in an hour.... thank u guys I appreciate ur speedy service
We are speechless and blown away. We just experienced the absolute best customer service. We called when we were on our way with a flat. There was a wait but since we had our kids with us and were headed on vacation, they got us in and out in 20 minutes. They were beyond accommodating and so kind to our family. Highly recommend!!
Friendly crew, willing to help and do what they can. Greg helped me out a lot, could not recommend him enough! Thanks team!
Everyone was extremely friendly and helpful. Definitely went above and beyond to assure I was 100% satisfied. Felt like I was driving a new car out of the parking lot. Unbeatable prices too! Definitely recommend.
I had an appointment for an oil change, and received courteous, timely, and thorough service!
Greg and Matt are awesomeIncredibly nice, professional and got the work done I needed incredibly quick!!! Highly recommended!!
Awesome employees, service and very respectful. I will only do business here.
Great customer service, Luke and Matt helped me out!
I heard about the snow storm coming the other day. Major anxiety set in because my vehicle has needed tires and breaks for quit some time!!The anxiety is from bad experiences at tire and break shops, not from my bad breaks and tires!!!My friend suggested I go to Mavis in Deptford. If I wasn’t pleased with my experience there she would buy me lunch!!Long story short. I bought her lunch because the service was awesome. I was greeted with a sincere hello, and a “How can I make your day better’, from Luke. He is friendly and knowledgeable. They have great prices.My vehicle is running so smooth now, it feels like knew!!! A huge thank you to Luke and the rest of the Mavis crew!!Shelly!!😀😀
My service was super fast. Most definitely will be returning
Friendly and easy going. Very polite and great atmosphere and waiting area with tv.
Mavis is the best tire place around by far. They dont make you feel silly for not knowing things about vehicles, they are very realistic, and work hard to ensure one is safe after they leave their place of business.I went in with brakes that sounded like they were dragging metal under my truck and a nail in my tire. (that for months I just kept putting air in before it was time to see a car doctor). I use the word Doctor because I was in and out. They did not waste my time, they set me up with 4 new tires, new brakes/rotars, a new valve and with and EXTREMELY fair price.As a small business owner myself it is important to me that service is fast, reliable, and create a relationship. This company did just that. I will take all my vehicles to them as long as I can drive and recommend them to all my friends and family.
Such an excellent group of people work here and are so willing to help their customers!!! I will definitely be back!!!
Great value and great service!
Matt was super helpful about what work I needed on my car. Everyone was super professional and got my car done quick. Definitely coming back here for any kind of service.
Excellent staff and excellent service! Great prices too! Well definitely be going here again to service my vehicle!
It’s such a pleasure to do business here. Being a female I never have to worry about coming here if I’m going to get a fair price or direct answer about what’s going on. I truly appreciate the service they offer. Matthew the the manager is very helpful good guy to go to for direct and accurate answers if you have questions regarding your car !
Jeff and the whole team took care of my car so well! Im so impressed every time I walk into a mavis at the quality and courteous manner in which their employees carry themselves.The value is incredible! I will be a lifelong customer!
Amazing service the team is down to earth and support everything that is needed of you. Fast and easy and their expertise of what I need for my car is astonishing. Marc is a great Rep and shows love to you the second you walk thru the door. Will come again soon.
Best and fastest service I’ve ever had for getting all 4 new tires! The manager Matt, was awesome, he said he would get us in and out, and he did! He was also a very friendly and personable person, I would highly recommend this Mavis to anyone.
Got my ford truck fix today by James he walked me threw what needed to be fix and replace. He was very nice. I would come here again if I have any more problem with my truck.
First time using Mavis tires must say I was pleasantly surprised great staff didn’t try to sell me any more than I needed will definitely go again for my auto needs
Customer service was excellent. The manager was awesome and took care of me like if I was his family.
They were personable, knowledgeable and efficient. My car was completed before the estimated time and they answered all my questions.
I got a nail in one of my tires on the way to work this morning, so I took it to Mavis. The staff was incredibly polite and professional. It was just a short wait while they fixed the tire, and they didnt even charge me. They have definitely earned my repeat business!
Matthew and his team are absolutely incredible. In the middle of a snow storm when multiple other mechanics told me they couldn’t help me, Matthew and his team saved the day and I was on my way (safely) within minutes!!! Will always come back! You have a customer for life!!
Mavis is great! They got my car in and out with great service. Even suggested what I should get done to my car next. Customer service is excellent! Will be using them from here on out and highly recommend them.
Solid service, and the job was done in a timely fashion
Matt is awesome, super friendly and explains everything so it’s easily understood
Top notch service. Matt and his crew always go above and beyond to provide the best service at the best price!! I highly recommend!!
Excellent service. I literally got all 4 tires changed and mounted in 20 mins. The manager Matt is so professional and just awesome! I highly recommend this place.
Cant say enough about this place, professional and are always helpful, courteous. I truly wont go anyway else for my tires and vehicle service. Great prices and quality work!
Had a super long day at work. On my drive home my tire light came on. I called and they got me in right away. The service was phenomenal. They were so nice and fixed my tire in 20 minutes. Highly recommend!! Special shout out to Gregg, he was so helpful and kind.
They helped me figure out what was going on with my tires and fixed the problemMarc was friendly and helpful
Phenomenal experience!! Customer service was top notch!
James was very nice and helpful. Easy process and pleasant experience. I would recommend to my friends and family.
They went above and beyond and kept the cost reasonable
Usually when I go to other locations, the person at the front desk is very nonchalant and doesn’t walk me through what the problem is with my car or how they will solve the issue. But at Deptford they were very kind and enthusiastic. This location had steady business and still got to my car in a decent timely matter. Thank youuuuu
I would never go anywhere else. I come from Cape May to Woodbury to have my car serviced. My technician Matt is professional, courteous and knowledgeable. I feel he is always looking out for my best interest. when I bring the car in for something as simple as an oil change he always checks over my entire car. Mavis in Woodbury comes highly recommended.
Matthew was super awesome! Thank you for the great service!
Matt was very nice and helpful. Easy process and pleasant experience. I would recommend to my friends and family.
Great experience. Ask for Matt or Jeff. My new go to tire center!
Brake pads, rotors, oil change, power steering and brake lines flushed all done under an hour on a Friday. Staff is all friendly, can’t recommend Mavis in Deptford enough
Professional and friendly. Matthew helped me with pricing and narrowed down my options to work within our budget. Fair pricing, great waiting space and quick turnaround time. My new tire place!
If you need anything done for your tires, you better bring it here. The guys were so so friendly. I called in a panic because I ran over a screw and my tire pressure was getting lower and lower. Called NTB at 6:45pm. They told me I could bring it in. Brought the car in at 7. I was out of there by 7:15. And they didn’t even charge me for plugging my tire. Thanks for making my night better guys! I’ll be sure to recommend you to everyone.
The manager, Matt, went above and beyond to get us the right tires for our truck at the right price. His honesty, respect and responsibility for his customers is greatly appreciated; we’ll be returning customers and recommend Mavis in Woodbury and Matt.
Man, It’s hard to find a company for the first time and not be skeptical about about them trying to get one over on you. Not here. Greg hooked it up and did fantastic work. Professional work and even better attitude thru the process.
One of the best shops Ive been too in a long time. The manager luke had me in and out within a timely matter and really took care of me wit parts. Highly recommend
Great team, honest and quality work.
I’ve been going to Mavis/NTB for a long time now, and everytime I go, it’s quick and easy. They always tell me what’s wrong with my vehicle and always have answers for a quick fix. Thank you for always taking care of me and my vehicles.
I had an excellent experience with Mavis. Starting with the phone call to make an appt and get info, until the end of the service. The assistant manager was professional, informative and overall a pleasure. It’s nice to deal with people that take pride in their company and quality of work.
Customer friendly, very professional, the environment has a welcoming feel & everyone is always helpful with answering my questions and giving me the breakdown of what’s going on with my car! Will def be going back again for my next service!
Awesome place to do business 👏
Great prices on tires...and yes I shopped around others stores had buy 3 get 1 free and they still could not touch the 4 tires I bought from Mavis service was great also thanks Mavis 👍
Absolutely no pressure here, and for that youve hands down won my business. Matt helped me with a tire issue and fixed it within a couple mins. Yup, seriously. I also went to this location years back and had the same quality of experience. I remembered that which is why I decided to drive over 30 mins to come back to it, bypassing and hand full of other options, and now Im glad I did. Im not taking my car anywhere else from now on because I know these guys will take car of my care the way Id like it. Id highly recommend this location to anyone including my father which I then immediately called after my visit who is now a bit too old to take care of his own cars but has done this well in his younger years. Thank you again for your kindness, it does go a long way!
Friendly and accomodating. Knowledgeable. Didnt oversell.
Im rating this not because of good folks who work there . The fact that I was stranded do to a brake line failure but mavis who does breaks doesnt repair brake lines. ???? Makes no sence. Thats easier then changing a caliber. Any how great folks always great customer service. Great prices .
Matt the store manager was great he helped us out in a pinch and wanted to make sure our car was safe to drive to Florida
Greg was so helpful this morning. He got my car right in.Jim and Matt worked in my car. It was quick and painless.
Great service great staff fixed my tire quickly before closing time
Great experience. Quick and manager was extremely knowledgeable and courteous. Will be going back for all my car needs.
Very nice and honest. Would highly recommend.
Great group of workers there.I called on 2/17/21 for an earlier Appt to have my rear passenger tire checked and they were able to work me in.When I arrive the representative signed me in and took my vehicle back. I was in and out within 25mins.Great customer service and great vehicle service as well.Marcus B