The staff and technicians at J. P. Motors are awesome! They are extremely knowledgeable and address every and any concern regarding my Audi A4. They are transparent, honest, and value their customers. They continuously exceed my expectations and I, without a doubt, would highly recommend their service!

Every time I’ve used JP motors they always figure out the problem and will always suggest preventative measures and safety issues for my 2006 Audi.. I just had an oil change and they noticed my back tires were a safety issue and promptly contacted me. I agreed to new back tires and my car was done the next day. Extremely happy with their service!

JP Motors people are very professional. They analyze what was wrong, how they would fix it, how long & how much it will take, precisely.Im very satisfied.

Very friendly and knowledgeable staff. Everyone in my family brings their car here and has always received excellent service.

JP Motors does excellent work. JP, Scott, and Haley are communicative, helpful, and most importantly -- they get the job done with professionalism and high quality. I recommend them for any work where you need the best outcome for your vehicle! They deeply care about their relationship with their customers and it shows in the way they conduct their business.

Joe, Scott and the team at JP Motors; did an excellent job of working with me to complete the power steering pump + hoses, in addition to fixing a critical electrical issue. They are timely, professional and perform excellent work; communication is well articulated and prompt. Thanks, JP!

Haley and her team were totally professional and personal, solving an issue other business could not. They were able to order a special part no one else could locate. At the same time they set up and and kept an appointment just 3 days later to install the part.I live about 22 miles from JP Motors but it was well worth the trip.Many thanks for your fine service.

JP Motors is very reliable and professional. They are always accommodating when I need their service. They assess my car and determine the issue in a timely manner. They always keep me abreast of any additional charges. There work is excellent and the cost is affordable. I wouldnt go anywhere else!

The staff of JP Motors have always been extremely in tuned with customer service and providing value. I trust my vehicle with them and they continue to uphold and honor that trust. C.S.

Trustworthy. Very knowledgeable, explained what the car needed and why. Reasonable costs, great service. Highly recommended.

JP motors, THANK you for everything! Haley was such a big help. She informed of things about my car that the BMW of Bridgeport failed to do. So glad I found you guys, now I know where to bring my car for any type of repair. You definitely gained a new customer. Again, thank you so much!!

The owners and the people that work there are the cleanest, friendliest, and most honest people Ive ever worked with.

Joe,Scott,Hailey and the crew at JP Motors are Amazing!! I have a Mini,so finding a repair shop that understood how to actually diagnose and fix my car was priority.I dont say this lightly....They have twice had to fix what other shops did WRONG! I have since learned to call them at the first sign of trouble, as well as for routine service to keep Gidget the Mini running smoothly. Finally,and to me...most important...this business pays attention to their customers needs and makes sure that even AFTER I pick up my car,ask 1000 questions and drive away satisfied...Joe or Scott will text me to find out if everything is still running smoothly a day or two later. That Peace of Mind....is Priceless.

Very kind and kept me inform throughout the entire time they had my car so there were no surprises! My radio has been weird lately and they have allowed me to communicate with them and come in to have it checked out again!

Joe’s whole staff is excellent and very knowledgeable. Always keep you informed about the progress on the work they are doing to your vehicle. Hailey at the front desk will put any car enthusiast to shame with her knowledge of cars. You have a question, she has the answer. This is the only garage I will let touch my BMW. I’ve had nothing but great service from JP. If you want the service done to your car right then bring it to JP Motors.

Excellent. Very accommodating. Do very good work and don’t do what is unnecessary Pleasure doing business with a company you can totally trust.

So far I have had my BMW repaired twice at JP Motors and both times they have done an excellent job at finding the issue and calling me along the way with options. Based on my experience they know these vehicles better than the dealerships. I will continue bringing my German vehicles to JP for all future needs.

I am always satisfied with the work that is done on my BMW. I find the employees to be courteous and professional and most of all honest. I never feel pressured to do work that isnt necessary, or work that can wait until next time. So refreshing! I highly recommend JP Motors. Donna

Experienced Auto Mechanics. Exceptional Service. Our Vehicles Have Been Brought Here For Over Thirty Plus Years. We Highly Recommend JP MOTORS LLC.

ExcellentGreat service

I had an early morning transmission failure and left a voicemail at 6AM. By the time they opened at 8AM, they were already on my case, ready to receive my car and start a diagnosis. They communicated clearly and timely. I received a good quotation for the work and all the assistance I needed. All throughout the process I was treated in a very professional manner and it was overall a good experience (despite the car breakdown) therefore I do recommend JP Motors.

Had my Audi worked on and could not be happier. Hailey and the support staff are invaluable and make it very easy to understand the whole car process. My car spent more then a week at the shop and came back feeling brand new. J. P. Motors is the best shop for your foreign car needs!!

Wonderful experience from dropping the car off to picking it up. The team stays in communication throughout the repairs and maintenance. They did a great job inspecting the car as well and made me aware of some critical issues I was able to resolve quickly. I cannot say enough how kind and helpful Haley has been every time I have gone to JP Motors. It is nice to be greeted with a smiling face as soon as I walk in. Thank you again for the excellent services you provide.

JP Motors are amazing with cars. They took real good car and is always honest about what else needs to be done. I let them take care of my car last year and I dont let anyone else fix my car now but them. I wanna give a special appreciation to HALEY always kind and very helpful of breaking down my details on my car on what needs to be done. Nobody is touching my car except Up Motors💕💞💕

Joe and his employees are excellent. They do a complete assessment of my car and service it accordingly. Several times when a light went on on my dashboard I dropped in without an appointment. Not only did they solve the problem, but also drove the car to ensure everything was fine. My husband is wedded to his 10 year old car and mechanics there are truly exemplary in their attention to it.

Ive been going to JP Motors for a number of years now, they consistently do great work and keep me well informed regarding their progress. Scott and Haley take the time to explain the work clearly and are a pleasure to deal with.

J.P. has been caring for my cars for over twenty years- in fact, I bought my present car from them (a Saab) and its the best ride Ive ever owned. I would not think of bringing it elsewhere because the service is professional and the people are friendly and honest. I never worry if the car has a problem because I am confident J.P. will fix it properly for a fair price. I cant say that about other shops I have known. Thank you, J.P., for all these years of stress-free, fun driving.

The staff at JP go above and beyond to make you feel like you are truly special to them. Ive been going there for years and dont even think about anywhere else. If they find another problem they let you know if it needs to be done now or if its okay to run it for awhile. Ive never felt like Ive been taken advantage of, or paid to much. When theyre done everything is explained in terms you can understand. If my wife goes there I know they wont over charge her like the place I used to go. Im a customer for life.

I could not be happier with the service J.P. Motors provided. They were extremely friendly, patient, and knowledgeable. They answered all of my questions and provided status updates in a timely manner. I have already recommended them to friends and family!

It was recommended I contact J.P. Motors by my normal mechanic. My BMW has a problem that he wasnt comfortable trying to fix. The team at J.P took care of my issue quickly, and dare I say, for less than my normal mechanic told me to expect.This was about a month ago, and since have had work on my daughters audi and was equally happy with the service.

JP Motors is my babys specialist. I have a 1979 MG Midget and these guys know it inside and out. Scott always takes great care of me and works with my crazy schedule, and Scooter treats my car likes its his own. They really go out of their way to make me feel informed and safe in my little car. If possible, Id give them 100 stars!!

Excellent customer service. It’s obvious they’re trying hard. Tire and wheel balancing is state of the art and they got it right where the competition did not. They earned the rating and my business.

Wonderful team - Ive brought my 2005 Mini Cooper here several times, and they always do an incredible job! Scott & Hayley are so friendly, and willing to answer any/all questions I have. Dare I say JP Motors makes car maintenance an enjoyable experience? I dare!

One of the few places i TRUST with my vehicles care and maintenance! The staff is always professional and all work is completed in a timely manner. I also feel safe in any recommended services by the staff. I feel at JPs, their suggestions are honest as opposed to someone trying to take advantage of me, a female customer!

Professional, courteous, very knowledgeable staff and great quality work! They have helped me & my family/friends since Joe started working out of his home garage!!Many years ago (1984).WOW..Only getting better with time! Experience from all those years is priceless!!.. Expert techs.. Very capable of repairing and trouble shooting problems better than any other shop in New Haven county!!

We have many years experience with vehicle maintenance and repairs. All sorts of Dealer and repair shops, some good, others not REALLY so good. JP Motors service is excellent, ALWAYS!!! We have had nothing but great experience and outcome that is consistently provided by JP Motors. If you value your vehicle performane as we do, this is the place to bring it to!!! We have been able to maintain our BMW in great running condition due to their quality service and expertise. They always use genuine BMW parts. We expect that all of our vehicles are in great running condition. JP Motors has been very forth coming with service suggestions and professional guidance. Our vehicle service experiences with JP Motors have always resulted with our BMW running in top performance. JP Motors will fit us in quickly for service we request (even an occasional pit stop) and always will provide us with a ride to and from work.

Very professional an d helpful

I first came here when I brought in a used Volvo XC90 to be inspected for possible purchase. For a very reasonable price, I got an extremely thorough vehicle inspection. As a result of that report, the dealer fixed more than I could have imagined at his own expense before I laid down a penny. J.P. has saved me a bundle. Now JP has been taking care of my familys high mileage cars for the last couple of years (Swedish and Japanese). They do great work, finish on time, and keep me posted every step of the way. Any time my cars are in, they explain what systems need service over the next year. They explain what can wait, what might cause further problems, and what might pose immediate risks. They never pressure me to have any work done.

Great service, very responsive and thorough, and very friendly front desk. Just nice people.

Excellent service...these guys(and girl) are a terrific team...they know cars and always exceed my expectations

Great customer service! Speedy and good work

We have been serviced by JP Motors for 30 plus years. They have a very intelligent staff with the latest tech equipment to diagnose the problem and correct it.They will never create unnecessary repairs or oil changes. Consider this: About 25 years ago, Joe called and said his accountant had discovered they had overcharged us $75.00 on a repair. He wanted to send us a check. I told him to set up a credit. You will not find a more capable or honest place to take your automobile.

They do great work at a very reasonable price. The service is great and Scott and Haley are very helpful. They stand by there work as well.

When you find a shop that does things the right way, keep going back! Ive had a few big jobs done on my car at J P - theyre very thorough and will recommend whether or not a repair is actually worthwhile. Cant recommend highly enough.

Having numerous cars serviced (86 Mercedes 300 -just about a complete mechanical restoration, 99 Honda Accord, 00 Saab 95) to complete satisfaction I can recommend them wholeheartedly.Good work, good estimation, always bringing things to your attention for future reference before they will become major problems, i.e. exhaust bracket hanger loose, brake pads will need changing in x 1000 miles (better than doing the rotors when the pads wear through, etc).Long time, satisfied customer.

Friendly service at a fair price. Well run and organized. They are obviously competent people. Look forward to returning.

For every car weve owned in the last 30 years, weve depended on the staff and technicians at JP Motors. They have always provided highly competent, honest, and timely service.

Joe and his team have taken care of several cars for me over the years. Work is always done on time and at a reasonable cost. They always advise as to what your car needs, unlike dealers who tell you what your car needs. Never a hard sell here.Tom

Service is excellent. Quality high. Not cheap, but done right the first time. Communication top class.

Had a timing belt replacement and some oil leaks repaired, prompt and courteous as always, Top Shelf repair facility pretty obvious the owner and his staff take a lot of pride in their ability to fix cars, 2nd to none, always satisfied with JP Motors.

JP Motors LLC to the rescue! We had just left our home for a 3.5 hr drive to Philly to drop off Christmas presents when our check engine light came on. Called Scott to see if he could squeeze us in so we could still visit our daughter and viola! They did it, diagnosed/corrected the problem and saved Christmas! Theyve got our business from now on!

A great place to have your car serviced. The employees are always polite, caring and professional . My entire family gets their cars serviced at JP Motors.

JP Motors is the best! Great service from start to finish!

I have an 18 year old BMW convertible. It went off warrantee 15 years ago and other than air bag replacement at the Dealer, I have used J.P. Motors for all the cars servicing. It runs like a top. Need I say more.My BMW is now 20 years old and is running like a new car. Cars like all mechanical devices must be rebuilt over time as pieces wear out and JP Motors has done a wonderful job.

J P Motors is a star in a fast dying breed of honest, reasonable and skilled auto mechanics. The service is outstanding with a great knowledgeable staff from the front to the back of the house. Ive save quite a bit on service I had recently done on my Toyota - what a great move finding J.P.s was!

The Crew at JP Motors maintain my Volvo and got me on my way. if you have doubts about your mechanic and want a 2nd opinion, go to JP Motors. If you dont know much about your American or foreign made cars, and want someone who will take the time to explain your problems and options to you, go to JP Motors. If you have an older car, go to JP Motors. If you have a performance car, go to JP Motors, If you want solid, and reliable service, go to JP Motors. If you want your moneys worth Go To JP Motors!

Always a pleasant experience. I especially value their communication at every stage of the repair. And Haley is a rockstar!

Excellent auto repair. Brought my car in broken, came out fixed, cant ask for more. As a long time customer, theres never been a cause to go anywhere else. Great customer service and great repair service.

It is always a pleasure having our vehicles serviced at JP Motors. Friendly and flexible scheduling a big plus! Scott and Cassie are always so helpful and kind.

Very polite and professional service. TRUSTWORTHY ! Flexible to my schedule. Very knowledgble about auto repair.

This was the first service out of warranty for my Audi. I plan on keeping it for some time and wanted to have a relationship with good repair house both for regular service and in case something breaks.I should tell you I have learned to have an adversarial relationship with the dealer service rep (salesman). And I work in the automotive industry (OEM fuel systems)My car needed an oil change and I wanted a safety/issue inspection. I called JP Motors and told then what I wanted. The lady who answered explained they offered and oil change and inspection as part of their basic service. She quoted a price.I made an appointment. On arrival I was impressed with the facility. It was very clean and very much focused on service. The folks were super, willing to talk about cars in general with no (I mean NO) attempt to sell other services. During their inspection they found just the tip of a nail in my left rear tire. They circled it with chalk to make it visible. I look at my tires regularly, especially the left side and never saw it. They dont mount tires but offered to bring it to a local tire shop for repair. I declined planning to bring the tire to where I purchased them. They added some extra air to make my trip safer and told me to drive carefully.In my mind, finding the nail was a clear indication their inspection was detailed and not just a glance over.I left feeling like they were old friends. In JP motors Ive found that garage you can go to and trust their recommendations. In my experience a rare find.John

I have had 2 different cars serviced at J.P. Motors. I have always found them courteous, efficient and very accommodating. I have recommended them to friends who were also pleased.

Theyre great! Thorough and friendly, and extremely good price for the quality of work they do.

I have always received good service and care with fair pricing for the jobs performed. one 1984 Mercedes and a newer Mercedes and Porsche

I took my vehicle here and was provided with excellent service at a reasonable price.

Quality work always completed when promised. Friendly & trustworthy

Extremely helpful my estimates have always been right on the money and speaking about money because every time that I had been diagnosed it was done correctly the first time therefore I consider this a good investment at JP motors because if its completed right the first time everybody is happy.

The staff at JP Motors always services my car in a timely and professional manner from the front desk through all repairs needed. Ill always take my car and recommend other to JP Motors.

Another quality service on our BMW performed by JP Motors. Quick, reliable, and honest. Thanks!!!

Excellent service and nice professional staff. While a bit expensive, they use all oem parts and service so you still save money over the dealer.

Always a fair and honest service. They have a personable, knowledgeable and polite front office staff as well.

Honest and fair service with excellent mechanics doing the work. Even friends of mine that have used JP motors have said the same about them.

Best auto mechanics in this area! Competent, honest and reliable service for my Benzes for more than 30 years.

So my 2008 BMW would not start in my driveway, figured it was the battery and called my trusty AAA.They said it was not the battery but they would tow it as part of my no fee service to a repair shop. My only and fav place is out “ out of footprint and I would have to pay to have it towed to Woodbridge “.. . Believe me, that was an easy decision to make! I paid to have it towed so I could knowingly get the correct repairs that needed to be done by a trusted shop. Thank you JPMotors!

Award-winning service and fair prices at JP Motors!

JP motors is the best mercedes shop in connecticut! Prices are reasonable and they will never sell you something you do not need.

Great people, they know foreign cars

I have taken every car I own to these technicians for over 20 yearsThere is no one I trust more, and they are the only ones I ever recommendGood people!

Ive dealt with them for many years very knowledgeable always happy with the service

The best, plain and simple. Update: one year later, better than ever!

THESE GUYS ARE AMAZING SUPER PROFESSIONAL. THEY HAVE MY BUSSINESS FOR LIFE

All I can say is WOW! I recently started using JP Motors knowing I needed some major work on my Jetta. I chose to go here rather than the dealer as I dont trust car dealers in general. JP sat down with me to understand what was going on with the car. I never felt talked down to or intimidated. Cassie the service advisor is great too. I was always kept up to date with the progress of the repair and never felt like I was bothering her if I called with a question (even though she was probably dealing with 10 other things a the same time). My 2001 Jetta is now running better than ever! If you have that hard shift issue that often occurs in a Jetta, this is the place to take it! I typically dont write reviews, however I felt compelled to after the great service Ive received at JP Motors.

These people always exceed my expectations. I can’t say enough about their service and professionalism.

Great service and friendly staff.

The automatic transmission on my wife’s 1992 Saab 9000 Turbo (117K) suddenly broke down and finding an LKQ replacement with similar configuration (TCS) I thought, would without a doubt be more than a challenge but fortunately, perseverance and luck eventually paid off as I was able to locate one locally.This after a terrible misadventure with an online transmission reseller who tried the old “bait and switch” tactic where the “low mileage” transmission I had bought, turned out to be unavailable (after I made the payment) but “not to worry” I was told; they are sending a replacement that would be just as good.Luckily, I was able to get out from that morass with my payment refunded and just a valuable lesson to keep in mind.My experience with JP Motors, which I found from Google however, was quite the opposite.That is to say if peace of mind; satisfaction; even happiness can be summed up in one word, that would be the phrase I would use to describe my experience with them beginning with Haley, the service advisor.In Haley, I found an individual who is as sincere as she is charming, which immediately captivates for who would not appreciate honesty and unpretentiousness among us wherever we may find it?For that appealing image was the impression I gathered even from the very first time I spoke with her, which inevitably influenced my decision to have the car repaired at JP Motors. And it was a very wise decision indeed.Although I only briefly engaged with Joe Portelinha, the owner of JP Motors, I was equally impressed with his honesty and generous spirit for when I mentioned the problem I was having adjusting the transmission linkage on my 93 Saab 9000, he immediately offered without much to look at the car and pointed at the “culprit”.And when you meet people like them and in the process become acquainted with their work ethics, the question of where to bring one’s car in case it needs repair is no longer problematic.Oh and by the way, my wife’s Saab is happily back on the road! Thank you to the mechanic who installed it!Oni SiosonEast Haven.92_Saab 9000T (117K)93 Saab 9000 CDE (178K)

JP Motors always provides great service and keeps you informed about the work to be performed and the estimated required time.

Very professional, broadly qualified. Down 30 years weve had excellent, reliable service on various family vehicles. (Saab 95, 93; Volvo 240, 850GLT; Jetta, Silverado diesel, Passat,) Its across town from us, but weve trusted them for 30 years. And when hearing the praises for this or that garage near us, we knew we wouldnt, couldnt switch. They are that good. Ask for Gary.

As usual, my mercedes was repaired promptly by J.P.s well trained staff

Service is as good as any dealer, especially foreign cars. Price competitive, and if you drive in with a small problem, they actually take the time to assist you and fix the problem.

As always, work done quickly, correctly, and very professionally. Also, thanks to Scott in handling the communications with my extended warranty company.

Absolutely the best and most honest shop around.

Always courteous, explain what is wrong with the vehicle as well as what can wait and what needs to be done immediately.

Always great service and very helpful.

J.P. Motors customer service is exceptional.

Always answered my questions during my service and at other times.

Very accommodating, great service!!!!

Courteous, professional and highly competent