I was visiting Woodbury ex neighbor. I live in Florida. Noticed big drop in tire pressure on right rear wheel of Porsche Macan S. Fortunately Paramount was on my route. What a great group of people. Took care of me immediately. Found a nail in the tire immediately. Very competent and friendly staff. This is the kindof auto service you want in your neighborhood. They realized I was traveling and didnt have time to waste. Technician taught me about wheel locks. Never had one of these before. Whole diagnosis and repair took less than an hour at a reasonable charge. What a life saver.
I went to Paramount for an oil change and felt well taken care of. They looked everything over and let me know my air filter needed a change and two of my license plate bulbs were out. They brought to my attention a couple other areas of concern, since I have an older car, and gave me estimates. Everyone was friendly and professional. The waiting area was very nice and I appreciated the TV, so I could watch the news while I waited. Ill return to Paramount!
They saved my day on a Saturday morning with a fluid leak. Mike was amazing. They inspected the car immediately, gave me a loaner and then went above and beyond to find a part that same day. They made my day on a day kindness was needed! Thank you.
Mike and Patrick are THE BEST! They listen to my concerns and deal with problems quickly. I own 4 vehicles and they have helped me buy and install tires AND maintain all 4 vehicles. If you want to feel comfortable with your auto care - join this Paramount family!
All I needed was air in my tires. Easily the most friendly and helpful staff Ive interacted with in the Woodbury area. Ill be back for future services and/or purchases
We have been going to Paramount for 5 years to get our car’s repaired. The people are always professional and helpful. I trust them to give us good advice. The system they have in place that texts us information on the car’s repair is easy to understand and give all the information to me without having to translate it to other family members. These guys are great!
Troy was able to get me in for a same day oil change, even though they were booked out a week in advance. Staff were friendly and professional. Turn around time for service was really quick considering I was squeezed in. Very happy overall!
They were busy but they got me in great service!
Have been using this place every since we moved to Woodbury. They review all aspects of your vehicle maintenance and let you know the must haves and the things that you should do soon. Honest and have great communication. Love the online payment options and email receipts. Gets you in and out without having to wait in line! Would highly recommend them to anyone!
Very helpful team! They got me in and out the same day with working AC that was very much needed! Couldn’t be more grateful!! Thanks so much!
Replaced transmission in my hot rod. Good price, good people, excellent job.
Im really glad they were able to get me in on a Saturday, its just the car pick up process is what makes me give four stars. I was told I could pick up my car from the gas station next door at my convenience and that didnt happen. Hopefully next time I will be able to do that.Otherwise my car runs well, and they were honest about what needed fixing.
The team here is great! They always try to fit us in and if we can leave the vehicle with them, they always find a way to work on the vehicle.We have been going here fir over 15 years and they always do a great job at a fair price! Again, the team is great!
They didnt get to the car the day we brought it in and they dont have loaner cars but it didnt inconvenience us. They got to it the next day and did a good job.Reserved for oil change. They got to it, changd a couple of filters and I was back on the road in 40 minutes. Good job. 👍
Troy got me in timely and efficiently. He and the other two workers were professional. I was from out of town and was told by triple A that I needed a battery “today”
They were very honest and informative. They tried to do what was in my best interest. They could have pushed for an engine replacement but saved me money by suggesting a less expensive repair that would still work.
I needed quick service with a popped tire and they were able to get my tire ordered in and service the same day. Staff was polite, professional and friendly!
I had a very busy running errands and unfortunately my tire went flat. I stopped in and the gentlemen at the front desk were very helpful and professional. The service tech was able to put on a spare for me for the time being until my dealership appointment the following day. Easy, convenient, affordable, and very friendly customer service!
I stopped in to have my blinker bulb replaced and they said there were two other little bulbs out so I told them go ahead and do those as well. Figuring this might cost me $30 or so but my fault I suppose for not asking the price, but they charged me $89.11!!!! For a job that shouldn’t take more than 10-15 minutes max! If your going to do this on such a small job I would definitely not use you for a large job!
They replaced a belt. As always they did it with a quick turn around.They are customer centric.
The man who checked me was very informative regarding a question I asked. He even went to the extent of researching it deeper to give me a well informed understanding. I really appreciated that.My oil change was Good service at a good price.
The team at Paramoumt auto always takes good care of my vehicles. They don’t push services or stuff you don’t need which I really respect. They will find the best service and deal options for me. It’s that small town shop feel in the big city.
We have used Paramount East for the past 9 years. Yesterday my daughter brought her Lincoln MKZ to have it looked at for a leaky tire. Troy was nice enough to have a tech fill the tire, and let us know there is a leak. Troy, Pat and Mike have been the most accommodating, helpful and knowledgeable techs we have worked with in Minnesota. They have worked on 4 of our cars, and are our preferred techs for the foreseeable future. Thanks for everything!
Always go here even though I live in Wisconsin.Trusted mechanics, great customer service, grrat atmosphere, quality work. Never had a problem in 10 years.
Always friendly and professional. These guys work with me to find me coupons and level with me about what needs to be done and what can wait.
My engine light as well as traction system light was on and message to service it was on. My daughter called them and they said it would be okay to drive on so I came in and they were so awesome (Mike) in assisting me with the issue and some others. I was very pleased. A 10 visit! Thank you!
Troy Robert delivered that personal touch of customer service by explaining the (Why) I needed to replace one ofmy new tires...Thank You-Mr Robert
I love coming here for all my cars needs. 1. Super personable 2. Always tells me upfront costs and all other needs to make my car safe without pushy sales3. I LOVE that they send pictures of all work being done and that when finished I can literally pay my bill by two clicks on my phone. I highly recommend them. I literally drive from Minnetonka to have my work done there including oil changes.
These guys are the elite, professional, honest, outstanding service and adters at diagnostic issues. No BS FSIR AND HONEST BIZ. Would not even close sided going any other place to have my auto needs done. Tom thompson. Woodbury.
They were able to take me in last minute and figured out what was wrong quite quickly and fixed it in a manner that was very affordable. Would definitely recommend.
Mike and team were extremely professional and prompt with oil change
Their oil change card is the best deal around. Comes out to less than $20 a time. Can hardly do it myself for that price. My one suggestion would be to add the cards to our accounts so you dont have to keep the physical card. Since a 10 oil change can last 2 years plus, asking people to hang on to the card isnt very convenient
This has been my go-to auto maint/repair shop for 25+ yrs. with good reason. They are a full service shop with experienced technicians & fair pricing. Although we moved to the South Metro area several years ago, we continue to make the drive.
Great friendly quick service.
Very honest and great hours for a suburban auto center
Do NOT use this auto service unless you want to come back a day later for other damages. These guys are milking people for extra repairs and are working on commission.
This place is a money grab, plain and simple. Noticed it in other reviews but it was too late at that pint. No, I will not be going back for any reason. The big dark haired man working the desk appears to be miserable working there and is not personable at all.Came in for a radiator flush and fill was told it was $109.95, $10 higher than competition but I had a coupon for $20 off, which he stared at like he had never seen it before, so it should have been $90. Tried to charge me $124. After having him remove a bogus fee for testing my battery, which I wasnt told a out beforehand, I still had $23 in miscellaneous shop charges and additional parts. Tax was $3 so that left $20 in bogus charges. Nope, wont go back to either location, steer clear, you have been advised.As for the service performed, I am left to assume that it was done correctly but with office practices like these, I wonder.
I went without appintment as I really needed to have my vehicle fixed, and they still accepted to do it althought it took them a few hours as what they told me. They did a really good job.
My vehicle was previously misdiagnosed and the found the problem and did the correct repairs in a timely manner.
Awesome communication and fair pricing. Every time I have been there they do exactly what they say the will and on time. Zero complaints.
Always nice staff and willing to squeeze me in for an oil change.
They will take advantage of you if you do not know a lot about vehicle repair and maintenance. I am extremely lucky I at least know the basics and read my warranty on my tires and services. I thought it was just me until I have spoken with a lot of other Woodbury patrons and they have been saying the same thing I complained about. They will over price everything and misdiagnose your vehicle to make as much money off of you. Id like to give them the benefit of the doubt and say it was simply one employee but I have experienced this with multiple staff members, I can tell it is the culture 100%.
Came in on short notice, they fixed my AC for an excellent price
Wonderful shop with great customer service. They provide text and photo updates as well as prompt phone calls.
On time quick service, good waiting area, thorough car check up
Efficient and good communicatoon
I had a flat tire, and called at lunch time. I was told there was no appointment available. But I could drop the car in the afternoon and someone would find a time to fix it. I dropped my car around 2:30 and got it fixed around 4. The staff in the shop were very friendly and nice. Price was fair. Will definitely use it again to service my car.
I’ve received auto service a couple times now from Paramount. Mike provides a lot of knowledge to repair or services needed and goes an extra step looking for parts to help me save some money. There were some services I had not performed on my vehicle when I should of and I brought my car in for some brake repairs but their inspection found some things that needed to be serviced. They provide a very user friendly report on services needed, including pictures and walked through each of them. Never felt pressure to do them all and his opinion felt like he was in my shoes making the best decisions for my car and not for their pocket book. My car runs as smooth as it did when it was new and I’m close to 220K. Would definitely recommend them to anyone needed auto services. Thanks again for all the great service!
Paramount is a great place to get any sort of maintenance repairs done on your vehicle. I have had nothing but prompt and professional service from the employees that work here and the management staff is great! They’re a very trustworthy and knowledgeable shop. I don’t go to any other place for my vehicle issues/maintenance but them. AWESOME service, I highly recommend!
The guys were quick and professional. Went in for an oil change and was reminded I needed a couple of filters (I knew they were so to be change but had put it off last time). They were able to get the filters there quickly and have me on my way. Great service!
They were able to get me in without an appointment.
Ive been a patron of paramount since Ive been driving. They have always taken great care of me with a really good price! They take the time to explain things about my car and always have given me great personal service. I highly recommend visiting them whenever your car needs attention! Kudos to you Paramount!
Fast and friendly staff and they remember me every time! Paramount gets my vehicle in top shape when I need it. Thank you Paramount!
So far so good! At least as the tires go. The people there were very friendly and helpful
They did a fantastic job my appointment was for 12 noon they got it in told me it would be about hour and half they called me at 1:20 pm saying that it was ready very nice job.
The Friendly service was provided efficiently notifying me of changes that had to be made such as replacing the filter and battery.
Very friendly and professional service. Really appreciated their thorough diagnosis and timeliness of repair.
I bought a set of 4 comfortred tires, 80,000 miles, for around $600. Love the drive with these tires!!! Theyre strong, smooth & reliable!!! Just had my brakes & rotors done last week...car hasnt stopped so abruptly yet smoothly since I purchased it 7yrs ago. Not exactly cheap, but they wont rip you off & their products are high quality.
Great service.
Great service and affordable prices. I worked with Patrick- good guy who doesnt upsell you on everything. Will definitely be going back.
Great visit! They were willing to meet me at my car for the transaction. Courteous reception and easy to understand on the phone. Havent used my air conditioner yet, but hoping the drain issue is resolved. Thank you!
I was very impressed with the friendly customer service!
Good honest service. Would repeat business here.
I took my car in with no appointment because something was hanging from the bottom of my car. They fixed it and replaced my tire on the spot for a great price.
From the first time I was there. Very honest. Didnt push me to buy tires didnt lie to sale me tires like ford garage . And the prices range is is affordable . Thank you all for being honest and helping me out
Needed exhaust work and was worried about transmission issues. They easily could have said it needed major transmission work but they were honest and told me i just let the fluid get too low. Appreciated the honesty so much put four new tires on.
They fixed my car and stuff it was dope
This was my first experience with Paramount and it wont be my last. I had an appt within hours and service started and ended on time. Never had that happen before! Price for the 4 tires was very competitive with local dealers. Waiting area very clean, comfortable. Staff was very professional. Thanks Paramount!
Great and friendly service.Would recommend over Tires Plus anyday!
Accurate estimate. Clean facility pleasant and helpful staff. Work is fast and done right first. Time. Will go back again
Love working with these guys... quick same day service reasonable pricing, and quality work! Thank you Patrick and Mike and the whole team!
Honest and clear communication delivered with respect.
They’re amazing here. Needed my brakes fixed and they got me in the same day and it’s very reasonably priced. See mike, he’s great.
Been here a handful of times (tires, battery, brake inspection, wheel alignment) got what I needed each time. While it is not always possible, they have been able to get me in on the same day I requested a service 3 different times.Added bonus is that they currently support healthcare workers with a discount!I hope everyone else has the same experience.
Nice people who do good work.
Simply just very easy to work with. They’ve always taken care of me, always flexible to my schedule. That’s why I keep coming back.
Went to have Battery replaced and Tire Pressure checked. They were fast and efficient and I was out of there within 40/45 minutes. Nice people and reasonable prices.
Good service is always hard to find but with Paramount you get good reliable service. Their advice is always honest and trustworthy and they dont try to nickle and dime you. They have never been pushy.
Ive going to Paramount since before they were called Paramount and they have pretty much always met my expectations. This time it even cost a little less than I expected.
We appreciated the staff squeezing us in when we had an issue en route to a vacation. Print, helpful and courteous.
This is the Mechanic shop that you want your car to be repaired at.We have been a customer with this business for over 11 years, they never let us down, we always have excellent service.Patrick, Mike, Nik, and their mechanics are all committed to excellence.
Excellent customer service and quality work. Have been a customer since 2016 and have always had great experiences.
They always are so easy to work with. They never do anything without prior approval. Good guys.
It was great. Helpful and friendly.
Great service center, they complimentary caribou coffee and some delicious cookies. Service was fast and all charges were up front. All mechanics were very knowledgeable in their fields. Great customer service
Dropped the car off without an appointment and they worked in an oil change between jobs. Have been taking our vehicles here for oil changes for over 15 years!
Able to get in for oil change quickly.
Easy to schedule...good prices....informative for what was needed and what wasnt. Very professional shop.
Good experience. Very professional.
Service with a smile. Great value. Ready when promised. Couldn’t ask for more!
The staff researched and tried their best to provide me the best solution to replace my side mirror. They are very friendly and always updates with me at the first time.
They always take good care of my car here.
I came in to have a noise from underneath my vehicle and an oil change. The noise, which was thought to have been a heat shielding, is still there. Mike, the manager, called me immediately and requested me to bring the vehicle back in to check and correct. Great service!
I was impressed the most by their knowledge and ability to work with my home paramount in hastings during this unprecedented time to take care of my needs
Great company. Happy they were able to service my vehicle so quickly and provided a courtesy loaner so I didnt have to stay there.
They are a bit pricey but totally worth every penny.
Dropped it off in the morning before they opened, was contacted promptly after they opened and picked my car up after work the same day! Great service
First for my finding the place was confusing.Parking lot is small.Over all Im so far Im happy with the service. The service was fast the girl was nice. And the coffee was good 😊Hope the rebate works ... And I received a $5.00 off a car was.I would recommend a truck oil change here.
Fixed quickly and just under estimate. Considerate service, too.
Great service, honest awesome people to work with.