Great service and fast top dollars paid

Great people, service is amazing.You need to Remember this is an auction. They do not inspect the cars. You need to Inspect before you buy. Copart doesn’t own most of the cars sold.You will not be able to drive them prior to bidding on them. Many cars at any auction have issues this is why they are there being sold. Perfect cars are not sold here. So set you expectations low, and you’ll be happy with your purchase.

Particular RV was bid on with normal wear tag, and prepared to be picked up. Upon arrival, large hole with large amounts of mold was found in bathroom ceiling. Manager was contacted and agreed that item was misrepresented. Manager then agreed to return buyers money minus certain fees. RV was then listed again in normal wear condition with no additional photos of damage. Facility continues to deceive buyers even after being made aware of defective listing status. Facility does not represent best interests of buyers.

Super slow! Not reacting to customers questions! After I got a message that representative is ready to assist me I waited for another 20 minutes while the guy was doing anything but my paperwork

Ive been buying cars from Copart lots for years. In the last 12 months, Ive bought 2 items from the Portland South location, and both were a problem. The first was a travel trailer that was listed as minor dents and scratches and also claimed that they had keys for it. Well, the trailer had a massive gouge in the siding down the length of the trailer, a broken skylight, and did not come with keys. The damage was not visible in the photos. The staff was unsympathetic and refused to do anything meaningful. In the second case, someone rolled down a window in the car and left it that way, for months. Copart never protected the car in their own lot, and by the time I won the auction, the car was soaked inside and growing mold. Ive also seen several listings (that I didnt bid on) that had missed listing obvious damage. I understand that sales are as-is, where-is and they arent responsible for the accuracy of listing info, but Portland North and Eugene dont make these mistakes. IMHO, this lot does a lousy job of inspecting the vehicles when they come in, and dont really pay attention to them in their lot. I now avoid buying from this lot.

They gaive me the wrong key for the motorcycle and when I called the I did not get any help

Sometimes its worth the drive to get a vehicle from their auctions other times no

They ripped me off and illegally allowed me to bid on a vehicle that was not marked on the website as biohazard. I am not allowed to bid on that type of vehicle because i am not a dealer. So I reported these criminals since both times they told me it wasy problem and to deal with it.

Horrible service! Sold me a what I thought was a clean title car, ( stated in the listing as such) Once I got the title it was a branded title. Took over a week to resolve only because I had to call them every single time. They finally acknowledged their mistake and let me send the car back. They WILL NOT reimburse my transport fees to return the car, even though they sold me a salvaged title and it was their error. So I am out $250.

A Great place to get fixer upper, and Great deal

If you want to get a newer car cheaply, check out the auctions at Copart. I picked up this Elantra for a little less than half price and am thrilled with the car and my experience with the auction house.

Staff needs training. Customers skills are subpar

The GM was mean and inconsiderate. I love buying from this yard but after the last phone conversation with their GM. Im seriously considering not buying from them anymore. 👎

Great customer service. Im a transporter and they make the pick up process easy.

Always friendly staff and helpful.

Staff was very friendly due to the coronavirus they do there extra to make sure there safe and you are they do a checkin u do online to make sure u don’t have symptoms then when it’s your turn you walk in and get your stuff to get your vehcile then the loaders load your vehicle

Quick, easy, and efficient. Professional staff.

We bought a car here and when picking up they damaged both rear controls arms while loading on the trailer. We spoke to a person there, who explained all we needed to do was get a quote and they would give us money for the damaged parts. We sent them the quotes the same day. 4 days later they call us back and say we only have two options, keep the car with absolutely no reconciliation for the cost of damaged parts, or drive all the way back up and return the car for the price we paid, again with no reconciliation of transport costs. Either way its a terrible deal for us and we end up losing money because of an error on Coparts end.

Make sure you inspect your car on pickup and if there is damage REFUSE to take it until they pay for damages.Both rear control arms were damaged during loading by forklift employee said to get a quote and that they would pay for it. Later that week they called saying we could return it or keep it with no payment from them for damages. They wont cover any of the cost to trailer vehicle back. This is the last time i buy from Copart.

Very supportive throughout the buying experience. Portland South facility were professional and helped me coordinate with my carrier to arrange pickup. Appreciate the daily storage fee being $5 per day.

Its copart. Service a bit slow, damage on cars isnt properly listed.

Very cool place! everyone there is awesome to be around and they have a lot of knowledge on what they are doing! the small girl at the counter was very helpful. The yard staff seem to be quite busy, but I still got my vehicle out pretty quickly thanks to the yard manager! hes very handsome!

Dont follow system.they have preference to regular and let new ones wait even if they got there first will hate if have to come back to this place

I was very surprised how this location handles there business. This is the second wreck in 2 years that I have been involved in. When I came to retrieve my personals out of my property the person that stood by was not helping at all. Some of his comments and behavior was un acceptable for a person that is supposedly a yard manager. I asked if there was anyone above him to talk to and he informed me there was but he would not be able to talk to me because he was in a meeting I need to make an appointment with him. I have never been treated this badly and had so many comments made to me.

Nice staff

I had a bad experience, I went to see some vehicles that I wanted to buy and it turns out that in the information of the vehicles through the application and on the website, they had Key but At the time of going to see them, together with the Copart employee that accompanies you at the time of the inspection the vehicles did not have the key inside them, the person spoke through the intercom asking if the keys were in the office and the answer was NO, apparently the keys were stolen from the yard of COPART ..... I do not understand how there can be people who do this kind of thing .... In my personal opinion I think that something as important as the keys of the vehicles should be in the administrative shelter and every person who goes to inspect a vehicle the key is delivered and then returned ...... I hope you give importance to a very delicate issue ....

Vehicles are pretty rough but the staff is very friendly and easy to work with.

First time working with Copart, mad my first bid recently and went to see the car. The staff was super helpfull. Overall the office, and yard staff where great!

Great Staff but guy who brought my car on the forklift had the car tilted it up too much and it dented amd damaged the front bumper on both sides that made contact to the forklift. Car was damage free when I saw it until that happened. He pretended like nothing happened.

There loader there is absolutely tradable he is extremely road and ruff on any car he is loading we bought a car and he crushed both the oil and transmission pain the staff member who came out to look at it gave the same copart bs and wouldn’t do anything about it never buy a car from this yard

While they love to make money in fees, they are a corporate business with the fees laid out. Easy to use auction place. Great place to find beater/parts cars.

Long wait time!!!

I dont understand them ...they charge you for everything and this time it seemed you cant check what youre bidding on...also theyve changed the times for previewing but their employees dont even understand their own rules...

I’ve been to both Portland copart locations and other area auctions.Thus one is by far the worst.Copart has the highest fees and the most difficult process to view a vehicle before you bid. The corporate narrative states it’s open to the public but it’s heavily biased towards dealers with expense accounts, and “member services, although polite, has little sway with the timing of getting things in order so individual buyers seeking to bid on vehicles for personal use can compete...and then there are the fees...which even the employees can’t seem to explain....and after all that every auction is online...with additional fees for that...which is unavoidable because there isn’t any on site auctions...oh, and you’re also bidding against international buyers and dealers...who also have the advantage of “midnight special” online auctions the public isn’t admitted to.In the end when all of the costs of the auction are added up, a “civilian” is paying an average of 49% in fees and premiums in addition to the highest bid, and you have 3 days to tow it out...also at your cost, with no warranty or pre purchase reconditioning.That’s not a bargain. It’s a major ripoff.In the end you can buy from a private party with more confidence or pay the same price at a used dealership for a car that’s been cleaned up with a 30 day warranty.As for this location, compared to others it’s the worst managed on the west coast. You’ll never get through to a human being at that location on the phone, and if you show up during viewing hours trying to look at a car you want to bid on, the people at the counter are clueless, and apparently even if a car is set to be auctioned, it can be sold without notice. The guy in front of me in line drove 6 hours to view a car listed for auction in 2 days only to find out it had been sold in a side deal earlier that day and when he asked why he hadn’t been told, and why it was still listed online fir sale, no one was willing to give him an answer...including management.I went to look at 4 possible cars scheduled for the next days auction and was sent out to the lot with a jump kit that wasn’t charged and a hand drawn map. None of the cars were at the indicated locations and none of the office or lot employees had a clue where they were, nor was anyone willing to find out.Wasted over 3 hours of my life plus travel...not to mention the guy in front of me who lost a full day.There’s no excuse for that kind of mismanagement. Don’t even bother with this outfit unless you enjoy sacrificing valuable time and effort for nothing, and expect to pay more street value for whatever you get when it’s all added up....and never ever bid on a vehicle you’ve not inspected because the descriptions and stated condition are “subject to error and change” and most are trashed and it’s “as is where it is” plus daily storage.If you really want to look for a car at auction, There are other local options that allow you to look and start before you bid and you’ll pay far less in fees and selling price.

Great people/service. Remember: no more than $400 cash accepted. Must have exact amount, no change given.

The manager there is not willing to be respectful to anyone there. She is disrespectful to her workers in front of customers and also to the people hauling the cars in. She needs to take some training classes on how to be a boss. She also brings a dog into the office and me being allergic to dogs I am unable to come and get cars anymore. This place use to be nice but she has made it a horriable place to come and purchase cars from..

Helpful staff

Nice people. I had to go pickb up the things from my wrecked van. They made it easy and were very helpful.

WORST COPART AROUND!!! I have come down to this yard 2 times now. The first time we were told we were next to bring out our vehicle, 45 minutes later we were asking when it would be brought out. The second time we got there earlier in the morning and waited 2 1/2 hours. If you buy from here plan on a all day event to get 1 car.

Just bad, I have shopped and bought cars all over the USA from Coparts and this Woodburn Oregon store is a joke. The yard staff are on some kind of power trip and the most disrespectful bunch of people. Sad, I buy about 6 cars a week and I will never go back to Woodburn Coparts South Oregon

There great people an great service.Been buying cars from them sinsce 2012 .We love ya Alex, Dee, an Moe. Your the best . From Ken An Mollie.

Easy to find place,cute girls at the counter, good customer service...

Worst wait time experience ever. Said 15 min and took an hour and 10 min. Worker walk inside without masks and only one person is helping customers.

I bought cars from them and its not their fault if you dont check the car before bidding. they are nice with their customers and I have good experience with them. they do encourages buyers to check cars before they bid. The only thing I dislike the fees specially if the vehicle cheap you pay more on fees.

Copart is user friendly with easy to follow instructions.

Awsome

THESE GUYS SUCK AT COMMUNICATION. I WENT IN FOR AN INTERVIEW AND TO THIS DAY (3WEEKS AGO) STILL NO CALL BACK FROM AMY THE MANAGER HERE, AND WHEN I CALL TO CHECK ON THE STATUS OF THE DECISION ALL I GET IS A RUNAROUND AND ADDITUDE, NEEDLESS TO SAY I NO LONGER HAVE THE DESIRE TO WORK FOR OR EVER DO BUSINESS WITH THIS HORRID LOCATION. IF I WAS THE OWNER OF THIS COMPANY ID FIRE AMY COOK AND GET SOMEONE IN THERE THAT KNOWS WHAT THERE DOING AND HOW TO RUN A BUSINESS. SIMPLY PATHETIC.

Complicated by covid but still a good experience.

The shop staff Zach and Greg both do a really excellent job and are very knowledgeable..

Best place to pay double....just sve your money and go to a different auction these guys are not the only ones in the Portland metro area....

Amazing staff, The manager is phenomenal very helpful we love doing business with them.

I highly recommend not coming to copart not worth your time and the fees are way too much like if you bid $300 on a car and when you have a internet fee a storage fee ECT ECT so now your at $528 and then when thats payed there is a gate fee of $50 and you have 3 days after the bid to claim your win or there is another $50 a day fee everyday for 18 days tell payed if you cant get it cuz your win wasnt what they said there is a $400 fee for them to reauction the vehicle its just a wast of time there high on ripping you off

Where is Copart management to see this if I could give them less than one star I would absolutely do this location is garbage customer service and Super Rude And very not helpful never planning on coming back I would just go for Portland Copart North they are really awesome people there and very helpful

Big yard. They let me repair my trailer before I pulled from the yard

Buyers be aware this auction is really bad.Pay attention to the pictures before you buy ! they lie alot in their ads and you cannot trust them. Nasty business practices. Shame on you!

All good, but tech support coy be better

Good customer service

Always helpful staff, get to the point and solve your problems. Best public auction in USA.

Good people and helpful

Yes. Nice place to get a car.

Love the ladies in the office.

Plan on paying double your bid. Lots of add on fees to get the car out the gate.

Worst yard!! Had to wait for more then an hour someone to answer the phone and still no one answered. 👎👎👎👎👎

Wow this place is a scam and only interested in profits do not buy anything without looking at for yourself!

Good staff and helpful

Every one that works there seems to really hate there job. Very poor Customer service

They were not wearing masks

Andrea made it all right

Fast good customer service

Worst salvage auction yard.

Unprofessional, could not get help at counter.

Nice poeple to work with

Good deal

Good customer service

Like my car!!👍

Good auction

A+++

Best!

Friendly customer service

It

Excellent service

Excellent attention, very well attended by Spanish-speaking girls